Sophos Email Reviews

I have been using Sophos Email for a year. My company uses the solution as a customer. Also, I am using the solution's latest version.

Feature-wise, everything is fine with the solution.

Servicing and support are areas with shortcomings where the solution needs to improve.

I have been using Sophos Email for a year. My company uses the solution as a customer. Also, I am using the solution's latest version.

It is a stable solution.

It is a scalable solution.

For support, on a scale of one to ten, where one is a low scale, and ten is the highest scale, I rate the support a six.

Neutral

I rate the setup a nine out of ten. So, it is very easy. The deployment can take up to a month.

It is an expensive solution. On a scale of one to ten, where one is low price, and ten is high price, I rate the pricing a seven.

I may suggest those planning to use the solution to give it a try. Since the technical support is not comfortable enough, I rate the overall solution a seven out of ten.

The solution provides security from pristine emails and phishing emails.

Our customers are happy with the product. The solution protects users from phishing links and spam. The tool is integrated with AI.

The tool’s stability should be improved.

I have been using the solution for two to three years.

The tool is not very stable. I rate the stability a seven out of ten.

I rate the tool’s scalability a nine out of ten.

I rate the ease of setup an eight out of ten.

The solution is expensive. Our customers have an issue with the price. I rate the pricing a six or seven out of ten.

There are other products in the market, like Trend Micro and SpamTitan. If someone wants features similar to Sophos Email on a lower budget, they will choose the other products.

My previous organization had medium and enterprise-level customers. Many people like Sophos products and their technology. I like Sophos’ innovation. It develops features that are relevant to the latest attacks. I recommend the solution to a lot of my clients. They completely love the solution. The only issue is price. The product is very innovative. Overall, I rate the product an eight out of ten.

We have been receiving a lot of spam emails and we are using Sophos Email to help prevent the spam.

Sophos Email can improve mail security.

I have been using Sophos Email for approximately six years.

Sophos Email is a stable solution.

The scalability of Sophos Email is good.

We have approximately 450 people using this solution in my company.

We have contacted the support from Sophos Email.

I rate the support from Sophos Email a four out of ten.

Positive

The initial setup of Sophos Email was easy.

I rate the initial setup of Sophos Email a  four out of five.

I rate the price of Sophos Email a four out of five.

I would encourage others to use this solution.

I rate Sophos Email a nine out of ten.

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Sophos Email is in the cloud and integrated with its firewall. 

The tool's integration becomes an issue when the internet connection is weak. 

I have been using the product for ten years. 

Sophos Email is stable. 

Sophos Email is priced lower than its competitors. 

I rate the solution an eight out of ten. 

My customers use Sophos Email Security with the UTM features of Sophos, and they do not need to buy another product for email security. They have Sophos' full package and use one device for their needs.

The most valuable feature is its email security. Sophos has accounted for Internet access.

It was sometimes hard to find the settings in the solution's interface. Sophos should make the interface easier to use.

We have a customer using the solution for six to seven months.

The solution is scalable. We have about 300 employees in the company, and the device can take a larger number than this.

Sophos' initial setup was not easy and not hard. It took one or two days to deploy.

Customers buy a license along with the hardware. The pricing is fair.

We considered using FortiGate.

We haven't contacted support since we use forums to solve our problems.

I rate Sophos Email an eight out of ten. Sophos is one of the main options we recommend to clients looking for a firewall or email security solution.

I am using Sophos Email to protect us from malware. The emails go through the solutions before they come to the email server which protects us.

The most valuable feature of Sophos Email is the sandbox. We're able to scan the file, isolate it, and look at it before it is delivered. It is highly effective.

I have been using Sophos Email one approximately one year.

Sophos Email is a stable solution. There is a lot of email activity and it has been working well.

We have approximately 150 people in my organization using this solution and they are from the IT department. We do not plan to increase usage.

The support from Sophos Email is good.

The installation of Sophos Email could be easier. It's a bit difficult because setting up the email virtually requires some bit of technical knowledge.

I would recommend this solution to others.

I rate Sophos Email an eight out of ten.

I have a couple of clients who are using this solution. We use this solution to scan email for viruses.

The anti-malware, risk scanning has been pretty spot on.

They should allow copier release without having to create email accounts.

I've run into situations, especially when I'm using Office 365; if we're actually using copiers to send emails (of course you'd barely actually have to set up an email account, you just set it off to relay). If your exchange environment is only set to accept email from Sophos Email servers, those messages will never get delivered. Sophos flags them as spam and kills them even before they get there.

I have been using Sophos Email for two to three years.

Sophos Email is pretty stable.

The scalability is not relevant because they're on cloud-based servers.

Their technical support is slow to respond.

Years ago, I used to use Symantec for email security. Sophos offers a giant suite through their central managed console, they became MSP friendly. That's why we made the switch. We had a central pane of glass that actually viewed every single Sophos product that we would deploy to our clients.

There is an additional fee for their central managed console.

I haven't looked at the costs of that because I'm in a tier program. The licenses I sell for any Sophos product go into a pool. As long as I'm using a thousand different Sophos products, or a combination of those products, my tier drops.

The initial setup was straightforward.

If you're thinking about implementing this solution, keep in mind that the tech support Is usually very slow.

On a scale from one to ten, I would give Sophos Email a nine.

We primarily deploy Sophos Email to customers for email phishing prevention.

One of our clients is using Microsoft Exchange and they have their email server on the cloud and they wanted an email phishing email solution to be provided into the cloud. Every email which comes to the endpoint and to the users would have to pass through this support email-based in the cloud.

The security of the solution could improve.

I have been using Sophos Email for approximately 18 years.

The solution is stable.

I have found Sophos Email to be scalable.

We have two customers using this solution.

I have not needed to contact technical support. Everything has been working smoothly.

The installation is straightforward.

We have two engineers for the support of Sophos Email; one for the prime contract and the other one as a backup in case the prime contract is unavailability.

Most of our clients are on a perpetual license. If there is a budget issue, they can choose a subscription. However, most of the clients choose the perpetual license.

I would recommend this solution to others.

I rate Sophos Email a seven out of ten.