I use it at work and for my personal applications. We use to work with Microsoft Word and Microsoft Excel.
Investment Professional at a venture capital & private equity firm with 11-50 employees
Integrates will with other Microsoft applications and is easy to use
Pros and Cons
- "It's easy to use."
- "The stability could improve and it could be more secure."
What is our primary use case?
What is most valuable?
It's easy to use.
What needs improvement?
The stability could improve and it could be more secure.
For how long have I used the solution?
I joined the firm this year. I have been using Windows 10 since I started with this company.
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What do I think about the stability of the solution?
Windows 10 is a stable solution, but it could be better.
What do I think about the scalability of the solution?
We have 20 users in our firm that use this solution.
How are customer service and support?
I have not contacted Microsoft technical support.
Which solution did I use previously and why did I switch?
I have also used Apple.
How was the initial setup?
I was not involved with the installation.
We have a team of two in our IT department to deploy and maintain this solution.
What other advice do I have?
I am not a super IT-specific person. I use it on my laptop.
I would rate Windows 10 an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Senior Database Administrator at a consumer goods company with 201-500 employees
Reliable general use solution with good functions and GUI
Pros and Cons
- "Some things that I like about Windows 10 are its GUI, its performance is good, and it has many features."
- "In terms of what could be improved, I would say that the most critical thing is security, including the ransomware."
What is our primary use case?
We are using Windows 10 for general use.
What is most valuable?
Some things that I like about Windows 10 are its GUI, its performance is good, and it has many features.
What needs improvement?
In terms of what could be improved, I would say that the most critical thing is security, including the ransomware.
For how long have I used the solution?
I have been using Windows 10 for around three years.
Our company has a policy to use the latest update.
What do I think about the stability of the solution?
It is generally reliable.
What do I think about the scalability of the solution?
Windows 10 is scalable.
We have more than 100 people using it.
How are customer service and technical support?
Customer support is good in my experience.
How was the initial setup?
The initial setup is simple.
What other advice do I have?
On a scale of one to ten, I would give Windows 10 an eight.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Windows 10
June 2025

Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
859,957 professionals have used our research since 2012.
Information Management Specialist at a government with 501-1,000 employees
User-friendly, scalable, and offers good performance
Pros and Cons
- "Technical support is very good."
- "The solution could offer better integration capabilities."
What is our primary use case?
We are primarily using the solution to run various Microsoft applications and Microsoft 365.
What is most valuable?
The product is stable and reliable. The performance is very good.
We have found the solution to be quite easy to use. It's user-friendly and simple to navigate around.
The product is very scalable.
Technical support is very good.
What needs improvement?
The solution could offer better integration capabilities.
For how long have I used the solution?
I've been using the solution for a couple of years at this point. It's been a while.
What do I think about the stability of the solution?
The stability of the product is excellent. The performance is great. There are no bugs or glitches and don't recall it ever crashing or freezing.
What do I think about the scalability of the solution?
We have found the solution to be scalable. IF a company needs to expand it, it can do so. It's not a problem at all.
In my organization, there are about 350 users that use the product.
How are customer service and technical support?
We've contacted technical support in the past and they were good. They are helpful and responsive. I was satisfied with the level of service on offer.
Which solution did I use previously and why did I switch?
We did not previously use a different operating system. We have always used Microsoft.
How was the initial setup?
I did not personally handle the initial setup and therefore cannot speak to how straightforward or difficult the process was, or how long it took.
I'm not sure how many technical team members are needed to handle deployment and maintenance tasks.
What about the implementation team?
Our IT team handled the installation process for us.
What's my experience with pricing, setup cost, and licensing?
We do pay a yearly licensing fee. I cannot speak to the exact terms or costs, however.
What other advice do I have?
I'm just a customer and an end-user. I don't have a business relationship with Microsoft.
I'd rate the solution at a nine out of ten. We have enjoyed using it over the years. We are satisfied with its capabilities.
I would recommend the solution to other organizations.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Production Engineer at a consultancy with 201-500 employees
A stable and scalable solution for running one's personal applications
Pros and Cons
- "The solution is stable."
- "While we have patches on a monthly basis, the solution could be more secure."
What is our primary use case?
I employ the solution for normal use, such as the running of personal applications and internet Office.
What needs improvement?
While we have patches on a monthly basis, the solution could be more secure. Overall, the solution is good for me.
For how long have I used the solution?
I have been using Windows 10 for a couple of years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is definitely scalable.
How are customer service and technical support?
We have support but do not have experience with them.
Which solution did I use previously and why did I switch?
It was never a question of us using Windows, as we have always done so. We do not wish to use Linux and do not use Citrix for our users, but only for disaster recovery.
What about the implementation team?
Installation does not pose an issue for us, as we employ a CCM and make use of the master.
We can do this on our own with the assistance of a consultant.
We need fewer than 10 people for the deployment and maintenance, consisting of several engineers.
What other advice do I have?
The solution is good for me.
There are around 600 or 650 people making use of the solution in my organization.
I would recommend the solution to others.
I rate Windows 10 as an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Executive Director - Product & Solution at a cloud solution provider with 11-50 employees
Stable, compatible with most hardware, and reasonable priced
Pros and Cons
- "Windows 10 is user-friendly and very easy to get a compatible driver for the hardware."
- "The solution could improve by reducing the number of updates that are required to stay secure. There are times when I am doing work on my computer and I get interrupted."
What is our primary use case?
I am using Windows 10 on my laptop as an operating system for running applications.
What is most valuable?
Windows 10 is user-friendly and very easy to get a compatible driver for the hardware.
What needs improvement?
The solution could improve by reducing the number of updates that are required to stay secure. There are times when I am doing work on my computer and I get interrupted.
For how long have I used the solution?
I have been using Windows 10 for approximately one year.
What do I think about the stability of the solution?
Windows 10 has been stable.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is reasonable, it normally comes included with a purchase of a laptop or other device.
What other advice do I have?
I rate Windows 10 an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Consultant at a comms service provider with 10,001+ employees
Familiar to operate, compatible with many computers, but stability needs improvement
Pros and Cons
- "People who have been using Windows tend to keep using it because they are familiar with it, they do not start using Apple or something else. There has been a lot of improvement from previous versions and can be used on many systems."
- "Windows 10 could improve the performance of the interface, it was faster in Windows 8."
What is our primary use case?
I use Windows 10 on my personal and business laptop as an operating system to run applications.
What is most valuable?
People who have been using Windows tend to keep using it because they are familiar with it, they do not start using Apple or something else. There has been a lot of improvement from previous versions and can be used on many systems.
What needs improvement?
Windows 10 could improve the performance of the interface, it was faster in Windows 8.
For how long have I used the solution?
I have been using Windows 10 for approximately a year and a half and I have been using Windows throughout my life, approximately 16 years
What do I think about the stability of the solution?
The solution could improve its stability.
What do I think about the scalability of the solution?
In my organization, there are thousands of users using Windows 10.
How are customer service and technical support?
I have not needed to use technical support.
Which solution did I use previously and why did I switch?
I have used Windows 8.
How was the initial setup?
Windows 10 came preinstalled on my laptop, I did not need to install it.
What's my experience with pricing, setup cost, and licensing?
There is a license required for this solution.
What other advice do I have?
I rate Windows 10 a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Global Head - Datacenters, Cloud and IT Core Services at a logistics company with 10,001+ employees
Stable, easy to install, and has good support
Pros and Cons
- "The technical support is fantastic."
- "They need better upgrading. It is not updating for me at all."
What is our primary use case?
I use this solution mostly for running my personal applications.
What needs improvement?
Since I purchased this solution, the upgrades have stopped. They need to do something better when it comes to the upgrades.
They need better upgrading. It is not updating for me at all.
For how long have I used the solution?
I have been using Windows 10 since it has been launched.
What do I think about the stability of the solution?
The stability is good. I have no issues with the stability of this solution.
What do I think about the scalability of the solution?
We have ten users in our company.
How are customer service and technical support?
The technical support is fantastic.
How was the initial setup?
It was easy to install, it only took a couple of minutes.
A normal person could maintain this solution.
What about the implementation team?
I completed the installation myself. I did not need the help of an integrator or a consultant.
What's my experience with pricing, setup cost, and licensing?
Licensing fees are paid yearly.
What other advice do I have?
I would definitely recommend this solution.
I would rate Windows 10 a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Engineer
User friendly, good compatibility, and simple installation
Pros and Cons
- "Windows 10 is more user-friendly and compatible than the previous version, Windows 7."
- "We are using Defender for security protection, which is part of Windows 10. We have been receiving a lot of spam mail, but when we speak to Microsoft, they claim the email is from a genuine website. However, inside that mail, there is a link, and when we click the link, it is spam. They need to improve their customer support when dealing with these types of issues."
What is our primary use case?
We use Windows 10 as an operating system to run applications.
What is most valuable?
Windows 10 is more user-friendly and compatible than the previous version, Windows 7.
For how long have I used the solution?
I have used Windows 10 for approximately three years.
How are customer service and technical support?
We are using Defender for security protection, which is part of Windows 10. We have been receiving a lot of spam mail, but when we speak to Microsoft, they claim the email is from a genuine website. However, inside that mail, there is a link, and when we click the link, it is spam. They need to improve their customer support when dealing with these types of issues.
We have two clients that are experiencing the same issue. It has been almost three months since we are have been discussing this problem with Microsoft and they have not provided a solution.
How was the initial setup?
The initial setup is very easy.
What other advice do I have?
I rate Windows 10 an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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