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Information Security Officer at a financial services firm with 1,001-5,000 employees
Real User
Top 5
An operating system that is easy to install, but it could be more stable

What is our primary use case?

I have a couple of versions. On the business laptop, I use the business version. On my personal laptop, I also use Windows 10 that I bought. I use it for both personal and professional use.

What is most valuable?

The initial setup is straightforward.

What needs improvement?

It would be better if it were more stable. Security could also be better.

For how long have I used the solution?

I have been using Windows 10 for a few years.

What do I think about the stability of the solution?

It's not really stable, and it should be improved. 

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

I implemented this operating system by myself at home. At work, it was installed by the IT team. The…

What is our primary use case?

I have a couple of versions. On the business laptop, I use the business version. On my personal laptop, I also use Windows 10 that I bought. I use it for both personal and professional use.

What is most valuable?

The initial setup is straightforward.

What needs improvement?

It would be better if it were more stable. Security could also be better.

For how long have I used the solution?

I have been using Windows 10 for a few years.

What do I think about the stability of the solution?

It's not really stable, and it should be improved. 

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

I implemented this operating system by myself at home. At work, it was installed by the IT team. The time depends on the hardware—roughly 20 minutes.

What other advice do I have?

I wouldn't recommend this operating system to potential users.

On a scale from one to ten, I would give Windows 10 a six.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Real User
User friendly, good compatibility, and simple installation

What is our primary use case?

We use Windows 10 as an operating system to run applications.

What is most valuable?

Windows 10 is more user-friendly and compatible than the previous version, Windows 7.

For how long have I used the solution?

I have used Windows 10 for approximately three years.

How are customer service and technical support?

We are using Defender for security protection, which is part of Windows 10. We have been receiving a lot of spam mail, but when we speak to Microsoft, they claim the email is from a genuine website. However, inside that mail, there is a link, and when we click the link, it is spam. They need to improve their customer support when dealing with these types of issues. We have two clients that are experiencing the same issue. It has been…

What is our primary use case?

We use Windows 10 as an operating system to run applications.

What is most valuable?

Windows 10 is more user-friendly and compatible than the previous version, Windows 7.

For how long have I used the solution?

I have used Windows 10 for approximately three years.

How are customer service and technical support?

We are using Defender for security protection, which is part of Windows 10. We have been receiving a lot of spam mail, but when we speak to Microsoft, they claim the email is from a genuine website. However, inside that mail, there is a link, and when we click the link, it is spam. They need to improve their customer support when dealing with these types of issues.

We have two clients that are experiencing the same issue. It has been almost three months since we are have been discussing this problem with Microsoft and they have not provided a solution. 

How was the initial setup?

The initial setup is very easy.

What other advice do I have?

I rate Windows 10 an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Partner at a non-profit with 1-10 employees
Real User
A stable and reliable OS

What is our primary use case?

I use it on my laptop. I just use it for home usage — for personal purposes. Our company plans to increase our usage of Windows 10.

What needs improvement?

There should be better support for SQL servers. We haven't started using SQL yet, but when we do, we'll need proper support.  Also, it could benefit from more integration. 

For how long have I used the solution?

I have been using Windows 10 for one year. 

What do I think about the stability of the solution?

Windows 10 is definitely stable. 

What do I think about the scalability of the solution?

I haven't tried to scale it so I cannot comment on that. 

How are customer service and technical support?

I have never had to contact support for this solution. 

How was the initial setup?

What is our primary use case?

I use it on my laptop. I just use it for home usage — for personal purposes. Our company plans to increase our usage of Windows 10.

What needs improvement?

There should be better support for SQL servers. We haven't started using SQL yet, but when we do, we'll need proper support. 

Also, it could benefit from more integration. 

For how long have I used the solution?

I have been using Windows 10 for one year. 

What do I think about the stability of the solution?

Windows 10 is definitely stable. 

What do I think about the scalability of the solution?

I haven't tried to scale it so I cannot comment on that. 

How are customer service and technical support?

I have never had to contact support for this solution. 

How was the initial setup?

I didn't install it myself; it came pre-installed on my laptop. 

What other advice do I have?

I would recommend Windows 10 to others. Overall, on a scale from one to ten, I would give Windows 10 a rating of eight. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Account Management Leader at a tech services company with 201-500 employees
Real User
Top 5Leaderboard
Never had to contact technical support

What is our primary use case?

Generally, I'm using this computer for business 90 percent of the time. In my organization, we have hundreds of employees using Windows 10.

What is most valuable?

I've been using Microsoft for more than 20 years now, so I don't have any other experience to compare it to.

For how long have I used the solution?

I've been using Windows 10 for more than six years.

How are customer service and support?

I haven't had any experience with Microsoft support. 

How was the initial setup?

I haven't installed it. I'm getting my computer from my company, and it comes to me ready to work in that system.

What's my experience with pricing, setup cost, and licensing?

The organization is using 365, and it's a yearly license. Personally, I think the product…

What is our primary use case?

Generally, I'm using this computer for business 90 percent of the time. In my organization, we have hundreds of employees using Windows 10.

What is most valuable?

I've been using Microsoft for more than 20 years now, so I don't have any other experience to compare it to.

For how long have I used the solution?

I've been using Windows 10 for more than six years.

How are customer service and support?

I haven't had any experience with Microsoft support. 

How was the initial setup?

I haven't installed it. I'm getting my computer from my company, and it comes to me ready to work in that system.

What's my experience with pricing, setup cost, and licensing?

The organization is using 365, and it's a yearly license. Personally, I think the product could be cheaper.

What other advice do I have?

I would rate Windows 10 an eight out of 10. If users don't want to worry about compatibility with any Windows application, I think that Windows is a good solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Consulting and Pre-Sales Manage at a tech services company with 11-50 employees
Reseller
Top 10
Stable, plenty of features, and scalable

What is our primary use case?

We are using Windows 10 for supporting the operating system of the servers and for the desktops in our organization.

What is most valuable?

All the features the solution has are enough for us and we are satisfied.

For how long have I used the solution?

I have been using Windows solutions for over 20 years and I have been using Windows 10 since it was released.

What do I think about the stability of the solution?

Windows 10 is stable.

What do I think about the scalability of the solution?

The scalability is good in Windows 10.

How are customer service and support?

The technical support of Microsoft is sometimes hard to reach, they could improve in this area.

How was the initial setup?

The installation is very easy.

What's my

What is our primary use case?

We are using Windows 10 for supporting the operating system of the servers and for the desktops in our organization.

What is most valuable?

All the features the solution has are enough for us and we are satisfied.

For how long have I used the solution?

I have been using Windows solutions for over 20 years and I have been using Windows 10 since it was released.

What do I think about the stability of the solution?

Windows 10 is stable.

What do I think about the scalability of the solution?

The scalability is good in Windows 10.

How are customer service and support?

The technical support of Microsoft is sometimes hard to reach, they could improve in this area.

How was the initial setup?

The installation is very easy.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive, but they do not have any competition.

What other advice do I have?

I rate Windows 10 a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
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Shyami Lakshika
Associate Engineer - Network & Security at a tech services company with 51-200 employees
Real User
Top 5
A stable operating system that is easy to use

What is our primary use case?

I have been using Windows 10 to run personal and business applications.

What is most valuable?

I like that it's really easy to use.

What needs improvement?

It could be more secure. I would like to see more security in the next release.

For how long have I used the solution?

I have been using Windows 10 for a while, and I don't use Linux. 

What do I think about the stability of the solution?

Windows 10 is stable, and we haven't had any problems.

Which solution did I use previously and why did I switch?

I used Windows 7 and upgraded to Windows 10.

How was the initial setup?

There weren't any issues with the initial setup and installation.

What about the implementation team?

We have IT administrators who helped with it.

What's my

What is our primary use case?

I have been using Windows 10 to run personal and business applications.

What is most valuable?

I like that it's really easy to use.

What needs improvement?

It could be more secure. I would like to see more security in the next release.

For how long have I used the solution?

I have been using Windows 10 for a while, and I don't use Linux. 

What do I think about the stability of the solution?

Windows 10 is stable, and we haven't had any problems.

Which solution did I use previously and why did I switch?

I used Windows 7 and upgraded to Windows 10.

How was the initial setup?

There weren't any issues with the initial setup and installation.

What about the implementation team?

We have IT administrators who helped with it.

What's my experience with pricing, setup cost, and licensing?

I don't have a license.

What other advice do I have?

On a scale from one to ten, I would give Windows 10 a nine.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Senior Manager , Digital Transformation, Strategy & Transformation at a insurance company with 10,001+ employees
Real User
Top 20
Easy to use, high performance, and reliable

What is our primary use case?

I have using Windows 10 to run personal applications.

What is most valuable?

The solution has high performance and is easy to work with.

What needs improvement?

In a new release, Microsoft could improve their Internet Explorer browser. It does not work as well for all sites as other browsers do, such as Google Chrome.

For how long have I used the solution?

I have been using Windows 10 within the last 12 months.

What do I think about the stability of the solution?

Windows 10 is stable and reliable.

What do I think about the scalability of the solution?

We have approximately 4,000 people in my organization using this solution.

How was the initial setup?

The installation is straightforward and takes approximately one hour.

What about

What is our primary use case?

I have using Windows 10 to run personal applications.

What is most valuable?

The solution has high performance and is easy to work with.

What needs improvement?

In a new release, Microsoft could improve their Internet Explorer browser. It does not work as well for all sites as other browsers do, such as Google Chrome.

For how long have I used the solution?

I have been using Windows 10 within the last 12 months.

What do I think about the stability of the solution?

Windows 10 is stable and reliable.

What do I think about the scalability of the solution?

We have approximately 4,000 people in my organization using this solution.

How was the initial setup?

The installation is straightforward and takes approximately one hour.

What about the implementation team?

Our IT team does the implementation and maintenance of the solution.

What other advice do I have?

I would recommend this solution to others.

I rate Windows 10 an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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ITCS user
Associate Vice President at a computer software company with 501-1,000 employees
Real User
Top 5
Has a stable operating system

What is our primary use case?

You can use Windows 10 for multiple things, but we are using it for our business requirements.

What needs improvement?

Windows 10 needs to be a little bit more secure. We're getting patches and updates from time to time.

For how long have I used the solution?

We've been using Windows 10 ever since it was first released. We upgraded our systems from Windows 7 to Windows 10 a few months after it launched.

What do I think about the stability of the solution?

All I can say is that it's a very stable operating system. 

How was the initial setup?

Windows 10 was pre-loaded onto our machines, but installing the operating system takes around half an hour at most.

What's my experience with pricing, setup cost, and licensing?

Our computers…

What is our primary use case?

You can use Windows 10 for multiple things, but we are using it for our business requirements.

What needs improvement?

Windows 10 needs to be a little bit more secure. We're getting patches and updates from time to time.

For how long have I used the solution?

We've been using Windows 10 ever since it was first released. We upgraded our systems from Windows 7 to Windows 10 a few months after it launched.

What do I think about the stability of the solution?

All I can say is that it's a very stable operating system. 

How was the initial setup?

Windows 10 was pre-loaded onto our machines, but installing the operating system takes around half an hour at most.

What's my experience with pricing, setup cost, and licensing?

Our computers came pre-loaded with Windows 10, so we paid everything up front.

What other advice do I have?

I rate Windows 10 nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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