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Camunda Platform Room for Improvement

arjones - PeerSpot reviewer
CTO at ank Platform

Camunda has licensing per process. There should be a different kind of licensing so that a company with thousands of microservices doesn't have to pay per process. It would be very useful for us. Their current licensing is very difficult for us to maintain. When you have a lot of processes running, it becomes very expensive very quickly.

It has a Postgres database at the backend, and it is very difficult to scale if you increase the number of processes running. We did hit some barriers. We were able to overcome them, but it was a problem. Camunda has another product called Camunda Cloud, which supposedly doesn't have the same scalability problems, but we are not using Camunda Cloud because the set of features is smaller than Camunda On-Premises. So, its scalability can be improved. Because it has a single database, it is more difficult to scale if you have a huge success.

We use our deployment pipeline to deploy the BPMN process. We have a continuous deployment system where when you finish your development, you are able to deploy the BPMN file as well. Sometimes, when the engineers are deploying several BPMN processes in parallel, we receive an error for Camunda, and we are unable to do the deployment. It is a very specific issue, but we have found that automatic BPMN process deployments sometimes fail in Camunda. When we try to deploy several at once, the system isn't strong or robust enough. So, there is room for improvement.

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Abdurrahman Gori - PeerSpot reviewer
Technical Manager at a comms service provider with 501-1,000 employees

The only drawback is the time that it takes to have a complete set of workflows implemented on the Camunda platform. This is from drawing the modeling and the workflow up to the production release.

The support definitely has to be improved.

Second, it needs to be more intuitive. As it is now, to develop an automated process in Camunda, you would need to involve a front end developer, backend developer, and sometimes, someone who has experience with modeling. Where in Appian and Pega, you would be able to simply reduce these overheads by creating the process, the flow, and converting it within certain boundaries into the automated process.

The visualization part can definitely be improved. You can see the process moving live, but if you have a complex design where you would like to show the process in a different shape, that takes a lot of customization and a lot of coding effort to put this in place. The visualization needs not a little or a medium amount of work, but rather, it requires a lot of improvement. At the end of the day, we have the process, we have the workflow, we have the event, we have everything. However, what the people see at the end of the day is what they believe. So sometimes we know that we do have a lot of data and a lot of information, but we fail to represent this information in a way that meets or addresses the business requirements. Better visualization capabilities would help in this regard.

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Mohammed Sulty - PeerSpot reviewer
Principal Consultant at Palmira

The form builder that will be utilized in the system and the data monitor both need improvement at this time. I want to exchange the data between the activity and UI basis. Currently, they are using a JSON file, which needs to be improved. We need something that can be used as a user interface and the user can make the data binding and exchange data between the activities.

This is what we did ourselves. We had the engine itself and we created a data monitor and formed it on top of it. This is what is missing in the system.

The initial setup can be complex for business users.

There occasionally be some bugs in the solution. 

The solution needs to offer more languages such as Chinese, Arabic, Hebrew, et cetera.

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Buyer's Guide
Camunda Platform
September 2022
Learn what your peers think about Camunda Platform. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
633,952 professionals have used our research since 2012.
Ivana Sabatova - PeerSpot reviewer
Senior Business Consultant, Managing Partner at sabi consulting

There are a few things that I'm missing. For instance, the user interface creator, which I know other systems have, like Aurea or Lombardi, which are IBM solutions. The interface creator, including the data model creator or some module which would allow the users who are not programmers or business consultants and who are not technically skilled in database and Java programming, to create data models and user interfaces. I used to use have this with Savvion and Aurea BPMs.

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SjefVan Leeuwen - PeerSpot reviewer
Senior Software Engineer at a non-profit with 201-500 employees

The user interface needs improvement. It should be more tailored to the end-user and offer a better user experience design over the user interface itself.

The solution could also use more and better frameworks in terms of embedding them in the engine. Right now the only embedded framework that's supported is Java. It's not a problem because you can also have remote workers that do part of the process through their remote RESTful API which they have clients for, but you cannot embed .NET. You cannot embed that for execution within the engine through delegates, so I would definitely say that would be a plus if they would expand that. Certainly in terms of performance.

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SeanMcClellan - PeerSpot reviewer
Managing Director at Cheltenham Consultants

The development team had a lot of issues at the start. Guaranteeing the execution times that it will work to is difficult. It's an embedded state machine, although it doesn't give you guarantees of when it will update the state. It can be quite difficult because you can get into timing issues, which is a real pain to sort out. We were able to resolve this by writing a wrapper around it. You have to be very certain that the transactional integrity is provided to the API user.

In the future, I would like to see better transactional integrity.

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Piotr Mazur - PeerSpot reviewer
Digital Transformation Solution Manager at Altkom Software & Consutling

In the future, I would definitely like to see the process administration (migration, audit, tracking) and process evaluation (optimize) features added to the community edition. Right now, thanks to the pluggable architecture, we have built features that partially substitute the enterprise edition features.

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Oscar Mejia - PeerSpot reviewer
IT-Services Manager & Solution Architect at Stratis

Documentation can be improved. Right now, the documentation isn't properly organized. We have a lot of documentation. We follow the instructions. We follow some blogs and videos on YouTube. But it doesn't feel like we have all the information we need to implement Camunda BPM.

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EC
PMO Office Digital Transformation, Ministry of the Interior at a manufacturing company with 1,001-5,000 employees

Camunda could be improved by making it easier to modify a process. You can program it to follow a process, but it is difficult to modify the process when the application is in use. It could also be improved by making it easier to use the visual platform without needing to be informed on that. Sometimes, we programmers haven't used it in the past, and it's a bit difficult to learn it. 

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Alberto Margarido - PeerSpot reviewer
CGL at Dynamus Clube

For the short time I have with the tool, today, I can't see something that is missing as a product and its benefits. Maybe minor things that I haven't had the opportunity to notice yet, like an easy installation using Docker or scripts where you can see the functionality quickly.

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MARCELOLIMA - PeerSpot reviewer
Gerente do Escritório de Processos at SEAD

The business model could be easier to understand.

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Uday Shankar Tummala - PeerSpot reviewer
Practice Lead at Sky Solutions, LLC

I don't see many issues with this product.

The migration strategy needs to be improved. Most of the financial institutions in North America are looking towards open source BPM to replace their existing existing BPM platform.Camunda has already started working on a plugin to mgirate any kind of BPM workflows to Camunda BPM seamlessly. They have just released a beta plugin to migrate Legacy BPM processes to Camunda BPM. If they make it as a full-featured version, that would be a lot of help with migration projects. 

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PedroPeres1 - PeerSpot reviewer
Head Of Architecture at Syone

I'd like to see a number of preset features and configurations included in the solution to make it more of a plug-and-play kind of product. That would help us in terms of our customers. 

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Dmitry Kositsyn - PeerSpot reviewer
CTO at Unitarius

We have faced problems with the performance.

Camunda has two options: the Camunda main platform and Camunda Cloud. Right now we are trying to solve problems with the Camunda Cloud and there are significant problems with performance. We communicated this with the Camunda team. We're a member of the Camunda community and we try to solve those problems with them.

Community support is lacking and you need to pay for enterprise support.

I'd like to have the ability to buy into the data model. There are no data models in Camunda and we need information about variables and process instances. In other BPMs or other big BPM platforms, for example, IBM, there is that feature.

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Zoran Cerkez - PeerSpot reviewer
Owner/CEO at IT SPHERE

I would like to see more examples of using .NET and Camunda. I'm from the .NET world and I would like to use it, rather than Java. For Java, Camunda is great. For .NET I have opinion that need more real life examples. For example I woudl like to see example of  .NET Blazor UI with Camunda.

Also, I would like to see more examples of how to work with a team of users.

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Rodrigo Carlstrom - PeerSpot reviewer
BPM Consultant at a tech services company with 1-10 employees

We haven't run into many problems, because Camunda provides everything we need to delegate solutions for all the technologies (for example, Java clusters) and programming languages that we use. However, I do think that Camunda can try to do better when it comes to solving the complexities of all the products in its software stack.

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Uday Shankar Tummala - PeerSpot reviewer
Practice Lead at Sky Solutions, LLC

They have a migration plugin that can be used to migrate from one BPM to another BPM. It is in the beta stage since last year. If they can make it available in the market, it would be great. We are going to have a couple of migration projects for migrating from IBM BPM to Camunda, and this plugin would be useful. I have already discussed this with them two weeks ago and asked them to look into this and add it as a feature. We are expecting this plugin to be available in the next version. This is the only requirement we have at present. They keep on coming up with different features, which is helping us a lot. Its latest release that came out last month was awesome.

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SM
Head Of Applications & Data Architecture at a maritime company with 501-1,000 employees

The cockpit features of the Camunda Platform can be improved to make it a bit more user-friendly, in terms of providing a bit more user experience for non-technical users. There could be some additional documentation added.

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Cristian Canescu - PeerSpot reviewer
Sr. Process Analyst at OTP Bank Romania S.A.

Process interfaces between diagrams could be improved. I'd like to see process interfaces and structure in order to make process architecture. Not only to lift diagrams, but to make new diagrams and new data. You can make new diagram and new data but if the client wants to open a current account, then it must be a process interface. It would also be helpful if they would publish processes in a format that can be easily viewable and understandable. The main area would be in publishing because we want to have all the processes published on our intranet. 

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VR
Engineering Manager at nagra

Community support is basically what I'm looking for. Other than that, it is okay for now.

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MARCELOLIMA - PeerSpot reviewer
Gerente do Escritório de Processos at SEAD

As I mencioned, we've just finished a proof of concept, so our experience with the tool is still very recent. In general, it mets ours expectations.

Something that could be improoved is the capabilitie of integranting different modeling tools, in order to facilitate both the import and export of models.

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MB
Founding partner at a government with self employed

In terms of features, it meets my needs, but I would like Camunda to have an office in Brazil and provide training in Portuguese. They should provide regional support and training courses in Portuguese.

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IM
Enterprise Architect/Team Manager at a tech services company with 201-500 employees

It would be helpful if the solution had additional out-of-the-box activities.

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VamsiKrishna2 - PeerSpot reviewer
Software Trainee at Eidiko

I would like to see better pricing.

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PawanSingh2 - PeerSpot reviewer
Principal Solution Architect at Marsh & McLennan Companies

An improvement would be to support Angular 2 instead of AngularJS, which is quite old. I would also like Camunda to provide support for migrating to the new version so that my processes migrate without any problems.

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BP
Principal at a tech services company with 1-10 employees

The upfront enterprise-level support could have been better. They need improvement.

The initial set up could be simplified, it's complex.

I would like to see better sales support, upfront implementation, and more a more wizard-like walkthrough with the next release.

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HM
Founder at a tech vendor with 1-10 employees

The user interface needs some polishing because it is too technical for end-users to use it.

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Rahul Aryan - PeerSpot reviewer
Business process manager at a comms service provider with 10,001+ employees

I don't like the UI of the Camunda Platform, I have found the Signavio solution to be much better for me to create the process designs and execute them. Additionally, I have found the tools in the Camunda Platform are not compatible with some of my other tools. They should improve this in the future.

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BL
E-Commerce Business Partner at a tech vendor with 501-1,000 employees

When trying to design rule tables the solutions graphical user interface could improve, it could be more user friendly.

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PB
Managing consultant at a computer software company with 10,001+ employees

The documentation could use improvement. 

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PD
Senior Technical Manager at Infosys

I have faced problems in bringing up the Cockpit in terms of GUI processes. I think that there is room for improvement in those areas.

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Buyer's Guide
Camunda Platform
September 2022
Learn what your peers think about Camunda Platform. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
633,952 professionals have used our research since 2012.