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it_user1215906 - PeerSpot reviewer
Sr. System and Storage Administrator at a government with 51-200 employees
Real User
Easy to use with a straightforward installation and good stability
Pros and Cons
  • "The solution is useful for end-user computing."
  • "The interface itself could be more user-friendly."

What is our primary use case?

We primarily use the solution for the client operating system. It is for end-users. We are administrators and it is a desktop client operating system.

What is most valuable?

The solution is useful for end-user computing.

The solution is very stable so far.

We've found it to be flexible.

The product is easy to use.

The new features it offers are very useful.

There have been a lot of improvements and enhancements to the product.

The installation is extremely straightforward. 

What needs improvement?

The security aspect of the solution could be improved. they should work to make sure that their security is built out and more robust in future releases. 

The interface itself could be more user-friendly.

For how long have I used the solution?

We started using it about the time it was released. We've been using it for about two years or so now. 

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Windows 10
June 2025
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What do I think about the stability of the solution?

The solution has been very, very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable in terms of performance.

What do I think about the scalability of the solution?

We have about 500 people using the solution currently.

We do plan to continue to use the solution in the future. 

How are customer service and support?

We've had some experience with technical support. They've been fine, in general. We have no complaints. We're satisfied with the level of support they provide to us.

Which solution did I use previously and why did I switch?

Previous to this solution, it is my understanding that we used Windows 8.

How was the initial setup?

The initial setup is not difficult or overly complex. It's very simple and quite straightforward. A company shouldn't have any issues with the implementation process.

The deployment is very fast and only takes about 15 minutes or so.

Since this product is for end-user computing, we have a separate team of four administrators that deal directly with the implementation and maintenance of the solution.

What about the implementation team?

I was able to handle the implementation on my own. It didn't require assistance. We didn't hire any outside consultants or integrators for the setup.

What's my experience with pricing, setup cost, and licensing?

We pay for our licensing on a yearly basis. I can't speak to the exact amount, however.

What other advice do I have?

We are using the latest version of the solution. I don't know the exact version number.

In general, on a scale from one to ten, I'd rate this product at an eight. It's been reliable and we've been happy with its capabilities overall.

I would recommend the solution to other companies and organizations.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer977127 - PeerSpot reviewer
Data Scientist at a university with 501-1,000 employees
Real User
An up-to-date operating system with a great firewall
Pros and Cons
  • "Windows 10 is very up-to-date. It's a big upgrade from Windows 7. Cortana is a very important feature."
  • "It may be due to the features and apps that I use, but sometimes, I find my laptop slows down."

What is most valuable?

Windows 10 is very up-to-date. It's a big upgrade from Windows 7. Cortana is a very important feature.

The firewall is also really powerful. It's been working really well for us. I don't use any other virus systems other than Windows. 

What needs improvement?

It may be due to the features and apps that I use, but sometimes, I find my laptop slows down. Still, it's not a big problem with the OS. Other than that, I can't think of anything else that needs to be improved. 

For how long have I used the solution?

I have been using Windows 10 for five years. 

What do I think about the stability of the solution?

Windows 10 provides us with very continuous stability. It's stable, that's why we use it.

What do I think about the scalability of the solution?

Scalability-wise, I am happy. 

How are customer service and technical support?

I rarely have to contact support — that's a good thing. 

Which solution did I use previously and why did I switch?

I used to use Windows 7. Windows 7 is quite simple and traditional. Windows 10 is easier for us to navigate. It's more customizable. I like to customize my settings but Windows 7 didn't really allow me to do that. Windows 10 really considers the needs of its users. 

How was the initial setup?

I didn't set it up myself so I can't really comment on the initial setup. No maintenance is required, it updates automatically. 

How long it takes to update really depends on your internet speed. 

What other advice do I have?

I have been relying on the Windows firewall for eight years now — the security is good. I'd definitely recommend Windows just because of that.

Overall, on a scale from one to ten, I would give Windows 10 a rating of nine. There is always room for improvement, that's why I am giving it a nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Windows 10
June 2025
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
859,957 professionals have used our research since 2012.
reviewer1539270 - PeerSpot reviewer
Technician at a government with 10,001+ employees
Real User
Had a good set of applications that people are familiar with, but the stability could be improved
Pros and Cons
  • "The most valuable feature is the set of multiple applications that are available."
  • "There could be more information available online for PowerShell."

What is our primary use case?

Windows 10 is the operating system that I use.

What is most valuable?

The most valuable feature is the set of multiple applications that are available.

Every application has a place in Windows and it is good that most people in most companies know exactly where to find them.

I use Windows PowerShell, which runs the DOS commands. It is a little bit complicated but it still runs.

What needs improvement?

The stability could be improved, as I've had issues where it's crash or frozen.

Some of the command-line utilities could be a little cleaner.

There could be more information available online for PowerShell. It has a lot, but there can never be enough of that.

For how long have I used the solution?

I have been using Windows 10 for between two and three years.

What do I think about the stability of the solution?

The stability is something that should be improved.

What do I think about the scalability of the solution?

Scalability-wise, it is good. Windows 10 can grow as big or be as small as you want it to be.

We are in a government office and we have a couple of thousand people who use it.

How are customer service and technical support?

I have never dealt with Microsoft technical support.

Which solution did I use previously and why did I switch?

We upgraded from Windows 7 to Windows 10.

Several years ago, I worked with the old DOS system and I am still used to it. 

What other advice do I have?

My advice for anybody who is using Windows 10 is to make sure that you continue to do the updates and keep your patches up to date.

I would rate this solution a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1327623 - PeerSpot reviewer
Founder, President & COO at a analyst firm with 1,001-5,000 employees
Real User
A versatile operating system from the most valuable company in the world
Pros and Cons
  • "My impression is that the security via windows defender is good enough that I no longer feel a need for another third-party security solution."
  • "Everything's tied-in via Bluetooth; it's kind of a pain in the ass because it hijacks your calls."

What is our primary use case?

My laptop is my work and life laptop. I'm a small business owner — my laptop is my lifeblood. More recently, with all this COVID stuff and remote learning, I had to repurpose a couple of my older laptops that deprecated out of my own personal use; I made them suitable for my kids to use for online education. That's what led me to upgrade them from Windows seven to Windows 10.

Everybody in my company uses Windows 10.

Our entire DevOps team works on Microsoft machines. I suppose there are hip little companies out there that use Apple products — that's ineffable to me. I think Windows has done a good job of addressing a lot of concerns around stability and computational inefficiency. It used to be the case that when you were doing more complex, high-intensity computing, you probably needed to be on Linux machines. I don't think that's as true as it used to be. I know smart people that use Apple, but it blows my mind.

What is most valuable?

My impression is that the security via windows defender is good enough that I no longer feel a need for another third-party security solution, which had always been the case in the past. I think that perception still holds true. I might be wrong about that, but prior to Windows 10, I always felt obliged to go with, Norton or McAfee as an additional anti-virus service. So, I began reading reviews and got comfortable with the idea that Windows Defender as a primary security system was good enough.

What needs improvement?

I don't like a lot of the features that are in it. I'm still somewhat archaic in that I like the form-factor of a traditional laptop: I don't want to touch my screen; I don't want it to behave like a tablet; I don't want it to bend in weird ways that I'm never actually going to use. There are a lot of features in Windows 10 that seem to be designed for it to be deployed on a Window's surface or something like that. I don't want that Cortana voice feature. I don't need to talk to my laptop. The phone application where you can integrate your smartphone with it so that you can directly view images that are on your phone, that feature sucks. Everything's tied-in via Bluetooth; it's kind of a pain in the ass because it hijacks your calls.

For how long have I used the solution?

I have been using Windows 10 for roughly two and a half years.

What do I think about the stability of the solution?

Stability-wise, it's pretty good. I put it through its paces more than most people. Outlook doesn't integrate nearly well enough with Google Mail Servers. I think that's more than a Microsoft Office issue than windows. Still, when you host your mail on Google (I host with Google but I use Outlook as an email client), the integration is poor. Google or Outlook issue some new updates once every couple of months that make them play worse together for a week. It's kind of annoying. I think it's a conscious business decision though. I suspect foul play on both sides.

What do I think about the scalability of the solution?

As I use Windows 10 for personal use, I can't comment on the scalability.

How are customer service and technical support?

The only thing I've ever used Window's tech support for was to upgrade from Windows 7 to Windows 10, which you're able to do for free. Which is cool.

How was the initial setup?

The initial setup is pretty straightforward — it's Windows. Microsoft is one of the largest, most valuable companies in the world despite not being ever seen as cool, newer, sexy.

What other advice do I have?

My advice would be to go ahead and use Windows 10. Overall, on a scale from one to ten, I would give this solution a rating of eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1366281 - PeerSpot reviewer
Information Technology Supervisor at a renewables & environment company with 501-1,000 employees
Real User
A huge step up from previous versions
Pros and Cons
  • "It's very straightforward. There is virtually no learning curve at all."
  • "The updates could be improved. Sometimes when we update, there are instances where it fails or crashes."

What is our primary use case?

It's all right. It does the job. We use it for emails and troubleshooting widgets — stuff like that. Within our organization, there are roughly 100 employees using this solution.

What is most valuable?

Windows 10 is easy to use. It's not like Windows 8 where it had that "start menu" that took up the entire screen. I didn't like that one.

It's very straightforward. There is virtually no learning curve at all.

What needs improvement?

The updates could be improved. Sometimes when we update, there are instances where it fails or crashes. I wish they would sort that out. When the update is downloaded, maybe we could have a method of checking that the downloaded update from Windows is alright so it doesn't damage our computers before restarting it.

For me, that's the most troubling part — crashing after we've updated it. I've experienced that many times. There are instances where it has actually corrupted the Windows OS, then we have to reformat it.

Every time I have to reformat and install Windows, I have to remove so many pre-installed games and other unnecessary junk. I don't like that. It's just a bother having to remove them again and again and again.

For how long have I used the solution?

I have been using this solution since it first hit the market.

What do I think about the stability of the solution?

Stability-wise, Windows 10 is great.

What do I think about the scalability of the solution?

It's very easy to expand Windows 10.

How are customer service and technical support?

I have to contact technical support from time to time. They're efficient, I always get what I need from them.

How was the initial setup?

The initial setup is simple. It's just like any other setup of Windows.

What about the implementation team?

Typically, I set it up myself. My team also knows how to deploy it. Installation takes roughly 30 to 45 minutes.

Sometimes we have to maintain it. Sometimes it slows down and we have to defragment it. Often, it's actually the computer itself that's slow simply because it's dirty; so we have to open up the computer and clean it. We handle all maintenance on our own, including cleaning the computers if they're dirty.

What's my experience with pricing, setup cost, and licensing?

For Filipino standards, it's quite expensive. We pay per license. So far, there have been no hidden costs.

What other advice do I have?

Windows 10 is a big step up from Windows 7. Windows 8 was not that great. Overall, Windows 10 is a lot better than previous versions.

You'll have to update as soon as Windows 7 is no longer supported. If you stick with Windows 7, there are going to be security risks as it's not supported and updated by Windows. That's a big deal if you want security, etc.

I would absolutely recommend Windows 10 to others. Overall, on a scale from one to ten, I would give this solution a rating of nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer907905 - PeerSpot reviewer
Founder at a marketing services firm with 11-50 employees
Real User
A robust operating system that's easy to use
Pros and Cons
  • "I like that it's easy to use, and it seems to be more robust than Windows 7."
  • "Support could be better."

What is our primary use case?

We use it for simple office projects. 

What is most valuable?

I like that it's easy to use, and it seems to be more robust than Windows 7.

What needs improvement?

Support could be better.

For how long have I used the solution?

I've been using Windows 10 for three to four years.

What do I think about the stability of the solution?

Windows 10 seems to be stable, so far so good.

What do I think about the scalability of the solution?

Windows 10 is scalable, and it's very easy.

How are customer service and technical support?

Microsoft support, in general, definitely has some areas for improvement. The response time could definitely be improved, and the quality of responses. 

Sometimes they just get the things from a book or the information that I can always research on Google myself. When I ask for their help, I'm really asking for some insider tricks or tips. Not something off Google that I can find myself.

Which solution did I use previously and why did I switch?

We used to use Windows 7. But we switched to Windows 10 because you cannot get any updates. Windows 10 is obviously more stable than Windows 7. I can say that it's easier to use and more stable.

How was the initial setup?

The initial setup is quite simple. You can install Windows 10 within 30 minutes. But if you have to customize it for your colleagues, that can take up to two hours. All maintenance and updates happen automatically.

What about the implementation team?

I installed it by myself.

What's my experience with pricing, setup cost, and licensing?

When we purchase a new machine, it comes with it, and we don't pay separately for the license. 

What other advice do I have?

I would recommend Windows 10 to potential users.

On a scale from one to ten, I would give Windows 10 an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Principal Consultant, Presales at Self-employed
Real User
Feature rich, innovative, user friendly, and easy install
Pros and Cons
  • "It is a much faster solution if you are transitioning from a traditional Windows operating system."
  • "If someone is coming from a previous Windows experience, it could be complex."

What is most valuable?

It is a much faster solution if you are transitioning from a traditional Windows operating system. It is simple, feature-rich, innovative, and once you get used to it, it is user friendly as well.

What needs improvement?

If someone is coming from a previous Windows experience, it could be complex. The solution could be more simplistic from a user perspective. When operating the solution sometimes you receive many different types of options, there is a chatbot build in, and some automatic assistance that was not expected.

There are excessive features in this version and the functionality they are based on needs improvement. The traditional way of using a Windows platform has been somehow lost. It will take a little time to get used to the Windows 10 experience.

Some features are not available in the basic version of the software that can be useful.

In the future, the solution should have a more simplified virtual assistant. I think they might be already planning to do this. There should be more features coming in the solution pre-installed. For example, when you purchase Windows 10, you should have a basic version of Microsoft Office installed on it. It should not be priced separately, more inclusion of features should be there.

For how long have I used the solution?

I have been using the solution for approximately three years.

What do I think about the stability of the solution?

Compared to their competition, this solution is stable.

What do I think about the scalability of the solution?

I have found it to be a scalable solution.

Which solution did I use previously and why did I switch?

Prior to using this solution, I was using Windows seven or Windows eight, not SPF. 

What about the implementation team?

The deployment is easy.

What's my experience with pricing, setup cost, and licensing?

I have never bought this solution myself, I generally get it with my Notebook for free. I think they are competitively priced at this moment. They could reduce the price a bit more, currently, it is priced in the middle.

What other advice do I have?

From the last three-four years, while I was using Windows 10, I think it took me some time to really get used to it properly. For example, we had to figure out how to search. Though they have included improvements from a previous version it took time to learn the new changes.

There is not anything to can say negative because you do not have an option to choose in some cases. When you have a PC environment Windows 10 should be there. If you want to review the previous versions or any extensive version of Windows 10, then it may be different. Enterprise has some added features that the basic does not, these advanced features are available for those who need it. There are other solutions such as Mac or Linux, but in a PC environment, you do not have a specific choice.

I rate Windows 10 an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vice President - Network and Infrastructure at NJA LLC
Real User
A good operating system with a valuable encryption tool
Pros and Cons
  • "The operating system itself is good."
  • "I think the user interface can be a little bit better."

What is our primary use case?

I use Windows 10 just for application purposes.

How has it helped my organization?

It has improved the way our organization functions.

What is most valuable?

The operating system itself is good, and I use BitLocker for encryption. Another valuable feature is the snipping tool, where you could cut and paste.

What needs improvement?

I think the user interface can be a little bit better. Improve the menus because navigating the menu could be a little difficult if you don't have any experience.

They need to get rid of that hive registry. Over time, the hive can get defragged, and you have to start installing and uninstalling. It becomes very fragmented and very convoluted with multi-layers. 

Their support could also be better. Sometimes support can get lost when outsourced or outsourced somewhere to a different culture. 

For how long have I used the solution?

I've been using Windows 10 for over four years.

What do I think about the stability of the solution?

Stability depends on how programs are written, in terms of memory management and more. But it has become somewhat stable.

What do I think about the scalability of the solution?

Scalability is easier if you're using the VDI or the virtual desktop. If you have to deal with it on an individual basis, then that becomes a little complex and tedious.

How are customer service and technical support?

Support could be better. But on a scale from one to ten, I'll give Windows 10 support a seven.

Which solution did I use previously and why did I switch?

We had Linux before. For administration purposes and those types of roles, Windows is more user-friendly. Windows was more user-friendly at the time, but Linux has caught up.

How was the initial setup?

The initial setup was straightforward. 

What other advice do I have?

For those interested in using Windows 10, I would advise them to stay up to date with security patches. The one bad thing about Windows is that it tends to put the system slowly into acquiesce mode, where things stop operating if you don't apply security patches. When it comes to that, the first level of troubleshooting is installing the operating system patches, and then before you know it, everything's working fine again.

On a scale from one to ten, I would give Windows 10 a nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.