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MOHAMEDTALIB - PeerSpot reviewer
Director at NVIT
Real User
Reliable and easy to expand but is too slow
Pros and Cons
  • "The scalability is good."
  • "They could include WAN acceleration to compress the traffic to make things faster."

What is our primary use case?

We have many customers that are using Veeam Backup for replication and for disaster recovery sites. All our customers use Veeam Backup.

We use it for Nutanix as well. We have many clients that have Nutanix and use Veeam Backup to replicate workloads to another site, a backup or DR site.

We work with Veeam Backup for Office 365. We have two products that we back up. We back up workloads in Azure and Office to on-premise with Veeam for Office.

What is most valuable?

The solution does good backups.

It is stable.

The scalability is good. 

What needs improvement?

The problem that we have is that it's slow. We need bandwidth or we can't do full backup. We can't do a full backup a week. The only corporation backup is incremental and we haven't the option or the feature to do a full backup in the middle of the week. That's our problem. We call Microsoft to give us the bandwidth, however, Office doesn't integrate acceleration traffic to compress traffic. That's the problem of Veeam for Office.

They could include WAN acceleration to compress the traffic to make things faster.

We'd also like the option to do a full backup at any time, like in Veeam Backup and Replication.

Support is very slow. 

For how long have I used the solution?

We've been using the solution for one year.

Buyer's Guide
Veeam Data Cloud for Microsoft 365
May 2025
Learn what your peers think about Veeam Data Cloud for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is always stable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The product scales well. It's very easy to expand. 

We tend to work with small and medium-sized organizations. 

How are customer service and support?

The support is quite bad. They advise too late. When we call for support, it really does take far too long for a response. Many other providers are faster.

Which solution did I use previously and why did I switch?

We've used Acronis and Naviko as well. Veeam is better.

What's my experience with pricing, setup cost, and licensing?

The price is moderate. Acronis is much cheaper than Veeam. Naviko and IQ are also pricey.

I can't speak to the exact costs of the solution. 

What other advice do I have?

We are reseller in Morocco. We are Veeam partners.

I would rate the solution six out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Senior Engineer at Inland Norway University of Applied Sciences
Real User
Good backups and easy to set up but can run slow
Pros and Cons
  • "The way it backs up personal files is great."
  • "This is a cloud solution, and the speed can be slow sometimes."

What is our primary use case?

We primarily use the solution as a backup for our Microsoft items.

What is most valuable?

The way it backs up personal files is great.

Its initial setup is pretty easy.

The product is stable.

What needs improvement?

This is a cloud solution, and the speed can be slow sometimes. We want to try to see if somebody else can give us a solution that will be better with speed and maybe affordable or not too expensive.

Veeam is working with this called immutable backup. We have no immutable backup solution in the product for files or Microsoft 365. It is not immutable right now. They were releasing a new version soon this year. After the summer, it will be exciting to see what new releases will be there.

For how long have I used the solution?

We’ve used the solution for about three years.

What do I think about the stability of the solution?

It's stable. I have no big issues with running it. We run mostly on our own hardware, so we store a backup on in-house hardware. It's not stored in the cloud right now.

What do I think about the scalability of the solution?

We have three people on the solution currently. Just the IT department handles it.

It is possible to actually scale out more than we actually do since we have been very in-house to keep control over cost. That said, we can actually scale out to cloud storage without any problems with that. It's built into the solution. It's pretty scalable.

How are customer service and support?

Technical support is helpful. However, we are not using the support very often. We have talked with the sellers and rarely are talking with support. I have not had many discussions with the support team. That said, they solved the case when we had some problems some time ago.

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

How was the initial setup?

It’s straightforward to set up. It’s very, very easy. It is up and running within the same day as they offer a quick deployment.

What about the implementation team?

We handled the setup ourselves. We did not need any assistance from any outside contractors.

What's my experience with pricing, setup cost, and licensing?

We pay some amount yearly. We have a three-year support agreement, and we maybe pay one cost a year. We don't have to pay all of it at the same time and spread it over three years.

We have 2000 users and pay about $10,000. It may be a little bit more per year. We have an education institute and may have fewer expenses. If you are an educational institution, you get some cheaper pricing.

We need to buy the hardware, of course.

Which other solutions did I evaluate?

We have a support agreement with this solution that will be ended about three months from now, and we will have to renew it. However, we have been talking to Rubrik as another option to see how they sell the M365 backup. We are in our discussion to see if that will be something worth doing as we struggle with the speed.

What other advice do I have?

We tend to use the latest version of the solution. We have a support agreement and try to upgrade to the latest version.

Potential new users need to check out how easy it is to manage the solution. It's pretty easy to understand. However, if you need a backup solution, if you want one copy per day, per week, per month, per year, it might be that you can find other solutions that are easier to understand to set up. With Veeam, you have to think about it.

I’d rate the solution seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Veeam Data Cloud for Microsoft 365
May 2025
Learn what your peers think about Veeam Data Cloud for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Muhammad Ibtehaj - PeerSpot reviewer
Senior Technical Pre-Sales Manager at Arcana Info
Real User
Easy to understand with a good UI and good pricing
Pros and Cons
  • "It is very simple to set up."
  • "If clients are backing up onto tape, Veeam's newest versions don't really deal with that."

What is our primary use case?

We offer clients backup and replication services. According to our clients, Veeam is the very best. 

What is most valuable?

Veeam is new for us. However, with the help of the Veeam portal, they've relayed things like presentations or documents, which are very good for us in order to understand what Veeam offers, how to engage with clients, et cetera.

It is simple, sleek, and scalable for us. And Veeam has excellent pricing modules, which are useful.

The backup and replication capabilities are excellent. It's great for backing up Office. 

It is very simple to set up. 

If you're hands-on, it's very scalable. Its UI is very easy to understand in terms of what the job is doing, and we can schedule jobs easily.

What needs improvement?

If clients are backing up onto tape, Veeam's newest versions don't really deal with that.

There were some reliability issues in older versions. This is largely resolved. 

For how long have I used the solution?

I've used the solution for one to two years. 

What do I think about the stability of the solution?

In previous versions, there were a few reliability issues. In Version 9, for example, it crashed due to a heavy load. However, by Version 11, the issue was resolved. It hasn't crashed since. 

What do I think about the scalability of the solution?

The solution is quite scalable. It's up to us, how we develop and deploy it. How we deploy the proxy and extend the infrastructure is very straightforward. In just one click you can add servers. 

We have about 20 or 21 users at this time. 

How are customer service and support?

We have salespeople and technical people we can call or email. If we have a question, usually in the first tier it can be resolved.

How was the initial setup?

The initial setup is very simple. It's not complex at all. 

It takes approximately one to two hours to deploy everything. 

What's my experience with pricing, setup cost, and licensing?

The pricing is quite low. It is affordable. 

They are beginning to develop licensing based on a subscription model. The pricing is reasonable compared to perpetual licensing. 

What other advice do I have?

Veeam has recently launched Version 12, which looks interesting. I need time to comment on it. 

I'd recommend the solution to others. The pricing is good, and support is helpful. I'd rate the solution ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer2079627 - PeerSpot reviewer
Head of Projects at a tech services company with 201-500 employees
MSP
The solution includes a free license for up to ten VMs, is stable, and scalable
Pros and Cons
  • "The most valuable features of the solution are the scalability and the free license of up to ten VMs."
  • "As with all things, the solution can be improved by reducing the cost."

What is our primary use case?

The solution is used to keep files for posterity, in case of disaster recovery, in case of restoring something that goes missing.

The solution is primarily deployed on the cloud but in some cases we deploy on-prem.

What is most valuable?

The most valuable features of the solution are the scalability and the free license of up to ten VMs.

What needs improvement?

As with all things, the solution can be improved by reducing the cost.

For how long have I used the solution?

I have been using the solution for seven years.

What do I think about the stability of the solution?

The stability of the solution is an industry-standard and I give the stability a ten out of ten.

What do I think about the scalability of the solution?

The solution is extremely scalable.

We have a few thousand people using the solution.

How are customer service and support?

We are partners with Veeam Backup for Office 365, so we don't have any issues with their technical support.

How was the initial setup?

The initial setup is straightforward because we use specialists.

We already have a shared platform, so bringing in new customers is very easy for us. We simply apply a license and bring the customers in.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is good. Veeam Backup for Office 365 is a low-priced solution, so it is scalable and is priced for the market, comparable to other solutions.

What other advice do I have?

I give the solution a ten out of ten.

I work for an MSP and we have over 200 working technicians. We require ten people for the deployment and maintenance of the solution.

I recommend the solution. I also use the solution personally at home for free.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
KoenTeugels - PeerSpot reviewer
Storage Presales at Huawei
Real User
Top 10
Easy to use, straightforward to set up, and offers good integrations
Pros and Cons
  • "It is a stable solution."
  • "Currently, I'm working for Huawei and they dropped the support for Huawei, so that's an issue for us."

What is our primary use case?

Most of the time, the solution is primarily used for a VM backup from VMware.

What is most valuable?

The ease of use is great. 

The integrations with the storage vendors are useful. We have snapshot capabilities and stuff like that.

The setup was straightforward. 

It is a stable solution.

The scalability is great.

What needs improvement?

Currently, I'm working for Huawei and they dropped the support for Huawei, so that's an issue for us. The full storage is not supported anymore. We probably will need to evaluate another backup vendor now.

We would like a full Linux-based solution. They still use the management platform on Windows. It should maybe also have an appliance deployment or something like that, that is pre-configured.

For how long have I used the solution?

I've been using the solution for about ten years now. 

What do I think about the stability of the solution?

It is quite stable and reliable. There are no issues. It doesn't have bugs or glitches. 

There should be separation of your backup network with your protection so that you have additional protection from ransomware. Potential new users should integrate it and look out for ransomware capabilities.

What do I think about the scalability of the solution?

The solution scales well.

Mostly, I am the person on the solution. There may be an administrator as well. 

Which solution did I use previously and why did I switch?

I worked a little bit with Commvault, and with Data Protector, however, that was almost ten years ago.

The integration with VMware was much better at the beginning than with the other products. Then there was a price, ease of use, and stuff like that that we also considered when switching.

How was the initial setup?

The initial setup was very straightforward and simple. After 10 years, you know what the pitfalls are, so it's quite easy to manage implementations. So it's still an upgrade of an upgrade. The deployment takes a couple of days. 

You only need one person for deployment and maintenance. 

What about the implementation team?

I work for integrators. I handle the initial setups of the solution myself. 

What was our ROI?

I didn't do the price calculation, however, the ROI has been good. I just do the initial budget and then I do not verify.

What's my experience with pricing, setup cost, and licensing?

Users can pay a licensing fee on a monthly or yearly basis. It is becoming more and more expensive. I'd rate it a three out of five in terms of affordability.

There may be extra costs as well. You have to foresee the hardware to run it on and then store the backup. There may be costs around integrations.

What other advice do I have?

I don't use it anymore for protection. It's just for testing and demonstration, and not for protection.

I'd rate the solution nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Gerald Ashokan - PeerSpot reviewer
Global Account Executive at Tata Consultancy
Real User
Safe storage, reliable, and easy to use
Pros and Cons
  • "The most valuable feature of Veeam Backup for Office 365 is the ease of use. You only need to create a folder in your drive and it's as simple as dragging and dropping files to store them."
  • "The solution could improve scalability, both in terms of more storage and users. These two attributes are quite important when you talk about good scalability."

What is our primary use case?

We are using Veeam Backup for Office 365 to store backups of files, such as pictures that we use and personal files.

What is most valuable?

The most valuable feature of Veeam Backup for Office 365 is the ease of use. You only need to create a folder in your drive and it's as simple as dragging and dropping files to store them.

For how long have I used the solution?

I have been using Veeam Backup for Office 365 for approximately one year.

What do I think about the stability of the solution?

Veeam Backup for Office 365 is a stable solution.

What do I think about the scalability of the solution?

I have not tested the scalability of Veeam Backup for Office 365 because I have not reached the one terabyte limit I have.

The solution could improve scalability, both in terms of more storage and users. These two attributes are quite important when you talk about good scalability. 

We have four or five people using this solution.

How are customer service and support?

I have not had any issues with the need to contact support.

Which solution did I use previously and why did I switch?

I have not used another solution other than Veeam Backup for Office 365.

How was the initial setup?

The initial setup of Veeam Backup for Office 365 was simple. It took approximately five minutes.

What's my experience with pricing, setup cost, and licensing?

There is an annual license required to use Veeam Backup for Office 365.

For the number of users and amount of storage you receive, it is not expensive.

What other advice do I have?

I would recommend this solution to others.

I rate Veeam Backup for Office 365 a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Daniel Inyang - PeerSpot reviewer
Technical Support Engineer at a tech services company with 11-50 employees
Real User
Secure data, quick data transfers, but lacking agentless deployment
Pros and Cons
  • "The most valuable feature of Veeam Backup for Office 365 is the WAN accelerator. This feature allows for large amounts of data from one location to another. If the bandwidth in the environment is slow it makes the transfer slow but the WAN accelerator feature helps speed the transfer."
  • "The solution could improve by having the ability to back up without an agent installed on the system."

What is our primary use case?

We use Veeam Backup for Office 365 to back up our data, such as mailboxes, OneDrive, or SharePoint. We are able to back up our data on-premises.

How has it helped my organization?

Veeam Backup for Office 365 has helped our organization by allowing us to keep our data safe. If we accidentally delete our date we can recover it. We had an incident where a user deleted accounts and emails and we were able to recover the data. 

What is most valuable?

The most valuable feature of Veeam Backup for Office 365 is the WAN accelerator. This feature allows for large amounts of data from one location to another. If the bandwidth in the environment is slow it makes the transfer slow but the WAN accelerator feature helps speed the transfer.

The solution provides support from one location to another, such as with Hyper-V and VMware.

What needs improvement?

The solution could improve by having the ability to back up without an agent installed on the system.

For how long have I used the solution?

I have been Veeam Backup for Office 365 for approximately six months.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Veeam Backup for Office 365 is scalable.

How are customer service and support?

I have used the support from Veeam Backup for Office 365.

Which solution did I use previously and why did I switch?

I previously used Acronis Backup. When comparing Acronis Backup and Veeam Backup for Office 365,  Acronis Backup has an agentless deployment while Veeam Backup for Office 365 does not. Veeam Backup for Office 365 has the advantage of deployment and maintenance.

Acronis Backup provides a fully operational free trial to use the solution.

How was the initial setup?

The initial setup of Veeam Backup for Office 365 is simple.

The process taken to do the implementation starts with the download of the agent from Veeam's website and a Veeam account that needs to be set up. Once the agent is downloaded you run it on the server with the global credentials the administrative privileges you will be able to access every service provided. For sample, SharePoint backup capabilities. The last stage is to import the data for backup and a plan. The full installations take approximately 10 minutes.

What about the implementation team?

One person can do the backup of the solution.

What other advice do I have?

The solution can be maintained by one person and it is not difficult.

I rate Veeam Backup for Office 365 a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
James Mwaura - PeerSpot reviewer
Sales & Technical Director at Epitome Panafrican Tech Ltd
Real User
It's more affordable than most, and end-to-end configuration is straightforward
Pros and Cons
  • "Veeam is affordable and end-to-end configuration is straightforward, whether you're going from source to destination or vice versa. Retrieval is also easy."
  • "In some instances, a customer is not necessarily backing up Microsoft 365. For instance, they might be backing up a large Oracle database. It would be nice if they could tweak it to compress the file, so it's easier to transfer a huge file."

What is our primary use case?

Veeam provides cloud backups. These days, most people want to back things up on the cloud. All the work saved on various office workstations and file servers is backed up on the cloud.

How has it helped my organization?

Clients get peace of mind knowing their data is backed up somewhere else outside their office. If something goes wrong, they can retrieve their data and keep going. Their business operations aren't affected.

What is most valuable?

Veeam is affordable and end-to-end configuration is straightforward, whether you're going from source to destination or vice versa. Retrieval is also easy.

What needs improvement?

In some instances, a customer is not necessarily backing up Microsoft 365. For instance, they might be backing up a large Oracle database. It would be nice if they could tweak it to compress the file, so it's easier to transfer a huge file. 

For how long have I used the solution?

We have used Veeam for two years.

What do I think about the stability of the solution?

I rate Veeam eight out of 10 for stability.

What do I think about the scalability of the solution?

Veeam is scalable. If you have 20 users and you want to scale to 50 or 100, you only need to request it.

How was the initial setup?

I rate Veeam eight out of 10 for ease of setup. Setting up Veeam is straightforward because it's a cloud-based solution. When I did AWS Cloud backup for my personal laptop three or four years ago, someone walked me through it over the phone. phone, some two, three years ago, four years ago. It is simple for someone with IT skills.

The time needed to deploy depends on the organization's size and the amount of data being backed up. It typically takes between two weeks and a month for a medium-sized or large project.

What's my experience with pricing, setup cost, and licensing?

Veeam is more affordable than Veritas and Commvault. They might be the most affordable solution in this market, and it's also the best-known product for backup.

What other advice do I have?

I rate Veeam Backup for Office 365 eight out of 10. I recommend using Veeam if you care about your data. It's a good product if you want to do on-prem or cloud backup.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Download our free Veeam Data Cloud for Microsoft 365 Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
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Buyer's Guide
Download our free Veeam Data Cloud for Microsoft 365 Report and get advice and tips from experienced pros sharing their opinions.