The Veeam Backup solution is very good for big enterprises and complex infrastructures. The main reason we are using Veeam is for end users.
System Technician at INFONET d.o.o.
Good for complex infrastructure
Pros and Cons
- "Once you set it up, it works very well. You do not have to go back to reconfigure it– it is very easy to use"
- "We use a yearly subscription. However, I believe the price could be lower."
What is our primary use case?
What is most valuable?
Once you set it up, it works very well. You do not have to go back to reconfigure it– it is very easy to use.
For how long have I used the solution?
I have been working with Veeam Backup for Office 365 for a couple of years.
What do I think about the stability of the solution?
It is a stable solution.
Buyer's Guide
Veeam Data Cloud for Microsoft 365
October 2026
Learn what your peers think about Veeam Data Cloud for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
921,523 professionals have used our research since 2012.
What do I think about the scalability of the solution?
It is a scalable solution. I would rate it a ten out of ten.
How are customer service and support?
Veeam has a great tech support team.
How was the initial setup?
The initial setup is straightforward and does not take long.
What's my experience with pricing, setup cost, and licensing?
We use a yearly subscription. However, I believe the price could be lower.
What other advice do I have?
I would rate it a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Sales Account Manager at Divultec
A useful solution for backups and restoration from cloud to on-premises
Pros and Cons
- "The solution is stable."
- "The customer service and support team are good."
- "If you use a device to back up with compression and duplication, the solution doesn't work."
What is our primary use case?
Our primary use case for this solution is to back up and restore from the cloud to on-premises.
What is most valuable?
The feature that helps keep data in the email and OneDrive is valuable.
What needs improvement?
When working with this solution, doing backups on-premises to the traditional storage is done with no compression and duplication. So if you use a device to back up with compression and duplication, the solution doesn't work. Hence, this is an improvement that can be made. Additionally, the console management system can be improved.
For how long have I used the solution?
We have been using the solution for 14 years and are currently using the Enterprise Plus version.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
The customer service and support team are good. I rate them a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
I cannot comment on the initial setup complexity because a different department handled it. One engineer is required for implementation.
What other advice do I have?
I rate the solution a nine out of ten. The solution is good, but the console management can be improved, and the new feature could include compression and duplication features. I advise new users to ensure they have a lot of space before using the solution because it's not optimized with compression and duplication features.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Veeam Data Cloud for Microsoft 365
October 2026
Learn what your peers think about Veeam Data Cloud for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
921,523 professionals have used our research since 2012.
Team Lead Manager at Adonai Corporation
Helps our organization secure our data and reduce our workload
Pros and Cons
- "The solution helps reduce our workload."
- "The customer service and support response time can be improved."
What is our primary use case?
Our primary use case for this solution is securing data, and we deploy it on private cloud.
What is most valuable?
The solution helps reduce our workload. In addition, we find its elasticity valuable.
What needs improvement?
The solution's speed can be improved.
For how long have I used the solution?
We have been using the solution for five years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
I rate customer service and support a six out of ten. The response time could be improved.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We did not previously use a different solution.
How was the initial setup?
The initial setup was straightforward, and it took us less than an hour.
What about the implementation team?
Implementation can be done by one person.
What's my experience with pricing, setup cost, and licensing?
I cannot comment on licensing as the sales department handles it.
What other advice do I have?
I rate the solution an eight out of ten. The solution is good, but the customer service and support response time can be improved, and the solution's speed can also be improved.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior IT specialist Virtualisation/Storage at Detron ICT Solutions at Detron
Reliable, easy to deploy, and offers good backup capabilities
Pros and Cons
- "The solution is stable and reliable."
- "Veeam is quite expensive."
What is our primary use case?
We are using Veeam for our customers. It's used for backups and disaster recovery.
What is most valuable?
It works well. It's very good for backups.
The solution is stable and reliable.
It's easy to deploy.
What needs improvement?
At this moment, I don't have any downsides to note.
Veeam is quite expensive. Often, clients are looking for a less expensive option.
For how long have I used the solution?
We've been dealing with the solution for three or four years.
What do I think about the stability of the solution?
The solution is stable. It's reliable, and the performance is good. There are no bugs or glitches. It doesn't crash or freeze. I'd rate it five out of five in terms of stability.
What do I think about the scalability of the solution?
I don't have too much information in regard to scaling.
How are customer service and support?
We've dealt with support in the past. They are helpful and responsive.
How would you rate customer service and support?
Positive
How was the initial setup?
I did not participate in the initial setup of the product. We have a separate team that handles deployment. That said, my understanding is that it is a simple setup.
Five to six people tend to handle the deployment process. We might have as many as ten people in our organization that can handle the requisite tasks.
What about the implementation team?
One of our teams handles the deployment process.
What was our ROI?
We haven't calculated ROI for our clients.
What's my experience with pricing, setup cost, and licensing?
They have newer Pulse licensing that is better. However, our clients do look at the pricing and feel it is too high. The licenses are paid every three years.
Which other solutions did I evaluate?
I have compared Veeam to other products, and I found it to be more stable and reliable.
What other advice do I have?
We are service providers and a Veeam partner.
We're using the latest version of the solution.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Engeneer at Telco Systems
A good solution for backups but is quite expensive
Pros and Cons
- "The solution is stable and, with the options available, it's the only one we've used."
- "The solution is costly."
- "The solution is costly and it could be improved by making it cheaper."
What is our primary use case?
Our primary use case for this solution is performing backups.
What needs improvement?
The solution is costly and it could be improved by making it cheaper.
For how long have I used the solution?
We have been using this solution for quite some time.
What do I think about the stability of the solution?
The solution is stable. With the options available, it's the only one we've used.
What do I think about the scalability of the solution?
The solution is scalable. However, it depends on the client and whether they are small to medium-sized or large enterprises.
How are customer service and support?
I have not encountered customer service and support.
How was the initial setup?
The initial setup is relatively straightforward.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing a six out of ten.
Which other solutions did I evaluate?
We have a demo on Druva and we are currently assessing other options.
What other advice do I have?
I rate this solution a seven out of ten. The solution is good but can be improved by reviewing the price. I advise users considering the product to have at least 30 to 60 days of testing.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller/Implementer
System Director at Infoware Systems
Performs well, reliable, and easy to use user interface
Pros and Cons
- "The most valuable feature of Veeam Backup for Office 365 is its performance. Additionally, the user interface and documentation are easy to use and navigate."
- "Veeam Backup for Office 365 can improve by adding more features with Microsoft teams. We have many files that we are working on with Microsoft teams and there should be more integration and features."
What is most valuable?
The most valuable feature of Veeam Backup for Office 365 is its performance. Additionally, the user interface and documentation are easy to use and navigate.
What needs improvement?
Veeam Backup for Office 365 can improve by adding more features with Microsoft teams. We have many files that we are working on with Microsoft teams and there should be more integration and features.
For how long have I used the solution?
I have been using Veeam Backup for Office 365 for approximately two months.
What do I think about the stability of the solution?
Veeam Backup for Office 365 is a stable solution, everything is running smooth.
What do I think about the scalability of the solution?
The scalability of Veeam Backup for Office 365 is good. We arranged the appreciate scaling with the Veeam subscription.
We have approximately 20 people using this solution in my company.
How are customer service and support?
We have not had the need to contact the support from Veeam Backup for Office 365.
How was the initial setup?
Veeam Backup for Office 365 is simple to set up.
What's my experience with pricing, setup cost, and licensing?
Veeam Backup for Office 365 is a subscription-based solution.
What other advice do I have?
I would recommend this solution to others.
I rate Veeam Backup for Office 365 an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Computer Engineer at Al Rayyan Community
Faster backups needed, but scalable and beneficial long-term backups
Pros and Cons
- "The most valuable feature of Veeam Backup for Office 365 is the backups, we do not want to lose any files. Each one of the files is updated on a regular long-term basis and kept together in the Microsoft cloud-only."
- "Veeam Backup for Office 365 can improve by reducing the time it takes for backups. I have mentioned this to Veeam and hopefully, in the next version, it will be a faster backup."
What is our primary use case?
We install Veeam Backup for Office 365 in every system. We use the system application for taking the backups.
What is most valuable?
The most valuable feature of Veeam Backup for Office 365 is the backups, we do not want to lose any files. Each one of the files is updated on a regular long-term basis and kept together in the Microsoft cloud-only.
What needs improvement?
Veeam Backup for Office 365 can improve by reducing the time it takes for backups. I have mentioned this to Veeam and hopefully, in the next version, it will be a faster backup.
In a future release of Veeam Backup for Office 365, they could improve the dashboard to show simple task information.
For how long have I used the solution?
I have been using Veeam Backup for Office 365 for three months.
What do I think about the scalability of the solution?
Veeam Backup for Office 365 is a scalable solution.
We have 14 people using this solution in my organization.
How are customer service and support?
When we purchased the solution nobody gave us a demo solution for us to test. We had to contact the support for them to help us.
What's my experience with pricing, setup cost, and licensing?
The price of Veeam Backup for Office 365 is inexpensive. We have a license to use the solution.
What other advice do I have?
My advice to others is they have to make sure the backups they are doing are done correctly. If anything is missing you need to check them.
I rate Veeam Backup for Office 365 a five out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Manager at Aktios
Easy to set up, scales to our requirements, and reduces complexity for dealing with multiple accounts
Pros and Cons
- "The most valuable feature is that we don't need different agents to back up our files from different accounts."
- "We would like to have a single management console for all of our backups."
- "The price could be reduced to make it more competitive."
What is our primary use case?
We use this product to back up our Office 365 files, such as those in Exchange, OneDrive, and SharePoint.
What is most valuable?
The most valuable feature is that we don't need different agents to back up our files from different accounts.
What needs improvement?
The price could be reduced to make it more competitive.
We would like to have a single management console for all of our backups.
For how long have I used the solution?
I have been working with the Veeam Backup for Office 365 for six months.
What do I think about the stability of the solution?
This is a stable backup product.
What do I think about the scalability of the solution?
It is scalable when we are doing the initial full backup. We can scale horizontally as we need to.
How are customer service and support?
I have not had any issues that necessitated calling technical support.
How was the initial setup?
The initial setup is easy.
What's my experience with pricing, setup cost, and licensing?
It is not the cheapest solution in the market.
What other advice do I have?
I would rate this solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Sales Engineer Individual Contributor at a tech services company with 11-50 employees
Unique backup solution which allows us to back up data from the cloud to our on-premise hardware
Pros and Cons
- "Veeam Backup gives you the option to backup your data from the cloud to on-premises."
- "This solution does provide the option to choose a different target of storage."
- "This solution would be improved if our customers could simplify their graphic user interface and for it to be more user-friendly."
How has it helped my organization?
As a customer, you don't have the required protection of your data when you use 365. There are two possibilities; Veeam Backup and Veritas SaaS Backup. The difference between the two is that Veeam Backup gives you the option to backup your data from the cloud to on-premises.
What needs improvement?
This solution could provide the option to choose a different storage areas. When you backup data, you have different types of backup and you have the possibility to pay for different levels of target storage. For example, when you use storage in the cloud, you can have a different storage classes with degrees of performance. This solution does provide the option to choose a different target of storage.
It would be good if we could provide our customers with a possibility, using this tool, to back up additional data using less expensive storage (like AWS Glacier does).
This solution would be improved if our customers could simplify their graphic user interface and for it to be more user-friendly.
For how long have I used the solution?
We have used this solution for two years.
What other advice do I have?
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT Technician at Sherpas Group
It's stable and the support is good but the performance is inconsistent
Pros and Cons
- "The most valuable aspect of Veeam is its stability."
- "Veeam's performance is inconsistent."
What is most valuable?
The most valuable aspect of Veeam is its stability.
What needs improvement?
Veeam's performance is inconsistent.
For how long have I used the solution?
We've been selling Veeam Backup for Office 365 for two years.
How are customer service and support?
Veeam support is good.
How was the initial setup?
Installing Veeam is pretty straightforward.
What's my experience with pricing, setup cost, and licensing?
The license is monthly.
What other advice do I have?
I rate Veeam for Office 365 seven out of 10. I would recommend it to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Veeam Data Cloud for Microsoft 365 Report and get advice and tips from experienced pros
sharing their opinions.
Updated: October 2026
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