Auvik Primary Use Case

Bobby Wittenberg - PeerSpot reviewer
Network Engineer at GNCU

I used to work at a managed service provider, and we needed a network topology mapping solution and discovered Auvik. So, we tried it out, and then we used Auvik until that MSP was bought out. I left the MSP world and became a network engineer at Greater Nevada Credit Union, where I'm now.

We pretty much use it for topology mapping. We use it for mapping out the network and then monitoring the availability of the network infrastructure devices. There is also alerting whenever there are problems. So, we basically use it for monitoring, alerting, and troubleshooting. We also use it for configuration management and automated backup.

It is a managed solution, so they handle all of the platform upgrades and all that stuff. We have got whichever version they have got.

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Systems Support Specialist at a government with 501-1,000 employees

We are using it for monitoring and troubleshooting. It is cloud-based, but the collectors always have to be on-premise. We must be using its latest version.

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Andy Streske - PeerSpot reviewer
Chief Executive Officer at Shield Technologies

I'm one of the biggest Auvik fans out there. I have used it personally, and I have brought it to every single company since 2015 as a product offering or for the internal use case. I currently own a firm, and I am yet to talk with Auvik. When the time comes, I will absolutely be doing its implementation for my company, and I will be offering Auvik to my customers.

I did its implementation for a company in the November of the last year. NetFlow was one of the biggest use cases, and it was for monitoring the type of traffic inside the network. We were also able to do a lot of Syslogging, and with one pane of glass, we were able to remote into the various routers and switches that we had.

It was deployed via Windows services and not as a virtual box inside VMware, which is probably better. We also had a cloud collection point, which was also a failover in our Chicago environment. I was deployed for five different sites along with the NetFlow application.

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Buyer's Guide
December 2022
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David Daniel - PeerSpot reviewer
Director of Information Technology at a healthcare company with 5,001-10,000 employees

We're in the healthcare industry and in our organization we have what we call a "backup machine" to be used in emergency scenarios. Should there be a brownout or internet service provider disruptions or any major catastrophe, we can move digital charting to paper charting for a certain duration of time. We have the Auvik probe installed on those backup machines, and it sends feedback back to the main Auvik dashboard where we monitor such things as ISP latency, devices on the network, and certain network elements like switches and access points.

We also have a probe sitting in one of the servers in the data center and it performs a similar function, helping us review our network infrastructure within the data center and to see where potential bottlenecks are, at what times of day, and to analyze trends.

We use it for basic troubleshooting as well because you can see everything on the network within a particular facility. At sites that don't have Cisco Meraki within the building, we use Auvik to isolate which ports' devices are connected to and for general troubleshooting. If, for example, an uplink port on one of the switches goes out, we can see, "Oh, that was port 26. Please switch it to port 25." We can duplicate configurations from one port to the next port and make sure that the facility is up and online.

It's been a very useful tool for us.

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Iain - PeerSpot reviewer
Director of Technology at a tech services company with 1-10 employees

We used it for network monitoring and network health. We had it deployed at all of our sites. We are an MSP, and we've got about 30 different managed clients. All of them had an Auvik collector at each site to monitor the network for changes or infrastructure health. We have an RMM solution for remote monitoring and management of our workstations and servers, but that tool doesn't monitor network infrastructure. 

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Remote Engineer at Golden Tech

We use it mostly for monitoring. Also, we're pretty big on getting device configs from it, but I don't know if we have used any of those configurations to roll anything back. For a lot of our network equipment, whenever you update the firmware, part of the feature of updating it is that it backs that up automatically for us. 

There are around 20 or more clients in Auvik that we monitor. Mostly, it's just for alerts if things go down, but with firewalls, we specifically have alerts that monitor memory because we have a problem with a couple of firewalls that go into the conserve mode if their memory hits a certain percentage. It's a huge part of our monitoring. Half or more of the alerts that come in, come in through Auvik.

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Network Engineer at a computer software company with 51-200 employees

We use it to monitor the network infrastructure and assets of our clients. We are a managed service provider and it fits neatly into our role. We also use it to keep configuration change records, which is something we didn't have before. It's nice to have that in one platform.

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Drew Gaskin - PeerSpot reviewer
System Engineer at a energy/utilities company with 51-200 employees

We initially got Auvik to monitor our network devices and equipment mainly for outages and that sort of issue. We have integrated its alert system and email-to-text solution from a local New Zealand telecommunications provider so that our IT staff can get text alerts to their phones. It's quite handy because you're not constantly monitoring your email. So for our different alerts, we get texts now as well as part of that. It might be on the weekend or something like that, and you're not sitting there monitoring your emails, so texts are a bit easier for our on-call IT person to get a text, and then they can check out what's going on.

One of Auvik's services we use is TrafficInsights. It's reasonably new and wasn't around when we first got it. We can feed all the logs into there to see what connections are going and where things are connecting to the environment. It's pretty useful from a security perspective. For example, you can search and see when a specific IP address might have come into your environment if you need it to do an audit or a review. We generally use it for audits or checking where certain things are connecting from around the world. It's a good security feature we can use when we're worried about a device talking to a particular IP address. We can see how long it may have been talking to that. We haven't actually used it for network bandwidth as such.

Auvik also acts as a config register, connecting and pulling the configurations of switches. It's good to have that stored there. If we need to restore or roll back to a particular config, those are saved somewhere else in addition to saving it manually before we make changes.

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Brian Rardin - PeerSpot reviewer
IT Specialist at SES, Inc.

Our use case is to monitor and maintain not only our corporate headquarters, but all of our remote sites and embedded sites across our company.

It's a SaaS application.

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Sr. Network Security Engineer at a tech services company with 51-200 employees

I do internal IT for a company and I use Auvik for most of my daily tasks as they relate to firewalls, switches, and routing.

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Head of IT at a manufacturing company with 1-10 employees

We are a small company of about 15 people. We do open-source kernel development for lab machines. We have about 100 of these machines and they are all connected using smart routers. However, it is hard to monitor the routers' states.

We do open-source driver development as a contractor for other companies that may have licensing issues. We write the open-source network drivers for Linux and other open-source operating systems. That is the reason we need good network monitoring software: so that we know where there are problems in our network drivers. If the network drivers produce very bad network traffic, we need to know the first time. We have a lot of test devices, laptops, running in our lab, and they are currently monitored by Auvik, and we are very satisfied.

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Rick Rush - PeerSpot reviewer
President/COO at Creative Consultants Group

We use it as our network management tool and configuration backup utility.

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Larry Chisholm - PeerSpot reviewer
Network Engineer at Solvonex

We're an MSP. We use this solution for all of our clients. For anyone that has a network more extensive than a switch or two, we install Auvik. We do this to make sure that we're getting the right connectivity and that everything is working as it should. I get alerts whenever something goes wrong, and I can jump in and say for example, "That's there. This is why." And I can tell what is happening. If I'm not on site, I can say, "Plug this port in because whoever was there, just plugged it back into the same switch." 

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Donni Ugalde - PeerSpot reviewer
Senior I.T. Systems Engineer at a tech services company with 201-500 employees

The primary use case is network monitoring.

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Russ Wall - PeerSpot reviewer
Automation Manager at Jmark Business Solutions, Inc.

We are an MSP. We've got about 500 clients. So, multitenancy is pretty important to us. We're only interested in monitoring and managing network devices, and we define that as switches, routers, access points, and ESX hosts. Even though some of the things that we traditionally consider to be a computer—such as a laptop, a workstation, or a server—appear in Auvik, we do not do any management of them there.

The RMM platform that we're currently using is wonderful when it comes to servers, laptops, desktops, and all that, but it is absolutely horrible for properly detecting or identifying a network device. In other words, SNMP to properly identify a device flat out did not work and does not work in our other solution. Auvik fills that gap and does a pretty good job when it comes to that. We have always used multiple applications, and it comes down to finding out what the strengths are of a particular application. Auvik does a great job when it comes to networking devices, but we couldn't do nearly as much as what we do for servers and workstations. So, we use it according to its strengths and our other tools according to theirs.

Auvik is a SaaS-only product. There is no on-prem version. There are some definite pros and cons to it. Having to rely on someone else to handle all of the security aspects of something that's SaaS, especially in today's world, can be a little bit nerve-racking. When it is on-prem, you've got full control of ingress and egress. You can lock down the firewall and do all of that good stuff, but at the same time, not having to mess with all of the infrastructure and the things that are required to make a product function is pretty valuable. So, we don't have to worry about storage space, server speed, etc.

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Elliot Zorn - PeerSpot reviewer
Network Infrastructure Engineer at DP Solutions

We're an MSP and we deploy Auvik for every single customer that DP Solutions has. We use it for network monitoring and infrastructure provisioning alerts. We also use it for troubleshooting, and for backups and configuration.

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Edward Tregunna - PeerSpot reviewer
Network Engineer at a computer software company with 51-200 employees

Our primary use case is to have a monitoring solution for our managed service clients. That was something we were offering, but we weren't really doing well on that front, in terms of having a proactive monitoring solution. That was the primary pain point we were trying to fix.

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Jason Reid - PeerSpot reviewer
Founder, Managing Director at AssureStor Limited

We're a cloud service provider, so we wanted a solution that would proactively be able to notify us of potential issues. We have four core cloud platforms that we provide. We wanted something that could look at both the network connectivity as well as the infrastructure and storage layers.

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Network/Systems Admin at a tech services company with 1-10 employees

We really needed something for reading logs, so we can go back in time, and also something to monitor our network and our infrastructure in real-time. I use it for everything as far as monitoring in real-time goes, to see what's going on in our network, along with Kace. 

It's deployed on-premises, but it's using the cloud to get to you. You can use it on-premises, but we prefer the cloud.

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Robert Bicking - PeerSpot reviewer
Director of Managed Services at RevelSec

We mostly use it for network monitoring. We also use it for configuration backup.

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JasonJohnson - PeerSpot reviewer
President at Johnson Business Technology Solutions, Inc.

We use it for monitoring network infrastructure and network servers.

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Jeff_Davis - PeerSpot reviewer
IT Director at a non-tech company with 51-200 employees

Our use cases would be mapping our network automatically, monitoring events to get stats and trends, spotting any impending issues before they get noticed by our users so we can address them, and doing device reconfiguration. 

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Cody Petersen - PeerSpot reviewer
Network Administrator at Kingman Unified School District

I use Auvik every day for everything. I can remote-terminal in, meaning I can be anywhere and jump in from my phone and make any changes I need to on switches.

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Sr. Data Scientist at a tech vendor with 10,001+ employees

We implement Auvik for our clients as a network monitoring solution. About 20 engineers use it, including me. We also have a business analyst, a systems admin, a capacity planner, two vice presidents, and a couple of data scientists.

Auvik is deployed across several departments. Organization-wide, we have 20,000-plus endpoints, but Auvik is monitoring a tiny subset of that, so about 2,000 more or less. 

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Jon Douglas - PeerSpot reviewer
Information Technology Specialist at a non-tech company with 51-200 employees

I use it on a daily basis to monitor the portion of my network that is backbone.

I have cloud access, but the collectors are on-prem.

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Deep Singh - PeerSpot reviewer
Head of Global Network at SIS Securitas

We are a multinational company in almost 55 countries. One of the reasons why we selected Auvik was we wanted to have insights into our networks. Ultimately, we can control them at a central level. Auvik was the best fit because it has:

  1. A cloud-based solution using a SaaS model. 
  2. Visibility into end users using tools. 
  3. Terminal auto-connect, where we can connect devices from Auvik. 
  4. Some sort of an audit. 
  5. Backup consultations in the tool, which it maintains. 

It has really eased our life in terms of network operations.

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Network Administrator at a tech services company with 11-50 employees

We're an MSP, so we function as the IT company for multiple clients, and we primarily use Auvik for monitoring and troubleshooting network issues. It's deployed across various locations, from small to medium-sized businesses, plus one school system.

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Ayoub Chabrouk - PeerSpot reviewer
Sr System Engineer at General Microsystems Inc.

We are using Auvik specifically for monitoring network devices. We are an IT company that's focused on network integration and monitoring for our customers. We use Auvik to monitor routers, switches, firewalls, load balancers, and other network devices.

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Jayson Steelman - PeerSpot reviewer
Sr. Support Engineer at a consultancy with 51-200 employees

I use the monitoring on a daily basis. I receive the alerts. We have two monitoring software solutions and Auvik complements the other one. We use Auvik to cover the gaps in the other one. We get alerts from both sides.

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David Laureys - PeerSpot reviewer
MSP Technical Lead at Integra Business Center, Inc.

We're an MSP, and we have deployed it to monitor the customer network and environment and make sure that the configurations are backed up and know when things were done.

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Ryan Watson - PeerSpot reviewer
Sr Systems Engineer at CompuTech City

We use it for insight into an entire network, all the devices on it, and for monitoring their health. We also have it hooked into our ticketing system for automated ticket generation from any of the devices that we need to manage.

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Kaylee J. - PeerSpot reviewer
System Administrator at a financial services firm with 51-200 employees

We used PRTG as our network monitoring stack and SolarWinds network configuration manager. SolarWinds has hacked a couple of years ago, so we have been left with PRTG but no configuration management. PRTG doesn't do network monitoring very well, but it's suitable for server monitoring. I had known about Auvik for quite some time and decided to give it a look. We tested it and got insights into our network we had never seen before. We have three disparate physical networks, which provide insight into how everything is interconnected.

We have 55 users spread out over all our locations. Our sales staff is remote, but we have a primary site with two physical networks and a disaster recovery site co-located with one physical network.

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Adam Kohne - PeerSpot reviewer
Centralized Services Engineer at Braden IT Services

The primary use case is for monitoring networks, traffic, etc. 

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Pawel Popowski - PeerSpot reviewer
IT Infrastructure Engineer at a individual & family service with 201-500 employees

Auvik helps us manage all our devices on the network.

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Information Technology System Administrator at a energy/utilities company with 11-50 employees

I have access to Auvik as the system administrator to use it to view my network and manage the various pieces of it. 

I needed a solution like Auvik because I wanted real-time network mapping. At the time, we were using Visio diagrams, which are obviously very hard to keep updated. And so to have something that is running the cloud in real-time on what our network looks like was something I really was interested in.

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Senior Network Engineer at a tech vendor with 11-50 employees

We are a managed service provider, but we look after a couple of thousand customers all over Australia. We look after their total IT solutions, and we use Auvik as a network monitoring platform and alerting engine. 

We use Auvik to manage our customers and collect configurations, diagnose issues, trace cables, and access devices remotely. We also use it internally for our own support purposes.

We're an outsourced IT company, so we provide IT to other companies that don't have their own departments or don't have the skills. We might go into a company with an IT department and do projects for them that they don't have the skills or resources to do.

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Systems Engineer at a mining and metals company with 5,001-10,000 employees

We needed a solution to monitor all of our systems. We were using another system, but it wasn't up to par. Auvik gives us everything we need plus some. Right now, we're using it to monitor all of our virtual machines and switches. We can do configurations on any of our switches directly through Auvik.

Right now, another engineer and I currently use the solution. We're going to allow other IT staff to view it, but nobody else will have access. There will be another five staff members who will see all of the data.

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Alec Milam - PeerSpot reviewer
Director of Technology at a comms service provider with 1-10 employees

We use it for our clients that have managed network services. We monitor their networks to see if there are any anomalies or unknown devices, and we use it for troubleshooting as needed.

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Senior Project Manager at a tech services company with 11-50 employees

We use it for monitoring clients' networks.

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Rob Brun - PeerSpot reviewer
CTO at Pierce Companies

We use Auvik to monitor two different domains and to review any trouble that might come up. It's opened our eyes to some problems that we've had on the network and now we're working to fix those.

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GiuseppeBarletta - PeerSpot reviewer
Senior Engineer at SMR Consulting

We use Auvik to manage our network, infrastructure, and servers across various locations. We don't use the automation portion of Auvik except for automated integration with our ticketing system. Auvik sends alerts, but we haven't set it up to resolve issues automatically.

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System admin at a tech services company with 11-50 employees

We are on MSP with multiple clients. We set up a site for each client, and that way we can review and verify all their network equipment: firewalls, switches, routers, even servers, and VMware ESXi. We also get alerts and notifications when everything is disconnected so that we can quickly find the reason and make sure clients are not affected.

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Global IT Security Administrator at a manufacturing company with 1,001-5,000 employees

We use it for visibility into remote sites. We use it to fix misconfigurations that come up, investigate network issues or network slowdowns, and alert us if devices go down.

In terms of deployment, it is pretty much all cloud-based. There is an agent that you put on a server for your site.

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Brian Murphy - PeerSpot reviewer
Director of IT at Kensington Vanguard National Land Services, LLC

We use it for monitoring our entire network. We head off a lot of problems with some early alerting on either storage or high utilization, thus we can get in front of problems before anybody notices. We have the solution tied into our help desk system so the alerts open up help desk tickets, then the guys look at it from there. We use it for troubleshooting devices that are not reachable. We also use it for backing up our firewalls and logging into all of our network equipment.

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MS Engineer at a computer software company with 51-200 employees

We use it to monitor network devices, and for alerts when things are down and when devices need to be fixed. It lets us know about outside-facing IP addresses, external and internal MAC addresses. We use it to monitor everything on all our clients' networks.

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Junior System Administrator at IT Firm

I use Auvik to monitor, check, and access all network licenses for different companies, including firewalls, servers, and other devices. The Auvik collector is deployed on the servers and in the management station. The agent collects all the information in the network and sends it to Auvik. Auvik's network map will display all of the devices. If a device is offline, it won't show, but the collector will automatically add it to the Auvik platform when it comes online.

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IT Manager at a computer software company with 51-200 employees

Our primary use cases are for monitoring the network and backup for the switches and firewalls.

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Systems Engineering Manager at Colorado Computer Support

We use it for network monitoring and for configuration backups.

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System Administrator at a healthcare company with 51-200 employees

It gives me an overall idea of our network. It shows me where things are at. It tells me about devices being down, e.g., printers. I also use it to see web usage, e.g., what sites people are going to. It has a lot of uses. I check to see the overall network topology, when things go down, or whenever I get alerts from Auvik.

I use the reporting part of it. Every day, I take a look at the reports every day.

We are using the latest version.

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Service Expert Network at a consultancy with 10,001+ employees

It is our primary monitoring tool for devices.

We have virtual machines running the Auvik application. The collectors are also installed on the virtual machines.

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Tier 2 Support Tech at ArcSource Consulting

We use it for our small and medium businesses, specifically for data collection. We also use it for network mapping.

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Senior Network Engineer at a tech services company with 11-50 employees

The primary use is for notifications and alerts, but also to get a feel for the network because I can see it all on a map, and it looks nice. We don't only use Auvik. 

To paint a picture of our environment, we deploy Auvik for some of our clients, and some of them own multiple facilities, so we have sites for them. Within our company, different individuals have different access levels, some with read-only. We also give some of our clients read-only access so they can see their network if they are curious.

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Dave Andrews - PeerSpot reviewer
Technical Consultant at a computer software company with 201-500 employees

It is used for network monitoring.

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Buyer's Guide
December 2022
Learn what your peers think about Auvik. Get advice and tips from experienced pros sharing their opinions. Updated: December 2022.
655,711 professionals have used our research since 2012.