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Zapier Room for Improvement

SR
Founder & CEO at a tech services company with 11-50 employees

The only thing that we find that could be better is system-to-user task automation. That's actually where we come in and what gives us work.

System-to-system is fine, but when it comes to system-to-user, where Zapier is helping to communicate to a user, that's a one-way communication. If that user has to perform some action on that notification, the action isn't handled by Zapier. So there's no way to orchestrate that and it's very cumbersome.

If they're able to move Zapier in that direction, with two-way communication between the users and Zapier, it will be very powerful.

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HG
Technical Content Writer at a computer software company with 51-200 employees

The pricing of the solution is quite expensive. 

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SR
Founder & CEO at a tech services company with 11-50 employees

Some recent changes to the solution have made it bulky and not as intuitive to use as it previously was. 

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Buyer's Guide
Cloud Data Integration
July 2022
Find out what your peers are saying about Zapier, MuleSoft, SnapLogic and others in Cloud Data Integration. Updated: July 2022.
619,967 professionals have used our research since 2012.
Sarthak Swain - PeerSpot reviewer
Salesforce Developer at a tech services company with 201-500 employees

The user interface for Zapier could be improved. It also takes some time to sync the data between different environments. 

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Buyer's Guide
Cloud Data Integration
July 2022
Find out what your peers are saying about Zapier, MuleSoft, SnapLogic and others in Cloud Data Integration. Updated: July 2022.
619,967 professionals have used our research since 2012.