Sophos XG Reviews

I generally use Sophos for the firewall and also for endpoint protection. 

The dashboard is easy to use and quite sensitive, I like it. The reporting offers a lot of detail and that's good. 

The technical support they offer is difficult to access. There is no direct number to call and when you do get hold of them and have confirmation, it takes a while to get a response.

I've been using Sophos XG for about seven months. 

I haven't had any issues with stability. 

Dealing with technical support is not simple. 

The initial setup is straightforward. 

I know a little about Cisco which is less complicated than Sophos, but I prefer the Sophos dashboard. 

I recommend this solution, the only issue is that it's not suitable for enterprise size companies. 

I rate this solution a seven out of ten. 

I like how you can integrate with other endpoints and Intercept X in one central management platform. I think it's a perfect solution. Sophos will manage everything in one container. You can manage many firewalls or endpoints within one panel.

Data traffic analysis could be better. I think Fortinet products like FortiAnalyzer are very effective in analyzing data traffic. I think it's better than Sophos. It could also be more stable.

I have been using Sophos XG for more than two years.

I think Sophos has to concentrate on the latest firmware's stability because we have version 18, and we have many problems with our customers who have this version. I think Sophos has to thoroughly test the firmware before launching it. When you get any update on any hardware device, you get many problems. It's not good.

On a scale from one to ten, I would give Sophos XG a seven.

Our clients from the governmental and enterprise sectors have multiple use cases for this product. 

The most valuable feature of this product is threat protection. Filtering and web protection are important as well. 

Sophos XG's web server protection and log viewer could improve. They should also introduce sandboxing. 

I have about five years of experience with this solution. 

The solution's stability is fine. 

There is not much flexibility or scalability with this solution. 

The Sophos XG technical support is good. 

Sophos XG deployment is easy and rapid. 

Most of our clients that end up choosing Sophos XG also consider Fortinet. However, Sophos XG has a better user interface. It is also better with managing users, updates, and integrating with Active Directory. 

Before deciding on this product, it's important to evaluate the price of the network. 

We use the solution as our HQ main firewall.

In my experience, the solution was easy to use, has lots of features, and is easy to configure.

There are issues with electricity with this solution.

I have been using the solution for approximately five years.

I have found the solution to be stable.

The scalability could be better. We have 500 to 1000 users using the solution at my company.

The installation is easy.

The deployment only took an hour for one person to do it.

The hardware is inexpensive but the license is expensive.

I am going to continue using this product and I recommend this product to others.

I rate Sophos XG a nine out of ten.

This solution is generally used for environment protection, using the ADR and MTL features. I'm a system administrator and team leader and we are customers of Sophos. 

It is a stable product because it's on the central cloud so there's no management required. 

The MTR feature has to be enhanced. There are some bugs on the ADL which need enhancing. 

I've been using this solution for two years. 

This is a stable solution.

Because this is a cloud portal, scalability isn't an issue. It's fully managed by the vendor, we just login to the portal and check the logs and check the updates.

We have Sophos firewalls and were planning to do a full integration with XG, but unfortunately this did not happen.

The initial setup is carried out on the portal so you need to work on the configuration with the respective partner and have the portal accessing all of the environment. It's a simple setup. We have deployed this solution on around 200 machines.

We pay an annual license.

I would rate this solution a seven out of 10. 

We are customers of Sophos and I'm the company IT security manager. 

I like that each user has the ability to manage the solution. 

It's a problem that we are not able to investigate incidents, there is no tracking. Security is also lacking in this product. 

I've been using this solution for three years. 

Stability is good, no problems. 

Scalability is fine. 

Technical support could be improved, it's not great. 

The price is good, it's not an expensive product.

I would not recommend this firewall to others. 

I would rate this product a seven out of 10.

The primary use case of this solution is as the main company firewall.

The most valuable feature of this solution is the flexibility of it, it's pretty versatile.

Also, the firewall aspect in terms of setting up rules. They worked pretty well.

The UI needs improvement because it can be a little weird at times.

I have used Sophos XG in the last twelve months.

This solution is stable. We haven't had any real issues.

I don't know if this solution is scalable. We haven't explored this area yet.

As we grow, we plan to increase usage.

Technical support is good.

Initially, the setup was a bit complex.

It was complex because we were coming off of a different setup. It was just getting used to the software, but it's not too bad.

We require one and a half staff members for the deployment and the maintenance. They seem to do a pretty good job of updating it and keeping it current.

We implemented ourselves. We did not use a vendor or integrator.

We're military contractors, and the cybersecurity compliance aspect of it has been the most helpful.

We know how the networks operate from our end, even though we are relatively green. We don't what we are comparing it to.

We prepaid in advance to get the max discount.

I would rate Sophos XG an eight out of ten.

Our primary use case is as a firewall, failover management of the internet lines. We have over 50 people using the product on 200 devices and we use it on a daily basis. I'm an IT support executive and we're a customer of Sophos. 

We are using sophos XG as the firewall for our offices, so any connections going outside of the office go through it. We are also using VPN clients and especially during the lockdown, it was very helpful.

I like the simplicity of the solution and the timely updates. It works well. 

The interface could be improved by simplifying it and making it much smarter. I would also like to see an improvement in the diagnostic system graphs. They could be modified to provide individual graphs. The present page has all graphs in a single page and it slows things down and takes more time to refresh and load. 

Additional features they could consider including in any update would be symbols and tools. They could also include URL groups and all Office updates, the regular things that people do on a daily basis. 

I've been using this solution for the past year and a half. 

This is a stable solution. 

We haven't yet tried scaling, that will take another six months. I'll be in a better position to answer then. 

The technical support is fine overall.

I've now configured three times and although it gets easier, deployment is a little complex. We had some issues with the company, unrelated to the product, more to do with the licensing procedures in India which could be simplified. Deployment only took about half an hour and the solution doesn't require any maintenance. 

Licensing costs are generally set for three years. 

PaloAlto, FirtiGate

Before installing this product it's worth taking some lessons from the website which also provides some support. It's almost better than the technical support which is offline. If you have a good vendor with hands-on experience that's also helpful for first time deployment. After you've implemented once, it's easier the second time. 

I would rate this solution an eight out of 10.