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reviewer1661862 - PeerSpot reviewer
Technology Analyst at a computer software company with 10,001+ employees
Real User
Offers good UI, great support, and helpful knowledge sharing
Pros and Cons
  • "We are happy with the support provided by Cohesity for the issues we've come across."
  • "For Oracle DBs, we have observed a few bugs. This can be done better."

What is our primary use case?

We primarily use the solution for data protection and data platform. We are backing up VMs, physical servers, and other applications. 

We are even using the Exchange cluster backups in our environment. It became easy for us to administrate the data and for handling recovery as well. The best part is the UI. I have never seen this level of enhanced UI. 

The best use case is when we are facing issues while taking the exchange backups. Cohesity made it easy for the exchange backup and restore processes. We are happy with the Support provided by Cohesity for the issues we've come across.

How has it helped my organization?

I am very satisfied with the UI of Cohesity. Day to day, they are enhancing it.

We are now easily managing the data from Helios for all the clusters centrally.

Cohesity has made it easy for exchange backup and restore functions. 

We are happy with the support provided by Cohesity.

What is most valuable?

When we are facing issues while taking the exchange backups, Cohesity makes it easy for the exchange backup and restore processes. 

We are happy with the support provided by Cohesity for the issues we've come across.

Knowledge sharing has become easy by technical sharing and galaxy also evolving drastically.

What needs improvement?

For Oracle DBs, we have observed a few bugs. This can be done better.

We'd like to see easy Administration and non-disruptive upgrades and node additions.

For a few engineering issues, we've observed delays and they are asking for an upgrade of the cluster. It would be good if they modified it with gflags.

Knowledge sharing has become easy by technical sharing and has been evolving drastically.

Buyer's Guide
Cohesity DataProtect
June 2025
Learn what your peers think about Cohesity DataProtect. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Cohesity for the past 3 years, from 6.3 to 6.5.1.d Hotfix 10.

How are customer service and support?

We are happy with the Support provided by Cohesity for the issues we've come across.

What other advice do I have?

We'd like to see easy Administration and non-disruptive upgrades and node additions.

For a few engineering issues, we've observed delays and they are asking for an upgrade of the cluster. It would be good if they modified it with gflags.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Network Administration Supervisor at a comms service provider with 1-10 employees
Real User
Easy to implement with great technical support and easy upgrading capabilities
Pros and Cons
  • "The system automatically takes down the nodes one at a time and performs the upgrade and brings the node back up before proceeding to the next. Upgrades can now be done at any time with a high level of confidence."
  • "In terms of the product itself, there have been a handful of patches that have had to be applied outside of the GUI via the command line. It's very straightforward and easy and in the same redundant fashion, but not quite as simple as one or two clicks. I'm hoping that will decrease going forward."

What is our primary use case?

We were looking to replace our legacy tapes and Veritas Backup Exec. We were tired of spending money on tapes and the time it took to physically handle and transport the tapes as they cycled through the system. We were also looking to do something to get rid of some of our older legacy NetApp devices. In the end, we were looking for a solution with redundancy and support for encryption for data at rest. We were also hoping for something that would enable on-prem storage, but at the same time, give us cloud capabilities down the road when the organization was ready to make that leap.

How has it helped my organization?

We were able to eliminate tape backups by utilizing Cohesity to backup our VMs. We then replicated the backup data to a second offsite Cohesity cluster. In the future, we will archive older backups to the cloud as well via Cohesity. We have also been able to utilize Cohesity as a replacement for our older legacy NAS devices  - serving up unstructured data on file shares. This was a major win for us, as it greatly simplified our environment and we saw a substantial increase in speed from our legacy NetApp devices.

What is most valuable?

The overall ease of implementation and use has been outstanding. Upgrades are easy because of the way that redundancy is built into the Cohesity solution. You simply go to the web-based GUI, download the update, and apply. 

The system automatically takes down the nodes one at a time and performs the upgrade and brings the node back up before proceeding to the next. Upgrades can now be done at any time with a high level of confidence. 

The engineering team also seems to be working hard to constantly add new features. Since we purchased the product, Cohesity added the ability to perform Office 365 backups and AD backups at no additional cost. The features just showed up in the new release, which was great.

What needs improvement?

There have been a number of improvements since we purchased the product two years ago that has since made it even more attractive to users. Things liked education and training have been a greater focus. Cohesity now offers "Cohesity Academy" for education, and recently launched Cohesity User Groups for people to join other Cohesity users in discussing best practices, use case scenarios, etc.  

In terms of the product itself, there have been a handful of patches that have had to be applied outside of the GUI via the command line. It's very straightforward and easy and in the same redundant fashion, but not quite as simple as one or two clicks. I'm hoping that will decrease going forward.  

For how long have I used the solution?

I've used the solution for about two years.

What do I think about the stability of the solution?

The stability is absolutely rock solid. I'm not aware of any issues with file services and the backups have been 100%.  We have not had any file share outage or issues with SMB which is awesome as SMB fileshares were a critical part of decision to purchase Cohesty.

What do I think about the scalability of the solution?

The solution is very scalable. If you want to buy the boxes, this solution will work at the largest of enterprises.

How are customer service and technical support?

Support has been very good - particularly in the last 6 months. They seem to have grown the support organization as the install base has increased and the quality of the engineers is very good. The remote support functionality in the product makes it very easy for Cohesity staff to diagnose problems and either guide you through the fix or even perform it themselves.

Which solution did I use previously and why did I switch?

Previously, we used Veritas Backup Exec and LTO tapes. On the storage side, we had legacy Netgear and NetApp NAS devices that Cohesity replaced with a single device.

How was the initial setup?

Cohesity sent a local sales engineer out and in an afternoon we had it racked, networked, and backing up.

What about the implementation team?

Cohesity sent a sales engineer out and it was done in an afternoon. They made the whole process incredibly simple.

What was our ROI?

It's hard to estimate a dollar value for the peace of mind in knowing that my files and backups are there and they work. In the face of ransomware and other threats, I can roll back in a few clicks. Upgrades are simple and Cohesity has a security focus. I wish we could have made the change years ago.

What's my experience with pricing, setup cost, and licensing?

The costs vary, but the vendors will sometimes work with you depending on your purchase and what time of year it is in order to make deals happen. The Cohesity licensing was pretty straightforward, which was also attractive in that we didn't have to license a whole bunch of features. Everything was bundled together.

Which other solutions did I evaluate?

We looked at Rubrik, which was pricier and did not offer file services at the time. We also looked at a budget play in Storage Craft but were not sure if the product was going to have enough market support to continue. Also, the features seemed rough compared to Cohesity, which felt more polished and finished.

What other advice do I have?

We have been very happy with the performance and ease of use of the solution. Support has been very good - even as they have grown and scaled up in size.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cohesity DataProtect
June 2025
Learn what your peers think about Cohesity DataProtect. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Architect - infra at Ørsted Services
User
Centralized interface is simple to navigate, reduces storage space and related costs
Pros and Cons
  • "The dashboard is very rich and provides details needed for a moderator."
  • "Better documentation is needed because the lack of information has necessitated having our team depend more heavily on Cohesity support."

What is our primary use case?

We are the largest organization in Europe and have 10,000 servers in-house being protected by Cohesity. We use several solutions including Archive, DR, SAP, Oracle, VMware, and others.

Our business thrives on Cohesity storage. Cohesity makes data management as simple as Sign Up, Connecting, and Protecting through new SaaS offerings for backup and disaster recovery.

We have been testing DataProtect delivered as a service for some time, and we are very pleased with its performance. The UI is simple to navigate, and data ingestion and retrieval have been a snap.

However, the solution shared and features released are pre-matured. It needs more testing and hardening.

How has it helped my organization?

Before Cohesity, we were mostly de-centralized in operations. After implementing it, our operations are now managed in a single pane of glass.

We have achieved a single source of operation and observation for backups. Every team has a stake in operations, and policy management helps to delegate the proper roles.

The storage costs and storage area occupied are now reduced dramatically.

What is most valuable?

We are using almost all of the features available in Cohesity today.

Our favorite feature is DataProtect but there are many good features that are part of the DataPlatform. 

We use Cohesity to eliminate mass data fragmentation by consolidating our silos onto a single, easy-to-manage software-defined platform that is managed using a single pane of glass.

The dashboard is very rich and provides the details needed for a moderator.

What needs improvement?

Cohesity needs more hardening, in terms of stability. From our experience, we noticed gaps in the product function and the solution guides and documents. Better documentation is needed because the lack of information has necessitated having our team depend more heavily on Cohesity support. We need to have a more self-sufficient system.

More automation is needed for easier management.

For how long have I used the solution?

We have been using Cohesity DataProtect for the past five years.

What do I think about the stability of the solution?

Stability-wise, Cohesity is moderate and needs more hardening.

What do I think about the scalability of the solution?

We found scaling Cohesity to be very challenging.

How are customer service and support?

The product team and Cohesity representatives are always reachable and fill the gaps that are not available in the documentation.

Which solution did I use previously and why did I switch?

Prior to using Cohesity, we were using Agility Data Backup and Recovery.

We are moving to Cohesity by migrating existing backup/storage solutions. We switched because were not confident in delivering backup solutions and managing SLAs.

What's my experience with pricing, setup cost, and licensing?

The pricing model is impressive and very effective.

Which other solutions did I evaluate?

Prior to implementing Cohesity, we evaluated solutions by IBM, NetApp, Commvalut, and Rubrik.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1077105 - PeerSpot reviewer
Responsable de Servicios TI (Comunicaciones, Monitorización, Virtualización y Almacenamiento) at a construction company with 501-1,000 employees
Real User
It offers the chance to have data on-premises and on the cloud
Pros and Cons
  • "I like that Cohesity offers the chance to have data on-premises and on the cloud. All the data is automatically sent to the cloud."
  • "I like that Cohesity offers the chance to have data on-premises and on the cloud. All the data is automatically sent to the cloud."

What is our primary use case?

We are using Cohesity DataProtect for all our platforms, including the VMware platform and the site server. 

What is most valuable?

I like that Cohesity offers the chance to have data on-premises and on the cloud. All the data is automatically sent to the cloud.

What needs improvement?

DataProtect's recovery time is too high. It takes a long time to recover things from the cloud. I'd also like them to increase the capacity of the file server. 

What do I think about the stability of the solution?

DataProtect is very stable. We haven't seen any great problems with the platform.

What do I think about the scalability of the solution?

DataProtect is totally scalable. 

How are customer service and support?

We've contacted Cohesity support at times. It's good.

Which solution did I use previously and why did I switch?

We were using Symantec. It was so expensive to add new hardware. We have more capacity on Cohesity than with the Symantec appliance.

How was the initial setup?

Setting up DataProtect was very easy. With two people, we could deploy it in a couple of weeks. 

What about the implementation team?

We had help from a consultant to deploy DataProtect.

Which other solutions did I evaluate?

We evaluated Rubrik. Cohesity is less expensive, and I think it gives us more capacity.

What other advice do I have?

I rate Cohesity DataProtect 10 out of 10. I would advise new users to be careful with traffic from the cloud. If you don't manage your traffic, it might spike one month, and you end up paying a lot. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Alliance Manager at Berca Hardaya Perkasa
Real User
Stable and scalable, but is overpriced and comes with a comparatively complex setup
Pros and Cons
  • "The solution is stable."
  • "The solution has a more complex setup than Veritas and Veeam."

What is our primary use case?

Cohesity DataProtect has numerous features, backup only being one of them. The solution's main product involves the data platform and consists of object storage, the file server and hyper convergence storage features. Their focus is right there. So, their backup software has been very helpful in respect of object storage and the file server. These depend on the data platform. 

For the customer, Cohesity DataProtect allows him to have a single solution, ranging from software backup to hardware, all contained within a single contact. 

What is most valuable?

The solution boasts good retention, as it is global in a single platform and, since they have their own appliance, it is scalable as well. This makes it easier to create a retention from the backup. 

What needs improvement?

The pricing of the solution could be better, as it is quite high when compared with the competition, Veeam, Veritas and Rubrik. 

The solution offers many features, so my one reservation involves the pricing. 

The solution has a more complex setup than Veritas and Veeam. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

We do not have experience with technical support, so I am not in a position to guage it. 

How was the initial setup?

We do not do implementation only as concerns the data protection, but must also implement the storage and then the appliance. I consider the implementation of Cohesity DataProtect to be more complex than those of Veritas and Veeam. 

What about the implementation team?

A consultant was needed for the implementation. 

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is quite high, more so than that of its competitors, Veeam, Veritas and Rubrik. 

Which other solutions did I evaluate?

Veeam, Veritas and Rubrik offer more cost effective solutions than that of Cohesity DataProtect, whose pricing is quite high. 

Veritas and Veeam have easier setups than Cohesity DataProtect. 

What other advice do I have?

Cohesity is still new to Indonesia. 

I rate Cohesity DataProtect as a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
reviewer723912 - PeerSpot reviewer
Advisor Architect at a insurance company with 201-500 employees
Real User
Very straightforward and modern interface
Pros and Cons
  • "We are very satisfied with the product as a whole—all the backup functions, the data protection functions. We are very satisfied with those, and the product is very simple to use."
  • "We have had our share of minor bugs over the past two years and a few bigger ones."

What is our primary use case?

We use the Data Protector to back up all our VMware virtual machines, as well as a SQL Server and Microsoft Exchange. We're not that big of a company anymore. We have three people who know the product: two specialists and someone from second-line support who can handle the tickets. 

What is most valuable?

The most valuable thing about Cohesity is how it operates as a whole. We are very satisfied with the product as a whole—all the backup functions, the data protection functions. We are very satisfied with those, and the product is very simple to use. 

What needs improvement?

We have had our share of minor bugs over the past two years and a few bigger ones. But I think it's because the product has so many features, and they try to add new stuff reasonably quickly. For example, Cohesity adds certain functionality in what they call a "feature release." This doesn't mean a long-term release. They added new functionality very quickly, and it was things we needed that were not yet available in a long-term release. When I say "long-term release," I mean one that is more static and gets updated once every few months. We wanted the feature, but we had more issues than some of us might've liked.

On the other hand, they managed to fix all the bugs without significant issues like data loss or anything like that. So it was more an inconvenience than it was a real problem. But if I have to have any criticism of them, maybe it's that. There are some minor improvements on SQL Server backups that we are waiting on, five services. We had one problem that will be solved in one of the subsequent releases, but those are small things. We are not waiting on any major stuff. The product currently meets all our backup needs.

For how long have I used the solution?

We have been using Cohesity for just two years.

What do I think about the stability of the solution?

Cohesity's stability is very good. We haven't had any major issues with that.

How are customer service and support?

I would say Cohesity support is somewhere in between good and very good. But, of course, it depends on which region you get. We know that if we log a ticket before noon here in Belgium, we are not in the region where we want to be. It's something we told Cohesity about, as well. We asked them if they could arrange it so that our ticket will always get picked up by the people in Cork. For one thing, they're in our title. They're also much more capable compared to the other regions. But that's our experience. Generally, we are very satisfied with the support we are getting.

How was the initial setup?

Setup is pretty simple, especially compared to the product we had before. It was an older legacy product that was much harder to implement. We deployed with the help of an integrator, but we do all the day-to-day maintenance on the product by ourselves.

What's my experience with pricing, setup cost, and licensing?

We paid for the entire solution because we have done a few expansions already. I think it's between 400 to 600k. That is the price for the complete system, including the hardware, the support, the subscriptions for the software, I think for four to five years.

What other advice do I have?

I rate Cohesity nine out of 10. So, I would recommend it because it's quite a simple product and can do a lot. With the last product we used, you had to be a specialist to navigate in it. It's a much more straightforward and modern interface—very intuitive to use. And the speed of the backups, we do much more backup than we ever did before. So, I would certainly recommend it, yes.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Global Infrastructure Architect at Finning International Inc
Real User
A flexible, scalable, and stable solution that comes with good support and allows us to incorporate different workloads
Pros and Cons
  • "Its flexibility is the most valuable. Being a cloud version, it has more flexibility, and it allows me to incorporate different workloads and consolidate all the data in one place. It has good high availability, and it is also easy to maintain."
  • "We would like it to have more capabilities for different kinds of PaaS or SaaS services in the Azure cloud, such as Azure SQL or Azure Cosmos DB."

What is our primary use case?

We are using Cohesity DataProtect to protect our internal data, specifically on the servers. We are also incorporating some capabilities for SQL and Java.

What is most valuable?

Its flexibility is the most valuable. Being a cloud version, it has more flexibility, and it allows me to incorporate different workloads and consolidate all the data in one place. It has good high availability, and it is also easy to maintain.

What needs improvement?

We would like it to have more capabilities for different kinds of PaaS or SaaS services in the Azure cloud, such as Azure SQL or Azure Cosmos DB.

For how long have I used the solution?

We have been using this solution for less than a year. We got it last year, but we implemented it in our company this year.

What do I think about the stability of the solution?

It is a very stable product.  We don't have any problem with the solution at the moment.

What do I think about the scalability of the solution?

Its scalability is very good. You just need to add another node. Currently, we have ten users who use this solution, and they belong to the IT group. However, we are using it to protect the data for the whole company in some of the cases.

How are customer service and technical support?

Their support works very well. From the technical aspect, they are very good. I would rate them a nine out of ten because it is always possible to improve.

How was the initial setup?

It wasn't easy, but it also wasn't complicated. We completed the deployment in two or three months.

What other advice do I have?

It is important to establish beforehand what you are going to use because you need to pay for the license based on your subscription. It is a very good product. We have a good experience in using this product.

I would rate Cohesity DataProtect a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1081776 - PeerSpot reviewer
Systems Engineer/Systems Administrator at a government with 1,001-5,000 employees
Real User
Simplifies data protection by eliminating legacy backup silos
Pros and Cons
  • "The ability to essentially instantly recover a VM and have it run on the Cohesity Platform while all those bits are technically being recovered in the background is useful to us."
  • "I'd like to be able to pause a backup while it's running and have it resume when I tell it to resume."

What is our primary use case?

We use two versions — one version is deployed on the cloud, the other version is on-premise. 

We use Cohesity with Windows Servers, SQL, Microsoft SQL Servers as well as Hyper-V, AHV and VMware VMs.

I am the primary backup operator. There are two to three people that assist me.

What is most valuable?

The Cohesity views are valuable to us just because of the speed of the backup and recovery options — Cohesity VM backups are good for us. We have both VMware and Hyper-V.

The ability to essentially instantly recover a VM and have it run on the Cohesity Platform while all those bits are technically being recovered in the background is useful to us as well.

What needs improvement?

We've certainly had our share of problems with it. Since March, I think we've opened about 150 tickets with Cohesity for support for various issues; we're averaging 4 tickets a week with them. We're working through the issues that we have, but it seems like, on many levels, we're rewriting their code to make it work in our environment.

We, as a city, a local government — we have a lot of old legacy hardware, old operating systems, and old applications.

Commvault was pretty good about supporting those legacy operating systems that we still have in our environment, which includes things like Windows 2000 and Windows 2003. I understand that Cohesity has to keep up with the times and everything, but our inability to back up some of those older platforms is a pain point for us.

I'd like to be able to pause a backup while it's running and have it resume when I tell it to resume. Unfortunately, I can't do that today. I have to basically kill or cancel a job — that's one of my biggest pain points. I'd like the ability to backup clustered file servers, which I can't do today. I have to back them up as NAS devices basically, as opposed to Windows Servers. Those are my two biggest pain points. 

For how long have I used the solution?

I have been using Cohesity DataProtect for roughly nine months.

What do I think about the stability of the solution?

One of our Cohesity nodes apparently partitioned itself off from all the other nodes.
We have a five-node cluster, and that was preventing one of our SQL backups from running; it sat there for roughly two days in this partition state. Then, just as suddenly as it partitioned itself, two days later it unpartitioned itself, and the backup eventually completed. It took two days to back up what normally takes about 20 minutes.

Nobody's really been able to explain anything about that to me, other than that somehow a node partitioned itself away from the cluster. I don't know what that means, but yeah, it screwed us up for a few days.

What do I think about the scalability of the solution?

We've had to add nodes — that was pretty simple. We did run into some problems with the IPMI Lights Out Interface, but I wasn't involved in that. As far as I know, once we worked through that issue, it just added itself to the cluster, and all of a sudden we had 20 terabytes of additional storage and a bunch of extra CPU and RAM. 

How are customer service and technical support?

Sometimes, getting help from support can be difficult. On a scale from one to ten, I would give their support a rating of three.

Although we have full support with them, 24/7, it seems like we always fall into this email support model first, as opposed to just picking up the phone and calling me and telling me exactly what the problem is. When we speak over the phone, the issue is usually resolved within a few minutes.

But it takes four weeks to get to that point, after a couple of weeks of exchanging one email a day. They'll say, "Oh, we'll try this." Then I say, "Okay. I tried that." After a couple of weeks of that, I feel compelled to escalate matters through our account manager — "Why can't you just pick up the phone and call me? We can fix this right now."

Which solution did I use previously and why did I switch?

We used to use Commvault but we switched to Cohesity DataProtect mainly for cost reasons.

We also switched to Cohesity for the ability to backup to the Cloud. The version of Commvault that we were using at the time was tape-only, and we didn't want to pay Commvault to upgrade.

How was the initial setup?

It wasn't an easy install for us. 

Like I said of our legacy environment, we had an old VMware environment that the latest supported versions of DataProtect would not backup through vCenter. We had to build multiple legacy Cohesity environments to try to get those backups so that legacy VMware environments could work. It probably took five or six tries before we finally said, "Screw it, we'll upgrade the VMware environment". We were finally able to do it because we were able to get some licensing from another department that they were no longer using. Otherwise, we would still be stuck on legacy — with Cohesity backing up legacy VMware. 

As always, there was a learning curve that comes with learning a new product, and trying to get our DBA's involved in SQL backsups, etc. That's something that they've not really been involved with in the past with Commvault — we always managed that. There was some learning curve for them as well.

What other advice do I have?

Overall, it's a good product when it works — don't hesitate to go with it, just make sure you get a good implementation engineer from Cohesity that can answer all your questions. Be sure to ask questions every step of the way. They also have a pretty decent training program; I've gone through a few of their training courses and those are useful. Definitely, I would recommend that anybody that's putting it in for the first time, definitely attend a couple of their all-day, six to eight-hour-long courses, and take some of their administrator-type courses.

Overall, once we worked through some of the problems we had, it's been pretty good. Not counting the tech support who I rate low, but the overall product, on a scale from one to ten, I would give Cohesity a rating of eight out of ten. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cohesity DataProtect Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Cohesity DataProtect Report and get advice and tips from experienced pros sharing their opinions.