Sophos XG Reviews

It can be used as a firewall, SD-WAN enabler, and secure web gateway. You can also use it for unified threat management, email detection, mobile device management, and wireless management. I use it in the cloud and on-premises, and I have its latest version.

It is stable, flexible, and easy to use. It has got a web management portal that can be accessed from anywhere.

I would like to have more artificial intelligence in the web monitoring service that comes with it. It should alert us when particular events happen. It has already got some of that. I know that it is more of a service, and Sophos is already looking at it. It is called SIEM.

I have been using this solution for a few years.

We have roughly 700 users who use this firewall.

I have interacted with them a few times. I am very satisfied with their technical support.

We were using FortiGate.

It is easy to install. I have done the installation in less than a day.

We did it ourselves. We have two people for its deployment. We have one engineer and one admin.

It is not that expensive compared to the other solutions. It is about the same price range as Fortigate, which we used previously. Licensing is on a yearly basis.

I would recommend this solution. We're very happy with the product. It works very well, and we don't have too many issues.

I would rate Sophos XG a nine out of ten.

The most valuable feature is the VPN aspect. It has been beneficial for my users who work from home. Connectivity and from a security aspect.  The security aspect of this is quite good. It measures up to the standard that I expect.

From a Firewall perspective and then user management, easy to manage and the user experience, profile, are giving me what I am expecting.

During this COVID era, the VPN has really been helpful. We can seamlessly connect to the applications remotely and work from home.

In the Firewall, the Intrusion Prevention System can be improved. Now because COVID has come to stay, people tend to work from home, and cybersecurity has been on the high side. 

It can improve more on the security aspect of this so that it can combat any major threat or common bug. I am not saying that the security has become compromised, as it is usually active, but they can improve on it.

Local and technical support can be improved.

When firmware updates are complete, there were issues with connectivity and VPN users. Recently, I stopped updating the firmware because I didn't want to obstruct the connectivity of the staff working remotely at different locations. 

I have stopped doing any updates until the issue can be addressed.

I have been using Sophos XG for approximately 12 months.

When you compare with Barracuda, Sophos is quite a bit cheaper. 

With Sophos, you can upgrade on what you need and upgrade as time goes on. I think that it's relatively open, compared to other products.

I would rate this solution an eight out of ten.

I use it for one of our universities in Palestine. It's an Arabic university and there were about more than 10,000 students. So, our user base ranges from 1 to 10,000. I use it as the main firewall. I use it for High Availability (HA). That's the main use case why we use Sophos XG. We do intend to keep using it.

As a security solution, it's a very good security solution.

Some features are not available on the graphical interface. So you need to return to the command line to solve some issues that are faced by the customer. I used it for enterprise networks, I decided that it is not very good for enterprise networks. There is some issue with its hardware. I have faced two problems and that were resolved by Sophos earlier. They changed the appliance. In other products, I have not seen such problems in the hardware. So I think that the hardware is not heavy duty. You can say it's not heavy duty like other vendors. The performance is not as it says on the datasheet. They should improve the hardware. If they can do that, it would be a very good product.

I am using the appliance from XG 110. We use versions 105 TO 370. I use more than one product for small to medium size businesses. We also use Intercept X firewalls. We deploy Sophos XG on-premise. 

It is scalable for some things. It can have an extendable host. The appliance can be customized for more than one connection point. You can put it in the same fibre and DSL connection.

They have proper support in the technical point of view, and their English language is not clear. You know that they are not native English speakers. That's one of the things that I faced. But they have very good knowledge.

The installation of Sophos is very easy and straightforward. 

It's not very expensive. 

I recommend it for small to medium businesses, not for enterprise businesses. I'll rate it 8 out of 10.

We are going to be hosting our own website and we are using the Sophos XG because we want to make sure that it is well protected. We also want to make sure that the rest of our LAN is not compromised.

In addition to using this firewall ourselves, we resell the product to our customers. We have a well-trained team that can perform the implementation and deployment.

Our network is now much better protected than it was. If you don't have your network and your infrastructure secured, as a business, which is about more than just putting a firewall in place, then you're asking for trouble. There is a lot of hunting going on, and it's not just the large corporations. It's the small businesses, too.

The most valuable feature is that it scans all of the data for any kind of malware.

It logs everything that goes in or out, and the logs are helpful.

The simplicity of the setup is very good. I can add whatever ports I need and it's pretty easy to set up.

It would be helpful if they had a set of standard templates because it would assist in the beginning, when you are just getting started. They do have a template, but I mean specifically for different use cases. For example, an existing template for setting up a web page would suggest what kind of security we need to have in place. They do have help menus and videos, but additional templates would be useful.

I have been using Sophos XG for about eight months.

The stability has been rock solid and it hasn't gone down once.

For me, there is essentially no limit when it comes to scaling. I have never used all of the connections but the limitation is between 50,000 and 200,000. I would say that scalability is enormous. If we had a bigger network then I would probably get a bigger Sophos.

At this point, we're just starting and only have three or four people who are regularly using it.

The technical support is awesome.

We did have a Cisco router prior to using Sophos XG, but I don't know much about Cisco or how to get it operational. I also realized that it was getting old, so we switched to a high-end Sophos model. With malware in this day and age, where we have a 6000% increase in the number of malware attacks compared to two years ago, we wanted to be well protected.

The initial setup is straightforward. If I can do it then anyone can do it. The deployment took a couple of hours. Because we are new to this type of solution, our strategy will be to begin by blacklisting everything and then whitelisting only the things that we need.

Our in-house team handled the implementation and deployment. We have more than 200 people that are very well trained, so we can set up pretty much anything. 

We paid for our licensing for three years, upfront, and there are no costs in addition to the standard fees.

I evaluated several options and sought out advice before selecting Sophos XG.

I am happy with this solution, which is one of the reasons that we are selling it. I don't like to sell or recommend things that I have not used. I have tried a lot of the features but I would say that there is a lot more potential I haven't even tested at this point.

I would rate this solution a ten out of ten.

 Sophos XG is a firewall and we use it to create networking rules.

The security of Sophos XG could be improved.

Sophos wants to move all things to the cloud, including access to the end-user PCs and data from the cloud. What will be easier to hack for a customer with an outdated firewall, or the Sophos cloud could get hacked which has all the access and information from customers. With my experience, it's not a question of if they will hack it, but a question of when they will do it. I'm not happy with the direction Sophos is going on.

We have problems with the use of the user interface. You have a poor search engine for objects via which you can write new rules. You have to start at the beginning of the whole object name. With the Sophos UTM, you can start with a pattern, with part of the whole word. In Sophos UTM it will list you all the hits with parts of what you type, and that does not happen on the Sophos XG.

I have been using Sophos XG for approximately 10 years.

The performance of Sophos XG is generally good and it is stable. 

I have found the scalability of Sophos XG the same as Sophos XG.

We have approximately 10 clients using this solution.

Since Sophos XG moved the support from London to somewhere in the world, such as India, it's a little bit longer to receive a fast response. They are knowledgeable but they are slow to make decisions. For example, we had a firewall and the hardware was defect. It was really clear, but we had to have a long discussion for them to be able to send us the new firewall. It took one or two weeks until the supporter was able to talk to someone who can make the decision. This is too long, this process could be streamlined.

The initial setup is straightforward . As long as you buy the appliances from Sophos, it works very well. However, in some cases, we have to use our own servers because they have more power and more network bandwidth.

The amount of users needed for the implementation and maintenance depends on the size of the customer's infrastructure.

There is a license required to use this solution and my customers pay for it annually.

I am not amazed by this solution.

I rate Sophos XG a four out of ten.

I am using Sophos XG for network security.

The most valuable features are the reporting, dashboards, and graphical user interface. It gives a good overall picture of what is happening over the network.

There have been some issues when upgrading. For some reason, parts of the configuration become unconfigured, I then have to reconfigure it. I should not need to keep reconfiguring it after upgrades.

I have been using this solution for approximately four years.

The solution is stable.

The solution is scalable.

There needs to be more tutorials and documentation. I have not done a lot of configuration because I need more training.

We were previously using Cyberoam.

The initial setup was not difficult to complete. I have not been trained as a Sophos administrator and it would have been easier if I had training. 

I recommend this solution to others.

I rate Sophos XG a nine out of ten.

We primarily use the solution for security and protection.

The solution seems to be very easy to use.

The administration is pretty simple.

The solution is easy to deploy.

We've found the solution to be quite stable.

My understanding is that the solution is scalable.

Cyberoam was extremely hard to develop. If this solution makes that process easier, we will be happy.

The solution should be lowered. It would help entice more clients. We'd like to pay a lower price.

We're concerned about the safety of our devices. We are worried if someone manages to hack the firewall, that they will be able to get past other protections and perhaps onto devices. We'd like Sophos to remain vigilant in its protective capabilities and to continuously update its solution to expand its security offering in order to better protect its customers.

It would be helpful if the solution offered some tutorial videos to help new users learn the system quickly.

There should be some trial on offer that allows users to try out the solution and learn it before implementing it.

I've only been working with the solution for about one month or so. It hasn't been that long just yet.

The solution has been very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable in terms of the performance it offers.

The solution is scalable. If a company needs to expand it, it shouldn't have any issues doing so.

We have about 200 people using it in our company.

I have not used technical support just yet. If some issue comes through in the future, I will reach out. However, as of now, I can't speak to their level of responsiveness or their knowledgeability.

I used to use Cyberoam. However, this particular solution was acquired by Sophos, and therefore, now the company I work for uses Sophos. It's pretty much the same product.

The product is pretty easy to deploy. We use a gateway from our partner, and not with Sophos.

The solution is a bit costly. It would be ideal if it was less expensive for its user base.

We pay a yearly licensing fee. We do not pay monthly.

I'm a customer and an end-users. I do not have a business relationship with Sophos.

I'm not sure which version of the solution we're using. It might be version 65 or something like that.

We do not use the cloud version. It's for device management, and therefore it's on-premises.

Currently, I would rate the solution at a seven out of ten. I haven't used it for very long, and can't fully evaluate it; I must learn more about the offering and what it can do first.

We primarily use the solution internally in our company and we also deploy it for our customers.

We have many Sophos solutions that we use together. We use Sophos UPM and Sophos XG. Next, there are just firewalls. The Sophos UPM is the basic firewall; Sophos XG is a mix of Cyberoam and Surface (Sophos acquired Cyberoam three years ago). We use all the features within these solutions and we have a full set of licenses. They offer IPS, IBS, BPM, web publishing, web protection, etc. We're using everything. 

They should expand their DDoS feature. It's basic. They need to enhance it.

Technical support needs to be improved.

The solution needs a mobile application for the administrator. Today, as an administrator, you cannot manage the solution from your tablet or from your mobile. You can only go through a web console. Other vendors have mobile apps. Some vendors also have the ability to manage and check the chart report and change some settings from a mobile application. This would be an excellent add-on for administrators who are traveling. It could help a lot. 

For the past seven years, we haven't had any issues with the hardware or software. It's stable. If a customer misconfigured it, they might face issues. Out of the box, however, it's stable; it is an appliance that customers can depend on.

The solution is scalable. Sophos has plans for customers who want to upgrade or add another appliance in the same environment. As a customer, I've deployed to as many as 300 users or as few as 30.

Technical support isn't as good as it needs to be. In most cases, these days, the partner has to work hard to support the customer. The response time and the experience of the support team are not as expected. As a partner, we've never opened a case. Our customers, however, have told us they have had issues.

The solution is straightforward. Deployment took about 30 minutes.

Price-wise the solution offers acceptable rates. You can find cheaper solutions on the market, but when you go cheaper you have fewer features. Today, based on iQuate market the price is very reasonable and affordable, and it's good if you get a good discount. Discounts can be offered by the vendor. If it's a competitive upgrade which means the customer is upgrading from another vendor, Sophos provides extra discounts so they can win the deal. In general, it is a good price.

We are a Sophos partner. We both use the solution and recommend it to clients.

Compared to other competitors, I'd rate the solution nine out of ten. However, for very large enterprises, the largest firewall appliance from Sophos might not be enough for thousands of users. If I was rating the solution for enterprises, I would rate it eight out of ten because of this. 

I would recommend the solution, however. We often recommend the solution to our clients and it works very well for them.