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Sergey Nedyal - PeerSpot reviewer
System Engineer at PE PRONET
Real User
A stable solution with a clear and easy setup process
Pros and Cons
  • "The solution provides a clear path to instant wireless."
  • "The solution needs to add features and enhance security."

What is our primary use case?

Our company uses the solution to provide wireless service for our clients. 

There are less than 100 users of the solution across clients.

What is most valuable?

The solution provides a clear path to instant wireless. 

What needs improvement?

The solution needs to add features and enhance security. 

For how long have I used the solution?

I have been using the solution for ten years.

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April 2025
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What do I think about the stability of the solution?

The solution is very stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

The solution provides separate support lines for distributors and vendor specialists.

I rate technical support a ten out of ten. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Our company has been a partner of the solution for the last ten years. 

How was the initial setup?

The setup is easy and normally it goes smoothly. 

What about the implementation team?

We partnered with a certified specialist for implementation. 

Two in-house engineers handle all maintenance. 

Which other solutions did I evaluate?

We also work with Cisco products.

What other advice do I have?

I recommend using the solution and rate it a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
reviewer1775661 - PeerSpot reviewer
CEO at a tech services company with 51-200 employees
Real User
Helpful support, and good Instant On features, but the pricing needs to be better
Pros and Cons
  • "The most valuable features are the Instant On capabilities, including the controller."
  • "They should have more support for implementing Aruba Wireless in Smart Cities and outdoor applications."

What is our primary use case?

We are a solution provider and Aruba Wireless is one of the products that we implement for our clients. It provides wireless network access to local users.

One of our implementations is in a hospital, and we have also installed it in a few government offices.

What is most valuable?

The most valuable features are the Instant On capabilities, including the controller. You don't need to have a separate controller.

What needs improvement?

They should have more support for implementing Aruba Wireless in Smart Cities and outdoor applications.

The price of this product could be improved.

For how long have I used the solution?

I have been working with Aruba Wireless products for more than five years.

What do I think about the stability of the solution?

Aruba Wireless is a stable product.

What do I think about the scalability of the solution?

This solution scales easily.

How are customer service and support?

The technical support is helpful.

How was the initial setup?

The initial setup was not difficult. We had an issue during the implementation, but we fixed it when we contacted support.

What's my experience with pricing, setup cost, and licensing?

My main concern about this product is the price. The cost is causing me to look at other vendors and competing products.

Which other solutions did I evaluate?

I am currently looking into dealing with similar products from Huawei. In our market, we are competing with other implementors.

What other advice do I have?

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Aruba Wireless
April 2025
Learn what your peers think about Aruba Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
857,028 professionals have used our research since 2012.
Senior Solution Engineer at Solutions by STC
Real User
Top 10
Effective support for hybrid cloud deployments with competitive pricing
Pros and Cons
  • "The support for both on-premises and cloud deployments has proven to be very effective."
  • "We are not facing any difficulty in convincing customers to have Aruba Wireless, and there are no specific features that customers are particularly looking for in wireless."

What is our primary use case?

Clients use Aruba Wireless for their wireless network needs.

How has it helped my organization?

We have many customers using the solution, both on-premises and cloud.

What is most valuable?

The support for both on-premises and cloud deployments has proven to be very effective.

What needs improvement?

We are not facing any difficulty in convincing customers to have Aruba Wireless, and there are no specific features that customers are particularly looking for in wireless.

For how long have I used the solution?

I have been using the solution for over ten years.

What do I think about the stability of the solution?

The solution is very stable. Many customers do not face any complaints about the product or the network going down.

What do I think about the scalability of the solution?

I rate it ten out of ten on scalability.

How are customer service and support?

Technical support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward.

What was our ROI?

I do not know how to calculate our ROI.

What's my experience with pricing, setup cost, and licensing?

Pricing is competitive compared to other companies like Cisco.

What other advice do I have?

I would definitely recommend Aruba Wireless.

I'd rate the solution ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Technical cons at Tangerine Co.,Ltd.
Real User
Top 20
Scalable solution with efficient integration features
Pros and Cons
  • "The solution is stable."
  • "The solution's GUI for configuration could be better."

What is most valuable?

The solution's most valuable features are authentication and third-party vendor integration.

What needs improvement?

The solution's GUI for configuration could be better.

For how long have I used the solution?

We have been using the solution for two years.

What do I think about the stability of the solution?

The solution is stable. I rate its stability a nine out of ten.

What do I think about the scalability of the solution?

We have enterprise businesses as our customers for the solution. I rate its scalability an eight out of ten.

How are customer service and support?

The solution's technical support is excellent.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Compared with the solution, Cisco Wireless has a more user-friendly GUI for configuration.

How was the initial setup?

The solution's GUI for configuration is complicated. Thus, it is easier to implement if you have experience using it. There should be drag-and-drop features to make it more easier. I rate the process a four out of ten. It takes a month to complete.

What's my experience with pricing, setup cost, and licensing?

The solution's cost is affordable. I rate its pricing a five out of ten.

What other advice do I have?

The solution is stable, integrates with different platforms, and is reasonably priced. I rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implemnter
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Updated: April 2025
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