Atlassian Confluence Reviews

We mostly use Atlassian Confluence to store information and share knowledge with a colleague.

It is a very popular tool.

Making integration with other tools easier would be beneficial. 

I have found, for example, that Confluence and Teams may be integrated. It's a Microsoft tool, and I was having trouble integrating it the last time.

I have been with the company for one month.

I have been working with Atlassian Confluence for one month.

In my opinion, Atlassian Confluence is very stable.

Atlassian Confluence appears to be quite scalable based on the applications that I have seen.

It is difficult to estimate since we are an international company with, I believe, 2,000 employees in Belgium. It is possible that we have 100 users.

I have not had any contact with technical support.

I am familiar with New Relic and Dynatrace.

I am quite junior at Dynatrace, but this is the tool we use at work.

We use Dynatrace, Azure DevOps, and SharePoint. I'm considering all of my options. At the present, we largely use the tools I stated.

I did automate SharePoint, but it was in a previous mission.  It was a previous job; it is not my present employment.

I don't use GitLab or BitBucket personally, but it's possible that in the future, we will have to implement those tools for the clients.

We are an Atlassian partner, BitBucket is an Atlassian product.

I'm also involved with DevOps. It depends on what the client requests, and we are highly likely to use such products.

We also work with JIRA. Some of our colleagues are JIRA administrators.

We used to store using text editors before, but nothing compared to Confluence.

The initial setup is very simple.

I am not aware of the pricing.

My organization has a partnership with Dynatrace, and I have created a small project to compare New Relic with Dynatrace. I downloaded a report, which was helpful in this regard.

I recommend it to all developers as well as students. because I used it as a student in a team. 

We are able to store all of the necessary information for all of the students,  developers, and architects.  All the individuals involved in our software projects.

Also, it is functional.

I believe we are a reseller and a partner, but I'm not sure since it's largely my colleagues. 

For the implementation of Atlassian, some of them are already certified, and with the certification, they are a partner. They work with a limited number of Atlassian-certified individuals.

I would rate Atlassian Confluence an eight out of ten.

We use this solution for all activities related to the software development lifecycle. We use it starting from product spec and product definition documents and release notes to any customer discussion documents, design or architecture documents.

The ease of use has been one of the most valuable features. It has a very simple wiki. The other salient feature is the search capability and association with Jira, which comes integrated with it that makes it convenient to use.

The user interface is a little bit stale. The file attachments and how they work could be improved. There is also room for improvement when it comes to CDNs. 

I have been using this solution for ten years. 

This is a very stable solution. I would rate it a ten out of ten. 

This is a very scalable solution. I would rate it a ten out of ten.

We have rarely needed any assistance from the support team. When we have needed support, they have been very helpful. 

Positive

The initial setup is very simple.

The Confluence pricing is good. The only challenge we have experienced is with Jira and the add ons we use that need to be paid for separately. 

I would rate this solution a nine out of ten. 

We use Confluence for project documentation alongside Jira which we use for all our task assignments.

We have been using Jira for six months and have not yet used it to its full potential as we do not have qualified scrum masters in our team. We are able to assign tickets, make a scrum board and a sprint system. 

We have thousands of users who work with this solution. 

When you are creating a table in Confluence, there is no tool to export it into Excel sheet for quick references. We can only export it as an a PDF file, but not into an editable file.

If you new user wants to have access to data and do some analysis on the data, they need to convert it to PDF and then extract the tables. We would like to have an export button that could move the data to an editable format. 

I have been using this solution for two years. 

This is a scalable solution. 

We have not yet contacted the customer support team for this solution.

The initial setup is very straightforward. 

The implementation was completed by a third party. 

I would recommend this solution to others. 

I would rate this solution a six out of ten. 

We used this solution to create and manage shared documentation, as well as managing the team details and giving visibility of attendance and absence to all team members.

This solution allowed us to easily input details beyond just text, such as creating basic data charts to monitor team performance. 

The document creation features of this solution are also very impressive.

We would like there to be more advanced data manipulation features available in this solution, such as creating more complex charts, and a column freezing option.

We always found this solution to be stable.

I would advise new users of this product, to begin by creating simple documentation, and then move on to using macros and the different features provided, once they know how the solution works.

I would rate this solution as 10 out of 10.

We use the solution for all kinds of documentation that are part of the testing, product, and development phases and for taking meeting notes. 

Atlassian Confluence has definitely improved our organization. Before Confluence, we only had documentation on JIRA. Now, the requirements are routinely documented. We use the solution for test planning and documentation-related testing. It is also extremely useful for technical documentation. You can create different spaces for the different teams. Atlassian Confluence has helped the company a lot.

We have found limiting permissions and history very valuable. History tracking is good, and so is commenting and tagging somebody when commenting. Other valuable features include linking Confluence and JIRA and having a Confluence cloud on Slack. The roadmap feature in Confluence is very good.

The comparing history versions feature could be improved. It's messy and not useful. I remember that it was much better initially. 

The roadmap feature should be made easier to work with and modify. It's not really scalable. Confluence is hard to work with as well. Specifically, you cannot set the dates or choose shorter periods of time, like one day or two days. It looks a bit messy. I kept getting questions about it, so I added a note advising people not to pay too much attention to the inaccurate dates.

We've been using this solution for more than two years.

The product has really great performance. There are no issues with that at all.

The team more than doubled in the last couple of years, and we didn't have any issues with scalability. It was very smooth.

I never had any problems, so I never had any experience with customer service and support, and I don't believe anybody did, or they would've shared it on the channel. 

We previously used JIRA, but it didn't work because the tickets became old, and it wasn't easy to tag where the documentation was. So that's why we switched to Confluence.

There were no other options on the table before we went for Confluence because I wasn't on the committee that selected it. But using JIRA as an adapting product probably made the team choose Confluence faster. And some of the team had used it before. I had used a very simple version around five years before. So I had some experience with it. Of course, in five years, the tool had changed a lot.

Our ROI is more like something that helps us save money and share knowledge when onboarding new people or introducing existing employees to new processes, products and services and planning, but it doesn't really generate revenue. You could say that our ROI from this product is a monetary and quality-of-life improvement.

I would rate Confluence eight on a scale of one to 10.

I'm not sure whether all our applications are available on the same cloud. But one of the clouds we use is AWS. And since the product is on the cloud, we don't usually have any issues. You don't need to maintain it or make backups because you can contact the cloud provider and ask for whatever backup you need if anything is lost.

I never encountered any problem with the solution that required help from support. So I never reported any issue to management, and I don't believe anybody else did, or it would've been shared on the channel. 

It took us some time to benefit from Confluence because we had to create a documentation process, which meant adopting a document mindset to get into the habit of documenting, which was a real challenge. At first, we allocated around two hours a day for documenting, which didn't work. But as the QA team grew, we started documenting their processes, which greatly benefited us. We don't benefit much from the dev documentation, but the product and the QA team do. Though it took us a while to get into that state.

I would say we use about 60 percent of the product's features 

We currently have more than 30 people using Confluence in our company.

My advice to anyone thinking about using or implementing Confluence is to start small and use it more and more as you get used to it. Start using it as part of your process. It's very important not to dedicate all your resources to it. Start bit by bit, and you'll benefit from it the most. That's how your employees get used to it. Start incorporating it into their processes, but don't enforce it, or it won't work properly. Like everything in life, you have to start small, and as you get used to it, you'll know exactly what you want from it and the best way to get it.

Pioneering team members should start using Confluence, showcasing how it benefits the company. They should encourage colleagues and peers to use it. First users should also add articles and documentation so others can use the tool more easily. Without this encouragement, team members will completely ignore the tool, and it will be put down as lost expenses that didn't benefit the company.

The most valuable features of Atlassian Confluence are version management and search and linkage to the JIRA tickets. They are integrated very well together. You can have links from many places and can easily jump from one to the other. If you want to find all the information about a topic, you only need to click and you receive the information.

From what I have used of the user interface it is good.

I have been using Atlassian Confluence for approximately a couple of months.

Atlassian Confluence could improve the stability, there are timeouts sometimes.

Atlassian Confluence is scalable.

We have a local vendor that I use for support if I need it.

We used the vendor to implement Atlassian Confluence.

Atlassian Confluence is a good solution, I am not sure of the price but if it is expensive it is worth it. You pay for quality.

I rate Atlassian Confluence a nine out of ten.

We document all the processes and flows we are planning to implement on projects. We capture all kinds of documentation. 

It's the best application to document all types of information. That's the best part. It's a good product, generally.

The solution is stable.

We can scale it. 

Technical support is helpful. 

On the cloud, we do not have a source editor if you want to go and validate the watch type of HTML or if you want to pull that HTML content for that cloud of pages. Atlassian needs to provide the source editor or a built-in plugin. 

I've been using the solution for more than six years. It's been a while. 

The solution is quite stable and reliable. There are no bugs or glitches and it doesn't crash or freeze. 

600 people are using the solution currently.

While the solution is scalable, we had an issue with each user. For example, users are not able to log into their applications on the cloud. Only on the cloud do we face this issue.

Technical support has been helpful. We are very satisfied with the level of support they provide.

In terms of the initial setup, we were not able to do it right. Separately, we needed to build our own add-on.

I'm a customer and end-user.

While now we use the Atlassian cloud deployment, it used to be deployed on-premises. 

It's a simple application for documentation. New users just need to know how to create the permissions or the pages, the restrictions, or the macros. If they know, that's fine. They can use the Confluence application and they will find it very easy.

I'd rate the solution ten out of ten. 

We are using Atlassian Confluence as a repository for files.

The most valuable feature of Atlassian Confluence is the ability to access your files from anywhere.

Atlassian Confluence should improve the interface, it needs to be more user-friendly. It is easy to use, but it could be more intuitive.

I have been using Atlassian Confluence for six months.

Atlassian Confluence is stable.

I have found Atlassian Confluence to be scalable.

We had approximately 25 people using this solution in my organization.

I have not used the support from Atlassian Confluence.

Atlassian Confluence was relatively simple to set up. The time it took was only a few minutes.

My advice to others before using this solution is to look at some tutorials or do a quick workshop to understand how the platform works. They can use a Google search and YouTube to find information.

I rate Atlassian Confluence a six out of ten.

We have a standalone, server-based version. Confluence is installed onsite. Nowadays, they don't provide any standalone versions anymore. They just provide the cloud versions for subscription.

Confluence is easy to use and integrate with other solutions, including social media platforms. 

Managing user permissions and credentials could be easier. 

I've been using Confluence for about five or six years.

Confluence has average stability. 

Confluence's scalability is okay, but you have some performance problems when you're working with too many people. 

We have many engineers, so we don't need to contact Atlassian support. 

Deploying Confluence is complex. It requires deploying many other libraries. We don't pay for maintenance anymore. We just maintain the solution ourselves. 

We buy the solutions through the internet and install them ourselves.

They provide both subscription models, but I don't manage the licensing for our company, so I don't know what it costs. 

I rate Atlassian Confluence seven out of 10. I think the on-premise solution we have isn't good for novices. If you don't have a lot of experience, you should try the cloud solution. 

My team uses this solution for documentation and collaboration.

The solution is very intuitive and provides excellent content management.

You can easily switch between tools through hyperlinks. It is also well integrated with Jira.

In the next release, I would like to have the ability to import pictures.

I have been using this solution for about six months.

The solution is scalable, we currently have about two hundred users who are senior employees within our IT department.

There is an annual license.