Executive Director at a tech services company with 11-50 employees
Real User
An intuitive operating system that's stable and easy to use
Pros and Cons
  • "I like that it's a very easy solution to use. It's also very easy to integrate it for our customers. It's a very intuitive operating system, and if they take their time to go through it quickly, they can use it without any support."
  • "It would be better if they brought back the easy way to create multiple sessions on Windows 10. It's very complicated for our customers, and most of the time they need to call us to do it because they know that we are in an office environment and most of the time the competence is not for only one person. To optimize the resources, they need to have several sessions on the same desktop or the same workstation. This makes it easier to manage and maintain. My recommendation is to bring back the easy way and have several sessions on the same operating system. The price could be better as well."

What is our primary use case?

Whenever we sell equipment with a personal computer, our customers request Windows 10, and we install it.

What is most valuable?

I like that it's a very easy solution to use. It's also very easy to integrate it for our customers. It's a very intuitive operating system, and if they take their time to go through it quickly, they can use it without any support.

What needs improvement?

It would be better if they brought back the easy way to create multiple sessions on Windows 10. It's very complicated for our customers, and most of the time they need to call us to do it because they know that we are in an office environment and most of the time the competence is not for only one person. 

To optimize the resources, they need to have several sessions on the same desktop or the same workstation. This makes it easier to manage and maintain. My recommendation is to bring back the easy way and have several sessions on the same operating system. The price could be better as well.

For how long have I used the solution?

I have been using Windows 10 for five years or since it was available in the marketplace.

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Windows 10
March 2024
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What do I think about the stability of the solution?

I personally think that it's a very stable operating system. We used to have several issues with other operating systems, but we don't have any issues with Windows 10. This is because the updates are made automatically, and we also have several ways to back up our work. Most of the time, I forget that there is any trouble on a laptop or the desktop.

What do I think about the scalability of the solution?

I think it's scalable. If you get legal licenses, you can move up to the new version without any problem. This is what we used to do.

How are customer service and support?

I contacted technical support once , and it was a very good experience.

How was the initial setup?

The initial setup is simple for me because I'm an IT integrator. However, I know that it's complicated for my customers just to install it. Most of the time, they don't want to learn how to do it. They always tell us to do it for them and to give it in ready-to-use mode.

What about the implementation team?

I'm an integrator and I install and deploy this solution. 

What's my experience with pricing, setup cost, and licensing?

It's not cheap, and it's one of the inconveniences. Most of the time, we use group licensing, permitting us to install servers for three months. When we want to have personal licenses, it costs too much here in Senegal.

What other advice do I have?

I will recommend this solution because it's intuitive. Also, we have a Windows culture here, and people like to use it.

On a scale from one to ten, I would give Windows 10 an eight.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Junior Software Engineer at a computer software company with 201-500 employees
Real User
Is secure, stable, and scalable
Pros and Cons
  • "It is stable, scalable, and secure. It is also easy to install."
  • "It should be more secure and should have an antivirus."

What is most valuable?

It is stable, scalable, and secure. It is also easy to install.

What needs improvement?

It should be more secure and should have an antivirus.

For how long have I used the solution?

I've been using it for almost six months.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

Technical support is okay and has been very useful.

How was the initial setup?

The installation is easy.

What other advice do I have?

I would recommend Windows 10 and would rate it at nine on a scale from one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Windows 10
March 2024
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,578 professionals have used our research since 2012.
Computer Technician at a educational organization with 501-1,000 employees
Real User
Stable, easy to install, but lacking MDM functionality
Pros and Cons
  • "The initial setup is straightforward."
  • "It would be valuable for Windows to have an MDM feature to deploy applications remotely to it natively, such as the Jamf solution for Apple."

What is our primary use case?

I am a technician and I mainly use this solution for providing troubleshooting support for different problems and reimaging for customers.

What needs improvement?

It would be valuable for Windows to have an MDM feature to deploy applications remotely to it natively, such as the Jamf solution for Apple.

For how long have I used the solution?

I have been using this solution for approximately one year.

What do I think about the stability of the solution?

The solution is stable. However, the hardware it is running on is not always stable.

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

I rate Windows 10 a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Partner at a non-profit with 1-10 employees
Real User
A stable and reliable OS
Pros and Cons
  • "Windows 10 is definitely stable."
  • "It could benefit from more integration."

What is our primary use case?

I use it on my laptop. I just use it for home usage — for personal purposes. Our company plans to increase our usage of Windows 10.

What needs improvement?

There should be better support for SQL servers. We haven't started using SQL yet, but when we do, we'll need proper support. 

Also, it could benefit from more integration. 

For how long have I used the solution?

I have been using Windows 10 for one year. 

What do I think about the stability of the solution?

Windows 10 is definitely stable. 

What do I think about the scalability of the solution?

I haven't tried to scale it so I cannot comment on that. 

How are customer service and technical support?

I have never had to contact support for this solution. 

How was the initial setup?

I didn't install it myself; it came pre-installed on my laptop. 

What other advice do I have?

I would recommend Windows 10 to others. Overall, on a scale from one to ten, I would give Windows 10 a rating of eight. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Support Executive at a healthcare company with 51-200 employees
Real User
User friendly, easy to install, and stable
Pros and Cons
  • "The solution is easy to use."
  • "There is some room for improvement in the security of the solution."

How has it helped my organization?

We use the solution as an operating system for laptops and regular desktop PCs.

What is most valuable?

The solution is easy to use.

What needs improvement?

There is some room for improvement in the security of the solution.

For how long have I used the solution?

I have been using this solution since it was released but I have been using Microsoft Windows operating system for approximately 25 years.

What do I think about the stability of the solution?

The solution is stable but sometimes I have issues with drivers that are in the OEM release. This is because they are not updated yet.

What do I think about the scalability of the solution?

We have approximately 500 users using the solution in my organization.

How was the initial setup?

The installation is easy to install, it normally takes approximately 20 min.

What about the implementation team?

I did the implementation myself.

What's my experience with pricing, setup cost, and licensing?

There is a licensing for the solution and they could improve on it.

What other advice do I have?

I would recommend this solution to others.

I rate Windows 10 a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Service Delivery Manager / Architect at a tech services company with 201-500 employees
Real User
Easy to use with good productivity tools and good support
Pros and Cons
  • "The most valuable features are ease of use, usability, and user-friendliness."
  • "As a user, I should have a facility that I can secure an entire folder with a password."

What is our primary use case?

The primary use case of this solution is for the use of productivity tools such as Excel, Word, and PowerPoint. These are very popular and I don't see any alternatives.

There are some open-source, and even Mac has good products.

What is most valuable?

The most valuable features are ease of use, usability, and user-friendliness. These are great from the Office products perspective. 

From an organization's perspective, we use Office 365 cloud version for the office, which is excellent.

It's quite straightforward and has all of the features that I was looking for.

What needs improvement?

One of the areas that need some clarity, is when trying to secure a specific folder between the file system with a password. I am not sure if it is possible.

As a user, I should have a facility that I can secure an entire folder with a password. This is a feature that I would like to be added to the Windows System.

Also, It could be more secure.

For how long have I used the solution?

When I first purchased my laptop, it came with Windows 8.1 in 2013 or 2014, then when Windows 10 was released it was automatically updated.

What do I think about the stability of the solution?

It's a very stable product.

What do I think about the scalability of the solution?

I am not using it extensively.

In our organization, we have approximately 200 people. 

I am not sure of the exact number of internal users, but all of the laptops and desktops have Windows 10 installed.

The need is always there on a daily basis.

How are customer service and technical support?

I have had some very basic issues that I needed some additional help with. They were formulas in Excel and the support was very helpful.

Microsoft technical support is good and the documentation is very good. It's very helpful.

Which solution did I use previously and why did I switch?

I have used Ubuntu for some time and also OpenOffice. Office products are superior to OpenOffice and other products.

How was the initial setup?

I was not a part of the installation, but from what I understand it was straightforward.

When I purchased my laptop, it was already installed.

I completed the upgrade myself.

What's my experience with pricing, setup cost, and licensing?

Windows 10 is licensed. It was included with the purchase of my laptop.

What other advice do I have?

When I spend time on documentation, this is a very good application to use.

I would recommend using Windows 10 to anyone who is interested in implementing this solution.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Principal Consultant at a tech services company with 11-50 employees
Real User
Stable with an easy initial setup and solid capabilities
Pros and Cons
  • "So far, we have been satisfied with the capabilities of Windows 10."
  • "The cost of Windows 10 is a bit high. They should work to make it lower."

What is our primary use case?

The solution is useful for running our personal applications, or business applications.

What is most valuable?

So far, we have been satisfied with the capabilities of Windows 10.

It's a very stable product.

The initial setup is very simple and quite straightforward. 

What needs improvement?

The cost of Windows 10 is a bit high. They should work to make it lower. 

For how long have I used the solution?

I can't recall exactly how long I have used the solution, however, it has been a few years at this point. 

What do I think about the stability of the solution?

The stability of the product is great. There are no bugs. It's not glitchy. It doesn't crash or freeze. The performance is pretty reliable.

Which solution did I use previously and why did I switch?

We did not use a different solution before implementing Windows 10. 

How was the initial setup?

The initial setup is not difficult or complex. It's very easy, very straightforward. A company shouldn't have any issues with the implementation process. 

I cannot recall the exact amount of time the implementation actually took. 

What about the implementation team?

We did not need an integrator or consultant. The implementation was all delivered centrally by a project team.

What's my experience with pricing, setup cost, and licensing?

We would appreciate the product more if it was less expensive in general.

Which other solutions did I evaluate?

We did not evaluate other options before adopting this product.

What other advice do I have?

As we are on the cloud deployment version, we are always on the latest deployment of Windows 10. 

I'd rate the solution at an eight out of ten. We're happy with its capabilities in general. 

I would recommend the product to other organizations and other users as well. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Project Manager at a tech services company with 1-10 employees
Real User
Easy to use with a good UI and excellent scalability
Pros and Cons
  • "The UI is very familiar, which makes it very user-friendly and easy to navigate."
  • "The stability could be a bit stronger - if they were going to work on any specific aspect."

What is our primary use case?

We primarily use the solution for pretty much everything at the company. We use it for a lot of daily routine tasks.

What is most valuable?

Microsoft is a very trusted brand.

The UI is very familiar, which makes it very user-friendly and easy to navigate.

We've found the solution to be quite stable.

The product scales well.

What needs improvement?

I cannot recall the solution having any missing features. We've been happy with its abilities so far. Nothing strikes me as lacking in terms of how it operates.

The stability could be a bit stronger - if they were going to work on any specific aspect.

For how long have I used the solution?

I've been using the solution for many years. 

What do I think about the stability of the solution?

The stability of the product is very reliable. The performance has been good. We don't deal with bugs or glitches. It doesn't crash or freeze. That said, if they could continue to improve the product in any way, it would be great for them to continue to work on stability.

What do I think about the scalability of the solution?

The scalability of the solution is good. If a company needs to expand it, it can do so easily.

We have five people in our organization currently using the product.

How are customer service and technical support?

I've never directly dealt with technical support. I cannot speak to how helpful or responsive they are. 

Which solution did I use previously and why did I switch?

I do not recall using a different solution before working with Windows 10.

How was the initial setup?

I did not handle the implementation and therefore cannot speak to how easy or difficult it was. I'm unsure as to how long the actual deployment took as I didn't play a role in the process. 

What about the implementation team?

There was someone who handled the implementation for me, however, I can't speak to if they were a consultant or integrator. 

What's my experience with pricing, setup cost, and licensing?

I cannot speak to the exact licensing costs. It's not an aspect of the solution I directly deal with.

What other advice do I have?

I use the solution both for personal purposes as well as part of my employment duties.

I can't speak to which version of the solution we are using. I can't say if it is the latest or not.

On a scale from one to ten, I would rate it as a nine. We've been very pleased with its overall capabilities over the time that we have used it.

I'd recommend the solution to other users and companies. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.