Sophos XG Reviews

We are resellers of Sophos XG and I'm the company's managing director. 

I like the firewall endpoint and email encryption that Sophos XG provides.

As with solutions like Palo Alto and other firewalls, the SD-WAN needs to be rigorously and aggressively improved because when we provide this solution to our customers, it often fails at the network security level. 

I've been using this solution for seven years. 

The stability of this product is good, we've never had any complaints from our customers. 

The scalability is fine. 

Licensing costs for this product are reasonable. 

I rate this solution eight out of 10. 

We use the Sophos XG firewall as part of our security solution.

The first area that needs to be improved is customer support.

If I'm implementing a connection on the DMZ or WAN, I should be able to dive deep into the implementation, specifying what needs to be implemented or not. For example, I should be able to configure specific details for the DMZ, and not have to follow the templates that they provide.

We have had problems with the stability that affected business operations.

We have been using Sophos XG for three years.

The issue of stability is the reason that I'm trying to move away from using Sophos as our firewall. There were times where Sophos randomly cut some users off of the internet, which adversely affected business operations. It is important because our business relies on throughput and service, like the uptime of e-commerce servers.

Scalability depends on the specifications during the time of order, prior to first implementing the firewall. With respect to my organization, scalability has been okay. It comes down to the amount of money that is spent.

We have 1,200 users in the company.

Customer support needs to be improved. The time they take to resolve issues is too long.

The initial setup was straightforward. It took us less than 30 minutes. Normally, it depends on the size of your organization, so for mine, the installation was less than 15 minutes. By 30 minutes I was finished even with the setup and configuration.

For our company, the price was reasonable.

We are now thinking about incorporating the Fortinet next-generation firewall.

My advice for anybody who is considering Sophos is that a business with a lot of throughput and data traffic should look for another firewall.

I would rate this solution a six out of ten.

For the primary use cases, we use SSL VPN access for rolling remote access. We use web filtering and we use the intrusion prevention that comes with network protection.

The user interface is very user-friendly and very helpful. 

The VPN access for users is also a great thing, especially nowadays when working from home. 

Categorization or uncategorized websites is an area that needs improvement.  

Having a web portal where you could make requests for the categorization of non-categorized items, would be beneficial.

The DLP rules don't cover countries such as Serbia. You cannot make custom rules. That could be added so that we could detect content that is not supposed to leave the company via email, and so that the rules could be customized by the clients.

We only have predefined rules and most of them are not for Serbia or countries from the Region.

We have been using Sophos from the time they acquired Astaro, before that it was UTM, then they released the XG firewall.

We are using the latest version.

It's a stable solution. We have not experienced any issues.

It's a scalable product. In the office, we have four users in our organization.

Our experience with technical support has been positive.

We have support from the local distributor. We have rarely had the need to contact technical support but when we have, we have had quick responses from them.

The initial setup is very straightforward and the implementation takes a relatively short amount of time. The fine-tuning takes a little bit more time but in general, it can be deployed and implemented quickly. 

Also, the upgrades, backups, and recovery are very easy.

We are Sophos partners, we sell them and implement them ourselves.

We only need one engineer to deploy and maintain this solution. If you have a bigger deployment then you need two engineers.

Licensing fees are on a yearly basis.

I can recommend this solution to others who are interested in using it.

I would rate this solution a nine out of ten.

We use this product to protect all of the connections to our sites and for web filtering.

The most valuable feature is web filtering.

The behavior with the zones was a little bit tricky to understand and the beginning of the project.

Sophos XG is difficult to manage and it is difficult to understand when you first begin.

The reaction time of the GUI is terrible when compared to other manufacturers. 

We have been using Sophos XG for about a year and a half.

This is a stable product, although the web GUI is slow. We plan to use it for another couple of years.

This is a small site, and we have 15 users.

The initial setup for Sophos XG was not straightforward. We already had experience with Sophos UTM, but they are completely different systems. The deployment took us one week to complete.

We deployed this solution in-house.

I now have a proof of concept with a FortiGate firewall and we are trying some test cases on it.

For now, this is not a product that I can recommend.

I would rate this solution a six out of ten.

We use this solution for connecting site-to-site and client-to-site VPN for two protocols, IPsec and SSL VPN. We use encrypted tunnels to achieve fully secure connectivity between sites and clients.

It gives me a very good, stable connection in all tunnels.

Of course, it improves my organization to achieve fully secure connectivity between sites and clients.

It has a good web filtering database and a good application control database in addition to intrusion prevention. Together, these give me confidence in our security.

All of the features in this solution are good. The most valuable is the IPsec VPN tunneling and SSL VPN tunneling, both site-to-site and client-to-site.

The log viewer is extremely helpful for analyzing all incoming and outgoing traffic.

I would like to have remote access to clients using a static IP for a certain period of time. This would allow me to log in to any client, remotely, with a known and fixed IP address.

This is the first solution that we implemented.

It's a suitable price and license.

We did not evaluate other options before choosing this solution.

• Web and Application filter
• Wireless integration
• Email protection with encryption
• Reporting and Dashboards

Mostly it's related to visibility as this platform allow us to see literally everything when it comes to traffic in a very easy and intuitive way.

I would like to see the possibility to add or block some content directly from the log interface or the live view of the interface so that if I see that an IP address is consuming a lot of bandwidth, I can right click on it and set some kind of policy. Everything else its perfect. 

There was no issue with the deployment.

There has been no issue with the stability.

There have been no issues scaling it to our needs.

Contact a good partner with experience and follow the online KB for doubts. its almost everything there 

We use Sophos XG to protect our perimeter network and internet access.

One of the most valuable features is the VPN.

Sophos XG should improve on the GDPR features involving data protection and encryption. Security regarding data protection is important.

I have been using Sophos XG since they bought Astaro, and it has been for approximately 15 years.

Sophos XG is stable. We've been using it for a long time. We had a lot of proposals from other vendors, but we decided to stick with Sophos.

We have found Sophos XG to be scalable.

We have approximately 150 people using the solution which includes people that do not know they are using it, collaborators, and administrators that work on it.

We had to use support a few times and the answers we received were straightforward and in a timely manner.

We were using other solutions previously. However, Sophos bought the companies that created them. We kept using the same solution but the name has changed.

The implementation of Sophos XG is not as straightforward as we would expect in the latest versions.

We used a company to do the implementation of Sophos XG. The process did not take very long, it took them approximately two weeks. It did not seem that difficult. Our experience with the vendor's support was very good.

We have a team of four that work on the Sophos XG for maintenance. They are not working on it full-time but they are all skilled to intervene if needed, and the first line of support for the solution.

Sophos XG is a very good solution, and it's cheaper than most of the other vendors. It is really affordable.

We are on a three-year license to use the solution.

I have evaluated other solutions, such as Check Point.

My advice to those wanting to implement this solution would be training is required for the implementation.

I rate Sophos XG an eight out of ten.

I'm aware that there are other solutions that are probably better than Sophos XG, such as Check Point. However, I still find that it's a very good solution for small to mid-size companies.

We use the solution for incoming and outgoing computer traffic. It has advanced Samsung features, which means it adds IPS to each of the packets. It creates different zones and manages of each of them individually. It can also be managed from the central cloud solution, known as the super central. It works with most devices. 

The server comes with web server protection and and provides application, email and avenue protection, meaning the solution boasts many features. 

The solution is really cool and has a very user friendly GUI. 

It comes with a common bundle which comprises all the feature. There is no need to get one edition, just the license. With Cisco, I must get different bonds and types, but Sophos XG has all the bundles in a single box. 

While it is possible to configure between two of the solution's devices in the same model, the high available usually fails. We are talking about when there are two devices running concurrently. When it comes to the traffic, there is a distribution of load balancing and the upworking. This is what is meant by high availability. 

I have been using Sophos XG for three years.

The solution is definitely stable. 

For sure, the solution is scalable. 

We did not use a different solution prior to Sophos XG. 

The installation is extremely straightforward. 

Deployment takes one hour, tops. 

Installation can be done on one's own. 

The same holds true of deployment. 

There is no need to get one edition, just the licensing, as we are talking about a common bundle which encompasses all the features. 

Unlike Cisco, which requires the purchase of different bonds and types, Sophos provides all of the bundles in a single box. 

I would recommend the solution to others. 

I rate Sophos XG as a nine out of ten.