BrowserStack Reviews and Pricing

it_user318102

Consultant with 1,001-5,000 employees

Sep 25, 2015

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We're able to share screenshots instantly, but it's not widely used enough by companies that could benefit from it.

What is most valuable?

SPEED! Very fast, every browser, everything you need.

How has it helped my organization?

Sharing screenshots instantly and having quick, reliable VMs.

What needs improvement?

Maybe advertise more? I know there are companies out there that would benefit greatly from your products.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

reviewer2272365

Sr QA Manager at a tech services company with 51-200 employees

Sep 18, 2023

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Useful for cross-browser testing but has occasional connectivity issues

Pros and Cons

"The most valuable feature is that it provides parallel and cross-browser testing. It enables us to run tests on multiple browsers or devices simultaneously."

"BrowserStack should work on its Internet connectivity although issues only occur occasionally."

What is our primary use case?

Our clients provide us with the BrowserStack license to perform tests on certain devices. We perform mobile app testing on different devices since it is not possible for everyone to have all of the devices on hand.

What is most valuable?

The most valuable feature is that it provides parallel and cross-browser testing. It enables us to run tests on multiple browsers or devices simultaneously. Geolocation and globalization testing are valuable as well.

What needs improvement?

In terms of improvement, BrowserStack should work on its Internet connectivity although issues only occur occasionally.

For how long have I used the solution?

I have been using BrowserStack for five years.

What do I think about the stability of the solution?

I would rate the stability of BrowserStack a nine out of ten.

What do I think about the scalability of the solution?

I would rate the scalability an eight out of ten although there are occasional connectivity issues. Our clients are both small and enterprise-size businesses.

How are customer service and support?

The technical support is very good and they provide online support directly to the customer.

How would you rate customer service and support?

Positive

How was the initial setup?

BrowserStack is very easy to set up and use. I would rate the easiness of the setup a nine out of ten. The deployment only takes a few minutes and it is done by our client, not our company.

What's my experience with pricing, setup cost, and licensing?

In terms of pricing, BrowserStack is more expensive than other tools.

What other advice do I have?

My advice to people who are considering using BrowserStack is that it is a very good and useful tool. I would recommend it. Overall, I would rate it an eight of out ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: