Most customers use the solution for file backups, particularly for NAS file sharing. They back up files from Microsoft Windows OS to ensure they can restore data when needed. They also perform periodic temporary restores to verify the functionality of their backups.
Product Specialist at Mitra Sistematika Global
Customizable platform with efficient snapshot features
Pros and Cons
- "The solution is stable, with regular updates and patching."
- "Reducing storage capacity requirements and improving security features are also areas that could be enhanced."
What is our primary use case?
What is most valuable?
The platform is highly customizable and adapts well to changing conditions. The snapshot features are the most valuable because they allow rapid restoration and provide dedicated space for longer snapshot retention.
What needs improvement?
I would like security improvements, such as enhanced backup immutability and better tape storage connectivity. Reducing storage capacity requirements and improving security features are also areas that could be enhanced.
For how long have I used the solution?
I have been working with Cohesity DataProtect for one year.
Buyer's Guide
Cohesity DataProtect
October 2026
Learn what your peers think about Cohesity DataProtect. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
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What do I think about the stability of the solution?
The solution is stable, with regular updates and patching.
I rate the stability an eight.
What do I think about the scalability of the solution?
I rate the product's scalability as an eight.
How are customer service and support?
The product's technical support is quite good. It is available 24/7 and has a high response rate, although it sometimes requires multiple communications to resolve issues fully.
How was the initial setup?
The initial setup is relatively easy and involves configuration, integration with backup targets, and virtualization management. The deployment process usually takes about two weeks from the initial setup to installation, depending on the availability of hardware. It typically involves preparing the server, configuring it with either Linux or Windows, integrating it with the backup solution, connecting it to source storage, and managing the backup targets.
I rate the process a nine out of ten.
What other advice do I have?
Integrating the platform with the Acropolis Nutanix management solution is particularly valuable. It simplifies management by providing a unified interface for backup solutions.
Overall, I rate the solution a seven.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. integrator
Centralized interface is simple to navigate, reduces storage space and related costs
Pros and Cons
- "The dashboard is very rich and provides details needed for a moderator."
- "Our business thrives on Cohesity storage."
- "Better documentation is needed because the lack of information has necessitated having our team depend more heavily on Cohesity support."
- "We found scaling Cohesity to be very challenging."
What is our primary use case?
We are the largest organization in Europe and have 10,000 servers in-house being protected by Cohesity. We use several solutions including Archive, DR, SAP, Oracle, VMware, and others.
Our business thrives on Cohesity storage. Cohesity makes data management as simple as Sign Up, Connecting, and Protecting through new SaaS offerings for backup and disaster recovery.
We have been testing DataProtect delivered as a service for some time, and we are very pleased with its performance. The UI is simple to navigate, and data ingestion and retrieval have been a snap.
However, the solution shared and features released are pre-matured. It needs more testing and hardening.
How has it helped my organization?
Before Cohesity, we were mostly de-centralized in operations. After implementing it, our operations are now managed in a single pane of glass.
We have achieved a single source of operation and observation for backups. Every team has a stake in operations, and policy management helps to delegate the proper roles.
The storage costs and storage area occupied are now reduced dramatically.
What is most valuable?
We are using almost all of the features available in Cohesity today.
Our favorite feature is DataProtect but there are many good features that are part of the DataPlatform.
We use Cohesity to eliminate mass data fragmentation by consolidating our silos onto a single, easy-to-manage software-defined platform that is managed using a single pane of glass.
The dashboard is very rich and provides the details needed for a moderator.
What needs improvement?
Cohesity needs more hardening, in terms of stability. From our experience, we noticed gaps in the product function and the solution guides and documents. Better documentation is needed because the lack of information has necessitated having our team depend more heavily on Cohesity support. We need to have a more self-sufficient system.
More automation is needed for easier management.
For how long have I used the solution?
We have been using Cohesity DataProtect for the past five years.
What do I think about the stability of the solution?
Stability-wise, Cohesity is moderate and needs more hardening.
What do I think about the scalability of the solution?
We found scaling Cohesity to be very challenging.
How are customer service and support?
The product team and Cohesity representatives are always reachable and fill the gaps that are not available in the documentation.
Which solution did I use previously and why did I switch?
Prior to using Cohesity, we were using Agility Data Backup and Recovery.
We are moving to Cohesity by migrating existing backup/storage solutions. We switched because were not confident in delivering backup solutions and managing SLAs.
What's my experience with pricing, setup cost, and licensing?
The pricing model is impressive and very effective.
Which other solutions did I evaluate?
Prior to implementing Cohesity, we evaluated solutions by IBM, NetApp, Commvalut, and Rubrik.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Cohesity DataProtect
October 2026
Learn what your peers think about Cohesity DataProtect. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,223 professionals have used our research since 2012.
Systems Engineering Manager at a legal firm with 1,001-5,000 employees
Robust and feature-rich solution
Pros and Cons
- "I found value in the instant recovery with DataMove. I found value in the protection group model for applying policies to VMs. And in the overall UI navigation and the way that the application is laid out in the web browser."
- "My advice to anyone considering Cohesity DataProtect is to try it out because the performance seems to exceed the competitors in the market."
- "In terms of what could be improved, their UI requires a manual refresh. It doesn't seem like it updates itself sometimes when you're moving from screens or waiting for a change to take effect, so you have to manually refresh."
What is our primary use case?
We use it for both local VM recovery, exchange, SQL recovery, and disaster recovery.
How has it helped my organization?
We have an on-premise exchange environment and it is really large and sensitive to backup impact, where it'll actually slow down the mailbox servers due to the stunning effect of trying to snapshot the VM. We previously had to do dedicated backup servers, which was an additional consumption of on-premise resources of storage and compute. When we moved to Cohesity, we were able to target the passive copies of those databases so we no longer needed to have dedicated backup servers for the exchange environment, thereby reducing both the footprint of exchange and the resources consumed to support of the backup server.
What is most valuable?
I found value in the instant recovery with DataMove. I found value in the protection group model for applying policies to VMs. And in the overall UI navigation and the way that the application is laid out in the web browser.
What needs improvement?
In terms of what could be improved, their UI requires a manual refresh. It doesn't seem like it updates itself sometimes when you're moving from screens or waiting for a change to take effect, so you have to manually refresh. I would say that is an area for improvement, and I would also say that they have room for improvement for being able to roll back to previous versions after you've upgraded. They don't have a good rollback methodology to go back to previous versions if there is a problem with the new version.
For how long have I used the solution?
I have been using Cohesity DataProtect for two months.
What do I think about the stability of the solution?
I feel like it's very stable.
We are running with a full no-redundancy, so we can lose an entire node in the clustering and it will operate without any downtime.
What do I think about the scalability of the solution?
Cohesity DataProtect is very scalable. You can add resources just by adding additional nodes to the cluster and it seems to be able to scale out as large as you need it to.
It is used primarily by engineering and by a couple people in the app team on the SQL side. I'd say maybe half a dozen people total use it in our organization and they're in a combination of apps and engineering.
Deployment and maintenance are all done by me and my counterpart for the most part, just senior engineers on the engineering team. There are just two of us that are primarily handling that.
It is being used extensively in both of our data centers for all virtual workloads, as well as the SQL Server and exchange application level workloads. Those are our use cases primarily for those applications and the VM.
How are customer service and support?
They have excellent technical support. I give them high marks for that. They all seem to know the product well and be willing to assist with things and have experiences all around with the support team.
Which solution did I use previously and why did I switch?
We previously used Rubrik and we switched due to Rubrik tending to focus more on public cloud solutions over the past couple years and also the overall price of the solution - Rubrik was very expensive. We wanted to have more of a competitive product up against it.
How was the initial setup?
Initial setup is straightforward.
It took one day for each site. We have two sites. We deployed each site in one day for a two day deployment total, and then our overall deployment strategy was to begin ingesting at the VM level and then start focusing on the agent-based deployments to equal an exchange.
What was our ROI?
In terms of ROI, the time of management is lower than what we were previously using so we are getting some cycles back from an engineering perspective. Also, we were able to reclaim our exchange environment in terms of resources, so there was some return there that we were able to recoup immediately, and then just the overall cost across the duration of the licensing and the hardware is expected to be lower than what we previously had.
What's my experience with pricing, setup cost, and licensing?
It is on a yearly license. It actually includes the cost of the hardware, as well. So the cost of the hardware and the licensing is all rolled into a single bundle with the support.
Which other solutions did I evaluate?
Before going with Cohesity, we spoke with Pure, Commvault, and with Rubrik and Cohesity and Rubrik were identified as the two finalists and we did a proof of concept for both of those.
What other advice do I have?
My advice to anyone considering Cohesity DataProtect is to try it out because the performance seems to exceed the competitors in the market. If it fits well in your organization or your use cases, then give it a shot.
On a scale of one to ten, I would rate Cohesity DataProtect a nine. I did a lot of research into the different products and found this one to be pretty much top across the board and after using it, we are very happy with the performance and the results that we are getting.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Coordinator, Network Architecture & Cybersecurity at San Mateo County Office of Education
Great pricing with an easy initial setup and good backup performance
Pros and Cons
- "The most valuable aspect for me is that I don't have to deal with media in terms of tapes like our existing system does."
- "The stability has been good; there aren't bugs or glitches and it doesn't crash or freeze, making it quite reliable."
- "We aren't missing any features. In terms of the solution overall, it's so far so good."
What is our primary use case?
Primarily, we back up our VMs on the solution. All kinds of VMs are backed up on it. Not all of them we back up, however, the major ones we do.
What is most valuable?
The most valuable aspect for me is that I don't have to deal with media in terms of tapes like our existing system does.
Pricing was one of the big features. We chose it largely based on this.
The solution scales well.
We've found the product to be stable.
It's my understanding that the initial setup is simple.
What needs improvement?
In terms of the solution overall, it's so far so good. I'll have to check with my team, however, so far, from my perspective, it's working great. We aren't missing any features.
For how long have I used the solution?
We just got the solution last May. We haven't used it for too long just yet.
What do I think about the stability of the solution?
The stability has been good. There aren't bugs or glitches and it doesn't crash or freeze. It's quite reliable.
What do I think about the scalability of the solution?
The scalability has been fine. It's used by us, the IT department. We back up the servers for our entire organization.
How are customer service and support?
I haven't had to call tech support. I can't speak to how helpful or responsive they are.
How was the initial setup?
As far as I know, the initial setup was pretty straightforward. My team members dealt with all that. I did not directly participate.
We have a team of five people that can handle maintenance duties such as updates, et cetera. Both users and sysadmins can get into it if they need to.
What about the implementation team?
Our team members handled the implementations.
What's my experience with pricing, setup cost, and licensing?
The pricing is pretty good overall. It's less expensive than some competitors, such as Rubrik.
I'd rate the solution at a five out of five. It's quite affordable. That said, I can't speak to the exact pricing. There are no additional costs beyond the standard licensing fees.
Which other solutions did I evaluate?
We were going against another option. It was between Cohesity and another vendor, a pretty big player, called Rubrik. The pricing was better with this solution.
What other advice do I have?
We're a customer and an end-user.
We have an appliance and cloud. We have two deployment models.
I would advise those considering the solution to watch the demo and compare it to Rubrik and make your own opinion.
I'd rate the solution at a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of IT Infrastructure at Kampmann
Works flawlessly with easy replication of backups and numerous supported backup sources
Pros and Cons
- "By using their Helios Cloud service, you have all your clusters, no matter where they are located, in one web portal."
- "All backups are working flawlessly."
- "Quality testing of upgrades should be somewhat improved."
What is our primary use case?
We primarily use the solution for backing up SQL Databases, Sybase Databases, SAP HANA, Kubernetes clusters, active directories, NAS services, some Azure services including virtual machines, Office 365 (Exchange mailboxes, Sharepoint Sites, Teams Data), VMware virtual machines, and much more
We're using Cohesity clusters in different locations which are replicating the backup data each to another location. Replication is working fine.
We're using more and more NAS services for SMB Fileshshares, for example, for Citrix Profiles with FSLogix.
How has it helped my organization?
All backups are working flawlessly. The replication of backups has never been easier. Cohesity cluster replication is a great feature!
There is no need to buy licenses for any new features or backing up new software products. If Cohesity is supporting it, you can just use it. Their list of supported backup sources is impressive!
You just have to license the amount of storage you are using. It does not matter how/for what you are using this storage. You can shift it from backup to NAS usage without any problem.
What is most valuable?
The backup is radically simplified. Backup and replication have not been easier. It is simply working! Replication to the cloud? No problem! Backing up new software? No problem! Have to set up a new NAS service? No problem!
Cohesity really is a Next-Gen Data Management Software.
By using their Helios Cloud service, you have all your clusters, no matter where they are located, in one web portal. You can view all errors and information in one place and you do not have to connect to each cluster itself. There is also a Helios App for your smartphone.
What needs improvement?
Quality testing of upgrades should be somewhat improved. There really are many upgrades for new features and I really like that. Nevertheless nearly every upgrade brings its own bugs. Cohesity support, however, is really good and they always know how to solve these problems.
While support does ask the customer if they are allowed to restart service XXX or set parameter X to Y, they never explain if this affects your business or if there can be any further problems by settings the parameters. As a customer, you have to agree to something you cannot really estimate.
For how long have I used the solution?
I've used the solution for about a year.
Which solution did I use previously and why did I switch?
We had been using Dell EMC Avamar, however, we switched to Cohesity due to their pricing and due to the fact that Avamar was a mess.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect at a tech services company with 201-500 employees
Enterprise search and instant restore are pretty valuable
Pros and Cons
- "The enterprise search and instant restore are pretty valuable. Also, the Helios stuff is pretty good and the SAS engine for ransom malware detection."
- "It is a relatively complete solution."
- "I think Cohesity could add more platform support. For example, they could improve integration with DB2 or make the integration S3 object storage a little tighter. Some of that stuff could use some work, but overall, it's a relatively comprehensive platform."
What is our primary use case?
I'm using Cohesity DataProtect to do product demo's for my customers.
What is most valuable?
The enterprise search and instant restore are pretty valuable. Also, the Helios stuff is pretty good and the SAS engine for ransom malware detection.
What needs improvement?
I think Rubrik and Cohesity are pretty similar in terms of the user interface and user experience, but I think Cohesity could add more platform support. For example, they could improve integration with DB2 or make the integration S3 object storage a little tighter. Some of that stuff could use some work, but overall, it's a relatively comprehensive platform.
What do I think about the stability of the solution?
We've never had a problem with stability.
What do I think about the scalability of the solution?
It's easy to scale with their clustered architecture and add to the cluster. The builds join the cluster on their own without really having to do much. Most of our clients are mid-sized enterprises.
How are customer service and support?
I rate Cohesity support eight out of 10. I haven't had any issues. I guess it depends on who you talk to and what their experience was, but I think they do a pretty good job with Helios, where their support team can access the environment. I would say it's a little more modern approach than IBM, which has a 20-year-old support model, i.e., you capture and upload the logs. With Cohesity, you get a little more real-time visibility from support.
Then again, most of my support inquiries are in the pre-sales context, so our customers are the ones using it, but I haven't heard of any significant problems. Still, I think some of these companies are experiencing some growing pains. They're growing fast. Sometimes they get a little ahead of themselves, and maybe the support could be better.
How was the initial setup?
Setting up DataProtect is pretty straightforward.
What's my experience with pricing, setup cost, and licensing?
I'd say the price of DataProtect is reasonable.
Which other solutions did I evaluate?
In some cases, a greenfield approach is a better fit for the customer's needs. The marketplace is robust. They can work as a filer and replace certain file service workloads, like user share type. You're not going to replace a NetApp or an Isilon solution necessarily, but you can do some consolidation. For example, one customer wanted to do their virus scanning right on the cluster, not their hosts. So you can run Tenable or something. One customer liked it because we could run the Christie Bare Metal Restore. They had physical systems and wanted to have BMR.
What other advice do I have?
I would give Cohesity DataProtect nine out of 10. It's a relatively complete solution. If you are thinking about implementing it, I would suggest looking at opportunities to consolidate some file workloads. Many customers are still doing dump and sweeps, and this is a good platform for it. You just dump, and you don't have to do a sweep. Now, the question is: Do you want a lot of NFS mounts in your environment? But it's good. You can buy this data platform that they call "SmartFiles," I think. You can have a 100 terabyte cluster, with half of it devoted to file services and the other half doing backups, then license it accordingly.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Alliance Manager at Berca Hardaya Perkasa
Stable and scalable, but is overpriced and comes with a comparatively complex setup
Pros and Cons
- "The solution is stable."
- "The solution boasts good retention, as it is global in a single platform and, since they have their own appliance, it is scalable as well."
- "The solution has a more complex setup than Veritas and Veeam."
- "The solution's pricing is quite high, more so than that of its competitors, Veeam, Veritas and Rubrik."
What is our primary use case?
Cohesity DataProtect has numerous features, backup only being one of them. The solution's main product involves the data platform and consists of object storage, the file server and hyper convergence storage features. Their focus is right there. So, their backup software has been very helpful in respect of object storage and the file server. These depend on the data platform.
For the customer, Cohesity DataProtect allows him to have a single solution, ranging from software backup to hardware, all contained within a single contact.
What is most valuable?
The solution boasts good retention, as it is global in a single platform and, since they have their own appliance, it is scalable as well. This makes it easier to create a retention from the backup.
What needs improvement?
The pricing of the solution could be better, as it is quite high when compared with the competition, Veeam, Veritas and Rubrik.
The solution offers many features, so my one reservation involves the pricing.
The solution has a more complex setup than Veritas and Veeam.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
We do not have experience with technical support, so I am not in a position to guage it.
How was the initial setup?
We do not do implementation only as concerns the data protection, but must also implement the storage and then the appliance. I consider the implementation of Cohesity DataProtect to be more complex than those of Veritas and Veeam.
What about the implementation team?
A consultant was needed for the implementation.
What's my experience with pricing, setup cost, and licensing?
The solution's pricing is quite high, more so than that of its competitors, Veeam, Veritas and Rubrik.
Which other solutions did I evaluate?
Veeam, Veritas and Rubrik offer more cost effective solutions than that of Cohesity DataProtect, whose pricing is quite high.
Veritas and Veeam have easier setups than Cohesity DataProtect.
What other advice do I have?
Cohesity is still new to Indonesia.
I rate Cohesity DataProtect as a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Senior Consultant at a tech services company with 51-200 employees
Feature-rich, robust, and easy to set up
Pros and Cons
- "One of the most valuable features is the restore functionality that they offer."
- "We see that one part of the market really likes the Commvault features and functionality, but there is another part in the Dutch market that says, "I don't want all that complexity, I just want it set and go," and that's when we're positioning Cohesity."
- "I would like to see the management of multiple nodes inside a tenant. If you want to manage a Cohesity environment, you either go on a per-node base, and you can hop from one node to the other, or you need to implement their SaaS capability but it always needs an internet connection. We would really like to have some kind of local management entity so that we can see all the Cohesity nodes in a customer environment and manage those nodes centrally. That's something that we would really like, and they are really working on it."
What is most valuable?
One of the most valuable features is the restore functionality that they offer.
What needs improvement?
They are really ahead of the curve concerning development and telling it to the market. We are a partner, and we know that sometimes a certain technology about which they have been telling a broad audience is not really production-ready, or it is in a feature release. There is always a difference between general availability and general deployment. Sometimes, we sell the feature, but it is not in the GA. It is in one of the future versions. That's one thing.
The other thing is that they lack visibility. When talking about backup, the first thing that everybody says is Veeam. If you are talking about the appliance part of the backup market, Rubrik is the first one they're mentioning, but a lot of the Rubrik customers don't know Cohesity.
I would like to see the management of multiple nodes inside a tenant. If you want to manage a Cohesity environment, you either go on a per-node base, and you can hop from one node to the other, or you need to implement their SaaS capability but it always needs an internet connection. We would really like to have some kind of local management entity so that we can see all the Cohesity nodes in a customer environment and manage those nodes centrally. That's something that we would really like, and they are really working on it.
For how long have I used the solution?
I have been working with them for the past two and a half years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is very scalable, and the nice thing is that you can use it in combination. You can use it as a backup solution, but you can also use it as a file system solution with NAS capabilities.
How are customer service and support?
They're really good. A technical support guy can be a co-owner of a case. They are very good at connecting with the customer. The tools they provide to solve problems are very useful.
Which solution did I use previously and why did I switch?
We also use Commvault. We see Commvault more as the Swiss army knife for backup solutions with a lot of features and functions. When we want to make backup more easy and robust, then we're positioning Cohesity. We see that one part of the market really likes the Commvault features and functionality, but there is another part in the Dutch market that says, "I don't want all that complexity. I just want it set and go," and that's when we're positioning Cohesity.
How was the initial setup?
It is really easy.
What's my experience with pricing, setup cost, and licensing?
It has reasonable pricing, and we know they can give discounts. If you look at the primary pricing or the list pricing, it conforms to the market pricing, but you have to have a discount on it. Otherwise, it is way too expensive.
What other advice do I have?
You have to get the network right. The network stuff is really important for Cohesity, but we see that its implementations are way simpler than, for instance, Commvault implementations. For all the features, follow the documentation. There is a really good setup guide with some fill-in forms that you can use to get all the details you need, and if possible, consult a partner just to know all the functionality that Cohesity is offering. We sometimes see that people buy a Cohesity appliance, and they're just setting it up rudimentary for backup. When we come in and talk to the customer, we say, "Hey, this is also a feature. You can also use this. Have you looked at this part?" So, it is feature-rich, and you need to consult a partner to get to know the product better.
I would rate it a nine out of 10. It is a real robust product.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Field CTO at a computer software company with 1,001-5,000 employees
Scalable, handles hybrid workloads, and good support
Pros and Cons
- "The most valuable features of Cohesity DataProtect are SpanFS and the handling of hybrid workloads."
- "We previously used Veeam and it is not as function in the cloud as Cohesity DataProtect is and this is why I prefer Cohesity DataProtect."
- "Cohesity DataProtect can improve in the area of databases. We have had some challenges with both Cohesity and Rubrik being able to effectively back up in a timely manner the SQL Oracle workloads."
What is our primary use case?
We have a customer that is looking to consume cloud-based workloads in AWS. This is why we are looking to Cohesity to be able to protect those workloads in the public cloud. Additionally, they have Commvault on-premise, which they may want to switch out with Cohesity in the future.
What is most valuable?
The most valuable features of Cohesity DataProtect are SpanFS and the handling of hybrid workloads.
What needs improvement?
Cohesity DataProtect can improve in the area of databases. We have had some challenges with both Cohesity and Rubrik being able to effectively back up in a timely manner the SQL Oracle workloads.
In an upcoming release, they should add more migration capabilities across public clouds.
For how long have I used the solution?
I have been using Cohesity DataProtect for approximately four years.
What do I think about the stability of the solution?
I have not heard of any stability issues, such as bugs and glitches. My impression of the Cohesity DataProtect is that it is fairly stable.
What do I think about the scalability of the solution?
The file system is able to be scaled.
The founders came from Google and their Google file system is very good.
How are customer service and support?
The technical support is good.
Which solution did I use previously and why did I switch?
We previously used Veeam and it is not as function in the cloud as Cohesity DataProtect is and this is why I prefer Cohesity DataProtect.
How was the initial setup?
The solution has a good interface making the installation straightforward.
What other advice do I have?
I would recommend those wanting to implement Cohesity DataProtect to do a proof of concept and have a list of success criteria that they are trying to meet and go on from there.
I rate Cohesity DataProtect a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Network Engineer at Sky Lakes Medical Center
Easy to scale with excellent support and seamless backup and restore functionality
Pros and Cons
- "With instant DR failover using SiteContinuity, we are able to keep our files available no matter the situation."
- "Considering the organization wouldn’t exist any longer without Cohesity, I would say it was worth it."
- "Better support for legacy platforms would be nice, but we should be moving off those anyway."
- "The marketplace app stability is still an issue at times."
What is our primary use case?
Our primary use case is for backup and DR. We have two clusters. One is all-flash. The other is a DR cluster with spinning disks. We use the all-flash to host shared storage, as well as a number of other services. We also use a number of other features such as SmartFiles. SmartFiles allows us to host all of our shared storage on the all-flash nodes, while keeping a DR ready copy on the DR cluster. This frees us from the constant management of a traditional Windows SMB environment and allows us to maximize up-time.
How has it helped my organization?
The seamless backup and restore functionality has made file recovery and patch Tuesdays inconsequential. VM and SQL cloning in the test and dev feature sets allow us to immediately bring up backups both to test or for immediate availability (if needed). The VM can stand up within the Cohesity cluster and live vMotioned to our production VMware cluster.
While other solutions might take hours to recover a VM, we can instantly bring one up and have our users back to work. The file recovery is equally simple, with the ability to clone entire SMB shares with a click.
What is most valuable?
Cohesity DataProtect is just one suite of features. Obviously, instant recovery and a live VM environment to bring up backups in would be the top feature set, however, there is so much more.
ShareFiles allow for SMB shares to be stood up in minutes. Currently, we store our surveillance, user shares, department shares, and a number of other internal shares on SmartFiles. We even have a witness share for our SQL clustering.
With instant DR failover using SiteContinuity, we are able to keep our files available no matter the situation.
What needs improvement?
DataProtect is a full-featured backup suite. Better support for legacy platforms would be nice, but we should be moving off those anyway.
The marketplace app stability is still an issue at times. The company is very quick and hotfixes are released regularly. Their support is really fantastic, and I’ve only had one notable outage relating to an update. Ultimately it boiled down to a configuration error on my part, so I suppose I can’t blame them too much for that.
Now that we have added additional nodes stability has been much better.
For how long have I used the solution?
I've been using the solution for two years.
What do I think about the stability of the solution?
With only one (self-inflicted) outage, I would say it is very stable.
What do I think about the scalability of the solution?
Adding nodes is trivial and can be scaled out to petabytes easily.
How are customer service and technical support?
I’ve had many experiences with Cohesity support. They clearly keep support a primary concern and I’ve never had a bad experience. Recently, I had to submit a P1 case, and I had two top-tier engineers on the phone within 10 minutes.
Which solution did I use previously and why did I switch?
Previously we used CommVault. We needed a more agile and robust solution.
How was the initial setup?
The setup is simple. We simply had to assign the interfaces an IP, set up our port aggregation, and create the cluster.
What about the implementation team?
We had Cohesity support come on-site to assist, however, we were there every step of the way. The Cohesity PS teams are very knowledgeable.
What was our ROI?
Unfortunately, I am not privy to the business side of this decision, however, we've recovered from ransomware successfully without paying any ransom. Considering the organization wouldn’t exist any longer without Cohesity, I would say it was worth it.
What's my experience with pricing, setup cost, and licensing?
I would advise others to invest in their backup infrastructure. It is literally the most important solution you will purchase for business continuity. As a ransomware survivor, I cannot stress enough how valuable this solution is.
Which other solutions did I evaluate?
We did evaluate other solutions and Rubrik was a major contender. Ultimately, Cohesity won out with a Cisco Hyperflex platform and superior support.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Cohesity DataProtect Report and get advice and tips from experienced pros
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Updated: October 2026
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Buyer's Guide
Download our free Cohesity DataProtect Report and get advice and tips from experienced pros
sharing their opinions.
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