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Ricardo Marques - PeerSpot reviewer
Senior Sales Account Manager at Divultec
Real User
A useful solution for backups and restoration from cloud to on-premises
Pros and Cons
  • "The solution is stable."
  • "If you use a device to back up with compression and duplication, the solution doesn't work."

What is our primary use case?

Our primary use case for this solution is to back up and restore from the cloud to on-premises.

What is most valuable?

The feature that helps keep data in the email and OneDrive is valuable.

What needs improvement?

When working with this solution, doing backups on-premises to the traditional storage is done with no compression and duplication. So if you use a device to back up with compression and duplication, the solution doesn't work. Hence, this is an improvement that can be made. Additionally, the console management system can be improved.

For how long have I used the solution?

We have been using the solution for 14 years and are currently using the Enterprise Plus version.

Buyer's Guide
Veeam Data Cloud for Microsoft 365
July 2025
Learn what your peers think about Veeam Data Cloud for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,164 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

The customer service and support team are good. I rate them a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

I cannot comment on the initial setup complexity because a different department handled it. One engineer is required for implementation.

What other advice do I have?

I rate the solution a nine out of ten. The solution is good, but the console management can be improved, and the new feature could include compression and duplication features. I advise new users to ensure they have a lot of space before using the solution because it's not optimized with compression and duplication features.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Senior Engeneer at Telco Systems
Real User
Top 20
A good solution for backups but is quite expensive
Pros and Cons
  • "The solution is stable."
  • "The solution is costly."

What is our primary use case?

Our primary use case for this solution is performing backups.

What needs improvement?

The solution is costly and it could be improved by making it cheaper.

For how long have I used the solution?

We have been using this solution for quite some time.

What do I think about the stability of the solution?

The solution is stable. With the options available, it's the only one we've used. 

What do I think about the scalability of the solution?

The solution is scalable. However, it depends on the client and whether they are small to medium-sized or large enterprises.

How are customer service and support?

I have not encountered customer service and support.

How was the initial setup?

The initial setup is relatively straightforward.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing a six out of ten.

Which other solutions did I evaluate?

We have a demo on Druva and we are currently assessing other options.

What other advice do I have?

I rate this solution a seven out of ten. The solution is good but can be improved by reviewing the price. I advise users considering the product to have at least 30 to 60 days of testing.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller/Implementer
PeerSpot user
Buyer's Guide
Veeam Data Cloud for Microsoft 365
July 2025
Learn what your peers think about Veeam Data Cloud for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,164 professionals have used our research since 2012.
Project Manager at Aktios
Real User
Easy to set up, scales to our requirements, and reduces complexity for dealing with multiple accounts
Pros and Cons
  • "The most valuable feature is that we don't need different agents to back up our files from different accounts."
  • "We would like to have a single management console for all of our backups."

What is our primary use case?

We use this product to back up our Office 365 files, such as those in Exchange, OneDrive, and SharePoint.

What is most valuable?

The most valuable feature is that we don't need different agents to back up our files from different accounts.

What needs improvement?

The price could be reduced to make it more competitive.

We would like to have a single management console for all of our backups.

For how long have I used the solution?

I have been working with the Veeam Backup for Office 365 for six months.

What do I think about the stability of the solution?

This is a stable backup product.

What do I think about the scalability of the solution?

It is scalable when we are doing the initial full backup. We can scale horizontally as we need to.

How are customer service and support?

I have not had any issues that necessitated calling technical support.

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

It is not the cheapest solution in the market.

What other advice do I have?

I would rate this solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Technician at Sherpas Group
Reseller
It's stable and the support is good but the performance is inconsistent
Pros and Cons
  • "The most valuable aspect of Veeam is its stability."
  • "Veeam's performance is inconsistent."

What is most valuable?

The most valuable aspect of Veeam is its stability.

What needs improvement?

Veeam's performance is inconsistent. 

For how long have I used the solution?

We've been selling Veeam Backup for Office 365 for two years.

How are customer service and support?

Veeam support is good.

How was the initial setup?

Installing Veeam is pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

The license is monthly.

What other advice do I have?

I rate Veeam for Office 365 seven out of 10. I would recommend it to others. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1127400 - PeerSpot reviewer
Director at a tech services company with 201-500 employees
Real User
Scalable, stable, and provides secure backups for Microsoft
Pros and Cons
  • "The solution provides good backup services for Microsoft 365."
  • "The installation could always be a little bit easier. You do need to be a bit technical."

What is our primary use case?

We primarily use the solution for backup. We leverage it for security reasons so that we feel safe about the security of our data. Microsoft doesn't guarantee anything. If they lose your data, then they lose your data, and that's it. This gives us a sense that we won't lose anything if something happens. 

What is most valuable?

The solution provides good backup services for Microsoft 365.

The product has been stable so far. 

I'm confident that the solution can scale as needed. 

What needs improvement?

The installation could always be a little bit easier. You do need to be a bit technical.

For how long have I used the solution?

I've been using the solution for two years at this point. 

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

While I haven't had the need to scale, I'm confident that if I needed to scale the solution to thousands of users, it wouldn't be a problem.

At the moment, I only have two customers on the solution. 

I'd rate the solution at an eight out of ten.

How was the initial setup?

It's my understanding that the initial setup wasn't too difficult. That said, I wasn't directly involved in the process. It's likely pretty straightforward. 

You only need one person to handle the deployment and maintenance tasks. It doesn't require a big team. They need to be a bit technical, however, it's not too complex. 

What about the implementation team?

A colleague of mine set it up.

What's my experience with pricing, setup cost, and licensing?

You do need a license in place to use the solution. In our case, we pay a yearly licensing fee. 

What other advice do I have?

I'd recommend the solution to other users and organizations. 

I would rate the product at an eight out of ten. I've been pleased with its capabilities so far. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1701507 - PeerSpot reviewer
Delivery manager at a computer software company with 201-500 employees
MSP
A stable solution which is easy to use, but should have better integrative capabilities
Pros and Cons
  • "The solution is easy to use and stable and can be made to fit one's needs."
  • "The solution should have backup integration features, not just concerning mail but also when it comes to such solutions as SharePoint."

What is our primary use case?

As the solution is cloud-based, we are always using the latest version.

The solution allows a person to keep his data third party when it comes to compliance requirements, thus necessitating that it only be backed up at a certain place. The solution is used wholly for compliance requirements. 

What needs improvement?

The solution should have backup integration features, not just concerning mail but also when it comes to such solutions as SharePoint. 

For how long have I used the solution?

We have been using Veeam Backup for Office 365 for the last couple of years.

What do I think about the stability of the solution?

The solution is stable and can be tailored to one's needs. 

How are customer service and support?

There is no technical support needed. 

How was the initial setup?

As the solution is on the cloud, there is no installation required. 

What's my experience with pricing, setup cost, and licensing?

We are talking about a third party solution, so there is a licensing fee. 

What other advice do I have?

The solution is easy to use and stable and can be made to fit one's needs.

I would recommend the solution to others who need it to meet their compliance requirements. However, if this is not required by one's organization and there are policies in place for third party back up other than that provided by the public cloud provider, then I would advise going with an alternate solution. 

An example would involve a law firm or VSSR sector which has certain user data that cannot be maintained solely on the cloud and necessitates a copy being kept in one's vault. 

I rate Veeam Backup for Office 365 as a six-plus out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Anteneh Asnake - PeerSpot reviewer
Modern Data Center and Cloud Engineer II at IE Network Solutions PLC
MSP
Easy to use, responsive technical support, and reliable
Pros and Cons
  • "One of the main features of the solution is it is easy to use."
  • "The documentation for the installation is good. However, if you are new to the environment the installation could be difficult. The first time we did it it took approximately four days."

What is our primary use case?

I use the solution for software production and virtual machine backups.

What is most valuable?

One of the main features of the solution is it is easy to use.

For how long have I used the solution?

I have been using the solution for approximately one year.

What do I think about the stability of the solution?

The solution is very stable. However, in our last deployment, we have had some conductivity issues that we have yet to be resolved. In my country, we have a decent download speed but the upload is not that fast which is causing some issues.

What do I think about the scalability of the solution?

We plan to increase usage in the future.

How are customer service and technical support?

I am satisfied with the technical support of the solution.

How was the initial setup?

The documentation for the installation is good. However, if you are new to the environment the installation could be difficult. The first time we did it it took approximately four days.

What about the implementation team?

We did the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution and we pay annually.

What other advice do I have?

I would recommend this solution to others.

I rate Veeam Backup for Office 365 a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solutions Consultant at a tech services company with 51-200 employees
Consultant
Reliable, it is easy to use, and has a good email capacity
Pros and Cons
  • "The feature that I like the most is the system backup recovery from OneDrive."
  • "The license pricing can be reduced."

What is our primary use case?

The primary use case is to keep emails for longer retention time.

What is most valuable?

The feature that I like the most is the system backup recovery from OneDrive.

What needs improvement?

The license pricing can be reduced.

For how long have I used the solution?

I have been using Veeam Backup for Office 365 for three months.

What do I think about the stability of the solution?

It's a stable product and we have not had any issues.

What do I think about the scalability of the solution?

Veeam Backup for Office 365 is scalable. We have 50 users in our company and we have plans to continue using it.

How are customer service and technical support?

Technical support is okay. They are the same as other technical support systems all over the world where you go to level one to speak with technical support.

Which solution did I use previously and why did I switch?

Previously, I did not use another product.

How was the initial setup?

The initial setup and installation were straightforward.

It only took 10 to 15 minutes to deploy.

What about the implementation team?

We did not use a vendor, retailer, or consultant. The implementation was done by myself.

What's my experience with pricing, setup cost, and licensing?

The licensing price is quite high. It's expensive.

What other advice do I have?

I would recommend this solution to others who are interested in implementation.

It's a good solution with good email capacity, and it's easy to use.

I would rate Veeam Backup for Office 365 a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Veeam Data Cloud for Microsoft 365 Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2025
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Buyer's Guide
Download our free Veeam Data Cloud for Microsoft 365 Report and get advice and tips from experienced pros sharing their opinions.