Sophos XG Reviews

We are using it at a gateway level. We are using Sophos XG Series 135. 

We find it easy to use. Its internal configuration is very easy. It is not complicated in terms of use and configuration.

It has been fairly stable, and it is also scalable.

They can simplify its interface so that it is mostly drag-and-drop. There was an SQL injection attack on some Sophos devices. They just need to harden their devices a little bit so that they can't be hacked very easily.

I have been using this solution for three years. 

It has been fairly stable.

It is scalable. We had scaled it for the number of users that we have, and it has worked fine for us. We have around 40 users.

We rarely contact their technical support. There was a time when our head office contacted their technical support. It was an issue in 2008, and they provided a patch.

We used Cisco ASA five or six years ago.

We found it easy to install. Its installation took around one to one and a half hours.

I did it myself. I have had some training on the product. In terms of support, we have just two guys who handle the support. Two people are enough for its deployment and maintenance.

I would recommend this solution. It is a fairly stable and good solution. We will keep on using it.

I would rate Sophos XG a seven out of ten.

Sophos XG has greatly strengthened our network security and threat management. Its integrated EDR capabilities and seamless integration with firewalls, along with additional services like their NOC services, provide a comprehensive solution. With all these features working together, it is a complete package that ensures robust security for our clients.

One feature of Sophos XG that I found incredibly beneficial for threat prevention is its endpoint protection. It monitors all activities on our devices and effectively blocks any harmful files from infecting our machines. It has been a game-changer in preventing troubles for our customers.

While Sophos XG is a great product overall, there could be some room for improvement in its pricing since my clients usually feel like the product is on the expensive side.

I have been working with Sophos XG for five years.

Overall, the solution is stable, and we rarely encounter glitches. Any issues that arise are usually related to Microsoft updates rather than the Sophos software itself.

I would rate the scalability of the solution as an eight out of ten. The clients I work with who use Sophos are typically small enterprises.

I have worked with other firewalls like Cisco and Fortinet over my 20 years of experience. Comparing Sophos to other solutions, I have seen significant improvements over the years. While it may not have been the easiest or best software three years ago, it is continually getting better with updates. Overall, Sophos is moving in the right direction, becoming more competitive with its counterparts.

Installing Sophos XG is straightforward and typically takes around one hour for configuration, excluding the physical setup. Usually, only one person is needed to complete the installation and configuration process. It is quite easy to maintain it.

There was a time when our network faced a sophisticated malware attack that bypassed traditional security measures. However, with Sophos XG in place, it quickly detected and mitigated the threat before it could cause any damage. The seamless integration of software and hardware ensured there were no vulnerabilities or gaps in our defense.

The interface of Sophos XG is user-friendly and suitable for new users. It is continually improving, with updates addressing any issues promptly. 

Deploying Sophos XG has led to noticeable improvements in network performance. 

Overall, I would rate Sophos XG as an eight out of ten.

We manage all the network services, like DHCP, of each branch office.

It has helped us because we have identified some of the loopholes in our assets that we did not know existed.

I like using the combination of XG firewalls and the XDR product with the end user. I also like the integration of all the solutions and the visual of all our clients and the traffic routing in to the network from inside the console. The synchronization and the integration with all the products in the central office, such as Office 365 or AWS, make it a valuable solution.

We can configure rules with the user, traffic, etc., making it a very versatile solution for our network.

Better instructions should be provided as part of the technical support so that we can understand the functionalities. This will help us to troubleshoot faster.

We've been using Sophos XG for three years.

It is stable.

Sophos XG is a scalable solution. We have about 1,000 users.

Technical support is good, in general.

We used Fortinet, and we changed the solution because there were additional costs for reporting, licensing, and centralization. If we compare Fortinet to Sophos XG, the XG firewall costs less and performs better. That's one of the reasons that we moved to XG.

The other and the most important reason is the integration with our security solution, Sophos XDR.

The initial setup was very easy. It's much easier than that for other products. 

Deployment and maintenance can be done by one or two people. I am a specialist, and an engineer and I worked on the deployment and maintenance. 

The provider of the solution implemented it, and it took about a day.

We have seen an improvement in security not only in terms of technology but also in terms of internal practices in our company.

We predicted that it would take three years to obtain an ROI.

We bought the three-year license, and there are no additional costs.

We evaluated Check Point, Barracuda, and Palo Alto.

It's a good product, and you should go ahead with it.

I would rate Sophos XG at nine on a scale from one to ten.

We use Sophos XG for network security as a firewall for our company.

I have found configuring the ports to be easier in Sophos XG compared to the other devices.

Sophos XG could improve the policies, they are a bit confusing when creating them. There are many options that make it confusing and it could be simplified.

I have been using Sophos XG for approximately two years.

The Stability and performance are quite good. We haven't seen any problems.

The solution is scalable.

I would rate the scalability of Sophos XG an eight out of ten.

We have approximately 10 people using this solution in my organization.

My customers are using this solution on a daily basis.

I have contacted support once or twice to receive some clarification. I had a good experience.

I have used other solutions preciously and FortiGate's user interface is much easier to use when compared to Palo Alto and Sophos. Additionally, in Palo Alto, assigning the ports are more user-friendly.

The installation is straightforward.

I did the implementation of Sophos XG myself and it took approximately 20 minutes.

There is no maintenance is required for this solution.

Our networking team is approximately 10 people that use the solution.

The Palo Alto solution is expensive and the FortiGate is less expensive than Palo Alto. The Sophos XG would be priced in the middle of the two.

There are some fees but you can purchase a bundle package.

My advice to those wanting to use this solution is if you don't have experience, don't use it.

I would recommend this solution to others.

I rate Sophos XG a seven out of ten.

We are using the solution internally for policy purposes in our data center. We use the firewall for certain routes for client connectivity. 

I like the functionality and the user interface. The solution has a better graphic interface than that of Cisco. 

I wish to see an antivirus feature added to the solution. 

I believe we have been using Sophos XG for more than three years. 

The solution has better stability than Cisco, which is why I prefer it over other firewalls. 

I have not had need for technical support. Mostly, I find what I am looking for on the internet. 

The initial setup is easy.

I handled the implementation by myself.

The solution is not expensive since one pays as he goes. He pays just for the functionality he requires, meaning there is no need to pay for all that Sophos offers. If a person needs email protection, he will pay just for this. The same holds true if he needs web filtering. 

The solution is more stable than Cisco, which is why I like it better than the other firewalls.

The firewall does not connect to the internet. It is not firewall edge. We use the solution as a data center firewall. 

I would recommend the solution because it provides the greatest firewall protection. 

I rate Sophos XG as a seven out of ten. 

The product has a console that is based in the cloud for all their products. In this console, they have email security, firewall security, endpoint security, et cetera. All of the products on offer in the console are very useful for us.

The solution is stable.

The solution works well for enterprises and large-scale organizations.

The manuals or guides we are given are too simple. When we are implementing the product, it is difficult for us as we don't have more detailed information. 

The technical support on offer is slow. When I have questions, they answer me very slowly. Sometimes within 24 hours, I have a response. However, it can be longer. In Mexico, Sophos doesn't have technical support locally. It's in Argentina or in other countries. It would be nice if support was available in the country.

The stability is okay. That said, as an enterprise solution, it can be a bit unstable during the initial implementation.

The solution works well for enterprise-level organizations.

We're not overly satisfied with technical support. We'd like to see local support, from within our country. Due to the fact that it is coming from outside, the response is very slow. We'd like it to be faster. We aren't completely satisfied with the level of service we get. 

The initial setup is difficult in that there isn't enough documentation available to walk a user through the process. It can cause some issues. It's not exactly straightforward.

Sometimes we need to work with other resellers. We don't always implement the solution by ourselves. 

We are partners with Sophos.

We are using the 130-type of solution.

We take a hybrid approach to deployment. Some servers are on-premise and some servers are in-cloud.

I'd rate the solution at an eight out of ten.

The most valuable feature is the VPN aspect. It has been beneficial for my users who work from home. Connectivity and from a security aspect.  The security aspect of this is quite good. It measures up to the standard that I expect.

From a Firewall perspective and then user management, easy to manage and the user experience, profile, are giving me what I am expecting.

During this COVID era, the VPN has really been helpful. We can seamlessly connect to the applications remotely and work from home.

In the Firewall, the Intrusion Prevention System can be improved. Now because COVID has come to stay, people tend to work from home, and cybersecurity has been on the high side. 

It can improve more on the security aspect of this so that it can combat any major threat or common bug. I am not saying that the security has become compromised, as it is usually active, but they can improve on it.

Local and technical support can be improved.

When firmware updates are complete, there were issues with connectivity and VPN users. Recently, I stopped updating the firmware because I didn't want to obstruct the connectivity of the staff working remotely at different locations. 

I have stopped doing any updates until the issue can be addressed.

I have been using Sophos XG for approximately 12 months.

When you compare with Barracuda, Sophos is quite a bit cheaper. 

With Sophos, you can upgrade on what you need and upgrade as time goes on. I think that it's relatively open, compared to other products.

I would rate this solution an eight out of ten.

I use it for one of our universities in Palestine. It's an Arabic university and there were about more than 10,000 students. So, our user base ranges from 1 to 10,000. I use it as the main firewall. I use it for High Availability (HA). That's the main use case why we use Sophos XG. We do intend to keep using it.

As a security solution, it's a very good security solution.

Some features are not available on the graphical interface. So you need to return to the command line to solve some issues that are faced by the customer. I used it for enterprise networks, I decided that it is not very good for enterprise networks. There is some issue with its hardware. I have faced two problems and that were resolved by Sophos earlier. They changed the appliance. In other products, I have not seen such problems in the hardware. So I think that the hardware is not heavy duty. You can say it's not heavy duty like other vendors. The performance is not as it says on the datasheet. They should improve the hardware. If they can do that, it would be a very good product.

I am using the appliance from XG 110. We use versions 105 TO 370. I use more than one product for small to medium size businesses. We also use Intercept X firewalls. We deploy Sophos XG on-premise. 

It is scalable for some things. It can have an extendable host. The appliance can be customized for more than one connection point. You can put it in the same fibre and DSL connection.

They have proper support in the technical point of view, and their English language is not clear. You know that they are not native English speakers. That's one of the things that I faced. But they have very good knowledge.

The installation of Sophos is very easy and straightforward. 

It's not very expensive. 

I recommend it for small to medium businesses, not for enterprise businesses. I'll rate it 8 out of 10.