Sophos XG Reviews

Sophos XG can be deployed on-premise and on the cloud.

We use Sophos XG as a network firewall for many use cases, such as offices, residential, and data centers. 

Sophos XG could improve the connectivity with Microsoft 365 or Azure Active Directory(AD). It doesn't work directly as other solutions do, such as Fortinet FortiGate. The client needs a separate AD server which is a problem.

There is no endpoint software for Linux systems, only the server version runs on Linux.

I have been using Sophos XG for approximately fours years.

The stability of Sophos XG is very good. However, there have been some issues with other weaker models because they are limited in hardware in resources.

We had an issue, but after speaking to the technical support, I understood it was a problem with Sophos, not a firewall problem, but with the endpoint that was related to the encryption of the disc. The problem is if you have a computer controlled by Azure at the same time as Sophos, then there may be some incompatibility problem between them because both of them are trying to control the computer and the encryption of the hard drive.

I have used other firewall solutions, such as Fortinet Foregate and Check Point.

The initial setup of Sophos XG is simple, but Cisco Meraki is easier. 

Since I have used Sophos XG long time it is easier than Fortinet FortiGate or Check Point.

Sophos XG is not an expensive solution. If you are willing to pay more, then there is the Check Point firewall which is the best out of all the vendors.

I would advise other Sophos XG is a great solution because it is synchronized security between the endpoint and firewall which is unique. I'm not sure if Fortinet FortiGate has this technology, but it is a good technology in Sophos XG. Sophos was perhaps the first to use this kind of technology. What it does is if your computer gets infected, then the endpoint tells the firewall that, it is infected and the firewall doesn't allow the use of the network at all. It'll lock it down on this computer.

I rate Sophos XG a nine out of ten.

We use the solution mainly as a firewall.

The solution improves security.

It's easy to use, but it's harder to configure when you want detailed settings. They need to make it easier to access advanced features.

The solution seems pretty stable. We've had no issues so far.

We haven't had to scale anything so far, so I'm unsure about the scalability of the solution.

I've never had to deal directly with technical support.

We did not previously use a different solution.

Implementation is straightforward. The only thing that was difficult was that we had some special cases and we had to dig in a lot to find the information for accessing very specific features. Deployment took about a week, however, we did about 6 months of research beforehand. You can deploy the solution with maybe one or two people, but we used five. We only need one person for ongoing maintenance.

We handled the implementation ourselves.

We don't have any costs above the licensing of the solution itself.

We are using the on-premises deployment model.

The solution is easy to implement, however, if you do decide on this solution, I would make sure that you have someone that has experience with this kind of solution or to hire someone to implement the solution properly. It will make everything much easier in the long run.

I would rate the solution 9.5 out of ten.

1. Internet security, where we have one single point of console; where I can manage my endpoint and my gateway. 
2. Any messages coming in, I am getting the intermission immediately. 
3. If my endpoint is getting infected, I get to know. 
4. If my file is getting infected, I get to know from a single pane point of view.

The product has been upgraded, and one of the features we were looking for has been incorporated into the newer version. It has allowed me to customize for my needs as well.

The past six months.

Nothing. No issues. It is quite stable.

This is a little bit of a challenge. Scalability is one issue with the hardware device and hardware files. Any kind of hardware file which has been delivered has been a challenge.

Sophos is being preferred only because of their technical support. The tech support there is very good. It is a five-star support system that they have there.

Our previous solution was Check Point. I switched to Sophos just because of the pricing issue.

It is very user-friendly to set up. Very straightforward.

Pricing is very competitive in the market.

Only Check Point. That was the one product which I evaluated.

The support is awesome. QA is very simple, and the administration is very straightforward.

The most valuable features of Sophos XG are user-friendliness and it is highly secure.

Sophos XG could improve by making the remote access and VPN better.

I have used Sophos XG within the last 12 months.

Sophos XG is a stable solution.

The scalability of the solution is good. We have approximately 4,000 concurrent users.

The Sophos XG technical support we receive from our local vendor, they are very helpful.

I would recommend this solution to others. I have recommended it to many organizations already. I have had a very good experience with the Sophos XG.

I rate Sophos XG an eight out of ten.

Our customers use Sophos XG as a firewall.

The solution could improve by making the graphical interface better and increasing the performance. 

I have been using this solution for approximately three years.

The solution is stable.

The scalability of Sophos XG is good.

Most of our customers are small to middle-sized businesses.

The support we have received from the partner has been good.

We use Sophos XG, Fortinet, and Palo Alto solutions.

The installation is easy. There is a wizard that can be used for a single connection making it simple and if you have multiple connections you can configure it manually.

Sophos tends to have less performance compared to Fortinet, and Palo Alto solutions.

I rate Sophos XG a six out of ten.

The solution is a next generation firewall and we have gotten good customer feedback. It is a very good appliance. The daily, up-to-date security features of the solution's updates and device answer customer IT needs concerning security, network and web protection and new protections, such as those concerning data. 

The box needs to be fixed

Moreover,the bugs need fixing. I also think that SD-WAN features should be added. The intelligence feature should be improved and Sophos needs upgrading and updating. 

I've been using Sophos XG since 2015.

The solution is stable. 

Both Sophos XG and XGS offer a host of cloud-based security features. 

The solution is very scalable. 

Our IT-related infrastructure allows us to scale up. This is a good feature of SD-WAN, which affords easy scalability to modern networks and many data center advances. The SD-WAN features are the most important part of Sophos XG's scalability. When it comes to the scanning power requirements, we have the ability to scale over it. 

While the solution proved to be user-friendly and to offer an easy deployment we faced many issues involving its registration. This posed an issue when it came to scaling. However, we found it to be easy to configure and implement. 

The solution is more cost-effective than FortiGate, Cisco and Palo Alto, which have very expensive licenses.

The solution is very user-friendly. 

I would recommend the solution to my customers because it costs a fraction of its previous price and most of them cannot afford an expensive EDR backup.

We use this solution as our main firewall. We also use it for email security purposes. Within our organization, there are roughly eight employees using this solution. 

The user interface is very good. As we've been using Sophos for four years now, we're very comfortable with the GUI interface. In addition, the IPS is quite good. 

We recently updated our previous version; now, the security licensing fee is quite high. I don't know if it's a bug in the OS, but it's not been very stable after we upgraded to the latest version.

we have been using Sophos for XG for four years. 

Sophos is quite stable.

It's not that scalable but it's good enough for us. 

We are not very happy with the customer support they provide — it's quite slow.

A year ago, we contacted technical support regarding the high security licensing fees but they still haven't gotten back to us; they're still analyzing the log.

Support-wise, I would only give Sophos a rating of three to four out of ten. 

For us, the installation was very straightforward. We deal with a local vendor and they guide us through the installation process. We haven't experienced any issues setting up this solution. 

The price of Sophos is reasonable. It's not too expensive — I think it's worth it. Price-wise, I'd give Sophos a rating of eight out of ten.

Before Sophos, we were using Fortinet. Fortinet was also a good solution but Sophos was equipped with more features that we needed. 

Feature-wise, I would give Sophos a rating of seven out of ten.

They need to improve their support, overall customer care, and lower the security licensing fees. If they improved these issues, I would give them a higher rating.

 Before upgrading any Sophos firmware, be sure to contact the Sophos team and upgrade it according to their advice. Without their advice, I wouldn't recommend performing an upgrade.

For the primary use cases, we use SSL VPN access for rolling remote access. We use web filtering and we use the intrusion prevention that comes with network protection.

The user interface is very user-friendly and very helpful. 

The VPN access for users is also a great thing, especially nowadays when working from home. 

Categorization or uncategorized websites is an area that needs improvement.  

Having a web portal where you could make requests for the categorization of non-categorized items, would be beneficial.

The DLP rules don't cover countries such as Serbia. You cannot make custom rules. That could be added so that we could detect content that is not supposed to leave the company via email, and so that the rules could be customized by the clients.

We only have predefined rules and most of them are not for Serbia or countries from the Region.

We have been using Sophos from the time they acquired Astaro, before that it was UTM, then they released the XG firewall.

We are using the latest version.

It's a stable solution. We have not experienced any issues.

It's a scalable product. In the office, we have four users in our organization.

Our experience with technical support has been positive.

We have support from the local distributor. We have rarely had the need to contact technical support but when we have, we have had quick responses from them.

The initial setup is very straightforward and the implementation takes a relatively short amount of time. The fine-tuning takes a little bit more time but in general, it can be deployed and implemented quickly. 

Also, the upgrades, backups, and recovery are very easy.

We are Sophos partners, we sell them and implement them ourselves.

We only need one engineer to deploy and maintain this solution. If you have a bigger deployment then you need two engineers.

Licensing fees are on a yearly basis.

I can recommend this solution to others who are interested in using it.

I would rate this solution a nine out of ten.