- The UI
- How easy it is to set up backups and restore data.
Systems Administrator at a healthcare company with 1,001-5,000 employees
It has greatly simplified backups and recovery for our organization
What is most valuable?
How has it helped my organization?
It has greatly simplified backups and recovery for our organization.
What needs improvement?
Better cluster support.
For how long have I used the solution?
Since December 2016.
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June 2025

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What was my experience with deployment of the solution?
No, the deployment was flawless.
What do I think about the stability of the solution?
The stability has been perfect.
What do I think about the scalability of the solution?
We have not done any scaling yet.
How are customer service and support?
Customer Service:
Customer support is excellent.
Technical Support:
Technical support for the product has been very good.
Which solution did I use previously and why did I switch?
Yes, we needed an easier virtual backup and recovery solution.
How was the initial setup?
It was very straightforward. I had previously supplied the vendor with a list of IPs and labels. It was about one hour from racking to backing up.
What about the implementation team?
The sales engineer (SE) came out and worked with us. His level of expertise is top notch.
What's my experience with pricing, setup cost, and licensing?
The cost is good compared to other solutions. There should be no setup cost as the SE can work with you to install very quickly.
Which other solutions did I evaluate?
Yes, we evaluated Rubrik and Veeam. Both are very fine products.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Sr. Systems Engineer at a legal firm with 1,001-5,000 employees
After it was up and running, it was simple to add a vCenter and start backups
What is most valuable?
- Backup/recovery
- Indexing
- Cloning
- The space reduction for the backups.
How has it helped my organization?
- It has vastly improved our ability to save money by backing up and replicating the our backups off-site.
- The ability to delete a virtual machine (VM) and restore the backup copy to the original location with the same name.
- Using the indexing to browse and restore/download individual files.
What needs improvement?
It should have quicker restore times.
For how long have I used the solution?
Over a year.
What was my experience with deployment of the solution?
No.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Customer Service:
Excellent.
Technical Support:Excellent.
Which solution did I use previously and why did I switch?
Yes, they were outdated and bad.
How was the initial setup?
It was easy. After it was up and running, it was simple to add a vCenter and start backups.
What about the implementation team?
It was set up through a vendor team, who did an excellent job.
What's my experience with pricing, setup cost, and licensing?
It is a great deal for what you get.
Which other solutions did I evaluate?
Yes, NetBackup, CommVault, and Rubrik.
What other advice do I have?
The potential to use the Tier-2 storage is great to have versus other solutions. Also, to be able to backup using a NAS device for it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Cohesity DataProtect
June 2025

Learn what your peers think about Cohesity DataProtect. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Senior Information Technology Manager at a tech vendor with 51-200 employees
Backup tasks and test development environment.
What is most valuable?
Backup tasks and test development environment.
How has it helped my organization?
Speed and functionality.
What needs improvement?
Mature at a good pace.
For how long have I used the solution?
About six months.
What was my experience with deployment of the solution?
No.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Customer Service:
10 out of 10.
Technical Support:10 out of 10.
Which solution did I use previously and why did I switch?
We were looking for a robust solution that gives us scalability and recovery.
How was the initial setup?
Straightforward.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director, Administrative & Residential Information Technology at a university with 5,001-10,000 employees
Fantastic product and the team developing it are top notch. Very excited for future releases from Cohesity.
What is most valuable?
SnapTree
Cloud Replication
File Services and Restoral
How has it helped my organization?
All production backup data is replicated daily to Azure and AzureGov for offsite DR
What needs improvement?
Multi-Tenant for single cluster
For how long have I used the solution?
6 months
What was my experience with deployment of the solution?
Yes, but they were very quickly resolved
What do I think about the stability of the solution?
No
What do I think about the scalability of the solution?
No
How are customer service and technical support?
Customer Service:
10
Technical Support:10
Which solution did I use previously and why did I switch?
Compellent with Dell Compellent and Nimble storage was way too expensive.
How was the initial setup?
Very much so.
What about the implementation team?
Vendor team and I would rate them as a 10.
What was our ROI?
Still calculating.
What's my experience with pricing, setup cost, and licensing?
Very simple pricing and purchase process
Which other solutions did I evaluate?
Yes, Veeam
What other advice do I have?
Fantastic product and the team developing it are top notch. Very excited for future releases from Cohesity!
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager of Information Services Infrastructure Team at a healthcare company with 1,001-5,000 employees
The features are still maturing but this solution allows any admin to backup and restore files. The dedupe and compression is very impressive.
What is most valuable?
Unified backup solution.
How has it helped my organization?
We removed multiple backup systems and replaced with Cohesity.
What needs improvement?
Faster backup and restores, reduced costs of backups.
For how long have I used the solution?
3 Months
What was my experience with deployment of the solution?
Few bugs in the interface but support resolved quickly.
What do I think about the stability of the solution?
I had hardware issues with one of the nodes before we went production but Cohesity quickly replaced it.
What do I think about the scalability of the solution?
No
How are customer service and technical support?
Customer Service:
Excellent!
Technical Support:Very good
Which solution did I use previously and why did I switch?
Yes we did but it could not backup complete environment, multiple systems.
How was the initial setup?
Very straightforward, simple console, I don't need a ton of options to backup data.
What about the implementation team?
We purchased though Intergris (http://thinkintegris.com/); they did a great job providing us this solution.
What's my experience with pricing, setup cost, and licensing?
Since it is storage and software, you will save on costs.
Which other solutions did I evaluate?
No
What other advice do I have?
The features are still maturing but this solution allows any admin to backup and restore files. The dedupe and compression is very impressive.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works at a healthcare company with 501-1,000 employees
Has the ability to add nodes on the fly to increase storage needs.
What is most valuable?
- It just works.
- Backup times are very fast.
- The UI makes sense, it is responsive, and it is easy to setup jobs.
- The ability to add nodes on the fly to increase storage needs is invaluable.
- You get a product engineer to set up the appliance with you and they continue to follow-up with you, making sure to answer all of your questions.
How has it helped my organization?
- Because of the excellent data reduction, we are able to back up all of our systems for the first time and use less space than our old backup appliance.
- We always have current backups; our old system would sometimes take days to back up larger systems.
What needs improvement?
- Cannot exclude certain drives from VMs.
- Cannot back up just directories.
- You have to reboot physical servers after installing the backup agent BUT this is because of the CBT driver that it installs. I totally understand the need, but I figure it is worth pointing out.
- Only archive options are to the cloud or tape; would like to have a disk option.
For how long have I used the solution?
I have used it for a month.
What was my experience with deployment of the solution?
We had an issue backing up a large VM with a crazy configuration the second time, but support quickly adjusted a setting and it has been working flawless ever since.
What do I think about the stability of the solution?
It has been rock solid!
Which solution did I use previously and why did I switch?
We used to use Unitrends and wanted to get away from the following issues:
- Slow backup times
- Jobs randomly failing
- Poor and unresponsive UI
- Forklift upgrades (space issues)
Cohesity was able to resolve all of the above issues, no problem.
How was the initial setup?
The initial setup was very quick and easy. We had an engineer on site to answer any questions that popped up during first-time configuration.
What about the implementation team?
The vendor came on site, set up the appliance and worked with us to answer any questions we had.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect with self employed
A good backup with an easy setup and good reliability
Pros and Cons
- "The initial setup is easy."
- "The support is pretty bad."
What is our primary use case?
We primarily use the solution for VMware Backup and SQL backups that are replicated and copied to the cloud.
What is most valuable?
They basically can do what Rubrik does. It's a backup device. There aren't necessarily any special features.
What it does well, it does very well. It just works.
The initial setup is easy.
It's stable.
The solution scales well.
It's not overly expensive.
What needs improvement?
Support needs improvement, but the product is fine when well deployed.
For how long have I used the solution?
I've used the solution for a few months.
What do I think about the stability of the solution?
This is a solid product. It's quite stable. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
I found the product to be scalable. You just add nodes if you need to. It's a hyper-converged solution, and scaling is easy.
How are customer service and support?
I have not had a good experience with support.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I am also familiar with Rubrik.
I've also worked with Commvault and find that you do have to do a lot of fine-tuning with it during implementation. This solution is easier. Commvault is also a lot more expensive. Cohesity has a simpler workflow and for people in operations, it's a blessing.
How was the initial setup?
The setup process is very straightforward and simple. It doesn't have huge requirements and it is not that complex.
What's my experience with pricing, setup cost, and licensing?
The pricing is okay. I'd rate it seven out of ten in terms of affordability. How expensive it is depends on how big the contract is.
What other advice do I have?
I'd advise potential new users to do their due diligence before, know what they want, and get some training.
I would rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
Technical Director at Procloud
Instant mass restore and real-time monitoring enhance cyber recovery
Pros and Cons
- "Some of the most valuable features of Cohesity DataProtect for me include instant mass restore, anomaly detection, and its ability to handle large data volumes effectively."
What is our primary use case?
I have used Cohesity DataProtect primarily for cyber recovery.
What is most valuable?
Some of the most valuable features of Cohesity DataProtect for me include instant mass restore, anomaly detection, and its ability to handle large data volumes effectively. The Helios interface is quite good for monitoring all aspects of this and provides real-time monitoring capabilities.
For how long have I used the solution?
I have been working with Cohesity DataProtect for two years.
What do I think about the stability of the solution?
I haven't experienced any stability issues, critical errors, or technical difficulties.
What do I think about the scalability of the solution?
I think it is pretty good at handling large data volumes.
How are customer service and support?
During the implementation, customer service was quite good, but I haven't had much engagement with support since then.
How would you rate customer service and support?
How was the initial setup?
The initial setup was a bit challenging because I was new to Cohesity DataProtect, but I have gained more experience and it's better now.
What's my experience with pricing, setup cost, and licensing?
I find Cohesity DataProtect to be expensive.
What other advice do I have?
If I had to rate Cohesity DataProtect, I would give it an eight.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 28, 2025
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