Windows 10 can be used for running personal or business applications.
Technical Presales Consultant/ Engineer at a tech vendor with 10,001+ employees
Easy to use for everyone, simple installation, but expensive
Pros and Cons
- "The most valuable feature of this solution is its ease of use. It is the most used operating system in the world."
- "The solution can improve by making it more private and allowing users to know what operations are going on in the background code."
What is our primary use case?
What is most valuable?
The most valuable feature of this solution is its ease of use. It is the most used operating system in the world.
What needs improvement?
The solution can improve by making it more private and allowing users to know what operations are going on in the background code. More transparency is needed. For example, there is a project called Purism which is a Linux operating system that comes in a form of a phone or a laptop. Their focus is transparency, if I wanted to know what exactly is happening on my device, I can always go to the project documentation and take a look for my peace of mind.
For how long have I used the solution?
I have been using Windows 10 for approximately five years.
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What do I think about the scalability of the solution?
Everyone in my organization is using this solution.
How are customer service and support?
I have never needed to open a ticket with the Microsoft technical team.
Which solution did I use previously and why did I switch?
I have used Purism Linux.
How was the initial setup?
The installation is simple and anyone could do it.
What about the implementation team?
We have a team that does the implementation and maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
The solution can be expensive for businesses to use Microsoft Windows 10.
What other advice do I have?
I would not recommend Windows 10 personally, but because it is the most used operating system, most employees in an organization would adapt to it quickly. They are familiar with it.
It is good to look at alternatives and evaluate. At the same time never underestimate the effect of rejection that end users can have if you change the technology.
I would advise others using Windows solutions to invest heavily in the security products, they are the most used operating system. That does not make it less secure than other operating systems but it makes it more targeted. When it is more targeted you will have more vulnerabilities and therefore it is really important to focus on the security aspects when it comes to Windows infrastructure.
I rate Windows 10 a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

General Manager at Mun Chuen Transport
Straightforward to set up with good stability and lots of troubleshooting information available online
Pros and Cons
- "The solution has been very stable."
- "The time it takes to initially install the solution could be a bit less. Right now, it takes a few hours. We'd like it to be faster."
What is our primary use case?
We primarily use the solution for document processing and the database for using Excel. In my case, I use a lot of Excel and Microsoft Word. I tend to stick to Office applications and Microsoft applications only.
What is most valuable?
We are upgrading the physical RAM in order to use the open drive.
We've been familiarizing ourselves with the features.
The initial setup was quite straightforward.
The solution has been very stable.
You can easily find answers to any questions you have online.
What needs improvement?
I haven't extensively explored all of the features and aspects of the solution.
The time it takes to initially install the solution could be a bit less. Right now, it takes a few hours. We'd like it to be faster.
For how long have I used the solution?
I've been using the solution for three years at this point. It's been a while.
What do I think about the stability of the solution?
The solution is now quite stable. At the beginning, we are facing some problems, however, nowadays, after all of these software patches and security patches, it's quite stabilized. There are no more issues. Its performance is very reliable.
What do I think about the scalability of the solution?
I consider myself an average user and therefore have never attempted to scale the product. I'm not sure how it would go. I have never tried.
How are customer service and technical support?
I've never reached out to technical support directly. Usually, if I run into issues, I Google answers and troubleshoot by myself. Therefore, I can't speak to how helpful or responsive they would be.
Which solution did I use previously and why did I switch?
We updated from a previous Windows version - either Windows 7 or 8.
How was the initial setup?
The initial setup was very straightforward and simple. It's not overly complex or difficult.
The installation process took a few hours, as we were upgrading from an old Windows version to Windows 10.
What about the implementation team?
I have handled all aspects of the implementation myself. By myself, I have handled the upgrading, auto-upgrading, downloading, and installation by myself. I did not need the help of an integrator or consultant.
What's my experience with pricing, setup cost, and licensing?
The software and hardware tend to get bundled together in the final price. I can't speak to the exact pricing, as it's not an aspect of the product I deal with.
What other advice do I have?
We have the solution deployed to our desktops and laptops.
I'm simply a regular user. I don't have a business relationship with Microsoft.
I would recommend the solution to other users and organizations.
I'd rate the product at an eight out of ten. We've been happy with it so far, however, it's not a perfect product.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Windows 10
July 2025

Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,384 professionals have used our research since 2012.
Product Manager at a computer software company with 201-500 employees
Easy to use, reliable, and always updated
Pros and Cons
- "The solution is easy to use compared to other solutions, such as Mac OS. I am very familiar with Windows 10 since I have been using Windows since I was very young. It is always evolving to meet make new standards."
- "Windows 10 could improve by being more user-friendly and provide a screen mirroring feature for the ability to share the screen with mobile devices without having to purchase a third-party application. With Mac OS it is able to be done right away."
What is our primary use case?
I use Windows 10 to run applications.
What is most valuable?
The solution is easy to use compared to other solutions, such as Mac OS. I am very familiar with Windows 10 since I have been using Windows since I was very young. It is always evolving to meet make new standards.
What needs improvement?
Windows 10 could improve by being more user-friendly and provide a screen mirroring feature for the ability to share the screen with mobile devices without having to purchase a third-party application. With Mac OS it is able to be done right away.
For how long have I used the solution?
I have been using the solution for approximately two years.
What do I think about the stability of the solution?
I have found Windows 10 highly stable.
What do I think about the scalability of the solution?
The solution is scalable.
Which solution did I use previously and why did I switch?
I have previously used other Windows versions.
How was the initial setup?
The solution was installed when I purchased the computer.
What's my experience with pricing, setup cost, and licensing?
The license came with the computer when I purchased it.
What other advice do I have?
I would recommend this solution to others.
I rate Windows 10 a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Infrastructure and System Engineer at a pharma/biotech company with 1,001-5,000 employees
An intelligent OS that is stable with a great interface
Pros and Cons
- "Every new version is always an improvement on the last."
- "In Windows 10, the magnifier is really bad in comparison to the macOS zooming feature."
What is our primary use case?
The solution runs on some of my laptops and I personally have it on my own devices.
What is most valuable?
What I like about Windows 10 is that it's a very intelligent OS. The interface is great. It's stable.
I love the interface. It's very smart. The customization capabilities and all the advantages of Windows 10 are great.
You have a lot of third-party software for the Windows environment.
I have to use it for work, however, it's also a good choice for me as well to use it in my private time.
Every new version is always an improvement on the last.
The initial setup is very straightforward.
What needs improvement?
On a MacBook, in macOS, whatever application you have opened or are using, whether it's Apple or third-party or part of the OS or not, it doesn't matter, at any point you can always zoom in on the screen by just simply pushing a button and rotating the mouse scroll wheel for example, at any time. It's very smooth and fast zooming capabilities. You can zoom in very a lot or zoom in limited, whatever you need, at any part of the screen. I love that feature.
However, in Windows 10, the magnifier is really bad in comparison to the macOS zooming feature. I don't exactly remember what Apple calls it, however, the Windows magnifier is really bad. I tried also some third-party zooming tools and software for Windows, which were also really bad. This is something I really miss in Windows. In Windows, the magnifier really isn't that great.
For how long have I used the solution?
I've basically used the solution since it was released.
What do I think about the stability of the solution?
The solution is quite stable. there are no bugs or glitches. It doesn't crash or freeze. It's reliable.
How are customer service and technical support?
I don't use technical support. It's my understanding that many private users don't. therefore, I can't really speak to how helpful or responsive they are.
How was the initial setup?
The initial setup is quite straightforward. A company shouldn't have any issues with the process.
What other advice do I have?
I work as a consultant for companies and it depends on the client. So sometimes I work in large environments, sometimes medium, sometimes small environments.
I'd recommend the solution to other users and companies.
I'd rate the solution at a nine out of ten. I've been very happy with its capabilities.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
QA Test Lead at a insurance company with 501-1,000 employees
User-friendly with good UI but has some latency
Pros and Cons
- "There's a lot of documentation."
- "Built into the solution is Windows Defender, which is in all the recent versions of the Windows operating system, however, we still end up buying an extra antivirus product in the market to ensure we are secure."
What is our primary use case?
I primarily use the solution for connecting to my remote machine, to the VPN, to my work network. That's the main purpose. I also use it for applications such as Microsoft Word or for accessing YouTube and items of that nature.
What is most valuable?
The UI of the solution has not changed drastically over the years, and therefore, it's easy to get used to the solution if you've used earlier versions of Windows. It's user-friendly in that sense.
Online technical support is helpful. There's a lot of documentation.
What needs improvement?
I notice a lot of latency in Windows 10. Sometimes it slows down things. If I use a virtualized environment and if I run Windows 10, it's definitely slow, even on my personal computer, if it is not SSD. The performance could be much better.
Built into the solution is Windows Defender, which is in all the recent versions of the Windows operating system, however, we still end up buying an extra antivirus product in the market to ensure we are secure. Windows Defender should be enhanced and compete with the market with other antivirus products so that it comes as part of the operating system and actually offers very good protection.
Native apps such as, for example, Windows Notepad, which is a basic feature provided by Windows over the last 24 years, have had no enhancement at all. If you try to play around with some data or put it in a Notepad note, it still is quite difficult to use. You need to pay for Notepad++ or some TextPad, or some other application tool to get some actual usability.
For how long have I used the solution?
I've been using the solution for a couple of years at this point. It's been a while.
What do I think about the stability of the solution?
The performance needs improvement. It can be a bit slow. It takes time to render things. In comparison, Mac renders items very quickly.
How are customer service and technical support?
I've used online tech support in the past. It depends on the case. In a few cases, it is informative and in a few cases, it is not. What I notice is that if I am using Windows, from Windows 95 onwards, if I recollect it correctly. As an end-user, there isn't too much of a drastic change in how it works, and as I've used it for 24 years or so, I have every good understanding of the product.
Which solution did I use previously and why did I switch?
I started using Windows since Windows 95. Before that, I likely used DOS.
How was the initial setup?
I was not a part of the installation process. I got the hardware with the Windows 10 already installed on it. Therefore, I can't speak to the process or how long it takes to deploy.
What's my experience with pricing, setup cost, and licensing?
My understanding is that the license was paid for upfront with the laptop. I can't speak to the exact cost as I just have it on my laptop, and it came already installed and ready to go.
Which other solutions did I evaluate?
I did not evaluate other options before choosing this product.
What other advice do I have?
I'm a customer and an end-user.
I'd rate the solution at a seven out of ten. It's an okay product, however, there are areas for improvement, specifically if you look at the performance.
That said, I would recommend the solution to other users.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sales Manager at INFOSEC
Feature-rich, intuitive, fast, and integrates well with third-party applications
Pros and Cons
- "I like that it has many features that are easily displayed."
- "It is incompatible with some communications when you need to share some data."
What is our primary use case?
We use Windows 10 to manage clients, the CRM or ERP such as SAP or Microsoft Dynamics.
What is most valuable?
Windows 10 is an established operating system. It's a good solution.
It is easy and simple to use, and it's also fast.
It's a quiet operating system, that integrates well with third-party applications.
I like that it has many features that are easily displayed.
It is also very intuitive. For example, if I have a printer with no drivers, the Windows Operating System installs it for me. This makes everything easier for me.
What needs improvement?
We are always excited and interested to learn about new features. It would be helpful to know of the newly available features in advance.
I would prefer to talk to the computer as I would speak to a secretary rather than use the keyboard. It would be nice to be able to speak to the computer and ask it to do certain functions or tasks. A voice-activated assistant would be very helpful.
When compared to MacIntosh, or Linux, it would be helpful to include some of their operating system philosophy.
It is incompatible with some communications when you need to share some data.
For how long have I used the solution?
I have been using Windows 10 for ten years.
What do I think about the stability of the solution?
I don't have any issues with the stability of Windows 10.
What do I think about the scalability of the solution?
Windows 10 is a scalable product.
Which solution did I use previously and why did I switch?
We also use Windows Server. It's a good operating system. The features meet the requirements of the network.
With Windows Server, the user can print, use the internet, and can use some applications. It is a good characteristic for one server. You don't need several servers because one Windows Server is sufficient.
I would rate Windows Server a nine out of ten.
Windows Server is a scalable product, and it is also stable.
Windows Server integrates well.
How was the initial setup?
I have some common issues with Windows when running the setup again. Sometimes it is difficult because of the new features that have been added. Given the time to learn about them, it would be easier for me.
The initial setup can sometimes be simple and other times it can be complex. For a new user, it may be complex.
What other advice do I have?
I started working with Windows in 1993.
I would rate Windows 10 a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Team leader technical support at a manufacturing company with 201-500 employees
Scales well, stable, and easy to setup
Pros and Cons
- "We like the productivity."
- "The update cycle could use some improvement."
What is our primary use case?
Our main use for Windows 10 is as a platform to host our enterprise applications.
What is most valuable?
We like the productivity.
Most importantly, it's everywhere.
The compatibility of applications factor is the main reason to choose the Microsoft operating system.
What needs improvement?
The update cycle could use some improvement. There have been a lot of zero-day security issues that have mostly been met, but, the way Microsoft handled these could sometimes be less user disruptive.
It could be more secure, which is our main concern from a company's perspective.
The technical support could also be improved.
For how long have I used the solution?
We have been using Windows 10 since 2015.
We are using the latest version.
We deployed it on-premises and it has also been deployed as Azure Virtual Desktop.
What do I think about the stability of the solution?
It is stable enough for our purposes.
What do I think about the scalability of the solution?
Windows 10 is definitely scalable. We have 300 users in our organization who use it.
How are customer service and technical support?
Technical support is a bit varied. Depending on the type of technical support that you need, most are very responsive and usually, they are quite knowledgeable.
There is definitely room for improvement, especially with more complex and less straightforward questions. It tends to stay in the area of data gathering.
How was the initial setup?
The initial setup is straightforward. It is easy to install.
The length of time for deployment depends on the scale,
On a one-for-one basis, and using the automation tools that are provided with additional licensing, we use Microsoft Endpoint manager for this. it doesn't take very much time.
We have three people to manage it on a day-to-day basis.
What's my experience with pricing, setup cost, and licensing?
Pricing depends on the type of license. If you are an enterprise customer, you can pay for licensing on a monthly basis.
We, however, are an educations firm, we pay for our licensing on an annual basis. It also depends on the relationship you have with Microsoft.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
On a scale from one to ten, I would rate Windows 10 an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Solutions Architect at a manufacturing company with 51-200 employees
Easy to setup, with enhanced performance and graphics
Pros and Cons
- "It is also more stable than previous versions of Windows 10."
- "They should change their policy to include some basic support for more than just updates."
What is our primary use case?
Windows 10 is the end user's operating system. It is installed on our laptops.
It is an end-user, end-device operating system that provides users who want to establish their own workspace, to continue their day-to-day work.
What is most valuable?
When you compare with the previous generations of Windows, the graphics have been enhanced as well as the performance.
It is also more stable than previous versions of Windows.
What needs improvement?
As it is an operating system, it needs more support.
They should change their policy to include some basic support for more than just updates. We require limited support for customers and issues.
For example, Microsoft has what is known as the blue screen of death or BSOD.
When you experience BSOD, the operating system is corrupted. It needs to be reconfigured or reinstalled, and you have to reconfigure all of the applications as well. For this to be done, the customer must create a ticket with their support services to guide them in the possible steps that are available.
If they could provide some remote assistance, it would help the end users to become self-sufficient and reduce the overall IT maintenance overhead.
For how long have I used the solution?
I have been using Windows 10 since it was launched.
What do I think about the stability of the solution?
The stability of the solution has improved. Windows 10 is a stable solution compared to previous versions.
What do I think about the scalability of the solution?
It's a scalable solution.
I have seen environments where lakhs (100,000s) of end-users are using Windows 10.
How are customer service and technical support?
They should provide remote assistance.
Microsoft needs to work on the support. Even with an S1 production loss ticket, Microsoft does not provide priority support. When they are charging for it, they should provide support for it.
How was the initial setup?
The initial setup is straightforward.
The length of time it takes to deploy is dependant on the configuration. If it is a good configuration, it can take 15 minutes or less to deploy.
Windows 10 does not require a technical team to maintain it. Microsoft provides Windows updates or we use SCCM and other patch management tools to update it for us.
What about the implementation team?
Anyone can complete the installation, it does not require help from an integrator or a consultant.
What's my experience with pricing, setup cost, and licensing?
Microsoft charges a lot for every license, but they don't provide support with it by default.
Instead of charging for support, they should provide support with it.
What other advice do I have?
I would recommend this solution for anyone who wants to set up their own workspace.
I am satisfied with the functionality of the product but not the support.
I would rate Windows 10 a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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