I am using Windows 10 on my laptop as an operating system for running applications.
Executive Director - Product & Solution at a cloud solution provider with 11-50 employees
Stable, compatible with most hardware, and reasonable priced
Pros and Cons
- "Windows 10 is user-friendly and very easy to get a compatible driver for the hardware."
- "The solution could improve by reducing the number of updates that are required to stay secure. There are times when I am doing work on my computer and I get interrupted."
What is our primary use case?
What is most valuable?
Windows 10 is user-friendly and very easy to get a compatible driver for the hardware.
What needs improvement?
The solution could improve by reducing the number of updates that are required to stay secure. There are times when I am doing work on my computer and I get interrupted.
For how long have I used the solution?
I have been using Windows 10 for approximately one year.
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What do I think about the stability of the solution?
Windows 10 has been stable.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is reasonable, it normally comes included with a purchase of a laptop or other device.
What other advice do I have?
I rate Windows 10 an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Consultant at a comms service provider with 10,001+ employees
Familiar to operate, compatible with many computers, but stability needs improvement
Pros and Cons
- "People who have been using Windows tend to keep using it because they are familiar with it, they do not start using Apple or something else. There has been a lot of improvement from previous versions and can be used on many systems."
- "Windows 10 could improve the performance of the interface, it was faster in Windows 8."
What is our primary use case?
I use Windows 10 on my personal and business laptop as an operating system to run applications.
What is most valuable?
People who have been using Windows tend to keep using it because they are familiar with it, they do not start using Apple or something else. There has been a lot of improvement from previous versions and can be used on many systems.
What needs improvement?
Windows 10 could improve the performance of the interface, it was faster in Windows 8.
For how long have I used the solution?
I have been using Windows 10 for approximately a year and a half and I have been using Windows throughout my life, approximately 16 years
What do I think about the stability of the solution?
The solution could improve its stability.
What do I think about the scalability of the solution?
In my organization, there are thousands of users using Windows 10.
How are customer service and technical support?
I have not needed to use technical support.
Which solution did I use previously and why did I switch?
I have used Windows 8.
How was the initial setup?
Windows 10 came preinstalled on my laptop, I did not need to install it.
What's my experience with pricing, setup cost, and licensing?
There is a license required for this solution.
What other advice do I have?
I rate Windows 10 a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Windows 10
September 2026
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
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Senior System Administrator at Debre Markos University
Easy to install and has good support.
Pros and Cons
- "It is easy to install and has good information."
- "The interface could be more user-friendly."
What is our primary use case?
We are using this solution for running personal applications.
Most of our users have it installed on their laptops and desktops.
What is most valuable?
It is easy to install and has good information.
What needs improvement?
The interface could be more user-friendly.
For how long have I used the solution?
I have been using Windows 10 for three years.
We are using the latest version.
How are customer service and technical support?
The technical support is good.
Which solution did I use previously and why did I switch?
Previously, I used Windows 7.
How was the initial setup?
It's easy to install.
It can be deployed in 20 or 30 minutes.
What about the implementation team?
I completed the installation myself.
What other advice do I have?
I would recommend this solution to others.
I would rate Windows 10 a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Global Head - Datacenters, Cloud and IT Core Services at a logistics company with 10,001+ employees
Stable, easy to install, and has good support
Pros and Cons
- "The technical support is fantastic."
- "They need better upgrading. It is not updating for me at all."
What is our primary use case?
I use this solution mostly for running my personal applications.
What needs improvement?
Since I purchased this solution, the upgrades have stopped. They need to do something better when it comes to the upgrades.
They need better upgrading. It is not updating for me at all.
For how long have I used the solution?
I have been using Windows 10 since it has been launched.
What do I think about the stability of the solution?
The stability is good. I have no issues with the stability of this solution.
What do I think about the scalability of the solution?
We have ten users in our company.
How are customer service and technical support?
The technical support is fantastic.
How was the initial setup?
It was easy to install, it only took a couple of minutes.
A normal person could maintain this solution.
What about the implementation team?
I completed the installation myself. I did not need the help of an integrator or a consultant.
What's my experience with pricing, setup cost, and licensing?
Licensing fees are paid yearly.
What other advice do I have?
I would definitely recommend this solution.
I would rate Windows 10 a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager – Information Technology Office at a financial services firm with 11-50 employees
Offers helpful technical support, is easy to use, and has a simple initial setup
Pros and Cons
- "The interface is easy to use."
- "Overall, it's quite good and easy to navigate."
- "I would prefer it if the solution was cheaper."
- "The solution is a bit expensive, and it would always be preferable if it didn't cost as much as it does."
What is our primary use case?
I primarily use the solution for my personal needs. I use it for browsing the internet and things like that. It's fairly basic usage.
What is most valuable?
I'm generally using the solution as it is the latest option from Microsoft and I prefer the most up-to-date products with the latest features.
The updates are good and not particularly invasive.
The interface is easy to use. Overall, it's quite good and easy to navigate.
The initial setup is not difficult. It's pretty straightforward.
I have found the solution to be quite stable.
Technical support has always been helpful.
What needs improvement?
There is nothing particularly unique or special about the solution.
For security reasons, they should continue to update certain aspects. It would make the solution safer in the long run.
The stability could always be strengthened.
I would prefer it if the solution was cheaper.
For how long have I used the solution?
I've used the solution from the beginning - since it launched. It's been many years.
What do I think about the stability of the solution?
I've never faced any issues with stability. For my usage, I have found it to be very reliable. there are no bugs or glitches. it doesn't crash or freeze.
That said, stability could always be a bit better.
What do I think about the scalability of the solution?
I only use the solution on my PC. I have not attempted to scale the product. I wouldn't be able to really determine how scalable it is.
I have no plans to increase usage.
How are customer service and technical support?
While I haven't contacted technical support for myself, I have for my business, and I have found Microsoft support to be helpful and responsive. I'm satisfied with the level of support I have gotten.
How was the initial setup?
The initial setup is very straightforward. It's not overly complex or difficult.
What's my experience with pricing, setup cost, and licensing?
The solution is a bit expensive, and it would always be preferable if it didn't cost as much as it does.
What other advice do I have?
I'm just a Windows 10 user. I use it on my own personal PC as well as at work.
We are using the latest version of the solution. We use the most up-to-date as we routinely update the product.
The system, as it is right now, is sufficient for my purposes.
I'd recommend the solution to other users and organizations.
At this time, finding that it meets my needs, I would rate the product at a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Test Automation Lead at a financial services firm with 10,001+ employees
Scalable with good integration capabilities and great stability
Pros and Cons
- "Microsoft recently has been doing a lot to improve their products and we've been happy with the advances."
- "The enterprise version I have contains many things that are not intended to be enterprise; they are intended for home customers. This includes things like some games and some stuff like that."
- "If we talk about Windows, it's too generic."
What is our primary use case?
The solution is basically used for our work processes. We use it for daily communication.
What is most valuable?
In terms of Microsoft products, for me, the most important aspect is integration. You are provided with integration between all of these different tools from one vendor.
For communication, Microsoft Teams is quite good. I like it.
It is a stable solution.
The solution is scalable. The cloud product has scalability as well.
Microsoft recently has been doing a lot to improve their products and we've been happy with the advances.
What needs improvement?
If we talk about Windows, it's too generic.
The enterprise version I have contains many things that are not intended to be enterprise; they are intended for home customers. This includes things like some games and some stuff like that. It needs to be more streamlined and customized for business users.
For how long have I used the solution?
I've been using the solution for a couple of years now. It's likely been around four or so.
What do I think about the stability of the solution?
The solution is very stable. There are no bugs or glitches and it doesn't crash or freeze. It's very reliable. The performance is good.
What do I think about the scalability of the solution?
The solution has been very scalable, especially if you take advantage of the cloud deployment model. If a company needs to expand it, it's easy enough to do so.
We have this solution on every computer, It's used by thousands of people within our organization.
How are customer service and technical support?
Sometimes I need to contact technical support to give me some additional rights or something like that. Or to install something that I don't have, as a corporate company and you cannot just install everything you want on your computer. You have to ask for support. This is our internal team, however.
I have never called Microsoft myself. Therefore, I cannot speak to how helpful or responsive they are.
Which solution did I use previously and why did I switch?
At other companies, I did use other products. However, here, it's always been Windows.
How was the initial setup?
I don't deal with the installation process. Our IT department does it. It's not my problem.
There's an internal team that deals with maintenance as well. I do not have to worry about that.
What about the implementation team?
We have an IT department that can internally handle any implementations.
What's my experience with pricing, setup cost, and licensing?
I'm not aware of the costs involved in the product. I do not handle licensing.
What other advice do I have?
We are a customer and an end-user.
We are using the latest version of the solution. I cannot speak to the exact version number.
I would rate the solution at an eight out of ten. We've been pleased with its capabilities in the years we've used it.
I would recommend the solution to other users and companies. It works well.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Manager, Information Technology at a university with 201-500 employees
Efficient, stable, and quick to deploy
Pros and Cons
- "Everyone uses Windows 10 and they are very familiar with how to operate it. You don't need to do intensive training."
- "The solution is stable, we are able to integrate what we need to, the product works very well, the deployment is fast, the security has gotten much better over the years, there are fewer updates and it's a very efficient product."
- "There are no missing features."
What is our primary use case?
We primarily use the solution for Windows processes. We only work on Windows.
What is most valuable?
The solution is stable.
We are able to integrate what we need to.
The product works very well.
We found the initial setup to be quite straightforward. The deployment is fast as well.
The security has gotten much better over the years. Several years ago, it was not as good as it is now.
There are fewer updates and it's a very efficient product.
Everyone uses Windows 10 and they are very familiar with how to operate it. You don't need to do intensive training.
What needs improvement?
So far, the solution offers everything we need and we are happy with its capabilities. There are no missing features.
For how long have I used the solution?
We've likely been using the solution for more than ten years at this point. It's been over a decade and we've used it for quite a long time. We started using it around the time it was launched.
What do I think about the stability of the solution?
The solution has been stable over the years. It doesn't crash or freeze and there are no bugs or glitches. The performance is pretty good.
What do I think about the scalability of the solution?
While I cannot speak to how scalable the solution is, I would say that it is scalable enough for our purposes.
We have about 1,000 people using the solution currently.
How are customer service and technical support?
We've never had any issues with technical support. They have always been knowledgeable and ready to assist. It's very easy to browse forums and find answers to your questions. We're quite satisfied with the availability of assistance.
Which solution did I use previously and why did I switch?
Previous to this solution, we used Windows 7. We simply moved to Windows 10 in order to upgrade our Windows.
How was the initial setup?
The solution is very straightforward and simple in terms of having to do an initial setup. It's not too difficult.
It only takes about an hour to deploy the solution. It's fast and easy.
What other advice do I have?
I'd rate the solution at a ten out of ten. It works very well for our organization.
I would recommend the product to other users and organizations.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Telecommunication Department Head at a energy/utilities company with 1,001-5,000 employees
Easy to use, very stable, and simple to setup
Pros and Cons
- "I have found the product to be scalable."
- "The stability is excellent, there are no bugs or glitches, it doesn't crash or freeze, it's quite reliable, and the performance overall is very good."
- "The security could always be better."
What is our primary use case?
I primarily use the product for running personal applications.
What is most valuable?
The solution offers a high amount of stability. It has not been corrupted at any time and the performance is good.
It's holding all of my software and normal applications that are used on the PC.
The product has been very user-friendly.
I have found the product to be scalable.
The initial setup is very easy.
What needs improvement?
I have no notes on how to make it better. For my purposes, it has worked perfectly.
The security could always be better. I'd like more security specifically on my PC and I have noticed that Windows does not yet offer very good security.
For how long have I used the solution?
We've used the solution for many years. I'm not sure of the exact amount of time, however, we implemented it around the time it was first offered. It's been a long time.
What do I think about the stability of the solution?
The stability is excellent. There are no bugs or glitches. It doesn't crash or freeze. It's quite reliable and the performance, overall, is very good.
What do I think about the scalability of the solution?
The solution so far seems to be quite scalable for my purposes.
I only have it for personal use and use it on my three PCs. I don't have a large setup.
How are customer service and technical support?
I've never had the opportunity to contact technical support. I cannot speak to how helpful or responsive they are.
Which solution did I use previously and why did I switch?
I previously used Windows 7. I've used older versions of Windows, however, when I log into my server, I'm using Windows Server 2016.
How was the initial setup?
The installation is very straightforward. It's easy to install. The process is not overly difficult or complex.
The deployment, from what I recall, is very quick. It might have taken around 20 minutes or so.
What's my experience with pricing, setup cost, and licensing?
You can choose a monthly or a yearly subscription.
What other advice do I have?
I'm a customer and an end-user.
I'm not sure if we are using the latest version of the solution. I cannot speak to the version number.
I'd rate the solution at a nine out of ten We've been very pleased with its capabilities.
I would recommend this solution to other users.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Founder, Director at Tres Infosol Pvt. Ltd.
Straightforward installation
Pros and Cons
- "The installation has been pretty straightforward, and they have been doing a great job for a long time now when it comes to installation and user experience."
- "Although the solution has been pretty nice to use, I have encountered certain bugs in the updates."
What is our primary use case?
I am using the latest version.
I use it on my personal computer for such things as emails and Youtube. What with the current pandemic, my kids use it for homeschooling.
What needs improvement?
Although the solution has been pretty nice to use, I have encountered certain bugs in the updates. Other than that, things have been pretty good, although I do prefer Mac over Windows nowadays, having a couple years' experience with it in the past. I feel it to be a better operating system when compared with Windows.
While I consider Windows to be one of the most user-friendly operating systems and a market leader, the bugs which have plagued it's updates all along are problematic. This is why I choose to deduct a point from its rating.
An example of a bug I encountered one or two months back involved the malfunctioning of certain keys on the laptop. When I removed the update, things reverted to normal. This can be a problem when one of the keys is part of your password. It necessitates use of the virtual keyboard, which is open to others. These are issues Microsoft should be addressing and should resolve prior to releasing the patch.
QA needs to be improved.
For how long have I used the solution?
I've been using Windows 10 for the last two to three years.
What do I think about the stability of the solution?
While the solution has been good, overall, the bugs I have come across have been an issue.
How are customer service and technical support?
I have never had occasion to contact technical support. As a technician, myself, I've managed to fix things on my own.
How was the initial setup?
The installation has been pretty straightforward. I think that they have been doing a great job for a long time now when it comes to installation and user experience.
A single installation takes no more than 25 minutes.
What about the implementation team?
One can handle the installation on his own.
What's my experience with pricing, setup cost, and licensing?
Every time I've bought Windows, it came bundled with the laptop, so we are talking about a perpetual license. I'm not sure how this would operate in the retail market.
What other advice do I have?
I would, definitely, recommend this solution to others.
I make personal use of it.
I would not rate Windows 10 as a ten out of ten, but would give it a rating of nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Engineer
User friendly, good compatibility, and simple installation
Pros and Cons
- "Windows 10 is more user-friendly and compatible than the previous version, Windows 7."
- "We are using Defender for security protection, which is part of Windows 10. We have been receiving a lot of spam mail, but when we speak to Microsoft, they claim the email is from a genuine website. However, inside that mail, there is a link, and when we click the link, it is spam. They need to improve their customer support when dealing with these types of issues."
- "We have been receiving a lot of spam mail, but when we speak to Microsoft, they claim the email is from a genuine website."
What is our primary use case?
We use Windows 10 as an operating system to run applications.
What is most valuable?
Windows 10 is more user-friendly and compatible than the previous version, Windows 7.
For how long have I used the solution?
I have used Windows 10 for approximately three years.
How are customer service and technical support?
We are using Defender for security protection, which is part of Windows 10. We have been receiving a lot of spam mail, but when we speak to Microsoft, they claim the email is from a genuine website. However, inside that mail, there is a link, and when we click the link, it is spam. They need to improve their customer support when dealing with these types of issues.
We have two clients that are experiencing the same issue. It has been almost three months since we are have been discussing this problem with Microsoft and they have not provided a solution.
How was the initial setup?
The initial setup is very easy.
What other advice do I have?
I rate Windows 10 an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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