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Systemarchi67 - PeerSpot reviewer
Systems Architect at Tebicom SA
Real User
A good backup solution for non-complex systems with good stability and ease of use
Pros and Cons
  • "The solution is easy to use. It's very simple and clients find it very easy to find all objects and things they need with the Veeam Explorer."
  • "The solution announced many features two years ago, and they still have not happened, so I would hope that the next release has these ready to go."

What is our primary use case?

Our customers primarily use the solution as a backup for on-premises because they have nothing on the cloud. They want to be sure that they have the data backed up at least on their side. Before that, the exchange server was on-site and on-premises. The clients put it all in Office 365 and now they want to have a backup on-premises.

What is most valuable?

The solution is easy to use. It's very simple and clients find it very easy to find all objects and things they need with the Veeam Explorer. The solution is very simple in terms of backing up objects as well. With Veeam, a lot of features are built-in, as opposed to some competitors, such as Avamar. It's also easier to use than Avamar if you were to compare them.

What needs improvement?

The solution announced many features two years ago, and they still have not happened, so I would hope that the next release has these ready to go.

For how long have I used the solution?

The solution is relatively new to us.
Buyer's Guide
Veeam Data Cloud for Microsoft 365
May 2025
Learn what your peers think about Veeam Data Cloud for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

Scalability is good. It's very simple.

How was the initial setup?

The initial setup is very straightforward. Deployment takes about a half-day. If I was a customer who bought a Data Domain, a physical appliance, and Veeam virtual, it would take one day to have the Data Domain up and then to add Veeam. You only need one person for deployment and maintenance.

What about the implementation team?

We help clients with the implementation.

What other advice do I have?

We are a Veeam partner. We handle the on-premises deployment model.

If you are a company that needs simple virtualizations and if you don't have very complex applications, I would recommend the solution.

I would rate the solution nine out of ten. It's not quite suitable for complex systems. If you have, for example, a CSS share, you can't backup using Veeam. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Senior Support Engineer at Rogers Capital Technology Services
Real User
A simple solution that's easy to implement and scale
Pros and Cons
  • "I believe the solution is very scalable. We can continuously add mailboxes and sites."
  • "You can't really edit. For example, if you have created a backup for a user, you can't drill down on a granular level during the backup. You have to back up the mailbox completely. That's it. It would be helpful if you could at least go inside the mailboxes to choose what you want."

What is our primary use case?

The solution is mainly used for production. If they lose connectivity to the cloud, they will have a backup on hand. 

What is most valuable?

We just mainly use the solution for a backup. We haven't tested too many features. The mailboxes and the site mount correctly, so, we can retrieve data from it. It's rather simple. Thus far, that's the best feature.

What needs improvement?

You can't really edit. For example, if you have created a backup for a user, you can't drill down on a granular level during the backup. You have to back up the mailbox completely. It would be helpful if you could at least go inside the mailboxes to choose what you want. 

The same is true for SharePoint. For example, if I have Sharepoint with many other folders in it, if I want to remove one of the folders, I need to remove the site completely first. That's a bit hectic. I have to remove the site completely and then go ahead and then re-add it afterward without the photos I don't want. If you could just go ahead and edit these sites, that would be great. 

Granularity should be implemented in backup for both SharePoint and Mailboxes. 

For how long have I used the solution?

I've been working with the solution for two months.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

I believe the solution is very scalable. We can continuously add mailboxes and sites.

How are customer service and technical support?

We haven't had to contact technical support. We have managed to correct all of the errors we've encountered so far. There haven't been any issues with the software; it was mainly with other things like Microsoft 365 and the sites. We've had no issues with the software itself.

Which solution did I use previously and why did I switch?

We didn't previously use another solution.

How was the initial setup?

The initial setup was rather simple. 

Deployment was done in one day, however, we had to do the backups for each mailbox. These took time. Those backups took more than a month because of the size of the mailboxes. You only need one person for deployment and maintenance.

What about the implementation team?

We handled the deployment ourselves.

What other advice do I have?

We are a consultancy and we also handle implementation and support.

We use an on-premises deployment model.

For those considering implementing the solution, I would say to just go for it. We really like it. We are a Veeam consumer, so we use Veeam for our data center backup ourselves and offer it to our clients as well.

I would rate the solution nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Buyer's Guide
Veeam Data Cloud for Microsoft 365
May 2025
Learn what your peers think about Veeam Data Cloud for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Pre-sales Engineer at Dorcom
Reseller
Enables us to easily restore item levels and has the best technical support I've engaged with
Pros and Cons
  • "Veaam technical support, from my perspective, is one of the best technical support I've ever engaged with."
  • "They should improve the backup and restoration time."

What is our primary use case?

We use the private and hybrid models of this solution.

What is most valuable?

I love the fact that you can easily restore item levels.

What needs improvement?

In the future I think that Veeam needs to support more easily, more databases and more services like SaaS services.

They should improve the backup and restoration time.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

It's actually pretty stable. I didn't have any issues regarding the stability of the product yet.

What do I think about the scalability of the solution?

We don't actually need to scale this product. Maybe for an enterprise organization, it can be a bottleneck if they are using just one server. They need to control the scale-out services a bit.

In terms of the number of users we have, I have customers that have thousands of mailboxes with Veeam backup.

How are customer service and technical support?

Veaam technical support, from my perspective, is one of the best technical support I've ever engaged with.

How was the initial setup?

The initial setup was very simple. If you are very experienced the setup can take you half an hour. 

What's my experience with pricing, setup cost, and licensing?

I think it's a fair price. It's around $36 per user, so I think it's a fair price for our customers.

What other advice do I have?

I would rate it a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
Jannet Taboada Lizana - PeerSpot reviewer
Presales System Engineer at Licencias OnLine
Real User
Recovers data with ease and provides good technical support
Pros and Cons
  • "It’s amazing how the solution helps restore old data."
  • "The solution needs to introduce more features."

What is our primary use case?

The use case differs from customer to customer.

What is most valuable?

It’s amazing how the solution helps restore old data.

What needs improvement?

The solution needs to introduce more features. The basic features are not enough.

For how long have I used the solution?

I have been using the solution for six years.

What do I think about the stability of the solution?

The product’s stability is good.

What do I think about the scalability of the solution?

I rate the scalability a nine out of ten.

How are customer service and support?

The technical support is good.

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

The solution is not expensive.

What other advice do I have?

I have my own data center. I don't implement it in Azure. I might recommend the solution to others. Overall, I rate the solution an eight or nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Team Lead Manager at Adonai Corporation
Real User
Helps our organization secure our data and reduce our workload
Pros and Cons
  • "The solution helps reduce our workload."
  • "The customer service and support response time can be improved."

What is our primary use case?

Our primary use case for this solution is securing data, and we deploy it on private cloud.

What is most valuable?

The solution helps reduce our workload. In addition, we find its elasticity valuable.

What needs improvement?

The solution's speed can be improved.

For how long have I used the solution?

We have been using the solution for five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

I rate customer service and support a six out of ten. The response time could be improved.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

How was the initial setup?

The initial setup was straightforward, and it took us less than an hour.

What about the implementation team?

Implementation can be done by one person.

What's my experience with pricing, setup cost, and licensing?

I cannot comment on licensing as the sales department handles it.

What other advice do I have?

I rate the solution an eight out of ten. The solution is good, but the customer service and support response time can be improved, and the solution's speed can also be improved.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1202862 - PeerSpot reviewer
Technical Sales Engineer Individual Contributor at a tech services company with 11-50 employees
Real User
Unique backup solution which allows us to back up data from the cloud to our on-premise hardware
Pros and Cons
  • "Veeam Backup gives you the option to backup your data from the cloud to on-premises."
  • "This solution does provide the option to choose a different target of storage."

How has it helped my organization?

As a customer, you don't have the required protection of your data when you use 365. There are two possibilities; Veeam Backup and Veritas SaaS Backup. The difference between the two is that Veeam Backup gives you the option to backup your data from the cloud to on-premises.

What needs improvement?

This solution could provide the option to choose a different storage areas. When you backup data, you have different types of backup and you have the possibility to pay for different levels of target storage. For example, when you use storage in the cloud, you can have a different storage classes with degrees of performance. This solution does provide the option to choose a different target of storage. 

It would be good if we could provide our customers with a possibility, using this tool, to back up additional data using less expensive storage (like AWS Glacier does). 

This solution would be improved if our customers could simplify their graphic user interface and for it to be more user-friendly. 

For how long have I used the solution?

We have used this solution for two years. 

What other advice do I have?

I would rate this solution a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Veeam Data Cloud for Microsoft 365 Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
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Buyer's Guide
Download our free Veeam Data Cloud for Microsoft 365 Report and get advice and tips from experienced pros sharing their opinions.