IT Central Station is now PeerSpot: Here's why
An Quang Vu Phan Phan - PeerSpot reviewer
Senior Networking Pre-sales Engineer at a tech services company with 51-200 employees
MSP
Top 5
Simple initial setup, beneficial product lifetime warranty, and integrates well
Pros and Cons
  • "The main features of Aruba Wireless in my country is its popularity, long hardware warranty when compared to other solutions, and it integrates well with our network access control solution."
  • "The dashboards that represent the network access control in Aruba Wireless could improve."

What is our primary use case?

We have many customers in the retail business using Aruba Wireless for their network.

What is most valuable?

The main features of the Aruba Wireless are universal and effective, covering most uses, a lifetime hardware warranty that sets it apart from the competition and it integrates seamlessly with the network access control solution - Aruba Clearpass

What needs improvement?

The GUI dashboards should more user-friendly.

For how long have I used the solution?

I have been using Aruba Wireless for approximately four years.

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What do I think about the stability of the solution?

I found the Aruba Wireless to be a stable solution. It is more stable than competitors especially in roaming.

What do I think about the scalability of the solution?

The solution is scalable and stable 

How are customer service and support?

We have opened a support ticket with technical assistance and I would rate the support from Aruba Wireless a four out of five when comparing it to Cisco or Juniper.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used Juniper and Cisco networking products previously.

How was the initial setup?

The initial setup was simple to do.

What other advice do I have?

My advice to others that want to implement Aruba Wireless is they have to study the solution and have a good understanding. Aruba has a good academy for studying.

I rate Aruba Wireless a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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LamViet Tan - PeerSpot reviewer
Administration Supervisor at TPC VINA Plastic and Chemical Corp., Ltd.
Real User
Priced well, stable, and good support

What is our primary use case?

We are using Aruba Wireless to connect our internal network.

What needs improvement?

The user interface could be improved in Aruba Wireless. This would make the setup easier.

For how long have I used the solution?

I have been using Aruba Wireless for approximately three years.

What do I think about the stability of the solution?

Aruba Wireless is a stable solution.

What do I think about the scalability of the solution?

We have approximately 200 people using this solution in my organization.

How are customer service and support?

I have used the support from Aruba Wireless.

I rate the support from Aruba Wireless a four out of five.

Which solution did I use previously and why did I switch?

I was previously using Cisco small business. We switched to Aruba Wireless because the capacity was better and was more stable. I wanted to switch to SQL Enterprise but the price was very high compared to Aruba Wireless.

How was the initial setup?

Aruba Wireless has been straightforward to set up.

I rate the initial setup of Aruba Wireless a four out of five.

What was our ROI?

I have received a return on investment while using Aruba Wireless.

What's my experience with pricing, setup cost, and licensing?

The price of Aruba Wireless has a more competitive price than other solutions.

I rate the price of Aruba Wireless a four of five.

What other advice do I have?

I rate Aruba Wireless an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Buyer's Guide
Aruba Wireless
August 2022
Learn what your peers think about Aruba Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: August 2022.
620,319 professionals have used our research since 2012.
Team Leader Network and Communications at a comms service provider with 1,001-5,000 employees
Real User
Top 20
A user-friendly solution to manage a wireless network
Pros and Cons
  • "I really like the user interface."
  • "Better integration between the controller and the ClearPass portal would be a nice change."

What is our primary use case?

We use Aruba Wireless strictly for corporate use. Within our company, there are slightly over 100 people using this solution.

What is most valuable?

I really like the user interface.

What needs improvement?

Better integration between the controller and the ClearPass portal would be a nice change. Currently, they're separated, but if they could be combined and managed in one portal it would be much better.

For how long have I used the solution?

I have been using Aruba Wireless for three years.

What do I think about the scalability of the solution?

We have been experiencing some scalability and stability issues on our Apple devices.

What's my experience with pricing, setup cost, and licensing?

There are a lot of competing solutions on the market. I think Aruba should lower their prices.

What other advice do I have?

Aruba Wireless is a very good solution. Should you choose this solution, be sure to start from the beginning and learn as much as you can. This way, you will have a better understanding of its uses — how to navigate and use it properly.

On a scale from one to ten, I would give this solution a rating of eight. I can't give it a higher rating because of the issues we have experience with our Macintosh devices.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
MichaelZhang - PeerSpot reviewer
IT Director at Guangdong Technion Institute of Technology
Real User
Top 5Leaderboard
A powerful solution with efficient support yet requires seasoned IT staff to master
Pros and Cons
  • "It's a very stable system."
  • "Not cost-effective."

What is our primary use case?

In this University, Wi-Fi is essential to the daily operations, from teaching, learning by staff and students to research by researchers. In recent two years, it contributes to our smart campus objectives, bridging IoT devices in multiple projects. 

How has it helped my organization?

With the powerful feature in ClearPass, AirWave, MM and other subsystems, this centrally managed Wi-Fi solution offers the University members and guests a unified user experience, enabling IT staff to administer all component, particularly in search of a technical issue. 

What is most valuable?

The ClearPass admin console provides an easy operating interface for checking every user's authentication steps, which is pretty useful to identify the root cause of an authentication issue. Also, the self-service portal allows end-users to manage their registered devices. 

What needs improvement?

Perhaps Aruba should publish some best practices for deploying its solution in different industries. 

For how long have I used the solution?

Aruba Wi-Fi solution has been a good partner in my University since 2017.

What do I think about the stability of the solution?

A very powerful Wi-Fi system.

How are customer service and technical support?

They provide very efficient support.

What's my experience with pricing, setup cost, and licensing?

Aruba solution is not cheap. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Gaurav Vyas - PeerSpot reviewer
Head Of Information Technology at Jekson Vision Pvt Ltd
Real User
Top 5Leaderboard
Good functionality, straightforward to set up, and the technical support is okay

What is our primary use case?

We are using this solution to provide office internet for our clients.

What is most valuable?

The functionality is very high and we can properly meet the clients' requirements.

What needs improvement?

When we connect to Wi-Fi devices it could be easier because sometimes, it takes a lot of time to complete.

It is not as easy as some other products to configure, including setting policies.

Otherwise, everything is fine.

For how long have I used the solution?

I have been working with Aruba Wireless for the past four years.

What do I think about the stability of the solution?

I have not found any bugs or glitches in this product.

What do I think about the scalability of the solution?

We have more than 100 users.

How are customer service and technical support?

Technical support is alright.

How was the initial setup?

The initial setup is okay. It is straightforward and we have no issues with it.

What's my experience with pricing, setup cost, and licensing?

The price of Aruba Wireless should be cheaper.

What other advice do I have?

For the most part, there is nothing that needs to be added and I can recommend this product.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ranveer Seetaloo - PeerSpot reviewer
Head - Managed Connectivity Services at Rogers Capital
Real User
A wireless networking solution with a useful analytics feature, but the price could be better

What is our primary use case?

We are part of a conglomerate on the island. We provide this solution to all our different divisions, including the shopping malls. We are the technology division of the group. So, we've been assisting the group in their implementation across sectors.

What is most valuable?

I like the analytics feature.

What needs improvement?

The price could be better. In the next release, I would like to have more analytics features.

For how long have I used the solution?

We have been using Aruba Wireless for the past five years.

What do I think about the stability of the solution?

Aruba Wireless is a stable solution.

What do I think about the scalability of the solution?

Scalability depends on the model.

What about the implementation team?

Our in-house team did the implementation.

What's my experience with pricing, setup cost, and licensing?

The price could be better. Competitors offer more features for a similar cost.

What other advice do I have?

On a scale from one to ten, I would give Aruba Wireless a six.

I rated Aruba Wireless six because the analytics part seems to depend on third-party software applications and because of their pricing.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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PeerSpot user
DImo Dimov - PeerSpot reviewer
R&D Engineer IC Design at inLab Ltd
Reseller
Top 5
Stable, scalable, and flexible featured with helpful customer service

What is our primary use case?

We use the product predominately for beacons and peer devices.

What is most valuable?

It has very flexible features.

What needs improvement?

I believe more security options are needed.

For how long have I used the solution?

I have been using the product for seven or eight years.

What do I think about the stability of the solution?

We have not had any problems with the stability of the product.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and technical support?

When we have had to use support, everything from the service was helpful.

Which solution did I use previously and why did I switch?

We have used Cisco products in the past.

How was the initial setup?

The setup is not a problem, it only took five minutes or so.

What about the implementation team?

We used five technicians for the deployment of the product.

What other advice do I have?

I rate Aruba Wireless a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Networking Enterprise Specialist at a educational organization with 5,001-10,000 employees
Real User
Simple to use but reliability could be improved

What is most valuable?

It's simple to use.

What needs improvement?

The reliability could be improved.

For how long have I used the solution?

I have been using this solution for five years.

What do I think about the stability of the solution?

The stability could be improved. 

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

One a scale of one to five, I would give their technical support a two. It could be better.

How was the initial setup?

Setup is straightforward.

What other advice do I have?

I would rate this solution 7 out of 10. 

My advice is that if you don't have experience, you should find a partner for support rather than rely on the company.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
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Updated: August 2022
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Buyer's Guide
Download our free Aruba Wireless Report and get advice and tips from experienced pros sharing their opinions.