I use the solution for desktop computing, PowerPoint and accessing the ERP. I'm an IT manager and we're users of Windows 10.
Manager-IT at a construction company with 1,001-5,000 employees
Great interface and useful for me that the drivers are loaded by default
Pros and Cons
- "Great user interface and drivers are loaded into the solution by default."
- "A very expensive solution."
What is our primary use case?
What is most valuable?
The user interface is great and I like that the drivers are loaded into it by default because it is straight. We don't have to download much and can very easily get it into our network. They also have some good security features.
What needs improvement?
The price is always high. Whenever I go out to buy a computer and want to buy a Windows license for it, it makes up a quarter of the total cost. It sometimes helps if it's bundled with the machine, but it's still expensive.
For how long have I used the solution?
I've been using this solution for two years.
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What do I think about the stability of the solution?
It's a stable solution, we don't generally have issues with glitches.
What do I think about the scalability of the solution?
It's quite a scalable solution. We have around 400 users.
How are customer service and support?
Two years ago we took annual support from Microsoft and then we shipped it to other vendors where we were directly dealing with Microsoft. There were some issues regarding the solution at that time but things have improved since then.
Which solution did I use previously and why did I switch?
We use Mac OS in the company. One of our directors prefers it to Windows so we went with that at work. But it really is very costly even though you get good security with it. They are more reliable than Windows and less chance of being hacked or broken into. It's a very sturdy machine. On the other hand, I prefer the ease of use with Windows.
What other advice do I have?
The use of Windows really depends on individual preference, but I would say Windows 10 is better. If you have the money then you can use Mac OS because it would make a difference if you have an iPhone plus an iPad, and you sync everything. To get all that into place requires a lot of money. Windows has its drawbacks and glitches and some instability, but on the whole it works and it's fine.
There are problems with every solution - I would rate this product an eight out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Director Lean Infrastructure at a tech services company with 201-500 employees
Familiarity, maturity and popular productivity tools make this OS almost indispensable
Pros and Cons
- "It is familiar and mature and runs the most popular productivity tools."
- "The operating system could be more configurable and compatible in integrating with other operating systems."
- "The core of the operating system needs work to become more stable and less complex. The need to occasionally re-install should not be necessary."
What is our primary use case?
I am using Windows 10 together with Ubuntu Linux as an operating system.
What is most valuable?
I am in the technical, IT area. I love the new Windows subsystem for Linux. Version two came out recently. I like the new functionality and mostly the better integration between the networks and the Windows 10 core system.
I also like that Windows is great for gaming. The gaming experience may actually be the thing that I like the most personally.
What needs improvement?
I always compare products with the competition or what open-source products are doing. I would love for Microsoft to provide or participate in more open-source projects. They could do more expansion with less R&D and learn from what other developers do.
The Windows interface could be much more flexible from a perspective of the user's experience. If you compare other operating systems to the standard Windows desktop experience, the level of configuration for Windows is not so great. You should be able to do more to customize it from the way it looks to the way it performs.
What I also do not likes is the core of the Windows architecture. The registries and complexities that may help it to run fast also lead to issues, latent files, and other issues. Everyone who uses the product knows about having to reinstall Windows. This problem is something that still exists in the latest versions. The operating system works against itself and becomes slower after months of usage. The lag is more apparent if you install a lot of different applications. Eventually, this causes more serious issues and you need to reinstall the operating system. This is not something that you ever have to do on a Linux operating system. Linux is much more flexible. It is much cleaner and it is much easier to configure to your needs.
One other issue I have with Microsoft — more than just the Windows operating system — is the lack of compatibility of their productivity tools suite. Nowadays, most people cannot live without their Office applications. Microsoft is the leader in this. Their Office products are not supported on Linux. In my opinion, the real reason people are still using Windows is not that it is a great operating system, it is because of the integrated productivity tools and familiarity.
For Windows, the core of the operating system needs improvement from the perspective of flexibility and stability.
As far as additional features, it is hard to really pinpoint something that Windows is missing. I think from a feature perspective and as a mature product, they are already pretty feature-heavy. They essentially have everything that a person could need and I do believe that Microsoft is doing a great job from the perspective of continually providing new features.
I would prefer that they further developed the possibility of running other operating system applications. I like the features we got from Windows 10 to help incorporate the use of the Linux system. But I would love it if they made the effort to further expand on that.
So the ability to better integrate with and run other operating systems would be a nice addition.
For how long have I used the solution?
I have been using the Windows OS product since Windows 3.1 or 3.11. So, I have more than 15 years of experience with Windows. We have been working with Windows 10 for about four years.
What do I think about the stability of the solution?
In general, the stability of the Windows operating system has greatly improved over the years. The latest versions of Windows 10 is the most improved and it is much better than it was. It still has room for improvement.
What do I think about the scalability of the solution?
We currently have about 250 people using Windows 10 in our organization. There is no real scalability concern.
How are customer service and technical support?
I am an ex-Microsoft employee, so I do have experience with technical support for Microsoft and the Windows 10 product. The guys on that team are great. They are certainly going out and doing their best. They are helpful. They have made a huge improvement over the last few years. They changed a lot of things in the process of how they work with customers. But honestly, I very rarely open a ticket related to Windows 10. I do not find a need for that. I am in the IT field. I fix issues all the time by myself if I have any with the operating system.
But the support team is helpful and improved.
How was the initial setup?
The installation is very straightforward.
What other advice do I have?
Any advice I have for people considering this product depends on the use case. I would definitely recommend using Windows 10 as an operating system and a familiar choice. But I would definitely also recommend trying other operating systems. It is very important to know what other operating systems have to offer. This one operating system has massive dominance on the market and I do not like the way that 90% of the people are using only Microsoft products without even considering anything else. It is limiting. So my advice is: learn more about other desktop experiences and try Linux as well to see the differences and what it has to offer.
On the scale from one to ten where one is the worst and ten is the best, I would rate Windows 10 as an eight-out-of-ten. Eight is a good rating but Windows can be better.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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IT Business Relationship Manager at a energy/utilities company with 10,001+ employees
Easy to install with an intuitive interface that works well on tablets
Pros and Cons
- "The solution is easy to install. Even my child could set up the system."
- "It would be great if the solution was more stable. It's a mass-produced product and people around the world use it extensively, which makes it a target for attacks. It needs better security against hackers."
What is most valuable?
We like the solution as it offers basic functionality and you don't need to be an expert to use it.
The solution supports touch screens, which is useful for me, as I utilize touchscreen devices often. It supports tablets, for example, which is great.
It's a massively popular product. About 80% of the operating systems in the world are Microsoft Windows.
The solution is easy to install. Even my child could set up the system.
The interface is intuitive and very self-explanatory. It's easier to use than Mac or Linux.
The product offers very good instructions.
What needs improvement?
It would be great if the solution was more stable. It's a mass-produced product and people around the world use it extensively, which makes it a target for attacks. It needs better security against hackers.
The solution needs to be more resilient against viruses. Apple computers, for example, are great in this sense.
The solution could be more lightweight. The OS should be built lighter. Users shouldn't have to buy the highest-end processor or devices in order to run the OS smoothly. There should be less demand on the hardware.
They could build or create an operating system that's less powerful than now. Currently, every year, we have to buy new devices just to have the best of Microsoft Windows products. If you want to have the best SharePoint, you have to add RAM. You have to have more and more powerful machines, just to have it run properly. It's demanding on the consumer. There are too many upgrades that are necessary and they happen too often.
For how long have I used the solution?
We've been using the solution since its first release. It's been a while now.
What do I think about the stability of the solution?
The solution in my opinion isn't very stable. It's vulnerable to attacks.
How was the initial setup?
The initial setup was very straightforward. We didn't have any trouble at all. I simply asked the customer center to set up my particular version. There are no admin privileges on my work laptop, so I don't have authority to add anything, therefore I needed their assistance.
What other advice do I have?
We're Microsoft customers.
We're always on the latest version of the solution. Part of our security policy requires us to be on the latest update at all times.
We have a patch server that will deploy the latest patches, with updates to the clients, to regular machines.
I'd rate the solution eight out of ten. If it was more stable and offered better data protection, I would rate it higher.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior System Engineer at a tech services company with 1,001-5,000 employees
Stable with great updates and an easy user experience
Pros and Cons
- "It offers an easy user experience for our customers."
- "Users should be able to access the system remotely."
What is our primary use case?
We primarily use the solution alongside a system center configuration manager. I am installing it on mobile devices to upgrade and update the security.
What is most valuable?
The solution is modern and updated often.
It offers an easy user experience for our customers.
We find the product to be quite stable.
You can scale the solution easily when you need to.
What needs improvement?
The solution could be improved by simultaneously adding more features and also giving the user more ability to decrease some features to help keep the speed of the device decent.
Users should be able to access the system remotely.
The solution should be more responsive and faster.
It would be helpful if the solution was able to integrate better with other platforms, like Android or Apple.
For how long have I used the solution?
I've been using the solution for five years.
What do I think about the stability of the solution?
The solution is quite stable. We don't seem to have any bugs or glitches on the system. It doesn't crash or freeze at all. I consider it to be reliable.
What do I think about the scalability of the solution?
The solution is highly scalable. From Windows 7 to 8 to 10, you can upgrade at any time and you can add storage and remote access. A company that needs to expand it shouldn't have any issues.
Currently, we have more than 3,000 uses on the product. We do plan to increase usage int eh future.
How are customer service and technical support?
We've used technical support in the past and have found them to be very knowledgable and responsive. I'd rate them nine out of ten in terms of the service they provide.
How was the initial setup?
The initial setup is not complex. It's pretty straightforward.
Deployment took about three years. We had to upgrade many files from Windows 7 to Windows 10. There were some minor issues with the process, however, we were able to overcome them.
We have four people on staff that handle deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
There are different licenses available, however, I don't know what the costs are. It's not a part of the solution I handle.
What other advice do I have?
We're just customers. We don't have a business relationship with Microsoft.
I'd recommend the solution. I believe a lot of people and companies already use it, to be honest. However, I do need to pay more for monitoring and to fix some issues related to the product.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Embedded Engineer at a manufacturing company with 11-50 employees
The interface is good, but the performance degrades with too many applications open at once
Pros and Cons
- "The most valuable features are the interface and the speed of switching between processes."
- "of the problems with Windows 10 is that it hangs when you open multiple programs."
What is most valuable?
The most valuable features are the interface and the speed of switching between processes.
What needs improvement?
One of the problems with Windows 10 is that it hangs when you open multiple programs. For example, if you are running 10 to 15 applications then the performance will slow down to something similar to Windows 7. Often, I will have Microsoft Office open, as well as my development tools, and once I have been using them for perhaps 20 minutes, everything slows down. Switching between applications at that point can take two or three minutes.
I have been having some trouble with the .NET framework and it took me a full day to install it. The problem seems to be that every time it connects to Microsoft online, it is different. After several attempts, I was finally able to succeed.
For how long have I used the solution?
I have been using Windows 10 for about six months.
What do I think about the stability of the solution?
Other than the problem with having many applications open, it is stable. I haven't had any issues with the other functionality.
What do I think about the scalability of the solution?
Most of the people in our company use Windows 10. Some have desktops and some have laptops.
How are customer service and technical support?
I have not had to contact technical support. Any problems that I have had, I was able to solve on my own.
How was the initial setup?
Windows 10 came pre-installed on my laptop and it was easy to set up. It only took a few minutes to do.
What other advice do I have?
Overall, Windows 10 is a good operating system.
I would rate this solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Network Specialist at Al Ghurair Investments
Feature rich, stable and scalable operating system
Pros and Cons
- "In terms of most valuable feature, it has all the features. We have to use the workforce application like Microsoft Office 365. We are dependent on the operating system."
- "In terms of what could be improved, I would say the security patches. The security patches do not come very frequently with the operating systems."
What is our primary use case?
The use case is that it is an operating system. People use Windows as an operating system. If you have a laptop at home, you may operate from it. We use desktop machines in our organizations and every user has a Windows operating system.
What is most valuable?
In terms of most valuable feature, it has all the features. We have to use the workforce application like Microsoft Office 365. We are dependent on the operating system.
What needs improvement?
In terms of what could be improved, I would say the security patches. The security patches do not come very frequently with the operating systems. So this requires a lot of improvement because the security patches only come every now and then.
For how long have I used the solution?
We started using Windows 10 four to five years ago. Before that we had Windows 7.
What do I think about the stability of the solution?
Windows 10 is stable. There's no doubt about it.
What do I think about the scalability of the solution?
The scalability is good. From one to five, I would give it a four.
Right now we have 1,000 plus people working on it.
How was the initial setup?
The initial setup is straightforward.
What other advice do I have?
I wold advise them to check out the licensing, which needs improvement. They should consider it because the Microsoft operating system works with Microsoft Office license. We have to pay separately. I think they should prepare a package, with the operating system and the M365 license combined and there should be a big, good, and attractive package for the customers. This would be an improvement on the product.
On a scale of one to ten I would give Windows 10 an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultant (Architect) at MasterCard Incorporated
Straightforward to set up, user-friendly, and support an entire ecosystem of tools
Pros and Cons
- "Microsoft technology is very simple and user friendly."
- "Windows needs improvements made with respect to security because it is still vulnerable."
What is our primary use case?
I am an application developer and Windows 10 is the environment that I prefer to use.
What is most valuable?
Microsoft technology is very simple and user friendly.
Some of the features that I like are Skype and the Windows Store.
Most of Microsoft Office is essential to use.
OneNote and Visio are features that I use in my day-to-day activities.
What needs improvement?
Windows needs improvements made with respect to security because it is still vulnerable. Often, there are vulnerabilities found that they are releasing patches for. For example, Windows servers are still not very difficult to hack. When I was working with their products several years ago, it was really easy to break the Windows Server password.
There are some features such as wireless display and remote desktop connections that are not available in the Home Edition, but it would be really helpful for home users to have access to these.
I would like to see some kind of tool that can be used to plug in and connect to Azure technologies.
What do I think about the stability of the solution?
Of course, there are issues or bugs that are found, and we can help by reporting them to the Windows team. There regularly work on them and provide patches to update and fix them as soon as possible.
How are customer service and technical support?
I have not personally spoken with Microsoft technical support for Windows 10 because there is a team in our office that deals with them directly.
Which solution did I use previously and why did I switch?
I have experience with Linux, but Windows 10 is more user-friendly in easier to use. In Linux, you have to remember command syntax, but in Windows, this is not required. A lot of help for Windows users is available.
How was the initial setup?
The initial setup is really straightforward. It is plug-and-play and you don't need much experience or learning before performing the setup.
What other advice do I have?
In summary, my experience with Windows 10 is really good and I like most of the features. It is easy to use compared to other operating systems like Ubuntu. They provide the entire ecosystem including tools and technologies, and Microsoft has that whole umbrella available. It makes you feel comfortable.
I would rate this solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Data Scientist at Instant systems Inc.
Scalable with good stability, however it needs a better system for initiating updates
Pros and Cons
- "The solution is scalable. If an organization needs to expand it out, they shouldn't run into issues doing so."
- "The only thing which concerns me is updates. It gets updated often. Sometimes, however, it automatically gets updated. That is an issue. It can happen when you do not want it to be done. It's possible it can start and your files are not saved. They may be open while your laptop enters sleep mode. Then, when you re-open the computer to continue work, it all of a sudden decides to update, destroying your work."
What is most valuable?
I don't know if I can discuss the solution in relation to other Windows versions, however, I can compare it to other OS like Unbuntu. For example, it's quite a secure operating system. The ease with which you can download different Python libraries is very good there.
If you're a developer, you can do everything with the help of the Command Prompt and console.
What needs improvement?
I'm more into artificial intelligence and the data science side. So I do not like Windows that much.
Setting up the environment variable, etc., needs improvement. This is true not only for Windows 10 but for Windows as a whole. It is currently a huge mess. Due to this, working with many libraries and packages becomes a difficult task. If they could find a better solution or a replacement for environment variables, I'd be extremely happy.
The only thing which concerns me is updates. It gets updated often. Sometimes, however, it automatically gets updated. That is an issue. It can happen when you do not want it to be done. It's possible it can start and your files are not saved. They may be open while your laptop enters sleep mode. Then, when you re-open the computer to continue work, it all of a sudden decides to update, destroying your work.
Once I accidentally did something that erased hidden folders on the C drive. It caused a lot of issues. Windows got corrupted on me. They should work to ensure that it isn't possible to accidentally delete these files or there should be a replica for them on the hard disc or something of that nature.
Google has functionality whereby if you have your email ID open on your phone, on your Android phone, that means you can sync everything on your Google drive. The same thing should be provided by Microsoft. I do not think Microsoft provides a dedicated account to every valid Windows holder. This should be done so that everything you have on your local system should be somehow in synchronization with the cloud. That way, if something happens, like your laptop is stolen, or your laptop is corrupted all of a sudden, your data is not misplaced. You have your data somewhere. A sync with the cloud service should be available.
For how long have I used the solution?
I've been using the solution for seven to eight months at this point. It's been less than a year.
What do I think about the stability of the solution?
Windows 10 is a stable solution; it provides everything. There's a good Windows store where you can go and get your apps. There are other things also that Microsoft provides as well. For example, on Windows, you can download a virtual machine. If you want to use Ubuntu, as I do, due to the fact that I am more comfortable with Ubuntu, you can download the VM there on Windows and start with your work.
Everything is provided by Windows, and things are stable. If I talk about Windows only, in between OS such as Linux, then I'd say Linux is better. However, overall, Windows 10 is pretty reliable.
What do I think about the scalability of the solution?
The solution is scalable. If an organization needs to expand it out, they shouldn't run into issues doing so.
How are customer service and technical support?
So far I haven't had to reach out to technical support; I can't speak to its quality of service or the level of responsiveness to queries.
Which solution did I use previously and why did I switch?
I have experience with Unbuntu as well. I used Unbuntu about a year back. Now I'm using Windows for data science. Initially, I used Ubuntu for data science. So I've used both the platforms.
The commands are very good and very easy in Ubuntu as compared to Windows. In Windows, you'll have to do a lot of things. You need to, for example set the environment variable, etc., which is not necessary in Ubuntu. You can directly download and put it in your user directory. You can also utilize the services from there. So I would say from the developer's point of view, and from an AI practitioner's point of view, Linux Ubuntu is a good option to go for.
How was the initial setup?
While I found that the initial setup was very straightforward on Linux's Ubuntu, it was a bit complex and much harder in Windows. It's not straightforward per se.
I haven't used Windows 10 for deployment. I've used the Linux machine only. Deploying on Ubuntu won't take much of a time. It's very easy.
What other advice do I have?
We're just customers. We don't have a business relationship with the vendor.
I'm not sure which version of the solution I'm using currently is.
Windows 10 is quite a stable version of the solution. If you compare it with Windows 8, it is much, much better. If one wants to use Windows as an operating system, I would recommend it. If one is more comfortable with other operating systems, they can run it in a virtual machine and give partition on Windows so that half of the memory is allocated for other OS.
I'd rate the solution seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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