Senior Consultant at a tech services company with 51-200 employees
Reseller
Feature-rich, robust, and easy to set up
Pros and Cons
  • "One of the most valuable features is the restore functionality that they offer."
  • "I would like to see the management of multiple nodes inside a tenant. If you want to manage a Cohesity environment, you either go on a per-node base, and you can hop from one node to the other, or you need to implement their SaaS capability but it always needs an internet connection. We would really like to have some kind of local management entity so that we can see all the Cohesity nodes in a customer environment and manage those nodes centrally. That's something that we would really like, and they are really working on it."

What is most valuable?

One of the most valuable features is the restore functionality that they offer.

What needs improvement?

They are really ahead of the curve concerning development and telling it to the market. We are a partner, and we know that sometimes a certain technology about which they have been telling a broad audience is not really production-ready, or it is in a feature release. There is always a difference between general availability and general deployment. Sometimes, we sell the feature, but it is not in the GA. It is in one of the future versions. That's one thing.

The other thing is that they lack visibility. When talking about backup, the first thing that everybody says is Veeam. If you are talking about the appliance part of the backup market, Rubrik is the first one they're mentioning, but a lot of the Rubrik customers don't know Cohesity.

I would like to see the management of multiple nodes inside a tenant. If you want to manage a Cohesity environment, you either go on a per-node base, and you can hop from one node to the other, or you need to implement their SaaS capability but it always needs an internet connection. We would really like to have some kind of local management entity so that we can see all the Cohesity nodes in a customer environment and manage those nodes centrally. That's something that we would really like, and they are really working on it.

For how long have I used the solution?

I have been working with them for the past two and a half years.

What do I think about the stability of the solution?

It is stable.

Buyer's Guide
Cohesity DataProtect
April 2024
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What do I think about the scalability of the solution?

It is very scalable, and the nice thing is that you can use it in combination. You can use it as a backup solution, but you can also use it as a file system solution with NAS capabilities.

How are customer service and support?

They're really good. A technical support guy can be a co-owner of a case. They are very good at connecting with the customer. The tools they provide to solve problems are very useful.

Which solution did I use previously and why did I switch?

We also use Commvault. We see Commvault more as the Swiss army knife for backup solutions with a lot of features and functions. When we want to make backup more easy and robust, then we're positioning Cohesity. We see that one part of the market really likes the Commvault features and functionality, but there is another part in the Dutch market that says, "I don't want all that complexity. I just want it set and go," and that's when we're positioning Cohesity.

How was the initial setup?

It is really easy.

What's my experience with pricing, setup cost, and licensing?

It has reasonable pricing, and we know they can give discounts. If you look at the primary pricing or the list pricing, it conforms to the market pricing, but you have to have a discount on it. Otherwise, it is way too expensive.

What other advice do I have?

You have to get the network right. The network stuff is really important for Cohesity, but we see that its implementations are way simpler than, for instance, Commvault implementations. For all the features, follow the documentation. There is a really good setup guide with some fill-in forms that you can use to get all the details you need, and if possible, consult a partner just to know all the functionality that Cohesity is offering. We sometimes see that people buy a Cohesity appliance, and they're just setting it up rudimentary for backup. When we come in and talk to the customer, we say, "Hey, this is also a feature. You can also use this. Have you looked at this part?" So, it is feature-rich, and you need to consult a partner to get to know the product better.

I would rate it a nine out of 10. It is a real robust product.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Works at a media company with 51-200 employees
Real User
Good performance, easy to use, and helpful dashboard
Pros and Cons
  • "Instant volume mount and the SpanFS filesystem itself, which has great dedupe and compression across all of our backups."
  • "Reporting is one area that isn't as robust as it could be."

What is our primary use case?

We use the cluster for local backup and restore as well as for sending backups offsite. We make use of the file server capabilities as well. We can spin up test and dev workloads as needed without impacting our production storage. This solution replaced Veeam and ExaGrid.

How has it helped my organization?

Backups and restores are much faster and we were able to increase our backup frequency where it made sense to do so in order to have lower RPO. We were also able to move our backup solution off of the fiber channel, which will help with our eventual decommissioning of that portion of our infrastructure.

What is most valuable?

Instant volume mount and the SpanFS filesystem itself, which has great dedupe and compression across all of our backups. Our admins have been able to run restore jobs with little training, as well. The dashboard makes it easy to see if you have any issues with your backup jobs.

What needs improvement?

Reporting is one area that isn't as robust as it could be. The next release supposedly improves upon that but I have not seen it yet.

We had real issues with restores on our older Red Hat 5.x systems, but we have upgraded those and no longer need support for that OS. 

For how long have I used the solution?

We've had our Cohesity cluster in place for more than one year.

Which solution did I use previously and why did I switch?

We previously used Veeam and ExaGrid. We liked Veeam, but we did not see any innovation out of ExaGrid and they were becoming progressively more expensive. I was wary of vendor lock-in if we continued to invest in that platform. The speed of their solution was just not good enough for us.

What's my experience with pricing, setup cost, and licensing?

I advise others to spin up a Cohesity virtual edition on their infrastructure. We ran backups in parallel for a month to test all features before even bringing in test hardware. Spinning up the virtual edition was quick and painless.

Which other solutions did I evaluate?

We evaluated Veeam with other back end storage as well as Rubrik. Rubrik looked nice but was more expensive and we felt it was lacking features. It would have been a step up from our tired ExaGrid solution.

What other advice do I have?

I would say that Cohesity seems like they are a very forward looking company. They are adding features with each release and seem to be investing heavily in extending their product. I feel like we will get good value out of our investment.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cohesity DataProtect
April 2024
Learn what your peers think about Cohesity DataProtect. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,479 professionals have used our research since 2012.
Works at Master
Real User
Offers high performance VM restore with a simple and responsive GUI
Pros and Cons
  • "This solution is easy to manage."
  • "This solution is only compatible with a limited number of storage arrays, including Pure and Cisco Hyperflex."

What is our primary use case?

We are using this solution for the DataProtect feature in our VMware environment. It is also protecting SQL and Exchange 2013 servers.

We have two clusters that replicate to each other; this process is also very fast.

How has it helped my organization?

This solution has given us a three-fold performance increase.

What is most valuable?

The most valuable feature is the instant mass restore of VMs. I am able to restore VMs in a few minutes.

The other great thing is the Google search, as it helps a lot and accelerates the restore process.

Apps are very cool too!!

The Cloud Archives are very easy to configure. We are using AWS Glacier.

Fully hydrated Snapshots give you the ability to do incremental forever.

The GUI is simple and very responsive.

This solution is easy to manage. Just a quick look to the dashboard every morning and that's it. You will spend ten minutes, max, of your day on Cohesity.

What needs improvement?

Being able to take a backup of OneDrive and Sharepoint in Office 365 would be great. It is in the Roadmap, but we would like to see it in the next release of this solution.

This solution is only compatible with a limited number of storage arrays, including Pure and Cisco Hyperflex.

The cloud management solution needs a little more development.  Now it is really like the same dashboard than the one you are using locally.  They put some AI in the prediction  of when you will be out of space but I would appreciate more AI to discover malware (but is in the road map for version 6.4 I think)  .

For how long have I used the solution?

We have been using this solution for six months.

What do I think about the stability of the solution?

This is a stable solution. It is running by itself.

What do I think about the scalability of the solution?

The scalability of this solution is impressive.

How are customer service and technical support?

Technical support for this solution is excellent.

Which solution did I use previously and why did I switch?

Our previous solution which was Quest Rapid Recovery. We switched because of the performance, which is three times better with Cohesity.

How was the initial setup?

The initial setup of this solution was very easy.

Implementation took only a few hours and backups begin the same day it has been physically racked.

What about the implementation team?

We were assisted by the vendor team. The knew what they were doing!

In a few hours, the solution was in production.

Which other solutions did I evaluate?

Prior to choosing this solution, we evaluated Rubrik and Commvault.

What other advice do I have?

The software is running by itself! It was a very great acquisition for us.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Adam Badorrek - PeerSpot reviewer
Project Manager in Strategic Resource Management at a retailer with 10,001+ employees
Real User
Reliable backup solution with a friendly, logical backup/restore infrastructure
Pros and Cons
  • "The product is easy to put in place. All backups are done very quickly. It's easy to perform restores. What I prefer in the product is its simplicity. There are no useless settings to define, and everything is ready after the initial setup."
  • "Cohesity cluster upgrades have not been as easy as a single button click. They are a manual process that requires upgrading each node into a cluster individually."

What is our primary use case?

Our experience with the Cohesity DataProtect Platform has been overwhelmingly positive as we been able to manage our 500+ VMs and physical servers with only a few backup policies. Backups: VMs are currently being added to jobs automatically through tagging. But, we also manually add VMs to jobs at times as we need to split up the load of VMs to multiple backup jobs. We try to keep a ratio of 15 VMs to 1 job. After getting a Cohesity Agent on a SQL server and syncing it with Cohesity, it is simple to set a backup/retention schedule for Log, Incremental, and Full backups based on policy. We utilize the Cohesity APIs to produce daily reports on jobs that have succeeded, failed, paused, etc. We send an email to our Systems team with this information and log it in a .csv. This allows us to give a timeline to backup auditors as well as let us know when something isn't going right. Restores: We have used Cohesity to restore granular files as well as restore SQL databases. VM's restore to vSphere directly. VM's typically restore quite quickly and work right away as long as they're restored to the original vSphere they came from. Individual files can be searched on multiple VM backups and downloaded locally or placed back on source machine. SQL Databases can be restored to any SQL server instance, not only the original. As long as the SQL versions match. *We have had some luck restoring databases from older SQL versions to newer SQL versions. Support: Cohesity has been very responsive to support requests and resolved issues in a timely manner. They openly assist in filling in knowledge gaps about the application.

How has it helped my organization?

Our previous backup solution was unable to be upgraded after several engagements.

I was surprised to see how well the Cohesity appliances performed and how easy the setup was. After a couple of hours, the cluster was up, and we were able to take backup of our VMware infrastructure. After that, I tested a few backups and restores, and everything was running smoothly.


Our previous backup solution was unable to be upgraded after several engagements.

I was surprised to see how well the Cohesity appliances performed and how easy the setup was. After a couple of hours, the cluster was up, and we were able to take backup of our VMware infrastructure. After that, I tested a few backups and restores, and everything was running smoothly.

What is most valuable?

Reliable backup solution with many options and friendly/logical backup/restore infrastructure.

The product is easy to put in place, all backups are done very quickly, and it's easy to perform restores. What I prefer in the product is its simplicity. No useless settings to define, everything is ready just after the initial setup.

I also had the opportunity to deploy new nodes and upgrade the cluster; everything is well thought and is running very well.

Reliable backup solution with many options and friendly/logical backup/restore infrastructure.

The product is easy to put in place, all backups are done very quickly, and it's easy to perform restores. What I prefer in the product is its simplicity. No useless settings to define, everything is ready just after the initial setup.

I also had the opportunity to deploy new nodes and upgrade the cluster; everything is well thought and is running very well.

What needs improvement?

Volume Shadow Copies can get very large on SQL servers so be aware of this if OS says a drive has a lot of space but everything else is saying that the drive is out of space. This mostly occurs when the backup job fails, which is very uncommon. We've run into issues where network segmented computers couldn't reach back to Cohesity over 445 and that has caused restores to fail. Split large Database/NAS/Phycial backups into their own backup job so smaller devices can stay on their backup schedules and backup more often. SQL and Physical (Block Level) backups need to have a Cohesity Agent installed (requiring a restart) and they have to be manually added into Cohesity but the process is still pretty simple. Cohesity cluster upgrades have not been as easy as a single button click but a manual process that requires upgrading each node in the cluster individually. The upgrades do go pretty smoothly though.

For how long have I used the solution?

Less than one year.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Lead HANA DBA at a manufacturing company with 11-50 employees
Real User
Evolving data protection with user-friendly interface, fast performance, and efficient maintenance, but faces challenges in delivering HANA support
Pros and Cons
  • "The recovery process is effective, especially when it comes to other types of data, such as VMs, and overall, the performance is commendable."
  • "We are highly dissatisfied with the level of support and functionality provided for HANA within the Cohesity product."

What is our primary use case?

We use it in the realm of data protection. We have comprehensive coverage, including backups for all our databases, VMs, file systems, and various auxiliary components.

How has it helped my organization?

One of the notable benefits is its user-friendly interface, making it easy to navigate. Additionally, it demonstrates faster performance compared to other vendors.

What is most valuable?

The recovery process is effective, especially when it comes to other types of data, such as VMs, and overall, the performance is commendable.

What needs improvement?

We have been facing challenges, particularly with HANA databases. Despite initial promises of delivering an agent within a few months, it has been over two and a half years, and there is still no indication of when the Cohesity agent for HANA systems will be available. The absence of an agent for replicated recovery makes it impractical for our current needs. We are highly dissatisfied with the level of support and functionality provided for HANA within the Cohesity product.

For how long have I used the solution?

I have been working with it for two and a half years.

What do I think about the stability of the solution?

The overall stability has been consistent. The only noteworthy concern is related to the HANA aspect, which falls short of expectations. However, in terms of performance and support, there have been no issues.

What do I think about the scalability of the solution?

I would estimate that approximately two hundred users are involved.

How are customer service and support?

The support quality is commendable – upon opening a ticket, a responsive and capable team promptly assists. However, managing cases with a global team working across different time zones can pose challenges in terms of knowledge transfer and handovers between teams. Occasionally, the transition between teams for a specific case doesn't go smoothly, resulting in the need to repeat explanations for each new team member involved. I would rate it seven out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The installation process requires a couple of straightforward connectors to be installed on our servers, and the setup is quite simple. It's a one-time task, and overall, we haven't encountered any issues with the setup.

What about the implementation team?

We conducted a POC with testing and various evaluations, completing it in a couple of months. The deployment spanned across a broad range of systems, including both production and non-production, and we successfully implemented it within three months. This encompassed all our SAP systems, including ECC, BW, and others, up to ADA and earlier versions. Maintenance is necessary, but the majority of patches and updates at the cluster level can be seamlessly handled online.

What other advice do I have?

Despite encountering challenges with HANA, I would recommend moving forward with Cohesity. The observed improvements and overall convenience make it a worthwhile choice. Comparatively, the experience has been preferable to Symantec or other alternatives. It is an evolving product, and we've witnessed substantial enhancements from its initial stages. Overall, I would rate it seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Global Infrastructure Architect at Finning International Inc
Real User
A flexible, scalable, and stable solution that comes with good support and allows us to incorporate different workloads
Pros and Cons
  • "Its flexibility is the most valuable. Being a cloud version, it has more flexibility, and it allows me to incorporate different workloads and consolidate all the data in one place. It has good high availability, and it is also easy to maintain."
  • "We would like it to have more capabilities for different kinds of PaaS or SaaS services in the Azure cloud, such as Azure SQL or Azure Cosmos DB."

What is our primary use case?

We are using Cohesity DataProtect to protect our internal data, specifically on the servers. We are also incorporating some capabilities for SQL and Java.

What is most valuable?

Its flexibility is the most valuable. Being a cloud version, it has more flexibility, and it allows me to incorporate different workloads and consolidate all the data in one place. It has good high availability, and it is also easy to maintain.

What needs improvement?

We would like it to have more capabilities for different kinds of PaaS or SaaS services in the Azure cloud, such as Azure SQL or Azure Cosmos DB.

For how long have I used the solution?

We have been using this solution for less than a year. We got it last year, but we implemented it in our company this year.

What do I think about the stability of the solution?

It is a very stable product.  We don't have any problem with the solution at the moment.

What do I think about the scalability of the solution?

Its scalability is very good. You just need to add another node. Currently, we have ten users who use this solution, and they belong to the IT group. However, we are using it to protect the data for the whole company in some of the cases.

How are customer service and technical support?

Their support works very well. From the technical aspect, they are very good. I would rate them a nine out of ten because it is always possible to improve.

How was the initial setup?

It wasn't easy, but it also wasn't complicated. We completed the deployment in two or three months.

What other advice do I have?

It is important to establish beforehand what you are going to use because you need to pay for the license based on your subscription. It is a very good product. We have a good experience in using this product.

I would rate Cohesity DataProtect a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Solutions Architect with self employed
Real User
Top 20
A good backup with an easy setup and good reliability
Pros and Cons
  • "The initial setup is easy."
  • "The support is pretty bad."

What is our primary use case?

We primarily use the solution for VMware Backup and SQL backups that are replicated and copied to the cloud.

What is most valuable?

They basically can do what Rubrik does. It's a backup device. There aren't necessarily any special features. 

What it does well, it does very well. It just works. 

The initial setup is easy.

It's stable.

The solution scales well.

It's not overly expensive.

What needs improvement?

Support needs improvement, but the product is fine when well deployed.

For how long have I used the solution?

I've used the solution for a few months.

What do I think about the stability of the solution?

This is a solid product. It's quite stable. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

I found the product to be scalable. You just add nodes if you need to. It's a hyper-converged solution, and scaling is easy.

How are customer service and support?

I have not had a good experience with support.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I am also familiar with Rubrik.

I've also worked with Commvault and find that you do have to do a lot of fine-tuning with it during implementation. This solution is easier. Commvault is also a lot more expensive. Cohesity has a simpler workflow and for people in operations, it's a blessing. 

How was the initial setup?

The setup process is very straightforward and simple. It doesn't have huge requirements and it is not that complex. 

What's my experience with pricing, setup cost, and licensing?

The pricing is okay. I'd rate it seven out of ten in terms of affordability. How expensive it is depends on how big the contract is. 

What other advice do I have?

I'd advise potential new users to do their due diligence before, know what they want, and get some training.

I would rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Solutions Architect at a tech services company with 201-500 employees
MSP
Enterprise search and instant restore are pretty valuable
Pros and Cons
  • "The enterprise search and instant restore are pretty valuable. Also, the Helios stuff is pretty good and the SAS engine for ransom malware detection."
  • "I think Cohesity could add more platform support. For example, they could improve integration with DB2 or make the integration S3 object storage a little tighter. Some of that stuff could use some work, but overall, it's a relatively comprehensive platform."

What is our primary use case?

I'm using Cohesity DataProtect to do product demo's for my customers.

What is most valuable?

The enterprise search and instant restore are pretty valuable. Also, the Helios stuff is pretty good and the SAS engine for ransom malware detection.

What needs improvement?

I think Rubrik and Cohesity are pretty similar in terms of the user interface and user experience, but I think Cohesity could add more platform support. For example, they could improve integration with DB2 or make the integration S3 object storage a little tighter. Some of that stuff could use some work, but overall, it's a relatively comprehensive platform.

What do I think about the stability of the solution?

We've never had a problem with stability.

What do I think about the scalability of the solution?

It's easy to scale with their clustered architecture and add to the cluster. The builds join the cluster on their own without really having to do much. Most of our clients are mid-sized enterprises.

How are customer service and support?

I rate Cohesity support eight out of 10. I haven't had any issues. I guess it depends on who you talk to and what their experience was, but I think they do a pretty good job with Helios, where their support team can access the environment. I would say it's a little more modern approach than IBM, which has a 20-year-old support model, i.e., you capture and upload the logs. With Cohesity, you get a little more real-time visibility from support.

Then again, most of my support inquiries are in the pre-sales context, so our customers are the ones using it, but I haven't heard of any significant problems. Still, I think some of these companies are experiencing some growing pains. They're growing fast. Sometimes they get a little ahead of themselves, and maybe the support could be better.

How was the initial setup?

Setting up DataProtect is pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

I'd say the price of DataProtect is reasonable.

Which other solutions did I evaluate?

In some cases, a greenfield approach is a better fit for the customer's needs. The marketplace is robust. They can work as a filer and replace certain file service workloads, like user share type. You're not going to replace a NetApp or an Isilon solution necessarily, but you can do some consolidation. For example, one customer wanted to do their virus scanning right on the cluster, not their hosts. So you can run Tenable or something. One customer liked it because we could run the Christie Bare Metal Restore. They had physical systems and wanted to have BMR.

What other advice do I have?

I would give Cohesity DataProtect nine out of 10. It's a relatively complete solution. If you are thinking about implementing it, I would suggest looking at opportunities to consolidate some file workloads. Many customers are still doing dump and sweeps, and this is a good platform for it. You just dump, and you don't have to do a sweep. Now, the question is: Do you want a lot of NFS mounts in your environment? But it's good. You can buy this data platform that they call "SmartFiles," I think. You can have a 100 terabyte cluster, with half of it devoted to file services and the other half doing backups, then license it accordingly.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Download our free Cohesity DataProtect Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Cohesity DataProtect Report and get advice and tips from experienced pros sharing their opinions.