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reviewer1751496 - PeerSpot reviewer
Project Manager and Technical Consultant at a computer software company with 201-500 employees
Reseller
Top 20
Easy to deploy and integrate with reasonable pricing
Pros and Cons
  • "It is very easy to integrate. You can do it very fast."
  • "It's a new product. It's not mature."

What is our primary use case?

If you have any virtualization solution, you don't have to have a VM solution for Linux. We don't need to go through an agent for a physical server. I've only done one integration one time for Office.

What is most valuable?

It is very easy to integrate. You can do it very fast.

With the latest version, you can back up directly to the cloud without having to do it on-prem, which saves money. 

The integration is very easy. It's fast and straightforward. The product is pretty straightforward to deploy.

It is stable.

What needs improvement?

Microsoft already gives backup features, and therefore they don't need to go for another backup solution. 

I don't have any notes for improvements. 

It is only for Office, not for other platforms. 

It's a new product. It's not mature. It might need more cloud capacity.

For how long have I used the solution?

I've used the solution for one year. 

Buyer's Guide
Veeam Data Cloud for Microsoft 365
July 2025
Learn what your peers think about Veeam Data Cloud for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,164 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable. I'd rate it eight out of ten. There are no bugs or glitches, and it doesn't crash or freeze. It is reliable.

What do I think about the scalability of the solution?

This is a simple backup for Office 365. It doesn't need to be scalable. 

How are customer service and support?

We haven't dealt with technical support.

How was the initial setup?

The solution is very easy to set up. Once you start, you just click through and enter information about storage, user name, and password. 

What about the implementation team?

We are integrators and can help clients set it up. Anyone with good Microsoft knowledge can handle the setup.

What's my experience with pricing, setup cost, and licensing?

The pricing is acceptable. It's not overly expensive. I'd rate the pricing nine out of ten.

What other advice do I have?

I'd rate the solution nine out of ten.

I'd recommend the solution to others.

Users should not rely on Microsoft. They need to have another local solution to handle backups outside of Microsoft.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Hugo Morillo - PeerSpot reviewer
Datacenter & Infrastructure Guru at ITGES
Real User
It's an intuitive solution to easily protect workloads on the cloud
Pros and Cons
  • "The most valuable feature is the built-in integration with Office 365, which helps us protect email accounts and servers. We use it on virtual servers on the cloud with Azure, or we can use an agent on physical servers."
  • "A while back, I had some trouble using the agent. It might be a problem with older versions. Sometimes, I also have issues installing or making backups from the console to that type of operating system."

What is our primary use case?

When we work with physical infrastructure, we use a Veeam agent to protect that workload, but we use Veeam for Office 365 to protect workloads in 365. 

What is most valuable?

The most valuable feature is the built-in integration with Office 365, which helps us protect email accounts and servers. We use it on virtual servers on the cloud with Azure, or we can use an agent on physical servers.

What needs improvement?

A while back, I had some trouble using the agent. It might be a problem with older versions. Sometimes, I also have issues installing or making backups from the console to that type of operating system.

For how long have I used the solution?

I started using Veeam for 365 around a year ago.

What do I think about the stability of the solution?

I rate Veeam eight out of 10 for stability.

What do I think about the scalability of the solution?

I rate Veeam Backup for 365 nine out of 10 for scalability.

How are customer service and support?

I rate Veeam support seven out of 10. 

How would you rate customer service and support?

Neutral

How was the initial setup?

Setting up Veeam is easy and intuitive. One or two people can deploy it depending on the number of devices or the workload. 

What's my experience with pricing, setup cost, and licensing?

I rate Veeam eight out of 10 for affordability. 

What other advice do I have?

I rate Veeam Backup for Office 365 eight out of 10 overall. Veeam works and is so straightforward. I can recommend it.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Veeam Data Cloud for Microsoft 365
July 2025
Learn what your peers think about Veeam Data Cloud for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,164 professionals have used our research since 2012.
Jan De Jong - PeerSpot reviewer
Senior IT specialist Virtualisation/Storage at Detron ICT Solutions at Detron
Real User
Reliable, easy to deploy, and offers good backup capabilities
Pros and Cons
  • "The solution is stable and reliable."
  • "Veeam is quite expensive."

What is our primary use case?

We are using Veeam for our customers. It's used for backups and disaster recovery.

What is most valuable?

It works well. It's very good for backups.

The solution is stable and reliable. 

It's easy to deploy.

What needs improvement?

At this moment, I don't have any downsides to note. 

Veeam is quite expensive. Often, clients are looking for a less expensive option. 

For how long have I used the solution?

We've been dealing with the solution for three or four years. 

What do I think about the stability of the solution?

The solution is stable. It's reliable, and the performance is good. There are no bugs or glitches. It doesn't crash or freeze. I'd rate it five out of five in terms of stability. 

What do I think about the scalability of the solution?

I don't have too much information in regard to scaling. 

How are customer service and support?

We've dealt with support in the past. They are helpful and responsive. 

How would you rate customer service and support?

Positive

How was the initial setup?

I did not participate in the initial setup of the product. We have a separate team that handles deployment. That said, my understanding is that it is a simple setup.

Five to six people tend to handle the deployment process. We might have as many as ten people in our organization that can handle the requisite tasks. 

What about the implementation team?

One of our teams handles the deployment process. 

What was our ROI?

We haven't calculated ROI for our clients.

What's my experience with pricing, setup cost, and licensing?

They have newer Pulse licensing that is better. However, our clients do look at the pricing and feel it is too high. The licenses are paid every three years. 

Which other solutions did I evaluate?

I have compared Veeam to other products, and I found it to be more stable and reliable. 

What other advice do I have?

We are service providers and a Veeam partner. 

We're using the latest version of the solution.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1962972 - PeerSpot reviewer
Business Development Management at a tech services company with 1,001-5,000 employees
Real User
Flexible and easy to set up with a good knowledge center

What is our primary use case?

We use the solution primarily to protect data. 

We were not aware of the fact that Microsoft was not engaged, could not be, or we were not aware of the fact that it was not possible to engage the responsibility of Microsoft in case we lose or face corrupt data. We thought Microsoft was in charge of all the security and the workload protection. Since we have learned we are not fully protected, and after hearing of some bad experiences from friends, we started using this solution to protect our data and to be sure that no matter what happens, we can get our data from Office 365, and especially, Teams.

How has it helped my organization?

In the past, when someone was leaving the company, it was really difficult to keep his data without decommissioning the license allotted to this employee. Today, we can reuse the license. We are assured that the data is already safe.

With Veeam Backup for Office 365, it is possible to save an employee's mailbox and decommission the license to reuse it for another person without losing the data.

What is most valuable?

The most valuable feature is flexibility. It offers good retention of policy features. We have a lot of flexibility in terms of scheduling or setting our data retention policy. We can retain our data at our convenience, which is really useful.

It is very easy to set up the solution. 

The solution is very scalable.

The solution is stable.

It has a good help center.

What needs improvement?

The integration and the coverage of all the features related to the protection of Teams could be improved. With this solution, not all the elements of Teams are protected. You have all the data, however, since Teams interacts with many other pieces of software on the Office package, it's sometimes a bit complicated to recover all the functions simultaneously. For sure, you have the data, yet not all the functions. When you recover Teams, you have to, let's say, set some other settings manually. It would be really interesting to have all the processes automated since it's so time-consuming to do it manually.

For how long have I used the solution?

I've used the solution for just under two years. I've used it for about 19 months so far. 

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches. 

What do I think about the scalability of the solution?

It is a scalable solution. 

The process of adding more users to extend your license is really easy. They're really reactive.

We have about 1,000 people on the solution right now.

How are customer service and support?

Technical support is really helpful and responsive. The only downside is sometimes it takes a bit of time when we need keys changed. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have not previously used a different solution. 

How was the initial setup?

The product is very straightforward and simple to set up. You do not even need to be an expert to set it up. While the design is another story, the installation is really easy.

How long it takes to deploy depends on your existing architecture. It depends on how you want to integrate the product. If you are in a company with, let's say, 100 users, it could take you one hour to put it in place, without the time consumed by the design, as the most important part of the deployment is the design. It is the phase that takes a lot of time. That said, setting it up is very easy as soon as everything has been designed.

What about the implementation team?

We did not need the help of any third party. 

The local teams did it. However, we have leveraged the knowledge base part of Veeam, called the help center. They have a lot of information there, which was really useful for us.

What was our ROI?

We have seen an ROI. We have been saved from incidents by this solution many times. We've avoided corruption of data, and we are not losing time thinking about how data could be protected. It's agile and we are protected well. 

What's my experience with pricing, setup cost, and licensing?

We pay for licensing every year. The license is purchased for a specific number of users. You can have a license for one year or many years - up to five years, for example. 

What other advice do I have?

We are a partner and customer.

We are not using the latest version of the solution. We haven't yet done the latest update. 

I'd recommend the solution to other users and organizations. 

This solution brought us a lot of flexibility on how we can manage and care about our data, as far as Office 365 is concerned.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
System Director at Infoware Systems
Reseller
Top 20
Performs well, reliable, and easy to use user interface
Pros and Cons
  • "The most valuable feature of Veeam Backup for Office 365 is its performance. Additionally, the user interface and documentation are easy to use and navigate."
  • "Veeam Backup for Office 365 can improve by adding more features with Microsoft teams. We have many files that we are working on with Microsoft teams and there should be more integration and features."

What is most valuable?

The most valuable feature of Veeam Backup for Office 365 is its performance. Additionally, the user interface and documentation are easy to use and navigate.

What needs improvement?

Veeam Backup for Office 365 can improve by adding more features with Microsoft teams. We have many files that we are working on with Microsoft teams and there should be more integration and features.

For how long have I used the solution?

I have been using Veeam Backup for Office 365 for approximately two months.

What do I think about the stability of the solution?

Veeam Backup for Office 365 is a stable solution, everything is running smooth.

What do I think about the scalability of the solution?

The scalability of Veeam Backup for Office 365 is good. We arranged the appreciate scaling with the Veeam subscription.

We have approximately 20 people using this solution in my company.

How are customer service and support?

We have not had the need to contact the support from Veeam Backup for Office 365.

How was the initial setup?

Veeam Backup for Office 365 is simple to set up.

What's my experience with pricing, setup cost, and licensing?

Veeam Backup for Office 365 is a subscription-based solution.

What other advice do I have?

I would recommend this solution to others.

I rate Veeam Backup for Office 365 an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sheik Abdullah - PeerSpot reviewer
Computer Engineer at Al Rayyan Community
Real User
Faster backups needed, but scalable and beneficial long-term backups
Pros and Cons
  • "The most valuable feature of Veeam Backup for Office 365 is the backups, we do not want to lose any files. Each one of the files is updated on a regular long-term basis and kept together in the Microsoft cloud-only."
  • "Veeam Backup for Office 365 can improve by reducing the time it takes for backups. I have mentioned this to Veeam and hopefully, in the next version, it will be a faster backup."

What is our primary use case?

We install Veeam Backup for Office 365 in every system. We use the system application for taking the backups.

What is most valuable?

The most valuable feature of Veeam Backup for Office 365 is the backups, we do not want to lose any files. Each one of the files is updated on a regular long-term basis and kept together in the Microsoft cloud-only.

What needs improvement?

Veeam Backup for Office 365 can improve by reducing the time it takes for backups. I have mentioned this to Veeam and hopefully, in the next version, it will be a faster backup.

In a future release of Veeam Backup for Office 365, they could improve the dashboard to show simple task information.

For how long have I used the solution?

I have been using Veeam Backup for Office 365 for three months.

What do I think about the scalability of the solution?

Veeam Backup for Office 365 is a scalable solution.

We have 14 people using this solution in my organization.

How are customer service and support?

When we purchased the solution nobody gave us a demo solution for us to test. We had to contact the support for them to help us.

What's my experience with pricing, setup cost, and licensing?

The price of Veeam Backup for Office 365 is inexpensive. We have a license to use the solution.

What other advice do I have?

My advice to others is they have to make sure the backups they are doing are done correctly. If anything is missing you need to check them.

I rate Veeam Backup for Office 365 a five out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer938022 - PeerSpot reviewer
Lead Presales at a tech services company with 1-10 employees
Real User
Easy to install and configure with a good management console
Pros and Cons
  • "The installation process is very easy."
  • "While I don't have a use case in mind, it would be great if they could integrate more automation capabilities into the solution."

What is our primary use case?

We primarily install the solution for our clients. 

The solution is used for backup purposes, specifically for Office 365. By default, depending on how it is configured, it will back up every eight to ten days. Beyond that, if you need specific mail recovery or complete mail recovery, you can do that as well. 

What is most valuable?

Overall, it's a very good product.

The configuration is easy.

The installation process is very easy.

I have found the solution to be very stable. 

They offer a very good management console. With the dashboard, you can understand exactly what is going on in your infrastructure in relation to backup and recovery aspects. 

What needs improvement?

While I don't have a use case in mind, it would be great if they could integrate more automation capabilities into the solution. 

Integration with other products could be improved. 

What do I think about the stability of the solution?

The solution is stable. There were previous issues, however, now the issues are sorted out. Now we can take the file backups, and NAS backups specifically. While streamlining or fine-tuning is still required, they're working on that. 

Its performance is good. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We have installed the solution for three or four customers.

How are customer service and support?

I've dealt with Veeam support in the past, not necessarily for this product. However, it's my understanding that the support would be the same for Veeam across all products and I don't have any complaints with their level of responsiveness or helpfulness. That said, they could always improve their level of service. 

How was the initial setup?

The initial setup is pretty straightforward. You have to install the console and everything is there. It is just a console installation. There are only three or four clicks and you are done. However, everything goes on the cloud. That is how we have configured. 

It is not a huge task to configure O365. If you know how to do that particular thing, it's hardly a half-day's worth of work. In one instance, we had three, One storage and NetApp storage devices and 50 mailboxes, and two or three servers. That was the infrastructure. The deployment for that took half a day.

I can handle the deployment and maintenance aspects of the solution on my own. You only need one person.

What about the implementation team?

As integrators, we help our clients install the solution.

What's my experience with pricing, setup cost, and licensing?

The solution is subscription only. That said, you have to procure the licenses separately. So O365 licenses are separate and Veeam licenses are separate. 

What other advice do I have?

If someone has O365 or any other mail solutions, they should definitely go for Veeam.

I'd rate the solution at an eight out of ten. I've been pretty happy with its capabilities. I'd recommend the solution to other users and organizations.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
reviewer1053252 - PeerSpot reviewer
Technical Presales Consultant/ Engineer at a tech vendor with 10,001+ employees
MSP
Easy and quick to install, with responsive technical support
Pros and Cons
  • "Technical support in Veeam is good."
  • "They don't have native integration with deduplication of storage."

What is our primary use case?

We are distributors for Veeam.

The use case for this solution is for backup. 

The challenging part is that people don't understand the importance of having a backup of Office 365. They think that their data is on the cloud and it's safe. They don't feel the need to back it up. Once they learn about the Microsoft shared responsibility model, they find out that Microsoft is not responsible for the data.

If, for example, an employee deletes his emails because he is angry with the management and leaves the company, the company will need a backup to restore at some point.

There are various reasons for backing up Office 356. There could be a cyberattack, and there are compliance requirements. 

Even if Microsoft will protect their data, they will still need a copy of it, and the software will help with that. 

Some people have a hybrid setup and will not only have Office 365, but they will be using a mix of Exchange on-premises and Office 365 that they need a backup of. 

The most important part is to have your data accessible and restorable at any point.

What needs improvement?

The support for deduplication appliances is an area to consider for improvement. 

They don't have native integration with deduplication of storage. 

Also, they said that they were going to release a feature, with the ability to backup copies, having another copy of a backup is very much needed, rather than just one copy. 

This feature is known in Veeam in their on-premises solutions but is not included in Office 365.

For how long have I used the solution?

I am an expert in Veeam Backup for Office 365.

I have been dealing with Veeam as a company for five years, and Veeam Backup for Office 365 as a product for three years.

What do I think about the scalability of the solution?

I am not able to tell you how many customers we have because we are in the distribution business, and there are many. 

We mainly support an ecosystem of partners of no less than a thousand partners, who also sell this product to many customers. Veeam is the fastest, growing vendor in the backup industry, and it is difficult to keep track of how many customers are using the product.

How are customer service and technical support?

Technical support in Veeam is good. It usually doesn't fail you. If you face any issues, the response times are good and the engineers' quality is also good. Most of the time.

How was the initial setup?

Veeam Backup for Office 365 is a Windows software application, and you can install it on-premises or you can install it on the cloud.

As long as you have a Windows Server, the installation is really easy. 

The download, installation, and configuration will not take more than 20 minutes.

What's my experience with pricing, setup cost, and licensing?

It is strictly subscribed on a per-user basis.

What other advice do I have?

I would recommend this solution. If you have Office 365 you should have a backup. Veeam will help you to do that.

I would rate Veeam Backup for Office 365 an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor
PeerSpot user
Buyer's Guide
Download our free Veeam Data Cloud for Microsoft 365 Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2025
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Buyer's Guide
Download our free Veeam Data Cloud for Microsoft 365 Report and get advice and tips from experienced pros sharing their opinions.