Director of Networks at Sellcom Solutions
Real User
A scalable solution that provides a great user experience
Pros and Cons
  • "Aruba Wireless offers a good user experience."
  • "The network times for protocol synchronization can be improved."

What is our primary use case?

We provide services for clients, so it's always a different use case. For example, we work with a retailer and we focus on electronic tasks. Another is corporate offices in a bank, one of the biggest banks in Mexico. Another is massive events like the Olympics with different sponsors. There's a big difference in the type of use cases.

What is most valuable?

In the case of the contacts or the callers, Aruba Wireless offers a good user experience. For example, there are a lot of the contacts in the retail store, we are talking about 100,000 users connected at one time. After evaluation, Aruba Wireless was considered best for large numbers of users like this. 

What needs improvement?

The network times for protocol synchronization can be improved. Sometimes it's complicated, and we need to tweak it to coordinate or synchronize it to the clock at the network access point.

I have some issues with the introductory domain with the frequency that we use. For example, it's very common to have a box with a frequency channel with the introductory domains in Mexico. The access points have some issues in this release; I think it's version eight.

Sometimes the documentation is confusing. You have to figure out a lot of different placements on your own because of the outdated information.

For how long have I used the solution?

I have used Aruba Wireless for about five years. 

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What do I think about the stability of the solution?

Aruba Wireless seems to be very stable. I don't remember having any issues with stability. 

What do I think about the scalability of the solution?

Aruba Wireless is scalable. You can add more people. You can use the same configuration for 50 or 2,000, or 5,000 users.

How are customer service and support?

Aruba Wireless technical support is too slow, or it used to be. For example, to test a domain in Mexico, they would spend about three months.

How was the initial setup?

The initial setup is complicated because you have to modify many options, and you have to spend time handling those options, and sometimes you need attendants for these options.

Which other solutions did I evaluate?

We always evaluate options to see what's best. For example, sometimes, the ARM is more relative, and Aruba is more efficient than others. Cisco has the same functionality, but sometimes the main link will disconnect the users. You don't have that problem with Aruba Wireless. 

What other advice do I have?

For those interesting in using Aruba Wireless, I would recommend taking a simplified approach to the license. They should analyze options relevant to their systems as it can get more complex. At this moment, there are a lot of licensing options.

On a scale from one to ten, I would give Aruba Wireless a nine.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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it_user840201 - PeerSpot reviewer
Owner and Sr. Network Consultant at a tech services company with 1-10 employees
Consultant
​It has improved overall IT efficiency across the board
Pros and Cons
  • "​It has improved overall IT efficiency across the board."
  • "​Some additional reporting features about the clients would be nice when not combined with the AirWave management package.​"

What is our primary use case?

We provide Aruba Wireless in over 30 schools in Southeastern Wisconsin.

How has it helped my organization?

It has improved overall IT efficiency across the board. This has resulted in fewer wireless issues encountered and a more stable environment.

What is most valuable?

ClientMatch and AirWave: These have increased management purposes, reporting, etc.

What needs improvement?

Some additional reporting features about the clients would be nice when not combined with the AirWave management package.

For how long have I used the solution?

Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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it_user364143 - PeerSpot reviewer
WW IT Technical Manager at a pharma/biotech company with 1,001-5,000 employees
Vendor
The central management feature and the solution's performance are valuable to us. Deployment is easy as well.

What is most valuable?

Move valuable to us are the central management feature and the solution's performance. They're also easy to deploy in all our global locations.

How has it helped my organization?

We have about 40 offices around the world, and in every office we had a different wireless vendor. Our goal, then, was to have one standard solution for all our offices. Now, for example, when our sales team goes from Singapore to China to Belgium, they can just come into the local office and are automatically connected.

What needs improvement?

The AP's didn't automatically connect to our central office upon deployment.

What was my experience with deployment of the solution?

We've had some deployment issues, such as the AP's didn't connect to our central office automatically.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

It's very scalable. If one of our offices wants extra AP's, we can just ship them and they just need to plug them them. That's it.

How are customer service and technical support?

Sometime technical support goes directly through Aruba, and other times it goes through a third party.

Which solution did I use previously and why did I switch?

We were using several different vendors, including Cisco and some old HP's, and we wanted to standardized in all our offices. So, we switched to Aruba and now have central management.

How was the initial setup?

Initial setup was very straightforward. You just plug it in with a few settings.

Which other solutions did I evaluate?

We didn't look at other solutions as HP is the company standard.

What other advice do I have?

You may need additional tools like ClearPass, for example, from Aruba.

Disclosure: My company has a business relationship with this vendor other than being a customer: We're partners.
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it_user212721 - PeerSpot reviewer
President at a tech services company with 51-200 employees
Consultant
Cisco vs. Aruba Wireless Solutions

Cisco or Aruba Networks?

If you are considering wireless access solutions, this is a common question that you are probably asking. You probably have sales people knocking at your door. How do you make sense of all the stories that you are presented with. If you have done any research, you are aware that Cisco and Aruba are the two top names in the wireless access space. This brief posting should give you some insight.

Cisco

Cisco is the undisputed leader in the wireless access market, according to Gartner Research. This leadership number is comprised of four different product lines that are a result of four product acquisitions. Thus, when you are evaluating Cisco, the question is, which product line? When a company has this many product lines, it makes the upgrade path confusing, since there are incompatibilities. There is also the question of which products may eventually be dropped. These product lines are not consistent with user interfaces, policy enforcement, RF patterns, etc. For instance, Cisco ISE won’t work with Cisco Meraki. Cisco 3602 and 3702 high density access points will not work with Meraki. And Meraki will not work with the other Cisco access solutions. With all these development teams working on the same but different products, something needs to change at some point. But we can’t advise you on that.

Meraki has an excellent sales strategy of providing free access points to try. Their online provisioning and user interface are quite appealing. This often results in companies making decisions without properly weighing all the options…including their long term requirements. Careful, unemotional evaluation is vital for any major wireless infrastructure investment.

Aruba Networks

Aruba Networks is the number two wireless access provider on a revenue basis. They are focused on the wireless access business and with such focus, all their products are interoperable. This gives customers a great deal of flexibility with little risk of being trapped in a solution that has little future upgrade potential. Aruba is very strong when it comes to client roaming within a facility or its grounds using Aruba Client Match.

Aruba also operates in a multi-vendor wireless environment. Aruba ClearPass and AirWave are widely used by Cisco customers, since the Aruba functionality outperforms Cisco.

Aruba’s Instant Access Points provide one-touch provisioning of a wireless network. Once one AP is configured with a web interface, every other AP connected to the network is automatically provisioned. Aruba also has a cloud management solution to reduce the capital investment cost for a sophisticated wireless solutions.

So if you are considering Cisco vs Aruba, be sure to do your homework and dig deep. Keep emotion and show out of your decision process.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user375078 - PeerSpot reviewer
it_user375078Senior Network Engineer/Mobility Specialist at CCSI - Contemporary Computer Services, Inc.
Real User

Great assessment!

it_user148020 - PeerSpot reviewer
Executive Director Ops and Infra at a university with 1,001-5,000 employees
Vendor
We needed the ability to be flexible or add capacity when necessary.

To support the success of every student, we leverage Oracle business intelligence tools for predictive modeling to identify when counseling intervention is needed. We need the capacity to run demanding applications, the uptime to operate around the clock, and the agility to react quickly to changing demands. HP and Columbus State University has a long standing relationship that started in 1995. HP account team, VAR partners nurtured that collaboration with CSU in to a successful partnership to lay a solid infrastructure foundation to position the university to transform to a global university.

To meet these goals, we virtualized our data center running VMware software on HP Converged Infrastructure. HP was a natural choice. We had relied on HP servers, networking, and storage for more than a decade. We also use HP Z Workstations in our computer labs, HP notebooks for faculty and staff, and HP printers around campus. We keep abreast of other vendor technologies, but we’ve always had a good relationship with HP. HP integrates well with the VMware platform—and when we upgraded and consolidated our servers, HP was a fantastic guide. We used HP Technology Consulting Services to design a new high performance, energy efficient data center. We consolidated from approximately 200 physical servers down to an eight-blade HP BladeSystem infrastructure that requires less electricity and cooling, and that even reduced footprint enough to allow us to rent out freed floor space. HP consultants came in and worked with us on the design of our revamped data center, all the way from security to redundancy, including air conditioning systems, fiber coming in and out, and generator systems with backups.

At the heart of our data center is the HP BladeSystem c7000 Enclosure that provides all the power, cooling, and I/O infrastructure needed to support modular server, interconnect, and storage components. I’ve always been impressed by the modularity of HP equipment. You can tailor it to specific needs to be more flexible and to save money. You can add capacity when you need it. Our enclosure houses eight production blade servers. We use HP ProLiant BL685c Server Blades to house most of its test and production virtual machines. A blade is a self-contained server that contains only the core processing elements, making it hot-swappable. For additional storage, blades can connect to another storage blade or to a network attached SAN. We run our test and non-production systems on HP ProLiant DL385 Servers.

The HP StoreVirtual P4500 Storage System gives us a virtualized pool of storage resources to deliver enterprise SAN functionality. You have storage but also brains behind it. You have multiple interconnected servers. The data that gets written out to that storage is spread across all the different servers and disk drives. That gives us two main advantages. One is redundancy, so that if a drive or even an entire storage node goes down, we don’t lose data, and the end user never knows it happened. Two, if you’re writing to or reading from multiple disks, you can store and retrieve data much faster. You spread out the hardware load and the risk across multiple nodes of storage, all acting as one.

We used HP LeftHand SAN/ iQ software to provision and manage storage, and thanks to tight integration between HP and VMware, envision being able to monitor and manage the environment from a central VMware vSphere platform.

HP Networking switches deliver high quality networking services with the modular
ability to add capacity. The HP Networking Lifetime Warranty delivers next-business-day replacement, with phone and email support. One of the reasons HP has a leg up on the competition is its lifetime warranty and maintenance. With some vendors, you have to buy maintenance agreements every year, and that gets expensive. HP Network Management software enables network firmware updates, notifications, and alerts, with single-pane-of- glass control. Recently, we started talking to HP about HP Software-defined Networking (SDN), providing an end-to-end solution to automate the network from data center to campus. We’ll be able to virtualize network components for redundancy, performance and high availability—have multiple physically separate network components act as one unit, so that if switch A goes down switch B takes over for it.

Server provisioning in the virtualized environment takes 30 minutes, compared to 30 days to provision a new physical server. That enables us to quickly adapt our network and systems to accommodate increasing traffic, new services, and demanding applications. Faculty today increasingly run “upside down” classrooms, providing lecture content in multimedia formats to be viewed beforehand, with class time spent working collaboratively in small workgroups. They also expect the latest educational applications to be available quickly in computer labs. In the past, it took a substantial amount of time for our staff to reimage computer lab devices; now the task is quickly accomplished, and we are even able to give end users some self-service access to machines and their functionality. The next step will be to leverage VMware for a more cloudlike, IT-as-a-Service environment in which staff can provision their own resources without calling on our IT department. Our HP CI foundation absolutely will support this evolution.

Another thing the infrastructure now supports is the predictive analytics we employ to trigger counseling intervention for students in need. We use Oracle Business Intelligence Enterprise Edition(OBIEE); Oracle Data Integrator (ODI); and Oracle Endeca Information Discovery to analyze unstructured data, such as that generated by social media, to detect when a student might be encountering academic, social, or financial difficulties. We have a goal and responsibility to reach out, intercede, and support students as soon as they are having difficulties. Those things would not have been possible in the old environment; it couldn’t have handled the bandwidth or processing. But successful universities of the future will have to do all this.

Disclosure: PeerSpot has made contact with the reviewer to validate that the person is a real user. The information in the posting is based upon a vendor-supplied case study, but the reviewer has confirmed the content's accuracy.
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IT Director at Guangdong Technion Institute of Technology
Real User
A powerful solution with efficient support yet requires seasoned IT staff to master
Pros and Cons
  • "It's a very stable system."
  • "Not cost-effective."

What is our primary use case?

In this University, Wi-Fi is essential to the daily operations, from teaching, learning by staff and students to research by researchers. In recent two years, it contributes to our smart campus objectives, bridging IoT devices in multiple projects. 

How has it helped my organization?

With the powerful feature in ClearPass, AirWave, MM and other subsystems, this centrally managed Wi-Fi solution offers the University members and guests a unified user experience, enabling IT staff to administer all component, particularly in search of a technical issue. 

What is most valuable?

The ClearPass admin console provides an easy operating interface for checking every user's authentication steps, which is pretty useful to identify the root cause of an authentication issue. Also, the self-service portal allows end-users to manage their registered devices. 

What needs improvement?

Perhaps Aruba should publish some best practices for deploying its solution in different industries. 

For how long have I used the solution?

Aruba Wi-Fi solution has been a good partner in my University since 2017.

What do I think about the stability of the solution?

A very powerful Wi-Fi system.

How are customer service and technical support?

They provide very efficient support.

What's my experience with pricing, setup cost, and licensing?

Aruba solution is not cheap. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head of Operations & Support at a tech services company with 51-200 employees
Real User
Very stable, with good integration, but quite expensive
Pros and Cons
  • "The solution is quite stable and very robust."
  • "There needs to be better visibility on the day-to-day monitoring."

What is most valuable?

The solution has great integration capabilities.

It offers a lot of helpful common features.

The solution is quite stable and very robust.

What needs improvement?

The solution is quite expensive. If they could make the cost a bit lower, that would be helpful. It's pricey compared to, for example, D-Link or TP-Link. Other commonly used products offer more competitive pricing.

The solution should offer more simplified tools.

There needs to be better visibility on the day-to-day monitoring.

It would be ideal if they had cloud services whereby you could manage everything from the cloud. This may be on the most current version, however, on older versions, they don't offer this. Even if you deployed on-premises, you should be able to control everything from the cloud.

For how long have I used the solution?

We've been using the solution for quite some time. It's easily been about five or so years at this point.

What do I think about the stability of the solution?

The solution is quite stable. It's very robust, in fact. Many enterprises deploy it and they can rely on its stability.

What do I think about the scalability of the solution?

As a solution suitable for enterprises, it can scale quite well. A company should have no trouble expanding it if they need to.

How was the initial setup?

Everyone has their own method of deploying this product. Each company is different. It may be pretty straightforward or more complex depending on an organization's needs.

What's my experience with pricing, setup cost, and licensing?

Their pricing is on-par with Cisco. It's definitely not the cheapest on the market. It's on the higher end in terms of price. For example, you need to purchase extra tools in order to get better monitoring and performance visibility.

What other advice do I have?

We're an Aruba partner. We provide this solution to our customers.

We tend to work with and offer the latest version on the market. The version we have now in our offices is more than five years old at this point. It was the latest version when we installed it.

Would advise anyone considering using Aruba first do a proof of concept. Different environments will have different needs. It's really up to the team and the performance walls that you're looking to test. If your company is pretty simple and small, it may not be necessary to have Aruba. It would be like buying a Ferrari when all you really need is any old car. However, if your organization is looking for a solution that is solid, performance-wise, this may be perfect. It's best to test.  

Also, a company needs to clearly identify their requirements. Do they need the high performance? Are they constrained by costs? All of these questions need to be considered before signing onto a solution. A cost-benefit analysis needs to be done before choosing any product.

Overall, I'd rate the solution seven out of ten. If it offered more free tools and had better day-to-day monitoring, I might rank it higher.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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it_user472203 - PeerSpot reviewer
Solutions Architect with 501-1,000 employees
Vendor
I'm most interested in combining the HPE and Aruba product sets.
Pros and Cons
  • "Clearpass solution from Aruba."
  • "The enterprise controller. I'm planning on getting more information on that."

What is most valuable?

HPE acquired Aruba. I think that was a really interesting acquisition. To be able to combine those product sets, the traditional wire line and the wireless, and then the Clearpass solution from Aruba, is what I'm most interested in; the enterprise security and to have the whole picture.

How has it helped my organization?

We're a reseller, so for us, it's another option to present to our customers. We've traditionally had a lot of Cisco networking in our background, so to be able to provide that to our customers is important. We think there are a lot of things changing in the industry right now, in IT, so we want to make sure we're staying ahead of that and helping our customers find the best solutions for things. A lot of things are changing.

What needs improvement?

I'm very interested, and I've heard really good things about, the SDN solution; the enterprise controller. I'm planning on getting more information on that.

For how long have I used the solution?

I've been in networking for over 20 years, and I've dealt with some of the traditional HPE ProCurve stuff a while ago. Just recently, my company signed up to do more HPE networking, so I was planning to learn more. Our recent experience is limited with the products; that's in one training class.

What do I think about the stability of the solution?

It's stable.

What do I think about the scalability of the solution?

I know that we actually have a very large organization that's doing a full HPE rollout right now. We're going to assist with that. It definitely seems very scalable.

How are customer service and technical support?

So far, so good. I haven't really opened a lot of support cases. I don't do a lot of production support. The pre-sales folks I've talked to so far have been knowledgeable. I've attended a training class and the instructor was good.

Which solution did I use previously and why did I switch?

We're switching from Cisco. It was an executive decision, that's what I'll say. In those large organizations, that's how that works out sometimes. We're definitely going to help with that.

What other advice do I have?

The product seems pretty good so far.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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