I use Windows 10 primarily to run Microsoft Office.
Technology Architect at a healthcare company with 10,001+ employees
Plenty of features, simple installation, but more hardware compatibility needed
Pros and Cons
- "I have found most of the general features useful."
- "The solution could improve hardware compatibility by being able to support the latest versions."
What is our primary use case?
What is most valuable?
I have found most of the general features useful.
What needs improvement?
The solution could improve hardware compatibility by being able to support the latest versions.
For how long have I used the solution?
I have been using Windows 10 for approximately two years.
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What do I think about the stability of the solution?
The stability of this solution is good.
What do I think about the scalability of the solution?
Windows 10 is scalable.
We have approximately 3,500 people in my organization that use this solution.
We do not have plans to increase usage.
How are customer service and support?
The technical support from Microsoft is good.
How was the initial setup?
The installation is simple, it only takes a few hours.
What's my experience with pricing, setup cost, and licensing?
The pricing scheme could improve for Windows 10. There is an annual license required for the use of this solution.
What other advice do I have?
I rate Windows 10 s seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Head of Information technologies systems department at a manufacturing company with 51-200 employees
Easy to set up, quick to deploy, and has good performance
Pros and Cons
- "We use Windows due to the fact that the system is good for us and for our information system."
- "The interface could be more user-friendly."
What is our primary use case?
We primarily used the solution for our information systems.
What is most valuable?
The solution is okay. We use Windows due to the fact that the system is good for us and for our information system.
The performance is good and it is stable.
The initial setup is very straightforward. The deployment is fast.
What needs improvement?
The interface could be more user-friendly.
For how long have I used the solution?
While I've used other iterations of Windows for about 15 years, for Windows 10, I have used it for three years.
What do I think about the stability of the solution?
The solution offers us very good performance. The stability is very good. There aren't bugs or glitches. It doesn't crash or freeze. It's a reliable system.
What do I think about the scalability of the solution?
We have 1,000 users on the solution.
Which solution did I use previously and why did I switch?
We didn't use a different solution. We simply used an earlier version of Windows.
How was the initial setup?
The installation is pretty straightforward and it's easy to set up. Without deployment, it only takes maybe ten minutes. It's a quick process.
For deployment, you likely only need one engineer.
What about the implementation team?
The process is so straightforward, you can handle it yourself. You don't need an integrator or consultant to step in and assist.
What's my experience with pricing, setup cost, and licensing?
There are no licensing subscriptions needed for this product.
What other advice do I have?
I'd rate the solution at an eight out of ten.
I'd recommend the solution to other users and organizations.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Windows 10
April 2025

Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
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Regional Operations Manager at a computer software company with 10,001+ employees
Easy to install and use
Pros and Cons
- "The solution is easy to use."
- "I am not so happy with the performance"
What is our primary use case?
The solution is useful for running one's personal applications.
What is most valuable?
The solution is easy to use. We are very used to using Windows, starting from their 3.1 version. This is the only reason we stick with it.
What needs improvement?
I am not so happy with the performance. All else is good, but the performance could be better.
The user interface could be more interesting, more user-friendly.
What do I think about the stability of the solution?
The solution is stable.
How are customer service and support?
I have not contacted tech support.
Which solution did I use previously and why did I switch?
We only did upgrading. We used Windows 10 prior to Windows 7.
How was the initial setup?
The solution came pre-installed. I have done installations of the earlier versions of Windows. This is easy.
The installation process lasted roughly an hour.
What about the implementation team?
One can do the installation on one's own. My IT background allows me to handle it independently, but I believe this can be done by oneself even without such a background.
What's my experience with pricing, setup cost, and licensing?
The solution came pre-installed on my computer, so I did not incur a licensing fee.
What other advice do I have?
I would recommend the solution to others.
I rate Windows 10 as an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Engineer at a real estate/law firm with 201-500 employees
Stable and easy to use with good performance
Pros and Cons
- "The initial setup is very straightforward."
- "We'd always be happier if the enterprise version was a little bit lower in price."
What is our primary use case?
We use it for everything. We just don't use any other version at the moment. For the last four, five years, we are just using this one version, Windows 10.
What is most valuable?
The performance of the solution is good. We have found the product to be stable.
The interface is also good and it is very easy to use.
The initial setup is very straightforward.
What needs improvement?
So far, the solution has been very good. I cannot recall coming across any missing features. There's nothing I would add at this time.
We'd always be happier if the enterprise version was a little bit lower in price.
For how long have I used the solution?
I've used the solution for four or five years now.
What do I think about the stability of the solution?
The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable and we have found the performance to be very good overall.
What do I think about the scalability of the solution?
We have close to 200 people using the solution at this time.
Which solution did I use previously and why did I switch?
For the last few years, we haven't used anything but Windows. We upgraded from Windows 7, which is what we used previously.
How was the initial setup?
The initial setup is pretty straightforward. It's not overly difficult or complex. A user shouldn't struggle to set it up.
In terms of deployment, you do need more people and more time if you have to do it in multiple geographical locations. In our case, we use around 10, and they cover our locations very well.
In terms of maintenance, just to look after the OS and all those things, we have a team of five.
What's my experience with pricing, setup cost, and licensing?
While we would always prefer a lower cost for licensing the product, for the kind of quality the software system is providing, I cannot complain. You get pretty good value.
What other advice do I have?
I'd rate the solution at a nine out of ten. We've been pretty happy with its capabilities.
I would recommend the solution to other users and organizations.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Global Head - Datacenters, Cloud and IT Core Services at a logistics company with 10,001+ employees
Stable, easy to install, and has good support
Pros and Cons
- "The technical support is fantastic."
- "They need better upgrading. It is not updating for me at all."
What is our primary use case?
I use this solution mostly for running my personal applications.
What needs improvement?
Since I purchased this solution, the upgrades have stopped. They need to do something better when it comes to the upgrades.
They need better upgrading. It is not updating for me at all.
For how long have I used the solution?
I have been using Windows 10 since it has been launched.
What do I think about the stability of the solution?
The stability is good. I have no issues with the stability of this solution.
What do I think about the scalability of the solution?
We have ten users in our company.
How are customer service and technical support?
The technical support is fantastic.
How was the initial setup?
It was easy to install, it only took a couple of minutes.
A normal person could maintain this solution.
What about the implementation team?
I completed the installation myself. I did not need the help of an integrator or a consultant.
What's my experience with pricing, setup cost, and licensing?
Licensing fees are paid yearly.
What other advice do I have?
I would definitely recommend this solution.
I would rate Windows 10 a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Manager at a renewables & environment company with 1,001-5,000 employees
Beneficial graphical interface, easy to use, and user friendly
Pros and Cons
- "The solution is easy to use, user-friendly, and has a good graphical interface."
- "The solution could improve by limiting the number of updates they have because while the update is happening there is a reduction in system performance. When attempting to work it is non-productive."
What is our primary use case?
I am using Windows 10 for running applications, such as ERP and cloud solutions.
What is most valuable?
The solution is easy to use, user-friendly, and has a good graphical interface.
What needs improvement?
The solution could improve by limiting the number of updates they have because while the update is happening there is a reduction in system performance. When attempting to work it is non-productive.
For how long have I used the solution?
I have been using Windows 10 since it was first launched.
How are customer service and technical support?
We had some issues with Windows 10 on a Microsoft Surface Pro. Windows 10 was not able to find the wireless hardware. We were in contact with the support regarding this issue and they have sent out a new product.
What's my experience with pricing, setup cost, and licensing?
There is a license required for the use of this solution and the cost is in the range of 10,000 to 12,000 rupees.
What other advice do I have?
I would recommend this solution to others.
I rate Windows 10 an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
HR Operations Manager at a tech services company with 10,001+ employees
Easy to set up and customize with helpful technical support
Pros and Cons
- "We've found the scalability to be good."
- "Nowadays, everything needs to be online, which I do not prefer. I prefer a few files, few applications to be available offline without connecting to the cloud."
What is our primary use case?
We're primarily using the solution as an operating system.
What is most valuable?
I do prefer the dark mode. They did not have a dark mode on Windows 8 or XP.
The product offers very good customizations.
The initial setup is straightforward.
The stability is very good.
We've found the scalability to be good.
Technical support is helpful.
What needs improvement?
Nowadays, everything needs to be online, which I do not prefer. I prefer a few files, few applications to be available offline without connecting to the cloud.
I don't like that Skype has been discontinued and so is Internet Explorer. Those kinds of things, things you are really comfortable with and do not have much of a footprint on your computer, those are getting eliminated.
I'd like them to work on building tools that take up less space, as I tend to work offline.
For how long have I used the solution?
I've been using the solution for a long time. I've used it since it was originally rolled out.
What do I think about the stability of the solution?
The stability is good and I find it to be a reliable OS. That said, at certain times it takes a lot of time to get those patches updated. That's every now and then, however, apart from that, it's fine.
What do I think about the scalability of the solution?
In terms of scaling, for us, it was pretty much a comprehensive rollout, so I don't see any problems there. The product can scale.
How are customer service and technical support?
We've reached out to technical support in the past. We find Microsoft to be helpful and responsive. We are satisfied with their level of service.
Which solution did I use previously and why did I switch?
This is the only operating system I am using at the moment.
How was the initial setup?
The initial setup is not difficult or complex. It's straightforward and simple.
What's my experience with pricing, setup cost, and licensing?
I don't handle payment resolutions and therefore cannot speak to the licensing for this product. I'm not sure how much we pay or if we license it in monthly or yearly increments.
What other advice do I have?
I'm just a customer and an end-user. I don't have a business relationship with Microsoft.
I'm using the latest version of the solution at this time.
Compared to previous Windows iterations, this is a great OS.
I'd rate the solution at an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Manager at a comms service provider with 501-1,000 employees
Easy to use, scalable, and stable but the performance could be improved
Pros and Cons
- "It's user-friendly."
- "The updates could be rolled out every quarter."
What is our primary use case?
Windows 10 is our operating system. Everything we do is done on Windows 10.
What is most valuable?
It's user-friendly. It's easy to use.
The user interface is fine, there are no major changes required.
What needs improvement?
The performance needs improvement. Updates could be improved also.
The updates could be rolled out every quarter. We have experienced crashes with some of the updates.
I would also like to see more performance-oriented updates for better effectiveness. That would be very helpful.
For how long have I used the solution?
I have been using Windows 10 for more than five years.
Windows 10 is the latest version.
What do I think about the stability of the solution?
We have no issues with the stability of this solution.
What do I think about the scalability of the solution?
Windows 10 is a scalable product.
I use this solution personally and for the company. We thousands of users in our company who use it, maybe more.
How are customer service and technical support?
Technical support is good. We have no issues with the technical support of Microsoft.
How was the initial setup?
We have an IT department of 50 or more, and a team of 10 to 15 system administrators, and managers to maintain this solution.
What's my experience with pricing, setup cost, and licensing?
I believe there is an agreement with Microsoft to pay the licensing fee yearly.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
I would rate Windows 10 a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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