Sophos XG Reviews

We are IT, service providers, here in Pakistan, we provide solutions for our customers.

We deploy this solution for the health care industry, in hospitals.

There are many valuable features.

It's a good product.

It is not recommended for larger enterprise customers.

They need to improve the SD-WAN feature.

As we are service providers, we have deployed multiple deployments of Sophos XG for our customers.

Our clients are using the latest version.

Sophos XG is a reliable product.

Sophos XG is easy to scale.

We have eight to ten customers who are using this solution.

Technical support is good but there is a delay in response.

The response time needs improvement.

We deal with Fortinet and Sangfor as well.

The initial setup is easy to apply. It is not complex.

The product is well priced. We are happy with the pricing.

The license is subscription-based.

I would recommend this solution for less than 5,000 users.

I would rate Sophos XG an eight out of ten.

We are using a basic model for its security features. We are in the hospitality industry and it has all of the features that we need.

The interface is user-friendly and the product is easy to configure.

Support for this product is something that is really important, and it needs to improve.

I have been using Sophos XG for almost eight years.

This solution has been stable so far.

This is a scalable product and we have about 45 people using it.

Only one person is required for maintenance.

Before the current pandemic, technical support was good, but it is becoming worse.

In the past, I have worked with SonicWall and Fortinet products.

I prefer Sophos because of the user-friendly configuration and stability.

The initial setup is easy.

This is a budget-friendly product with reasonable pricing.

In summary, this is a good product and other than the support, I don't think that there is anything else that will improve it for us.

I would rate this solution an eight out of ten.

Our main use case of this solution is to support internal clients with virus scanning on laptops and on critical processors.

An area of improvement would be the reporting as diagnostic graphs take a long time to load and refresh. If there could be an option to show only select graphs, it may speed up the graphics.

Most of the time we don't use the disk usage, memory or CPU graphs. The main graph we watch is the bandwidth usage.

Additionally, their previous update contained many bugs. They need to ensure that, before releasing a new version, there are not so many bugs.

I have been using this solution for two years.

The solution is stable.

We previously used Caveo Systems, but that was about 10 years ago.

The initial setup is very easy. The licensing and setting up of firewall rules takes some time, but the full deployment took about an hour.

The pricing is economical.

I recommend the solution due to its ease of use and pricing.

Sophos XG is used as our firewall.

We are an MSP, and we have a variety of clients with varying needs. It is a solution that is tailored to each of our clients and their specific requirements.

The most valuable feature of this solution is flexibility.

Scalability could be improved. It could be better.

I have been working with Sophos XG for approximately six years.

Sophos XG is a stable solution.

It is scalable in the majority of cases. We've had a couple of problems.

Our main application is for medium-sized companies.

We are also using FortiGate.

The initial setup is easy, it's straightforward.

The technical support is good. We have no problems with technical support.

The price is reasonable but it would be great if it was reduced to half the price.

I would recommend this solution. They all have different strengths and weaknesses, it all depends on the environment.

I would rate Sophos XG a nine out of ten.

It's primarily for on-premise firewall functionality and functionality of internet lines.

The appeal to our IT team is that this is an easy to deploy, user friendly, and easy to work with solution that includes antivirus software.

I'd like to see a more simplified functionality for our customers. We also had a negative experience with the sales team of Sophos, which offered a three-year renewal to our customer. We'd suggested one year, keeping the customer's cashflow in mind and Covid. The result was that it affected our credibility with the customer. These are some of the irritants in the sales policy.  

I've been using this solution for four years. 

The solution is stable. 

We have deployed it for 100 users to date, so it's quite scalable. We mainly work with small and medium size organizations. 

The implementation is straightforward. It depends on your environment, and the number of users as well as the complex rules you're making. That aside, it is easy to deploy.

I rate the solution eight out of 10. 

The primary use case of this solution is as an endpoint firewall and proxy.

The features that are most valuable are synchronized security, the security hard build, the application synchronization, and the events synchronization.

it's user-friendly, not complex.

The uploading and downloading of reports should be included.

We are looking for a firewall to block the uploads from the user, not the downloads. I would like to see this feature updated.

In the next release, I would like the uploading and downloading reports to be included.

I have been using this solution for almost two years.

We will be upgrading to the newest version that was released two or three months ago.

This product is stable.

This solution is easily scalable. We have 15 to 20 users.

The initial setup is straightforward.

It's easy to understand and to install.

I am a technical analyst and handling the pre-sales. We provide and implement the solution to our customers.

I would rate this solution an eight out of ten.

I am using Sophos XG for network security.

The most valuable features are the reporting, dashboards, and graphical user interface. It gives a good overall picture of what is happening over the network.

There have been some issues when upgrading. For some reason, parts of the configuration become unconfigured, I then have to reconfigure it. I should not need to keep reconfiguring it after upgrades.

I have been using this solution for approximately four years.

The solution is stable.

The solution is scalable.

There needs to be more tutorials and documentation. I have not done a lot of configuration because I need more training.

We were previously using Cyberoam.

The initial setup was not difficult to complete. I have not been trained as a Sophos administrator and it would have been easier if I had training. 

I recommend this solution to others.

I rate Sophos XG a nine out of ten.

Sophos XG protects our network from advanced threats.

VPN client list has a secondary client, so we need to use it without specific software for Sophos Connect client. I am using the VPN client list and it works fine.

There's an IP address delivery for our VPN client and a limited range of IP addresses. So this is a problem in the latest firmware release, but rather than using homework scenarios, we need a lot of VPN clients.

I have been using Sophos XG for a couple of years.

It's important to put together the VPN client features and others because we need to use this to improve the scenario and implement the IP address delivered to the VPN client. With another point of sale there, I believe that incorporating the two solutions is important to make the VPN client work.

We offer contact center services and have a channel to reach the product support team, and they are ready to help when needed.