Atlassian Confluence Reviews

We used this solution to create and manage shared documentation, as well as managing the team details and giving visibility of attendance and absence to all team members.

This solution allowed us to easily input details beyond just text, such as creating basic data charts to monitor team performance. 

The document creation features of this solution are also very impressive.

We would like there to be more advanced data manipulation features available in this solution, such as creating more complex charts, and a column freezing option.

We always found this solution to be stable.

I would advise new users of this product, to begin by creating simple documentation, and then move on to using macros and the different features provided, once they know how the solution works.

I would rate this solution as 10 out of 10.

We were developing an eCommerce platform and wanted to capture all of the metrics that were coming across. We chose Confluent, which is a ready-to-use solution. The use case was to track all of the traffic that was coming from across the globe, and create metrics out of it.

We used the solution for monitoring and alerting. It was purely for internal processes so we could monitor the status of services and see if something was happening, like an order not getting through, or the customer dropping, or a problem within the system itself. The ability to capture those kind of metrics helped the business.

The solution does have tons of features, but sometimes we don't want every feature to be there, we just want a basic solution. They don't offer the option to customize the package, so you get everything with the one bundle price. Maybe we're only using 10% of it, but we have to pay for everything. There needs to be a flexible pricing model, where we can pick and choose services and customize our pricing model.

I used this solution for about a year as an integrator for a previous program.

Overall, we had a good experience with this solution. I'm pretty satisfied because we were able to quickly achieve what we wanted to do.

The scalability of the solution is pretty good. I would rate the scalability as a seven or eight out of nine. 

The solution has good support.

We used open source Kafka or other solutions where you can deploy the open source version in your infrastructure and you don't have to pay anything, but you have to manage the solution by yourself.

The initial setup was straightforward and quick. 

We used CodeFish for deployment. 

The pricing depends on traffic, like how much input and output is happening and how many messages you're handling. For example, you have a bundle package that has a limit. If you go beyond that, there's a different price attached to it, but if you are within that limit, it's a fixed price.

Overall, the solution helped us to see where we were going wrong and where we were doing good, and that helped us to make proper decisions.

Confluent is a very good product, but only if you are using it to the fullest. If you want to use all the features offered by Confluent, there's no competitor for that, but if you're only looking for basic capabilities, then I wouldn't suggest Confluent. MSK has less capability as compared to Confluent, but since we were not using all of the capabilities, MSK is cheaper for me because I just want the basic features.

Confluent is a classic product. There's no doubt that they're leading the market and their offerings are excellent. I would rate them as a nine out of ten.

We use this solution to manage the knowledge base within our organization. We're looking to use Confluence for collaboration and data, sharing information internally and externally. Confluence is connected to our JIRA, so we also use it for task management. And vice versa, JIRA can link to the Confluence page. We are customers of Confluence and I'm a data manager.

It's great for us that this is a free format. It's easy to share information with other people and the integration with JIRA is good. The product is getting better all the time with a new template and new functionalities. This is a robust, agile, and reliable tool for collaborating. 

The search function is not great. That's one area where we feel that Confluence is lacking. The second issue is that an additional license is required when you are sharing data externally. There are a couple of instances where we've had integration issues with other apps and that needs to be improved. I'd like to see more of a workflow process. For example, an approval process, where you get through one layer and then go to the next layer, like the process that SharePoint has. 

I've been using this solution for two years. 

The product is becoming more stable and reliable these days, I think. A couple of versions ago we had some issues when a lot of users were updating to the same page or sharing documents. It's much more reliable now and we haven't had any problems in the past six months. 

Our company is not that big so we haven't needed to scale. 

We deployed in-house. 

Licensing is not very expensive. The issue is that engagement with an external party or stakeholder requires the purchase of an additional license. It's the same issue if we have a consultant coming on board and is a pain point for us.

It's important to understand your needs in terms of the number of processes and number of people you need to support in your organizational structure. Implementing up front will likely help in terms of knowing in advance that the product will be supported. Otherwise, there might be a situation where the configuration will need to be changed after the initial setup. Confluence was initially somewhat complex for us. There were a lot of things we needed to consider and configure. Over time as we grow and evolve as a business we're getting more of an understanding of how the solution works and it's getting easier. There's a learning curve.

I rate this solution eight out of 10. 

Our different business units use it for different purposes. We have analysts, developers, DevOps team members, project managers and product managers using it. All these roles use it for artifacts for the jobs they need to do. 

The best feature is the automatic tagging of information in documents. The automatic algorithm highlights irrelevant information that conflict with the actual documents.

You can add different tables and text and format it for different purposes. The integration with JIRA and other tools is quite useful. The different plugins for different purposes are also great. 

The flexibility and simplicity of this solution could be improved. We would also like the ability to add plugins. 

I have used this solution for eight years.

This is a stable solution. We have not experienced any cases of instability.

You need extra time and money to make it useful for a large number of people.

The initial setup is rather straightforward. 

If you are looking for a simple solution to generate documents and artifacts in one place and a simple tool for rules of privacy of this information, I would recommend Confluence. 

If you have a large number of employees or complex processes, you need to have extra time and money to develop tools for Confluence. It doesn't have a pre-built solution for difficult cases for cross functional teams and connections of subjects.

I would rate this solution a seven out of ten. Confluence is a good collaborative tool for work with artifacts of documents, but it has room for improvement. That's why I would rate it a seven and not eight or nine.

The most valuable features of Atlassian Confluence are version management and search and linkage to the JIRA tickets. They are integrated very well together. You can have links from many places and can easily jump from one to the other. If you want to find all the information about a topic, you only need to click and you receive the information.

From what I have used of the user interface it is good.

I have been using Atlassian Confluence for approximately a couple of months.

Atlassian Confluence could improve the stability, there are timeouts sometimes.

Atlassian Confluence is scalable.

We have a local vendor that I use for support if I need it.

We used the vendor to implement Atlassian Confluence.

Atlassian Confluence is a good solution, I am not sure of the price but if it is expensive it is worth it. You pay for quality.

I rate Atlassian Confluence a nine out of ten.

We are using Atlassian Confluence as a repository for files.

The most valuable feature of Atlassian Confluence is the ability to access your files from anywhere.

Atlassian Confluence should improve the interface, it needs to be more user-friendly. It is easy to use, but it could be more intuitive.

I have been using Atlassian Confluence for six months.

Atlassian Confluence is stable.

I have found Atlassian Confluence to be scalable.

We had approximately 25 people using this solution in my organization.

I have not used the support from Atlassian Confluence.

Atlassian Confluence was relatively simple to set up. The time it took was only a few minutes.

My advice to others before using this solution is to look at some tutorials or do a quick workshop to understand how the platform works. They can use a Google search and YouTube to find information.

I rate Atlassian Confluence a six out of ten.

We use Confluence to share weekly project information. Everyone in the company uses it daily from project managers down. 

It's easy to search for information.

I'd like to see some improved reporting on usage. 

We have been using Confluence for more than five years.

Confluence is stable. 

Confluence is scalable. Our company has 1,000 employees, and we're growing. It has kept pace with our growth. 

I rate Confluence eight out of 10. I won't rate it nine because my company didn't develop it. If my company had developed it, it would be much better. 

We are using a lot of Confluence. While we are gathering the requirements from the business for the development, Confluence is used. We are creating project charters there. It covers all the functional requirements including knowledge sharing sessions. Basically, when somebody's leaving or somebody is being hired, everything related to that goes on Confluence. This also includes information, for example, about annual leave information, et cetera. If a person is hired and we need to prepare a KT plan for that. So we prepare a page in Confluence.

We like that it is a complete knowledge base where anyone can go and search for various types of information. Different departments are using it. If I want to search for any information, instead of pulling it from files, we have just added everything on Confluence, which makes it easily searchable.

It's easy to use and you can create all types of pages. 

There are lots of functionalities. You can see statues, who is signed in or not, et cetera. 

When we import the data in Confluence from Word or any other document, the formatting is not correct. When we export the data, more or less, it is fine. Let's say from Confluence to Word or Confluence to PDF, it's okay. Otherwise, we face formatting issues.  

The solution would offer more importing features. 

We have used the solution for 15 years or so.

The solution is very stable. There are no bugs or glitches and it doesn't crash or freeze. 

The scalability is great. If your workload grows, it can easily match it. 

We have 700 to 800 people using the solution right now in our organization. HR, production managers, and more are typically on the solution. Pretty much everyone uses it. 

I haven't had any interactions with technical support. I can't speak to how they are in terms of responsiveness.

My understanding is that the pricing is competitive. I'm not directly involved in the pricing and how it was done. That said, the fact that we have been using it for the last 15 years makes me assume it would be fine for our pocket and reasonably priced. I'd rate the pricing at a three out of five in terms of value for money.

Confluence basically is not a management software. It is just a knowledge base. You can search for whatever is there. You cannot manage a project using Confluence. For that, you would need Jira, not Confluence. 

I would recommend the product. Currently, most companies are using Word documents for creating all requirements. Probably they'll be putting those in, either on SharePoint or somewhere. However, these need to be preserved for the future. This solution helps with that.

Overall, I would rate the solution an eight out of ten.