Symantec Endpoint Security Reviews

On each desktop, we have Symantic End-User Endpoint Security installed to control the use of any unauthorized software, any unauthorized files being downloaded to the workstations, and so on.

It is a scalable product and is average stability-wise.

As for improvement, it would be good to have Symantic End-User Endpoint Security integrate more with other cloud computing providers rather than being a standalone product.

The spam filter is something that you can't control, and you can't set the filter to intercept different types of emails. We certainly don't have any control over what can be adjusted in the actual filter. So, we still have a 50/50 chance of a suspect email being legitimate or not.

It would be good if they can partner with one of the other big players who provides enterprise software that includes it with the product rather than having to buy their software separately.

I've been using it for the last two years.

Stability-wise, this solution is average. Because it's not cloud-based, where it's being updated continuously, there are times when it displays something on all the workstations and disables the workstations. We then would have to call the consultant to come in and apply some updates.

It is scalable. It's being used universally by all workstations in my organization. We have 10 users.

We have not had a positive experience with technical support. 

Implementation was done remotely by the provider to the actual domain server. A consultant performed the implementation.

The licensing costs are huge compared to what is normally included in the licensing with other products such as the Microsoft products that we're using. We're paying between $300 and $400 per seat.

If you have the opportunity to have an integrated security product, go with it instead of Symantic End-User Endpoint Security.

It does what it says on the box, but there are so many other products that do the same thing but better. So, I would rate Symantic End-User Endpoint Security at seven on a scale from one to ten.

We are providing endpoint protection services. Our customers are very basic, and they usually enquire about endpoint protection, mainly antivirus. We try to explain to them about the threats and suggest that they go for endpoint security. We suggest this solution because it is a cloud-based solution, and they don't need to spare a VM for it. However, most of the time, they insist that nothing will happen to their system, and they just want to renew their endpoint protection system. They are usually not aware of ransomware or other threats.

I recently checked with a customer, and the feedback that we have got from this customer is that it is catching almost all pirated applications. They are very happy with it. The customer was using a few pirated applications, and it blocked all those applications. The IT person was able to convince them to go for genuine applications.

Device control is most valuable. Symantec is providing all such features in the basic plan, whereas when we last checked, such a feature was not available in the basic plan of Malwarebytes. 

More control features can be added, and its performance can also be better. Sometimes, the performance is not good when we access the cloud console. Moving to each tab is slow. 

The dashboard can be a little bit user-friendly. For some users, it is a bit difficult. If someone is a little bit familiar with it, then it is fine. Otherwise, it is hard to find policies in Symantec.

I have been using this solution for just one year.

It is stable.

Initially, our customer had a problem with SSO, and they contacted Symantec's technical support. They got immediate support, but the support that they received was not good.

Initially, it was a bit complex, and we spent some time understanding it. Since then, it has been straightforward. We know where exactly everything is. We have become familiar with it.

We usually set it up for our customers.

It is cheap. It is especially cheaper than Malwarebytes, which is three times higher than this. It is also cheaper than Cisco. Its price is almost similar to Bitdefender, Gravity, and CloudZone. 

Before recommending a solution, we check out the new features in each solution because we provide constant support. I would recommend this solution if a customer's requirements are basic. Similarly, if you are concerned about the price and looking for a safer option to secure your endpoints, you can go with Symantec.

It lacks certain features that are there in other solutions. There are certain features that are available in Bitdefender, but they are not there in this solution. I'm also not sure how good is its anti-ransomware protection.

I would rate Symantec End-User Endpoint Security a seven out of ten. As compared to other solutions, I don't find it to be a great solution, but our customers are very satisfied with it, and they would rate it at least an eight out of ten.

We use the solution in order to protect all the computers and servers that we are using on the premises to have some controls against some threats. We are using it as anti-malware protection on the Endpoint Security side, and for encryptions for the high-risk drives on the encryption side.

Symantec has similar functionality and characteristics compared to other solutions in the market. However, we found it was easier for us to upgrade Endpoint Encryption. The main characteristic and the main advantage that we saw was that it could handle all the settings through a central point.

The solution, especially in older versions, is quite stable.

The scalability is good.

We have many issues with the way that Symantec is a data entity in our active directory. 

We need to protect all personal devices such as mobile phones. We can't do it at the moment via this product. It is a very important aspect that is missing at this moment. If they could add mobile detection, that would be ideal. Currently, we are using a lot of mobiles as we work from our home. 

The support needs to be better. When we upgrade, we can run into issues, and it's hard to get the help we require.

Newer versions can be a bit less stable.

We've been using the solution for the last eight years, more or less.

The solution is mostly stable, however, when we need to upgrade, at this moment we need help due to the fact that we don't have good technical support locally. 

We have been using older versions, as they are stable versions for us and we don't know how to upgrade completely to the latest version. That is the issue that we have at this moment. We need to be trained, however, we don't have any access to training, especially from Symantec. For the last two years, and it is hard.

The scalability is pretty good. We can increase the number of computers managed by the solution, and we can increase the passes. We have been using these solutions for the last eight years due to the fact that we don't have any kind of problems. 

That said, when we tried to upgrade, when we got the newest features, the newest protections, we had a lot of problems as we don't have any Symantec specialists available for us to help us, to train us, and to give the appropriate support. That is the main issue that we have right now.

Technical support needs to be better. We don't have any specialists available for us. We are located in Latin America. We are located in El Salvador, in Central America. We don't have any specialists available for us in order to help us or to teach us how to solve our problems. We are looking online mostly at this point for some advice in blogs and forums. That's not what our expectations were when we signed up. We open tickets through the webpage and nobody happens. We are a little disappointed in that sense.

We have not moved to another security solution due to the pandemic, as we have been working irregularly. We have been closed for around one and a half years. Then we have been working some days in the office, some days from home. It has not been a good moment for us to change the solutions, however, we are thinking about it, not due to its scalability or stability, or even due to licensing. We have been talking about changing because of the lack of good technical support.

It's easy to set up all the devices that are managed by the active directory, however, many devices that we are using right now to work are not managed by the active directory. For example, cell phones or any other intelligent devices. We can't protect them through Symantec Endpoint Protection, Endpoint Security.

For laptops and desktops managed by the active directory, it's relatively easy to deploy. It's not a problem as we only set a policy when a laptop or server or desktop is added to the active directory so that it's transparent. It's added immediately to the Symantec console in a transparent way. 

The deployment is immediate. With the equipment managed by the active directory, it's five minutes or less.

We are a reseller.

We are using Symantec Endpoint Security and we're using Symantec Endpoint Encryption.

We have it implemented on-premises.

I'd advise other companies to consider the solution. It's necessary. If you have a good team of specialists around you, it's a good option.

The most important thing is to have someone to help you, especially if all of your users are working regularly from different places, with different issues, with different connections through your infrastructure. If you don't have the skills, or you don't have good advisers or good technicians to help you, you are lost. 

I'd rate the solution at a seven out of ten.

Protection from viruses, malware, Trojans, and malicious files is most valuable. It is also good in terms of application control. I can control the type of external media that can be connected with endpoint devices and protect them from malicious files and devices such as USB.

I would like to be able to migrate to the cloud so that the end-users outside the company offices don't need a VPN to connect to the Symantec server to update the policies. They should be able to connect to the admin center directly through the internet to get updated policies.

There is some integration issue with the other security appliances or tools. Other hardware, firewall, or Network Detection and Response (NDR) solution vendors are not willing to integrate with Symantec. They only mention products from other vendors such as CrowdStrike and Carbon Black. Symantec is not there. Symantec should work on integration with products from other security vendors.

I have been using this solution for more than six years. I am currently using its latest version.

It is stable. I don't have any issues.

It is scalable. With on-prem, you have the network limitation. If I migrate to the cloud, it will be easy to scale. 

In terms of usage, currently, we have between 250 to 300 users.

I have not worked on any other solution.

Its initial setup was easy. It was done a long ago. The upgrades to a newer version might take two hours. If a client has any issues during the upgrade, they need to remove and start it again. Usually, it does not require a lot of support. It is straightforward.

Its price is reasonable.

I would rate Symantec End-User Endpoint Security an eight out of ten.

We're a large company with half of our business in the UK and half throughout the rest of Europe. We deal with about 13 countries and I work from Serbia. Our business focuses on train and bus transport, and sometimes ferry services. We're using the solution to mitigate security risks. We were considering solutions for endpoint protection and decided to go with Symantec for our work stations and servers. It offers anti-malware plus a firewall and some other functionalities. I'm an IT manager. 

I like the antivirus and the local firewall that the solution provides. It's user friendly with a good dashboard. 

I'd like to see a full anti-ransomware solution because there are some anti-ransomware functionalities that would assist us if they were included in the solution. 

I've been using Symantec End-User Endpoint Security for about six years.

The solution is very stable. 

We're not a big business in Serbia but scalability is easy. We have around 160 workstations and about 130 users. 

We have a contract with the local Symantec partner in Serbia so we can speak to them in our language. The support is very good. 

The initial setup is rather simple. 

The license for this solution is purchased on an annual bases. The price could be cheaper but it's not too bad. We also pay for technical support which we get locally here in Serbia.

Symantec is not the only endpoint security solution that we actually have experience with but I would recommend it. I think it's one of the best solutions currently on the market.

I rate this solution an eight out of ten.

We primarily use the product for all of our desktops and laptops; we use it for security purposes - for endpoint protection.

The solution is constantly getting updated with the latest definitions. 

It's easy to get it across to all clients. The agent installation is very easy and the agent will talk to the server. 

It is very easy to managing everything in relation to the implementation and processing. The initial setup is very easy.

The solution scales quite well.

The solution has proven itself to be very stable over the years.

Technical support has been pretty good in general.

It would be great if the solution could match up with the competition's offerings - for example, making sure they are keeping up with, for example, CrowdStrike and other offerings.

They need to ensure they are continuously keeping up with cybersecurity trends.

If the next release contained advanced threat protection and EDR, et cetera, it would be really fantastic.

If the agent can be minimized so that it can work with in-memory concepts, that would be ideal. As of now, it is file-based, signature-based. If they should come with an in-memory option, it should work at the random-access memory level also. 

We've been using Symantec for the past two decades. It's been a long time. I have years of experience with the product.

The stability has been very good. We haven't had any issues in that respect. There are no bugs or glitches. It doesn't crash or freeze. Its performance is very reliable.

The solution can scale if you need it to. If a company needs to expand it, it shouldn't be a problem to do so.

I can't speak to how many of our users are currently on the product at this time.

As of right now, we do not have plans to increase the usage within our organization.

Technical support has been very good so far. We find them to be helpful and responsive. We're quite satisfied with the level of support we get.

The initial setup is not overly complex. It is very simple and straightforward. A company shouldn't have any issues with the initial implementation.

We may switch to another solution and we are evaluating a variety of options currently. We have not come to a decision just yet. We simply want to see what else is on the market and how this product stands up to other solutions. We're mostly just curious to see what is happening in the space. We've looked at, for example, CrowdStrike, among others.

We are a customer as well as an end-user. We don't have a professional or business relationship with the company.

We only ever use the latest version of the solution. I'm not sure what version number we are on right now, however.

I would rate the solution at a seven out of ten.

We are service providers. We use this solution for endpoint response and detections.

We use this in the banking sector regularly.

We also use it for automatic threat protection and for DLP (Data Loss Protection).

After selling this product, what we have observed is that the system gets slower, which is a major issue.

We would also like to see better pricing. It's almost double when compared to other products.

I have been using this solution for more than seven years.

We are using the latest version.

It's a stable solution.

It is scalable. If you get the proper licenses then it scales well. There are no issues with scalability.

We are service providers with many different clients. Some of our customers have 100 users, whereas others have 200, and even as many as 300.

We have completed several installations but have never contacted technical support.

We do a direct installation. It is cloud-based and we can create a diary on the Symantec site.

We create the ID and download the client package.

It can take five to seven minutes to install per node.

If it is in the same network, we don't require much manpower to maintain it. All of the usernames and passwords are in the system. We can deploy remote deployment and installation.

Symantec is expensive. 

When compared with Trend Micro and Sophos, it is expensive.

Customers are required to purchase a license.

We recommend this solution to others who are interested in using it. In some organizations, it is compulsory to use Symantec.

I would rate this solution an eight out of ten.

Our primary use case for Symantec Endpoint Security is threat intelligence and endpoint protection. Their threat protection is very good. We are managing a good number of users thanks to the solution and we are pretty satisfied with it.

What I've found the most valuable is that it's stable and easy to use. Device control and management is especially easy.

Some vendors are starting to give Symantec Endpoint Security a run for their money. Even Symantec's basic DLP features are getting to a point where they're good enough for some organizations' endpoint security needs. The company should be anticipating this. It might be a good idea to introduce some additional features to Symantec Endpoint Security.

I have been using this solution for five to six years.

Symantec Endpoint Security is stable and easy to use.

I have not had much experience with their tech support. 

Installation is was straightforward for us. There was not very much to it.

We did get some vendor support but six or seven of our engineers were involved in the process.

Symantec Endpoint Security does have some aggressive competitors and they're offering very competitive pricing. Maybe Symantec Endpoint Security could amend their pricing structure, but they always offer a good product.

We evaluated one other antivirus, but I forgot its name. Symantec Endpoint Security was way better compared to that product.