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Ahad Ahmed - PeerSpot reviewer
BI developer at Jubilee Life Insurance Company Ltd
Real User
Top 5
User-friendly interface boosts productivity despite frequent update challenges
Pros and Cons
  • "Windows 10 is user-friendly and intuitive."
  • "The only annoyance is the frequent updates that come almost every month or couple of months."

What is our primary use case?

I use Windows 10 as my main operating system for daily business. It is part of a couple of different systems that I use, including Linux.

What is most valuable?

Windows 10 is user-friendly and intuitive. The community is larger than that of Linux, which makes finding help easier. In terms of UI and UX, I would readily rate it 10 out of 10. It is beneficial due to its cost-effectiveness compared to other competitors like Mac and Linux.

What needs improvement?

The only annoyance is the frequent updates that come almost every month or couple of months. A couple of updates could enhance the experience overall.

For how long have I used the solution?

I have been using Windows since childhood, so for my professional experience, it has been about sixteen years.
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How are customer service and support?

I have contacted Microsoft support a couple of times to address encountered errors. I am satisfied with their help.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup of Windows 10 is up to the mark as to what it needs to be. It takes approximately half an hour to set up and configure.

What's my experience with pricing, setup cost, and licensing?

Windows 10 is cost-effective when compared to other competitors available such as Mac and Linux. It has different subscription models, offering various features tailored to business needs.

Which other solutions did I evaluate?

I have used Linux as well.

What other advice do I have?

Windows 10 has some AI integrations, but I haven't used them. I would rate Windows 10 seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Yong Seok Kang - PeerSpot reviewer
Technical Consultant at MTRiver Consulting
Real User
Top 5Leaderboard
Has good integration features and a fantastic UI
Pros and Cons
  • "When it comes to the integration features, Windows 10 and Windows 11 are the same."
  • "Sometimes, I receive a blue screen when I open the product, so it is an area that can be improved in the tool."

What needs improvement?

Sometimes, I receive a blue screen when I open the product, so it is an area that can be improved in the tool.

For how long have I used the solution?

I have experience with Windows 10.

How are customer service and support?

I never contacted the solution's technical support, and instead, I use ChatGPT. I can find solutions to my issues with ChatGPT.

Which solution did I use previously and why did I switch?

I upgraded from Windows 10 to Windows 11. I have to face my customers, who normally prefer Windows 11 now, so I upgraded my PC. Windows 11 is more stable overall than Windows 10, and its UI is fantastic.

What's my experience with pricing, setup cost, and licensing?

Microsoft supports free upgrades from Windows 10 to Windows 11.

What other advice do I have?

At some point in time, Windows 10 will reach the end of service, and then it can not be supported by Microsoft. I think everybody has to upgrade the OS to Windows 11 from Windows 10.

Windows 10 and Windows 11 look quite similar. It is quite easy to use the very good secured features in Windows 11. When I used to use Windows 10, it was quite difficult to find the features that I wanted. When it comes to protection, Windows 11 gives many functions or default options, but Windows 10 does not.

When it comes to the integration features, Windows 10 and Windows 11 are the same. Nowadays, many product companies support Windows 11, and then they start to support Windows 10.

Many people, like me, normally use ChatGPT. ChatGPT has two versions, one is for free and the other is a commercial version. The commercial version is excellent, and I am satisfied with it.

If I need some features or functions in Windows 10 or Windows 11, I check with my IT team.

Over Windows 10, I would recommend Windows 11 to others.

I rate the tool a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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May 2025
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Associate Director Regional IT at Cineplexes
Real User
Top 20
Supports multiple windows, which helps organize tasks
Pros and Cons
  • "The tool supports multiple windows, which helps organize tasks. I find Windows 10 quite stable compared to earlier versions. The Windows Defender is much better for security, though it may not be suitable for company use. Personally, it's okay for me."
  • "I don't face major challenges with Windows 10. My main concern is how the system protects against hackers, especially after recent reports of systems being accessed without user knowledge. For improvements, since Microsoft plans to stop supporting Windows 10 soon, it might be better to focus on Windows 11. However, if I had to suggest improvements for Windows 10, I'd recommend including convenient features like those in Apple products. For example, Apple's easy printer setup without needing to install drivers."

What is our primary use case?

I use Windows 10 as a normal desktop environment.

What is most valuable?

The tool supports multiple windows, which helps organize tasks. I find Windows 10 quite stable compared to earlier versions. The Windows Defender is much better for security, though it may not be suitable for company use. Personally, it's okay for me.

What needs improvement?

I don't face major challenges with Windows 10. My main concern is how the system protects against hackers, especially after recent reports of systems being accessed without user knowledge. For improvements, since Microsoft plans to stop supporting Windows 10 soon, it might be better to focus on Windows 11. However, if I had to suggest improvements for Windows 10, I'd recommend including convenient features like those in Apple products. For example, Apple's easy printer setup without needing to install drivers.

For how long have I used the solution?

I have been using the product for six years. 

What do I think about the scalability of the solution?

It's very easy to scale to more machines. I'd rate the scalability a ten out of ten. My company has 200-300 users. 

How was the initial setup?

Setup is very easy for me - I'd rate it a ten out of ten. Even for people who don't know much, it's quite easy. It takes about 10-15 minutes to set up.

What's my experience with pricing, setup cost, and licensing?

The price is quite expensive for our currency. A perpetual license costs around 300 dollars.

What other advice do I have?

There was a recent issue regarding vulnerabilities where hackers could access desktops remotely through firmware. This wasn't fully dependent on Microsoft, as it involved browsers like Chrome and Explorer. Once identified, the issue was resolved quickly.

I advise those wanting to use Windows 10 to go for Windows 11 instead.

Overall, I'd rate it a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Abhilash Sherkane - PeerSpot reviewer
Practitioner - Service Management at Peristent Systems
Real User
Top 5Leaderboard
Offers a very ease of setup phase to its users
Pros and Cons
  • "The product's initial setup phase was very simple, and I feel anyone can do it."
  • "The tool's expensive part is an area where improvements are required."

What is our primary use case?

I use the solution in my company as it is the operating system installed on my laptop. The tool is used for regular day-to-day use, like for running apps and some official work.

What needs improvement?

The tool's expensive part is an area where improvements are required.

For how long have I used the solution?

I have experience working with Windows 10. I have been using it since it was released on the market.

How are customer service and support?

I never had to contact the solution's technical support.

Which solution did I use previously and why did I switch?

Personally, I use macOS, and I believe it is good for personal use.

How was the initial setup?

The product's initial setup phase was very simple, and I feel anyone can do it.

The solution can be deployed in 45 minutes.

What was our ROI?

Windows 10 is definitely better than Windows 7 in terms of performance, as it is comparatively faster and easier to work with, so all the work gets done quickly.

What's my experience with pricing, setup cost, and licensing?

The tool's price used to be good earlier, but now it has become expensive. The tool is worth the money, especially since Windows 10 users got auto-upgraded to Windows 11.

What other advice do I have?

After the tool's implementation, I can say that I see that its performance is better since the system does not hang anymore. The UI is also good. Overall, the experience is even better with Windows 11.

Windows 10 was definitely better than Windows 7. Windows 11 is better than Windows 10.

I like the fact that Windows 10 introduced Windows Defender, so I don't have to install antivirus separately. Windows Defender works well.

I have not integrated the tool with other teams.

I recommend Windows 11 over Windows 10.

I rate the tool an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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ImranRasheed - PeerSpot reviewer
Manager, IT at kas
Real User
Top 5
A mature product that is available for free in the market that needs to reduce unnecessary updates
Pros and Cons
  • "The best thing about Windows 10 is that you can run anything on it."
  • "In general, most of the time, the updates in Windows 10 bring problems instead of solving them, making it an area requiring improvements."

What is our primary use case?

I use Windows 10 in my workplace as it is our main operating system.

What is most valuable?

I have never considered which features I found most valuable in Windows 10. At my workplace, we use Windows because we have no other choice.

What needs improvement?

Microsoft needs to stop experimenting with different options and settle down, especially when it comes to Windows 10. If something broken in Windows 10 gets fixed in a year or two by Microsoft, then it gets broken again in the next update.

In Windows 10, you can access a particular setting page in two clicks. In Windows 11 eleven, you get to the same setting page you used in Windows 10 after four or five clicks. When Microsoft comes up with Windows 12, it will be six to eight clicks, meaning that with each update, it gets complicated.

In Windows 10, you can access a particular setting page with two clicks. In Windows 11 eleven, you get to the same setting page you used in Windows 10 after four or five clicks. When Microsoft comes up with Windows 12, it will take six to eight clicks.

After Windows 95, Microsoft changed everything drastically. If you were a user of an Apple computer and you also used macOS 10 around 15 years ago, you may have seen how Apple comes up with new versions, but it still looks the same. The person who was using macOS 10 can easily use the latest macOS. If you pick a person who has used Windows 95 and you give him a computer with Windows 11, he will be lost. Windows 10 and Windows 11 are not different from each other, but Microsoft keeps adding differences. If you go back into the past, then you will see that five years ago, there were a lot of differences between Windows 8, Windows 8.1, Windows 10, and Windows 11. In general, most of the time, the updates in Windows 10 bring problems instead of solving them, making it an area requiring improvements.

For how long have I used the solution?

I have been using Windows 10 for seven to eight years.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a seven out of ten.

What do I think about the scalability of the solution?

Windows 10 is an independent operating system running on a single computer.

Scalability-wise, I rate the solution a seven out of ten.

In our organization, there are 300 computers, out of which 200 computers would be on Windows 10 and 100 computers would be on Windows 11.

How are customer service and support?

The solution's technical support is good. I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have experience with Windows 10 and Windows 11.

How was the initial setup?

The product can be deployed in about half an hour.

The solution is deployed on an on-premises model.

What's my experience with pricing, setup cost, and licensing?

My organization gets Windows 10 for free with our computers.

What other advice do I have?

Windows 10 is an okay operating system that is mature. The best thing about Windows 10 is that you can run anything on it.

I rate the overall solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Akos Szirmai - PeerSpot reviewer
Application Development Specialist at Field consulting Ltd.
Real User
Top 5Leaderboard
Easy installation and the initial setup time is reasonable
Pros and Cons
  • "Windows is so widely used that almost every problem has been encountered by someone else. There are usually multiple solutions or workarounds available online. So, in that sense, the support is pretty good."
  • "Stability can be an issue. I have to restart it every two days. And the boot time is quite long."

What is our primary use case?

I use it for running various applications, like Office 365.

What is most valuable?

Compared to earlier versions I've used, it's certainly an improvement in some ways. I started with Windows way back, maybe even before 3.0, though that was the first widely used. 

I was already using Windows 2.0 during university, then was required to use 3.0, 3.1, and Windows 95. I skipped 98 and switched to XP. 

So, it's hard to pinpoint a specific "business case" for Windows 10. There's Linux as an alternative, but compatibility with the applications I use just wasn't there, making it a poor choice for me. In that sense, it's mostly just a one-way street.

What needs improvement?

Stability can be an issue. I have to restart it every two days. And the boot time is quite long. My laptop's old, has no SSD, and is just a traditional Winchester. Had desktops with Windows 11 and SSDs, much better performance. But hardware limitations on my current laptop lead to stability and response issues.

It's more like the whole reinstall every two years thing. It makes cleaning a pain. Performance improves significantly after a fresh install, then slowly deteriorates as I add more programs.

But my biggest concern with Windows 10 is actually bigger than my situation. I'm replacing my laptop anyway, but I read that Windows 10 support ends in a year or so. And with hardware limitations, many other computers won't run Windows 11. So it's not just me. A lot of people with decent, still-working Windows 10 machines will lose support and be unable to switch to 11. 

This will be a significant problem for individuals and institutions. Large companies with thousands of computers don't replace them every three years, and they might face issues with many computers unable to run Windows 11 and lacking support for 10.

For how long have I used the solution?

I've been using Windows 10 for several years. It's the core system on my current laptop. So, I've been using it for over five years, basically since its introduction.

What do I think about the stability of the solution?

Windows 10 is definitely more stable, not like the earlier versions with those constant blue screens when the system crashed. I've been using it for years and maybe seen the blue screen only two or three times. So, it's really stable.

The problem isn't the stability, but the performance definitely degrades over time.

What do I think about the scalability of the solution?

If you add more RAM, Windows will use it and provide better performance. But otherwise, it's not easy to interpret scalability in this context.

I work in a small organization. Maybe 10 to 15 people use Windows 10, but individually not centrally managed.

How are customer service and support?

We get support mostly from internet searches. Windows has some built-in diagnostics for network issues, printing problems, and so on. Sometimes, the analysis results or even failures from these tools lead you to different support homepages. I've found some helpful answers there, but it's not always clear whether it's an official Microsoft page or just a general support site. 

On the other hand, Windows is so widely used that almost every problem has been encountered by someone else. There are usually multiple solutions or workarounds available online. So, in that sense, the support is pretty good. I've never actually had to contact a technical support rep directly.

How would you rate customer service and support?

Positive

How was the initial setup?

The full setup takes about an hour and a half. Naturally, installing all your programs after that can take two days, but that's a separate issue.

The process was pretty simple. I prepped an installation flash drive with the necessary components from the Windows homepage, stuck it in, and the setup started. 

I gave some parameters and entered my license key, and that was pretty much it. There were some choices along the way, but they were all straightforward.

It was on-premises for me, but I know larger organizations can deploy Windows remotely with disk images or over the network. That's a different process, though.

What's my experience with pricing, setup cost, and licensing?

I paid for a license, but there's no monthly fee. It was a one-time purchase, maybe around $100, with my laptop. Not a huge expense.

Which other solutions did I evaluate?

I didn't evaluate other options. When Windows 10 came out, I was still on Windows 7, and I switched pretty quickly within a year. Didn't really explore alternative options. I did try Linux as a possibility, but the software I use isn't compatible.

What other advice do I have?

Overall, I would rate the solution a nine out of ten. I would advise not to install too many unnecessary programs because it will definitely slow down Windows, especially those with resident components running in the background.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer1998375 - PeerSpot reviewer
Analyst at a comms service provider with 10,001+ employees
Real User
Top 10
Useful for emails, reading books, and watching movies—for work and entertainment
Pros and Cons
  • "I've used different Windows releases for many years, so it's the preferred operating system that I'm used to. I don't use the tiled interface that Microsoft introduced to unify laptop and mobile interfaces, but I find it inconvenient on laptops. I prefer the more classical, conservative interface like Windows 7 and XP."
  • "I think there are too many unnecessary questions when installing the solution. I try to do it as quickly as possible, answering "no" or "I don't want" to most questions. I don't remember the questions because I just try to skip them all. I don't pay attention to particular questions as I don't need them. I know I'll get Windows at the end, which I need. Compared to years ago, the installation process now has many more non-technical questions about usage and family members, which I don't like."

What is our primary use case?

I use Windows 10 for everything in my IT job. I use it for different tools, programs, and client software in a client environment. I also use it for emails, reading books, and watching movies—for work and entertainment.

What is most valuable?

I've used different Windows releases for many years, so it's the preferred operating system that I'm used to. I don't use the tiled interface that Microsoft introduced to unify laptop and mobile interfaces, but I find it inconvenient on laptops. I prefer the more classical, conservative interface like Windows 7 and XP.

What needs improvement?

I think there are too many unnecessary questions when installing the solution. I try to do it as quickly as possible, answering "no" or "I don't want" to most questions. I don't remember the questions because I just try to skip them all. I don't pay attention to particular questions as I don't need them. I know I'll get Windows at the end, which I need. Compared to years ago, the installation process now has many more non-technical questions about usage and family members, which I don't like.

For how long have I used the solution?

I have been using the product for six to seven years. 

How are customer service and support?

I've never directly contacted Microsoft support, but I've found answers on their support website through Google searches. 

What other advice do I have?

I don't personally manage the security features; corporate administrators handle that. I don't control the default Windows security services. 

Our company plans to upgrade to Windows 11 in a few months, replacing Windows 10. I'm unsure about performance compared to Linux, but I'm more used to Windows, so I don't plan to switch.

We have OneDrive integration, but I don't use it much. For security and privacy reasons, I prefer keeping my files locally on hard disks rather than in the cloud. I also don't like distributing my files across cloud networks to make them more available to others.

I'd rate Windows 10 as eight out of ten. It's not a ten because of unnecessary features like the tiled interface and installation questions. Also, a controversial feature in Windows 11 would automatically take screenshots every few seconds, including passwords and secret information. After complaints, Microsoft made this feature off by default. They presented it as an advantage for retrieving lost information, but people feared privacy implications. That's why I don't rate it a ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer1444875 - PeerSpot reviewer
Co-Founder at a consultancy with 51-200 employees
Real User
Top 20
Updates have slowed system performance impacting software usage
Pros and Cons
  • "Windows 10 has significantly improved; it processes information more quickly, and when using mapping software such as QGIS or ArcGIS, the system remains stable, especially when handling heavy files."
  • "The system frequently attempts to update Windows 10 software, which significantly slows down my laptop computer."

What is our primary use case?


What is most valuable?

From Windows 98 to Windows 10, there were various issues, however, Windows 10 has significantly improved. It processes information more quickly, and when using mapping software such as QGIS or ArcGIS, the system remains stable, especially when handling heavy files.

What needs improvement?

There were some issues with Windows 10, however, I cannot specify them at this moment.

The system frequently attempts to update Windows 10 software, which significantly slows down my laptop computer. Though they fixed many issues for Windows 10, the update problem has become worse.

When running mapping software and attempting to load an image, the system sometimes reboots unexpectedly. This might be partially due to my laptop, but it shouldn’t happen with 16 GB of memory.

Which solution did I use previously and why did I switch?

I am currently using Windows 10. I attempted to use Windows 11, however, it was not compatible with my needs.

What other advice do I have?

The overall experience with Windows 10 is acceptable. Microsoft should maintain Windows 10 in its current state without making significant changes.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.