Atlassian Confluence Reviews

• Provides wiki features such as file collaboration.
• Allows us to get feedback from user to approve or edit the documents we create and use daily.
• Allows employees to share relevant information within internal Confluence spaces.
• Allows developers to organize their specifications and record their design decisions.

We can share solutions for various problems between people who work in the company. The next logical step is to use Confluence to manage support documentation. Documentation is a focus of our company for development.

All of the departments need improvement.

I’ve been using this tool for two years.

We have not had any stability issues.

We have not had any scalability issues.

Technical support is good.

We were using Microsoft SharePoint. We switched because it didn't have wiki features.

The setup was easy.

We looked at SharePoint.

Be active in the development of the knowledge management features in your company.

I like the macros (formatting, PDF, images, etc.), tags, tables (with autonumber), @user for citing another user, comments, and the access control in content using groups and users.

Meetings are registered in Confluence, allowing easy access on what had been discussed and the to-do lists. Information, knowledge and users of many areas are integrated in one place.

I would like to see the ability for each user to config his own home page,

We’ve been using Confluence for 3 years.

We rarely encountered issues with stability. But when it happens, generally Atlassian is pro-active and send infos about any issues encountered and how it's beeing handle by support team.

No issues with scalability.

I have never used technical support.

I never used a different solution.

Initial setup was kind of straightforward. We learned how to use it as the issues/necessities appeared.

In-house.

It´s affordable.

No.

I advise to start small, then go for the whole company. We started in IT and then expanded to the company using IT as an example.

Makes integration with other softwares or plugins easier.

User interface (UI) could be improved.

Began using it in the last year.

No, we did not face issues with deployment.

No, we did not face issues with stability.

No, we did not encounter any issues with scalability.

Their customer service is good.

A nine out of 10.

We were looking for comprehensive solution, so we tried Confluence.

We implemented the solution in-house. It was implemented with limited expertise.

No. We did not evaluate other options.