We are a university with around 1,000 instructors and more than 15,000 students. We use Cisco for access points and endpoint cable networks. We used the 9000 series for years, and now we are working with the Catalyst 9300. Before that, we were using a 2960 switch and a 6500 for the Cisco side.
Network Manager at EMU
It's a solidly stable product from a leader in the field
Pros and Cons
- "We have a good technical support provider in Turkey that offers support, and we work closely with Cisco. Everything is sorted."
- "It could be cheaper, especially the DNA license. One DNA license is around $3,000 for a three-year contract."
What is our primary use case?
For how long have I used the solution?
I have been working with Cisco Ethernet switches more than 20 years.
What do I think about the stability of the solution?
I rate Cisco switches 10 out of 10 for stability.
What do I think about the scalability of the solution?
I rate Cisco switches 10 out of 10 for scalability. We design our networks to be scalable. Scaling is only a matter of procuring new devices.
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Cisco Ethernet Switches
June 2025

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How are customer service and support?
I rate Cisco support 10 out of 10. We have a good technical support provider in Turkey that offers support, and we work closely with Cisco. Everything is sorted.
How would you rate customer service and support?
Positive
How was the initial setup?
We have enough experience with Cisco, so it's easy for us to deploy and configure their switches.
What's my experience with pricing, setup cost, and licensing?
The price depends on the license type and the number of devices. Each device is licensed. It could be cheaper, especially the DNA license. One DNA license is around $3,000 for a three-year contract.
What other advice do I have?
I rate Cisco Ethernet switches nine out of 10. Cisco is the leader in networking hardware.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Senior Network Engineer (Level-3) at a tech services company with 10,001+ employees
A high-end solution that can handle a huge network with tons of traffic
Pros and Cons
- "The solution is a high-end router that can handle a huge network with tons of traffic."
- "The solution should offer a method for user-based load balancing."
What is our primary use case?
My former employer used the solution to build a campus network that included one distribution switch for each of its 200 buildings.
Every building had its own Catalyst 3750 Series switch that provided access layers connecting back to 7600 Series distribution switches and routers. We used the MPLS network to build OSPF and PGP and provide multiple services with their own VRFs such as data NPT television and building management systems.
The solution provided a high-end throughput that was easy to handle, implement, and route.
What is most valuable?
The solution can handle a huge network with tons of traffic.
What needs improvement?
The solution should offer a method for user-based load balancing. Load sharing exists but the only balancing available is for the server load and not the Internet.
Most engineers now prefer a GUI that is not part of this solution. In my experience, GUI is not required because the solution's commands are very familiar, easy to understand, and available via Google or the solution's portal.
For how long have I used the solution?
I have been using the solution for eleven years.
What do I think about the stability of the solution?
The solution is very stable because of its good performance and long life.
What do I think about the scalability of the solution?
The solution is scalable and depends on the desired model. You can create multiple contexts and extend your network by adding Nexus 5000 or 2000 for connections.
I am currently working on a big project with thousands of routers and 70% of them are Cisco switches. Scalability is not dependent on the number of users but is instead about providing access to the network.
How are customer service and support?
I contacted technical support many times in the past and received helpful, straightforward, and responsive assistance.
Recently, I worked with them on an encryption issue and didn't receive a solution for three weeks. This experience was disappointing but others have been resolved satisfactorily.
How was the initial setup?
The setup was straightforward.
It takes about four hours to build both chases and install the supervisor engine, line cards, and fiber connectivity before uploading and confirming configurations.
What's my experience with pricing, setup cost, and licensing?
The pricing for individual use is expensive but partners receive discounts of 70-80 percent for high-end use.
Which other solutions did I evaluate?
I used to face many physical hardware issues with FortiGate that I don't experience with the solution because it is straightforward to install, upgrade, and configure.
The solution's logistical perspective is easy to understand and troubleshoot when configuring protocols and manipulating routes.
What other advice do I have?
When choosing a router, it is important to match solutions to requirements. This is a high-end router so important things to consider are use, budget, and desired performance.
I am not familiar with all of the solution's features. Based on my use cases, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Cisco Ethernet Switches
June 2025

Learn what your peers think about Cisco Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
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Sales Engineer at Phoenyx Commtech Pvt. Ltd.
Improved organizational operations by being effective and reliable in our environment
Pros and Cons
- "The most valuable features of Cisco Ethernet switches include plug-and-play capabilities, ease of deployment, and high reliability."
- "I'd rate the solution ten out of ten."
- "There is a need for improvement on the ordering and delivery side for Cisco Ethernet switches."
- "There is a need for improvement on the ordering and delivery side for Cisco Ethernet switches."
What is our primary use case?
I primarily work with network solutions like Cisco Ethernet switches, especially when it comes to secure networking through VLANs.
How has it helped my organization?
The deployment of Cisco Ethernet switches has improved organizational operations by being effective and reliable in our environment.
What is most valuable?
The most valuable features of Cisco Ethernet switches include plug-and-play capabilities, ease of deployment, and high reliability.
What needs improvement?
There is a need for improvement on the ordering and delivery side for Cisco Ethernet switches.
For how long have I used the solution?
I have been working with Cisco switches for about ten to 15 years.
What do I think about the stability of the solution?
Cisco Ethernet switches are reliable, and I have not encountered any issues with their stability.
What do I think about the scalability of the solution?
Cisco products are compatible with various industries and support scalability efficiently.
How are customer service and support?
I am 100% satisfied with the technical support provided by Cisco.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have mostly used Cisco switches, however, if a customer has budget constraints, I might suggest using Sophos switches.
How was the initial setup?
The initial setup of Cisco Ethernet switches was straightforward and efficient, taking minimal time.
What about the implementation team?
Initially, implementing AI-driven technologies on Cisco switches required some effort, but the results are commendable.
What's my experience with pricing, setup cost, and licensing?
The solution is described as midrange in terms of pricing.
Which other solutions did I evaluate?
I have recommended Sophos switches to customers who have budget issues.
What other advice do I have?
Cisco Ethernet switches are compatible with many industries and reliable for various network implementations.
I'd rate the solution ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Last updated: Nov 26, 2024
Flag as inappropriateNetwork Engineer at Dukat d.d.
Reliable and simple, but its pricing could be reduced
Pros and Cons
- "Cisco Ethernet Switches are pretty reliable, and I have rarely seen one of them break."
- "Cisco's equipment is expensive, especially since it introduced the obligatory purchase of Cisco DNA."
What is most valuable?
Cisco Ethernet Switches are pretty reliable, and I have rarely seen one of them break. Cisco has a wide portfolio that fits every need.
What needs improvement?
Cisco's equipment is expensive, especially since it introduced the obligatory purchase of Cisco DNA.
For how long have I used the solution?
I have been using Cisco Ethernet Switches since 2008.
What do I think about the stability of the solution?
I rate the solution an eight out of ten for stability.
What do I think about the scalability of the solution?
Around 50,000 users are using Cisco Ethernet Switches in our organization.
I rate the solution’s scalability ten out of ten.
How are customer service and support?
The solution’s technical support is pretty good.
I rate the technical support of Cisco Ethernet Switches an eight to nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously used Alcatel and Aruba HPE.
How was the initial setup?
The solution’s initial setup is easy.
What about the implementation team?
We implemented the solution through an in-house team. Depending on the engineer's knowledge, a single switch can be deployed within twenty minutes.
What's my experience with pricing, setup cost, and licensing?
Cisco's equipment is expensive, especially since it introduced the obligatory purchase of Cisco DNA. Cisco DNA is really, really expensive, and eliminating the necessity for purchasing it would reduce the solution's price. Some new Cisco switches support Cisco DNA, and some don't. You would have to buy more expensive switches to fully use Cisco DNA, which most enterprises simply don't do.
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing ten out of ten.
What other advice do I have?
I have utilized Cisco Ethernet Switches in production, regular office plans, and all kinds of environments. In enterprise environments, I have covered everything from offices to manufacturing and labs. We faced no challenges while integrating Cisco Ethernet Switches into our existing network infrastructure.
Cisco should definitely give customers the ability to choose whether they want Cisco DNA or not. Currently, customers need to choose Cisco DNA for at least three years, which is appalling. Customers are buying something they will never use. I would recommend Cisco Ethernet Switches to other users because of its reliability and simplicity.
Overall, I rate the solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager (Customer Service) at Raya Integration
Reliable product with simplified network administration capabilities
Pros and Cons
- "The tool is easy to use, offering numerous options in terms of server connection."
- "The platform's management features need improvement."
What needs improvement?
The platform's management features need improvement.
For how long have I used the solution?
We have been using Cisco Ethernet Switches for ten years.
What do I think about the stability of the solution?
I rate the platform's stability a nine out of ten.
What do I think about the scalability of the solution?
The platform is highly scalable. I rate the scalability a ten out of ten.
How are customer service and support?
Our experience working with the technical support service team was great. The engineers took around an hour to resolve the issue.
How would you rate customer service and support?
Positive
How was the initial setup?
The product can be deployed on-premises and on the cloud as well. It takes a few minutes to complete the process.
What's my experience with pricing, setup cost, and licensing?
The product is expensive.
What other advice do I have?
Port security is one of the most crucial features of the platform. It allows for analyzing and confirming security measures at the port level.
The user interface and management of Cisco switches have significantly simplified network administration. The tool is easy to use, offering numerous options in terms of server connection.
While integrating Cisco Ethernet switches into existing network infrastructure, one challenge I encountered was ensuring connectivity with other servers.
It is reliable and stable, offering a wide range of features that can be easily implemented.
I rate it a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Manager - SBR Technical Services at Reliance Industries Ltd
It can be scaled as required and has good support
Pros and Cons
- "You get good support for Cisco Ethernet Switches versus other products in the market."
- "An area for improvement in Cisco Ethernet Switches is its command-line interface. It works differently than expected if you want to do some implementation. However, it works if it's a simple integration."
What is our primary use case?
If I have to make some connections, I use Cisco products and protocols, but if I have to multitask or have other requirements, that's where I use Cisco Ethernet Switches. I also use Cisco Ethernet Switches for my storage use case, particularly for FCIP.
What is most valuable?
I like that Cisco has a wide range of solutions, and you get good support for Cisco Ethernet Switches versus other products in the market.
What needs improvement?
An area for improvement in Cisco Ethernet Switches is its command-line interface, for example, for Juniper, because it's not working if you want to do some implementation. Still, for any system integrator or simple integration, it works.
Generally, an issue arises if you miss a semicolon or a space, for example, or if you add one word. It can be tricky because people usually forget minor details in a configuration. What could make Cisco Ethernet Switches better is a rollback feature. If you can quickly roll back the changes you made and revert to your old configuration, that would be helpful.
Another area for improvement is the response time of the technical support team. It could be faster.
For how long have I used the solution?
I've worked with most Cisco switches for over twenty years, including Cisco Ethernet Switches. I still deal with Cisco Ethernet Switches.
What do I think about the stability of the solution?
Cisco Ethernet Switches are fine most of the time in terms of stability. However, for any significant number of machines, in some cases, systems fail, and that's normal.
What do I think about the scalability of the solution?
I can scale Cisco Ethernet Switches when required. For example, when I'm running out of port, I need a new switch, but that only happens sometimes.
How are customer service and support?
I'm not directly involved in contacting the Cisco Ethernet Switches technical support team. My company is a large service provider, and when you go out of scale, there'll be some limitations in the product, and that's when technical support comes in. Support takes a bit of time, though.
How was the initial setup?
The initial setup for Cisco Ethernet Switches could have been more straightforward and user-friendly. If the setup were easier, then more people would love the product.
Deploying Cisco Ethernet Switches requires checking with the project coordinator on requirements, such as the network type, the bandwidth, etc., to determine the type of switch to use. I'll then figure out whether to input single-tier, dual-tier, or multi-tier on the Cisco Ethernet Switches.
What's my experience with pricing, setup cost, and licensing?
I cannot comment on pricing for Cisco Ethernet Switches because customers use the product continuously, which also depends on the requirement. If I need to multitask or use up 40 GB, I need to change the switches or use a new solution. It depends on the customer's requirements.
What other advice do I have?
I'm currently working with Cisco Ethernet Switches.
I'm not an end-user of Cisco Ethernet Switches, but I help the network team implement the product.
My company is huge because it's a telecom service provider, so it has a significant number of users of Cisco Ethernet Switches, but the number would not reach millions.
I recommend Cisco Ethernet Switches as long as your solution is correctly designed and your requirement is okay. You can implement the product or any other Cisco technology based on the two points I mentioned.
I'm rating Cisco Ethernet Switches as eight on a scale of one to ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
Lead Infrastructure Engineer at a educational organization with 1,001-5,000 employees
We seldom need to reboot them unless there's a bug or it was deployed in an improper environment
Pros and Cons
- "Cisco switches have several valuable features like VLAN mapping. We seldom use that, but we find the security configurations helpful, like high availability with trading port channels and MAC filtering."
- "Their firmware could be better secured against vulnerabilities or other exploits. Also, only selected catalyst switches are allowed to onboard to Cisco SD Access technology."
What is our primary use case?
We use Cisco Ethernet switches for building on-site LAN projects and topologies. It depends on the switches I use. Usually, it's supposed to be a PoE, especially if we're supporting VoIP and wireless technologies. We deploy everything on-premises because I work with government entities in Singapore.
How has it helped my organization?
Cisco Ethernet switches help build an office-based LAN. We seldom use Cisco Ethernet switches in data centers. We typically use Nexus switches for data centers. Compared to other vendors, Cisco switches are more like rugged switches. We seldom need to reboot those switches unless there's a bug or it was deployed on a different environment—like the racks aren't adequately ventilated.
What is most valuable?
Cisco switches have several valuable features like VLAN mapping. We seldom use that, but we find the security configurations helpful, like high availability with trading port channels and MAC filtering.
What needs improvement?
Their firmware could be better secured against vulnerabilities or other exploits. Also, only selected catalyst switches are allowed to onboard to Cisco SD Access technology.
For how long have I used the solution?
I have used Cisco switches for 10 years.
What do I think about the stability of the solution?
I rate the hardware stability 10 out of 10.
What do I think about the scalability of the solution?
I rate Cisco Ethernet switches seven out of 10 for scalability. Unless the switch is submodular, you can remove those modules and plug in better ones. Scalability is harder if it's fixed hardware, but it's easier to scale a virtualized network appliance.
How are customer service and support?
I rate Cisco support 10 out of 10. We usually purchase their highest level of support.
How would you rate customer service and support?
Positive
How was the initial setup?
Our setups are simple, but it depends on the complexity of the client's infrastructure and requirements. I'm more on the operations side, so everything is already deployed, but when we build a new network, I am involved in configuring the new switches. When we do an RMA for a faulty device, I configure it. It's usually a copy-paste of the configuration, but I can build the design from scratch.
The number of people required for deployment and maintenance depends on the size of the environment. A data center usually needs about five or six people to maintain it. You have two people on 12-hour shifts; the rest are senior staff.
What was our ROI?
I'm not usually involved on the financial side, but the ROI is excellent based on the performance of Cisco products overall.
What's my experience with pricing, setup cost, and licensing?
I rate Cisco Ethernet switches three out of 10 for affordability. They are expensive, but they're worth it. I believe in quality over quantity.
What other advice do I have?
I rate Cisco Ethernet switches nine out of 10. I highly recommend Cisco switches, but the bottom line is that it depends on your budget.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Engineer -'SF' at NRSC
A stable and easy-to-configure solution that can be used to interconnect servers and workstations
Pros and Cons
- "We use Cisco Ethernet Switches to configure VLANs in the VPN network."
- "The solution's reliability should be improved."
What is our primary use case?
We use Cisco Ethernet Switches to interconnect the 20 to 25 servers and workstations in our control room.
What is most valuable?
We use Cisco Ethernet Switches to configure VLANs in the VPN network. We need to put some subsystems in the VLAN so that other terminals will not access these equipment. We do all these configurations on the solution. The solution is easy to configure.
What needs improvement?
The solution's reliability should be improved. We see that some ports must be reset when in the hang mode. Only after a reset can we make use of those ports. There could be some internal or external reasons for the hang. We are looking for an improved reliability aspect.
For how long have I used the solution?
I have worked with Cisco Ethernet Switches for over 20 years as an end user.
What do I think about the stability of the solution?
There are no issues with the solution’s stability.
What do I think about the scalability of the solution?
Our department is quite big. About 50 engineers are accessing different nodes.
How are customer service and support?
The solution’s customer support service is quite good.
How was the initial setup?
The solution is easy to install. They're all plugin modules.
One engineer can complete the solution’s deployment within one to one and a half hours. We are a government department. Our engineers buy the equipment, follow the installation instructions, and do the installation.
What's my experience with pricing, setup cost, and licensing?
The solution’s pricing is reasonable. The solution has a lifetime license because we are not renewing the license every year. It is a one-time purchase.
What other advice do I have?
So far, the failure rate with the solution is very low, and we want to find a spare for the existing unit.
Users must be familiar with the operation and configuration of Cisco Ethernet Switches to use them. They have to familiarize themselves with the solution and know the different configurations and features it supports. Users need to understand the solution properly before using it.
Cisco Ethernet Switches is a good solution.
Overall, I rate Cisco Ethernet Switches ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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