I primarily use the solution for running my applications.
Chief Executive Officer at a tech services company with 1,001-5,000 employees
Easy to use with a good user interface and helpful technical support
Pros and Cons
- "It helps me with being able to multitask and run various applications in tandem."
- "The product could be more scalable."
What is our primary use case?
What is most valuable?
The latest UI, user interface, is very good.
It helps me with being able to multitask and run various applications in tandem.
The solution is easy to use, and I tend to use it a lot. It's running all the time.
Technical support is okay.
What needs improvement?
The product could be more scalable.
For how long have I used the solution?
I've used the solution for four or five years now.
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What do I think about the scalability of the solution?
The solution really isn't scalable.
70% to 80% of people in our organization are using Windows 10.The rest may be using Linux.
How are customer service and support?
I've dealt with technical support in the past and it is okay. I'm satisfied with the level of service we receive.
Which solution did I use previously and why did I switch?
We also use Linux Ubuntu in our organization.
When it comes to installation, Ubuntu is easier, as there's only one command line of code needed for installing apps.
How was the initial setup?
My understanding is that the initial implementation is simple and straightforward. That said, it came pre-installed on my laptop and therefore I did not handle the process myself.
What about the implementation team?
The product came to me pre-installed on my machine.
What's my experience with pricing, setup cost, and licensing?
The solution already comes with the Windows machine. If you have a Windows device, it comes pre-installed and therefore it's included in whatever Microsoft license you have. There isn't a monthly or yearly licensing fee.
What other advice do I have?
I'd rate the solution at a ten out of ten as I really enjoy the UI and the general usefulness of the product.
I would recommend the solution to other users and organizations.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Financial Controller at a media company with 201-500 employees
Easy to use with a nice interface and good stability
Pros and Cons
- "I've pretty much used the solution without incident."
- "The licensing could always be less expensive."
What is our primary use case?
We primarily use the solution for running personal applications.
What is most valuable?
The solution has been stable.
The solution is easy to use.
I've pretty much used the solution without incident.
The solution is free with the hardware. It's not expensive.
The interface is decent.
We haven't had any issues with security.
What needs improvement?
Overall, I haven't had issues and cannot recall coming across missing features.
The licensing could always be less expensive.
For how long have I used the solution?
I've used the solution for about eight or so years at this point.
What do I think about the stability of the solution?
The stability of the solution has been very good. There are no bugs or glitches. It doesn't crash or freeze. The performance has been pretty good.
What do I think about the scalability of the solution?
I use the solution personally. I haven't found the need to scale it.
Which solution did I use previously and why did I switch?
I did not use a different solution before I started using Windows 10.
What's my experience with pricing, setup cost, and licensing?
The product comes with the hardware. It's not an expensive solution at all.
What other advice do I have?
I'd rate the solution at an eight out of ten.
I simply use the solution personally, for myself and my applications. I'm an end-user.
It's a default solution in my company. Most people who are on Microsoft would use Windows 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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June 2025

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Assistant Manager at a educational organization with 1,001-5,000 employees
Review about Windows 10
Pros and Cons
- "As we are talking about Microsoft, the installation has not posed any problems."
- "As we are talking about Microsoft, I have encountered no problems with the installation."
For how long have I used the solution?
I have been using Windows 10 for ten to twenty years. Any time one uses a PC he makes use of Windows.
What do I think about the stability of the solution?
The performance and stability are not bad. The stability seems fine by me.
I cannot state definitively one way or the other if there is a need to improve the stability.
How was the initial setup?
As we are talking about Microsoft, I have encountered no problems with the installation.
What about the implementation team?
The installation can be handled on one's own.
I am not aware of how much technical team is required for the deployment.
What's my experience with pricing, setup cost, and licensing?
The price is not in my purview and, as such, is not an area of my concern.
What other advice do I have?
I consider the solution to be okay.
I do not see a need to improve the solution's security features.
I feel the interface and dashboard are fine. I adopt it in such a way that it suits my needs.
There are several thousand people making use of the solution in my university.
The solution is fine by me and I make use of it, but I am not in a position to recommend it to others. I feel there is no alternative. As I am unfamiliar with Mac and Linux, I do not attempt their use.
I rate Windows 10 as a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
MIS Specialist at a agriculture with 201-500 employees
User-friendly interface, but not so stable
Pros and Cons
- "Windows 10 is quite user friendly."
- "Windows 10 is not so stable sometimes. We've seen bugs before, so we contacted Microsoft technical support and they resolved it."
What is our primary use case?
I'm using Windows 10 on my work computer to run personal and business applications.
What is most valuable?
Windows 10 is quite user-friendly.
For how long have I used the solution?
I've been using Windows 10 for the last two years.
What do I think about the stability of the solution?
Windows 10 is not so stable sometimes. We've seen bugs before, so we contacted Microsoft technical support and they resolved it.
What do I think about the scalability of the solution?
Not so much scalable.
How was the initial setup?
Our systems came with Windows 10 already installed.
What other advice do I have?
I would rate Windows 10 six out of 10. I can recommend it.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Operations Manager at Cognitive Global
Mostly stable and setup isn't complicated
Pros and Cons
- "Windows setup isn't very complicated. Mostly, we have someone proficient in Windows to do our installations."
- "At the beginning of the year, there was a Windows patch update that created a lot of problems for our customers. They kept on getting the blue screen."
For how long have I used the solution?
This is a new laptop, so I've been using it for less than a year.
What do I think about the stability of the solution?
I haven't had any issues with my system. But at the beginning of the year, there was a Windows patch update that created a lot of problems for our customers. They kept on getting the blue screen. I believe it was a patch update in February at the beginning of the year, if I'm not mistaken. So, we were getting a lot of calls. Yeah, that was the only issue I found. But otherwise, Windows was totally fine because we are all familiar with it.
How are customer service and support?
So far, Microsoft support has been okay. But then again, we have in-house support. So, before it goes to the Microsoft team, most issues are handled by our team. We have a structured support team, so I haven't had any problems so far.
How was the initial setup?
Windows setup isn't very complicated. Mostly, we have someone proficient in Windows to do our installations. It's not something normal users deal with. So if you ask an average user, they might say it's a bit complex, but otherwise, no.
What's my experience with pricing, setup cost, and licensing?
We primarily use yearly subscriptions because organizations prefer bundled packages that you pay for annually. We also recommend that. Who wants to pay every month?
What other advice do I have?
I rate Windows 10 eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Co-Owner at a tech services company with 51-200 employees
Stable and easy to install
Pros and Cons
- "What I like about Windows 10 most is its stability."
- "The license for Windows 10 is a little bit expensive."
What is our primary use case?
I use Windows 10 for running personal and business applications. The company where I am working is a little bit small for the moment, so it's about 300 users.
For how long have I used the solution?
I've been using Windows 10 for about three years.
What do I think about the stability of the solution?
What I like about Windows 10 most is its stability.
How are customer service and support?
I used Microsoft tech support a long time ago but not for Windows 10.
How was the initial setup?
Windows 10 was easy to install. I'm not sure how long it took, but it was easy.
What's my experience with pricing, setup cost, and licensing?
The license for Windows 10 is a little bit expensive.
What other advice do I have?
I rate Windows 10 nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Engineer at a real estate/law firm with 201-500 employees
Stable and easy to use with good performance
Pros and Cons
- "The initial setup is very straightforward."
- "We'd always be happier if the enterprise version was a little bit lower in price."
What is our primary use case?
We use it for everything. We just don't use any other version at the moment. For the last four, five years, we are just using this one version, Windows 10.
What is most valuable?
The performance of the solution is good. We have found the product to be stable.
The interface is also good and it is very easy to use.
The initial setup is very straightforward.
What needs improvement?
So far, the solution has been very good. I cannot recall coming across any missing features. There's nothing I would add at this time.
We'd always be happier if the enterprise version was a little bit lower in price.
For how long have I used the solution?
I've used the solution for four or five years now.
What do I think about the stability of the solution?
The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable and we have found the performance to be very good overall.
What do I think about the scalability of the solution?
We have close to 200 people using the solution at this time.
Which solution did I use previously and why did I switch?
For the last few years, we haven't used anything but Windows. We upgraded from Windows 7, which is what we used previously.
How was the initial setup?
The initial setup is pretty straightforward. It's not overly difficult or complex. A user shouldn't struggle to set it up.
In terms of deployment, you do need more people and more time if you have to do it in multiple geographical locations. In our case, we use around 10, and they cover our locations very well.
In terms of maintenance, just to look after the OS and all those things, we have a team of five.
What's my experience with pricing, setup cost, and licensing?
While we would always prefer a lower cost for licensing the product, for the kind of quality the software system is providing, I cannot complain. You get pretty good value.
What other advice do I have?
I'd rate the solution at a nine out of ten. We've been pretty happy with its capabilities.
I would recommend the solution to other users and organizations.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Account Management Leader at AlgoSec
Never had to contact technical support
Pros and Cons
- "If users don't want to worry about compatibility with any Windows application, I think that Windows is a good solution."
- "Personally, I think the product could be cheaper."
What is our primary use case?
Generally, I'm using this computer for business 90 percent of the time. In my organization, we have hundreds of employees using Windows 10.
What is most valuable?
I've been using Microsoft for more than 20 years now, so I don't have any other experience to compare it to.
For how long have I used the solution?
I've been using Windows 10 for more than six years.
How are customer service and support?
I haven't had any experience with Microsoft support.
How was the initial setup?
I haven't installed it. I'm getting my computer from my company, and it comes to me ready to work in that system.
What's my experience with pricing, setup cost, and licensing?
The organization is using 365, and it's a yearly license. Personally, I think the product could be cheaper.
What other advice do I have?
I would rate Windows 10 an eight out of 10. If users don't want to worry about compatibility with any Windows application, I think that Windows is a good solution.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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