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Vladmir Fortes - PeerSpot reviewer
Security Manager at ZAP
Real User
High level support, reliable, but central management and security could improve
Pros and Cons
  • "The most valuable feature of Cisco Ethernet Switches is its hardware."
  • "The current state of Cisco Ethernet Switches leaves room for improvement, particularly in regard to central management and security. While they possess the capability to function as owners of Layer Two, they fall short in regard to security awareness. While there are some supplementary products available that can provide additional security measures, such as the deployment of virtual machines, these solutions are external and not integrated within the switch itself. For this reason, Cisco Ethernet switches could benefit from incorporating the same centralized management and security features as other companies, such as Fortinet, offer in their FortiSwitches. By being aware of potential threats such as MAC spoofing and ARP poisoning, the switch can provide a more comprehensive level of security."

What is our primary use case?

There are no additional features in the switch from Cisco. They are conventional switches that only provide basic Layer Two switching capabilities and do not have the advanced security features that newer switches, such as Fortinet offer. They simply forward data and do not have any other capabilities.

What is most valuable?

The most valuable feature of Cisco Ethernet Switches is its hardware.

What needs improvement?

The current state of Cisco Ethernet Switches leaves room for improvement, particularly in regard to central management and security. While they possess the capability to function as owners of Layer Two, they fall short in regard to security awareness. While there are some supplementary products available that can provide additional security measures, such as the deployment of virtual machines, these solutions are external and not integrated within the switch itself. For this reason, Cisco Ethernet switches could benefit from incorporating the same centralized management and security features as other companies, such as Fortinet, offer in their FortiSwitches. By being aware of potential threats such as MAC spoofing and ARP poisoning, the switch can provide a more comprehensive level of security.

For how long have I used the solution?

I have been using Cisco Ethernet Switches for a very long time.

Buyer's Guide
Cisco Ethernet Switches
August 2025
Learn what your peers think about Cisco Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.

How are customer service and support?

I've communicated with the technical support team of Cisco previously in regard to their switches. I have always been pleased with the support I have received from them. No matter what challenges I have encountered with their products, I have always been satisfied with their assistance. The support team has consistently demonstrated their readiness to assist and I have never encountered any issues with their support services. Thus, I can confirm that I have indeed had previous interactions with the Cisco support team.

How was the initial setup?

The initial setup of Cisco Ethernet Switches is never easy.

What's my experience with pricing, setup cost, and licensing?

The solution is highly expensive compared to other solutions. The prices get tripled when they arrived in my country of Angola.

What other advice do I have?

I would recommend others use Arista, Fortinet, or Juniper switches.

The adoption of Cisco Ethernet switches in Angola was a result of various factors, including the popularity and widespread usage of the brand. Additionally, the impact of the research and advisory firm, Gartner, has played a significant role in the purchasing decisions of decision-makers. Despite the speaker's advice to not solely rely on Gartner's recommendations, the company's influence is perceived as prominent as they often feature the most expensive solutions at the top of their rankings.

I rate Cisco Ethernet Switches a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Olajide Olusegun - PeerSpot reviewer
Network Team Lead at Atlas Security
MSP
Top 5Leaderboard
Stable, durable, and quick to deploy
Pros and Cons
  • "We can expect Cisco Ethernet Switches to last for years without issue."
  • "Cisco should strive to improve the software for its switches."

What is our primary use case?

All Ethernet switches come in various sizes and capabilities. For example, we can have a 12-port switch, a 24-port switch, or even a 48-port switch with multiple fiber up-links. Additionally, there are different feature sets depending on the brand and model, such as IP services, LAN-based, or IP-based. Stacking is only possible with similar feature sets, which means two 9300 switches may not be stackable, but up to eight of the same model may. Additionally, the iOS and feature set capabilities may differ between the same models. All of the switches are Ethernet, but the features they are equipped with vary, which means they will operate differently. For example, a LAN-based switch will only work at primarily layer 2, whereas IP services works more as a router with features such as NAT, multicast, dynamic routing, QOS, and other additional and advanced services.

Generally, we use the switches to provide LAN access to endpoints (workstations, cameras, wireless access points, IP phones, and so on).

How has it helped my organization?

In most projects awarded to my organization, we used Cisco Ethernet switches.

What is most valuable?

The most valuable feature of the solution is its stability and durability. There is no other alternative solution that is as stable as Cisco Ethernet Switches. We can expect Cisco Ethernet Switches to last for years without issue.

What needs improvement?

We often face issues with Cisco software, and while they do release patches to fix bugs, I believe they need to improve. Huawei, one of Cisco's competitors, is better in this regard. While I'm not a fan of Huawei due to my environment, clients insist on using it because it is cheaper. Despite this, I think Cisco could improve its software. Cisco should strive to improve the software for its switches. To make the switch more user-friendly, Cisco should create a system where a user can simply connect their cable and access the GUI interface without needing to configure the device first on the CLI.

For how long have I used the solution?

I have been using the solution for nine years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is highly scalable.

How are customer service and support?

We have a good TAC support experience.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup of a Cisco switch is straightforward for those who are technically inclined. This is because most Cisco switches are manned, meaning they require some configuration on the command line interface (CLI) before access to the graphical user interface (GUI) is granted. With a basic knowledge of the Cisco CLI, setup should take approximately 20-30 minutes.

What's my experience with pricing, setup cost, and licensing?

The pricing is comparatively expensive.

What other advice do I have?

I give the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Ethernet Switches
August 2025
Learn what your peers think about Cisco Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
Vivek Makhijani - PeerSpot reviewer
Director at JEDI SERVICES PRIVATE LIMITED
Real User
A stable solution that has a user-friendly initial setup
Pros and Cons
  • "Cisco Ethernet Switches is a very stable product."
  • "From a system integrator's perspective, Cisco must train system integrators, partners, and customers about their services."

What is our primary use case?

Cisco Ethernet Switches can be used for any particular application. We have many customers like IDBI and State Bank of India using Cisco switches, Cisco routers, and Cisco SD-WAN. My organization provides some Cisco switches and AMCs of Cisco switches.

What is most valuable?

Cisco Ethernet Switches is a very stable product. Cisco products are extremely rugged and stable. I have faced very few complaints about Cisco products supplied to my customers.

What needs improvement?

From a system integrator's perspective, Cisco must train system integrators, partners, and customers about their services. Cisco has many products like switches, routers, and now SD-WAN, and they need to educate the partners and customers about these services.

For how long have I used the solution?

I've been dealing with Cisco Ethernet Switches for about 25 years.

What do I think about the stability of the solution?

I rate Cisco Ethernet Switches ten out of ten for stability.

What do I think about the scalability of the solution?

Since Cisco Ethernet Switches can be integrated with different modules, we can have one switch to scale up to 10, 15, or 20 switches. The solution is enterprise scalable and telecom scalable. I've got about 12 to 14 customers using Cisco products.

How are customer service and support?

In my previous organization, my service engineer used Cisco's technical support, and their response was quite good.

How was the initial setup?

Setting up a Cisco switch or router is very user-friendly as far as the service team is concerned.

What about the implementation team?

Cisco L2 switches hardly take a couple of hours or less than an hour to deploy. It all depends on whether the customer requires VLAN and what type of setup they require. LC switches would take a couple of days to deploy, depending on the SoW the customer provides. The solution's tech support is also quite good. Most of their employees have done the Cisco certification, and installing Cisco Ethernet Switches doesn't take any time.

The deployment model is quite simple. It's fit-and-play if it's an L2 switch. However, if it is an L3 switch, some configurations are required, which takes time.

What's my experience with pricing, setup cost, and licensing?

There are certain modules for L3 switches. Customers have to pay for some of the L3 switches licenses, which are expensive.

What other advice do I have?

Overall, I rate Cisco Ethernet Switches ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Richard Hermogeno - PeerSpot reviewer
Channels Management Head at Philippine National Bank
Real User
Powerful security features, high availability, and helpful support
Pros and Cons
  • "The solution is highly reliable."
  • "The price of the solution could be reduced."

What is our primary use case?

I am using Cisco Ethernet Switches for internet usage.

What needs improvement?

The price of the solution could be reduced.

For how long have I used the solution?

I have been using Cisco Ethernet Switches for approximately four years.

What do I think about the stability of the solution?

The solution is highly reliable.

What do I think about the scalability of the solution?

I am the only one using this solution.

How are customer service and support?

The support from Cisco Ethernet Switches is great.

I rate the support from Cisco Ethernet Switches a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Cisco Ethernet Switches is straightforward. The deployment took approximately 30 minutes.

What about the implementation team?

The deployment was done by myself.

What's my experience with pricing, setup cost, and licensing?

The price of Cisco Ethernet Switches is expensive.

What other advice do I have?

I would recommend this solution to others. This is the most reliable brand on the market.

I rate Cisco Ethernet Switches a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sr. Information Officer at Merino Industries Ltd (Merino Group)
Real User
They're reliable and high-performing
Pros and Cons
  • "Cisco switches are trouble-free. They are reliable, and their performance is excellent."
  • "We have supply issues when ordering switches. It used to be a minimum of six to eight weeks. Now it has become around six months. That's the only issue we have."

What is our primary use case?

We recently replaced the BGP router and L3 switches. We're planning to replace some other switches also. We are having 22 switches distributed through my location with 24 ports. All the users are connected to those. We will increase our usage as we expand all over India. 

What is most valuable?

Cisco switches are trouble-free. They are reliable, and their performance is excellent. 

What needs improvement?

We have supply issues when ordering switches. It used to be a minimum of six to eight weeks. Now it has become around six months. That's the only issue we have. 

For how long have I used the solution?

I have used Cisco Ethernet switches for more than 10 years.

What do I think about the stability of the solution?

I give Cisco Ethernet switches 10 out of 10 for stability.

What do I think about the scalability of the solution?

I give Cisco Ethernet switches 10 out of 10 for scalability.

How are customer service and support?

Cisco support is excellent.

How was the initial setup?

Setting up Cisco switches isn't too complex, but it isn't easy. It could be more straightforward. One engineer can complete the setup in two to four hours.

What about the implementation team?

We engaged the vendor who supplied us and helped deploy the switches.

What other advice do I have?

I rate Cisco Ethernet switches 10 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Project Manager / Systems Engineer at a consultancy with 11-50 employees
Real User
Multicast is a great feature, critical for access to video systems
Pros and Cons
  • "Multicast is a great feature of this product."
  • "Network setup is quite complicated, particularly if you're implementing in a non-technical environment."

What is our primary use case?

Our main use case of ethernet switches is for security networks for digital video, digital access control, and digital inter-communications. Most of our work is for public institutions, including hospitals and universities when they need upgrades to POE switches. We're consultants in the security industry and I'm the senior project manager/systems engineer.

What is most valuable?

One of the prime features of this product is Multicast which is critical for video systems, ensuring you don't take down the network during an event where everybody needs video access. It generally requires layer 3 switches so that we cut up VLANs and separate different aspects of the systems. 

What needs improvement?

Network setup and Multicast are critical components for us and when you're also programming for video streams it can become quite complicated. It's more of an issue when you're dealing with public institutions and there might be a lack of tech-savvy people. When it comes to the video streams, if you're sending real-time video in a security system, and you drop packets, the information is lost and you can't get it back. That's a critical aspect for us. One of the issues we have is that the guy doing the video system knows how that works, and the network people know how the network works, but they don't know how to communicate with each other. The industry is trying to adapt to sort out that problem.  

For how long have I used the solution?

I've been using this solution for over 30 years. 

What do I think about the stability of the solution?

This solution is stable. 

What do I think about the scalability of the solution?

This solution covers it all. I've done everything from simple 12-port switches for a small facility to a wide area network with core switches and multiple redundant communication lines and there haven't been any scalability issues. There's no one-size-fits-all in terms of maintenance required, it depends on the size of the organization. 

How are customer service and support?

On one of our recent large projects where we used core switches, I worked in-depth with technical support to help determine how to configure the switches, which hardware was required, and how to get the redundant communication paths. We don't use support much but when we do they're very helpful. 

How was the initial setup?

The initial setup is complex. We've found that a lot of people don't know how to configure Multicast properly on a network, particularly in government agencies. It's one of the key components, especially when you're in the security industry, and it's a big issue for us. There's a steep learning curve in terms of properly setting up the network to manage the Multicast traffic, and then programming, especially on the IP video systems. Because they're managing video streams both systems have to be set up properly, and there seems to be a lack of knowledge around that. 

What's my experience with pricing, setup cost, and licensing?

Our clients purchase the license so we're not involved in that aspect. Cisco doesn't like to give out information unless you're a dealer. For smaller projects, the cost is an issue and organizations will often look for less expensive options. Cisco is the major player in the network environment, but there are numerous alternative products that may be less feature-rich but fit the bill from a cost perspective. In addition to licensing, there is likely to be an annual fee to enable access to support. 

Which other solutions did I evaluate?

We previously looked at Extreme Networks, Fortinet, Aruba and NETGEAR. When we're dealing with harsh environments, we tend to look at companies like ComNet, EtherWAN, GarrettCom, who make hardened switches for harsh or difficult environments. A lot of the main players only make switches that go in data centers and IDF rooms.

What other advice do I have?

When configured properly, the solution works. I rate this solution nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Tata Medical Center logo Senior IT Infrastructure Supervisor at Tata Medical Center
Real User
Top 5
A stable solution that has useful features and provides excellent technical support
Pros and Cons
  • "The tool is stable."
  • "The solution is expensive."

What is our primary use case?

We are a hospital. We use the solution in our endpoints. We have more than 2000 endpoints.

What is most valuable?

The tool is stable.

What needs improvement?

The solution is expensive. It is not cheap.

For how long have I used the solution?

I have been using the solution for 12 to 13 years.

What do I think about the scalability of the solution?

We have around 3000 users. The tool is used daily.

How are customer service and support?

We get technical support from TAC.

How would you rate customer service and support?

Positive

What about the implementation team?

We have three in-house engineers who deploy the product. We need three people for maintenance.

What other advice do I have?

We are absolutely fine with Cisco products. The product is good, but it is expensive. It will be helpful if it is cheaper. Whenever we order anything, it takes a lot of time to reach us. Overall, I rate the tool a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network Tech Leader at a aerospace/defense firm with 201-500 employees
Real User
They're useful for routing and scalable
Pros and Cons
  • "The initial setup is really easy."
  • "There's are other products that are better for network programmability. Cisco isn't as programmable as some preferred vendors. For example, on iOS 6 products, you have to commit the change directly on the running configuration. If you have a generic product you can do this, so it can improve in programmability."

What is most valuable?

We are routing with the Cisco switches, so there are a lot of features, but no single one stands out. 

What needs improvement?

There's are other products that are better for network programmability. Cisco isn't as programmable as some others vendors. For example, on devices running iOS XE, you  dont have candidate configuration datastore when you use netconf like you would have on arista, juniper or others. Changes are directly applied on running configuration so there is no room for error once you commit changes to devices.

So it will be good for them to implement other config datastores because when it go to programming, review it's important so we need to be abe to have at least a candidate configuration datastore.

For how long have I used the solution?

I've been using Cisco Ethernet Switches for 15 years.

What do I think about the stability of the solution?

Cisco Ethernet Switches are stable.

What do I think about the scalability of the solution?

Cisco Ethernet Switches are scalable.

How are customer service and support?

Cisco support is good once you reach a technician, but the website is a mess. I don't like the website.

Which solution did I use previously and why did I switch?

I didn't use previous solution and then swith, but evaluate others vendors sometimes because their was in use in a company we bought, sometimes because their were shipped as a bundle with some hardware vendors solution for private cloud or storage solutions etc. Thought ome of them have some good features, Cisco got a better average rate when you take the whole thing.

How was the initial setup?

The initial setup is really easy.

What's my experience with pricing, setup cost, and licensing?

The price of Cisco switches could be lower. The cost is growing compared to other products, and it's more segmented. A Cisco switch is more expensive than before. For example, stackable models used to be provided with stacking ports and stacking cable. Now it's split you have to buy stacking kit separately. I don't know if they are the only ones like this or if this is standard now.

Which other solutions did I evaluate?

Yes other options have been evaluated but Cisco appeared to be the more easy to operate through the years regarding the stability of the product series, the CLI, support and documentation.

What other advice do I have?

I rate Cisco Ethernet Switches eight out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Download our free Cisco Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
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Buyer's Guide
Download our free Cisco Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.