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Cisco Secure Email Valuable Features

Andrew Fisher - PeerSpot reviewer
Digital Program Manager at a healthcare company with 10,001+ employees

The bulk of the email stopped would be marketing. Spam-related email tends to be our biggest issue. The most dangerous contain malicious content, and those tend to be the worst.

The biggest issues are the social engineering and phishing. A lot of the spammers are actually quite good at spear phishing attacks and social engineering our emails. We obviously do checks. We run some simulations for our staff, where we try and train them so they are aware of what not to click on. Also, we have installed Umbrella and had it for a long time as well. Therefore, if something was malicious, and one of our users had clicked on it, Umbrella would usually stop anything outgoing. The combination of the two solutions has really helped secure our organization.

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Senior Infrastructure Engineer at a financial services firm with 51-200 employees

A few of the big features are ones that we found that we missed terribly when we moved over to Microsoft. One of them is simply the logging that they have in the reporting. For example, if I wanted to get logs about emails since last week, from a certain address, with native Office 365 I would have to submit the search requests and I would get an email a few hours later with the results. With Cisco, it's not only a lot more detailed information, but it's nearly instantaneous. So if you have to do any sort of research into an issue, whether it's security or something is missing, it makes that much less labor intensive.

The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done. It forces you into doing it a certain way, even if it's not good for your business process.

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Enrique Diaz Jolly - PeerSpot reviewer
Owner at Jolly Security Inc

The most valuable feature is reputation filtering. In the beginning, it was based on just the IP source. but it has now evolved to domain reputation. It allows you to classify different IP sources and different sender groups, where you can reject to throttle to whitelist from any IP sources, domains, etc. Based on the reputation gathering, the reputation is powered by Talos security. It is a super powerful feature. That alone gets rid of more than 50% of the crap from the traffic flow, before even hitting the anti-spam or antivirus.

If you have some knowledge about email, it is a pretty simple solution that has many controls on different levels, from the gateway part to accepting messages from certain sources to stringent filtering. It is state of the art with anti-spam, antivirus, and different threat prevention features. 

SecureX is powered by Talos, Sourcefire, etc. Today, it is the largest, richest threat intelligence on the market. SecureX is quite standalone in regards to integration since you put it into the network, whether it is on your own cloud or a third-party cloud.

If you go to the filtering level, you can have very accurate features or filters since it is programmatic. At a certain point, you can define sets of rules, such as where the email is coming from, whether it has this content, or to apply this policy. For example, if it has the same considerations, but the content is different, apply this another policy. It is super flexible and very customizable to your needs. It is not difficult to use.

It provides information, reporting, logging, and tracking. It has powerful tracking, so you can know exactly and accurately where an email came from, for which specific device, etc. It shows the emails which were:

  • Dropped
  • Rejected
  • Quarantined
  • Accepted by which policies.

It also shows the rule sets applied for that email and considers

  • The source
  • The Offender
  • Anything else that you may consider in an email.

It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. There are a lot of things that you cannot handle on the graphic interface, like message filters. For this, you need to go to a lower level where you have more power, like command line interface. So, this solution has the best of both worlds. There are not a lot of bells and whistles. It is more practical with access to most features that you can configure. 

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Buyer's Guide
Cisco Secure Email
June 2022
Learn what your peers think about Cisco Secure Email. Get advice and tips from experienced pros sharing their opinions. Updated: June 2022.
608,713 professionals have used our research since 2012.
Mark Rodrigue  - PeerSpot reviewer
IT Admin / Manager at a retailer with 501-1,000 employees

The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment. Specifically, the URL scanning has helped to knock down quite a few phishing attempts that come into the organization. The broader blanket automated attempts get knocked down pretty quickly since those URLs typically get flagged early on, and then the appliance just picks up on those URLs and knocks them down. It is the same with malicious attachments. The malware scanning that's done via AMP, which is deployed elsewhere in the organization as well, just grabs all of that before it hits the inboxes.

We have our email security feeding into the SecureX solution and it's nice to have all of our security platform statistics in one place. We leverage quite a bit of the Cisco security stack and having all of that feed into the SecureX dashboard is great. The dashboard continues to evolve, but it is at least nice to be able to see everything at once.

Integrating this product with SecureX was pretty quick and easy. Both of the solutions are cloud-hosted and the SMA, which is the reporting module that feeds the data into SecureX, was done via the API. The documentation on the SecureX portal walks you through exactly how to add the various integrations.

We leverage the AMP functionality that exists in CES, and it also ties into threat response, which is the threat-hunting platform that Cisco has. The benefits of these integrations were pretty important in the decision to stay within the Cisco product family. The threat hunting and threat response are really nice because we're able to see if something malicious makes it into the environment. Once that happens, we are able to trace that back and find out if that was done via an email, and then grab the information for that specific message. This will tell us if there have been any other indications of compromise on any other hosts. When it comes to being able to do that, having it all in a uniform environment is pretty important.

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Charles Nana - PeerSpot reviewer
Network Security Engineer at Galaxy Backbone Ltd

They have a lot of features such as Advanced Malware Protection, Email Protection, Advanced Phishing Protection, Antispam, Antivirus, and Outbreak Filters. They are very important.

It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round. 

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Email Adminstrator at Merchants Capital Resources, Inc.

We use a lot of their search features to search for emails that have come through. Our end users come through it. They say, "This didn't email didn't arrive," or "How did this email get through?" So, I am constantly searching through message tracing and using that all the time.

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Marian Melniciuc - PeerSpot reviewer
Senior IT System Administrator at ScanPlus GmbH
  • We are using Advanced Malware Protection since a few years and It works very well. 
  • Our customers are safe now using the AMP sandboxing solution. 
  • The appliance has more security such as SPF, DKIM, DMARC, and encryption. 

There are a lot of security features that we can implement.

All the appliances are connected with Cisco Talos and they check, in real time, with Cisco Talos. AMP is using Cisco Talos, and we have other products from Cisco, such as web security and AMP for Endpoints, that are using Cisco Talos too. Talos is a very important tool that speaks with all Cisco products.

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Security / Solution Architect at a insurance company with 1,001-5,000 employees

The most valuable features of the Cisco ESA have to do with the intelligence they provide us. They respond quickly to any phishing attacks and threats on the system. 

I also like the pay module, sandbox, and attachments.

The vendor's free migration services ensure that your on premise licenses are transferred when you migrate. It's just a matter of money at that moment. It's good to know that they take into account your old key and give you the new keys on the new machine.

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Daniel Martínez - PeerSpot reviewer
Security Technician at Mercadona

We like 

  • AMP
  • Threat Grid
  • Sandboxing

The spam protection is also very good and the solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. 

It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems in terms of capacity or system load. It seems that machines on the cloud are more powerful than the ones that we had, in the legacy solution, on-premises.

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Syed A. Raheem - PeerSpot reviewer
Group Head of Cyber Security at a transportation company with 10,001+ employees

Anti-Spam and Advanced Malware Protection are the most valuable features. They provide protection from most email threats and we also have the option to block Zero-day attacks.

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Buyer's Guide
Cisco Secure Email
June 2022
Learn what your peers think about Cisco Secure Email. Get advice and tips from experienced pros sharing their opinions. Updated: June 2022.
608,713 professionals have used our research since 2012.