Sophos Email Reviews

We use the product as an antivirus to block phishing emails by implementing mail routing policies.

The product could include all the essential features and capabilities, similar to the on-premise, server-based version.

We have been using Sophos Email for more than ten years.

The platform is scalable when installed on server-based systems like Linux. However, it offers limited scalability for email-based applications. It is suitable for small and medium businesses.

I rate the scalability a five out of ten.

The technical support team is capable of resolving issues.

Positive

We are using FortiMail as well. It is more capable of supporting enterprise deployment than Sophos Email.

The initial setup process is complicated compared to PureMessage.

I rate Sophos Email a seven out of ten.

We use the product to protect our emails, especially for sensitive information from customers. Some spam messages are clever, and we want to ensure we can identify spam.

I cannot guarantee any email by its name. It can be spam. Sophos Email helps to double-check whether an email is spam or not. It has a dashboard which gives an overview of the alerts. 

I have been using the product for over two years. 

I haven't contacted the support team yet. 

We used McAfee before. It took long to connect with the Outlook application. 

The tool's deployment was easy and took five hours to complete. You need to connect it from Azure. 

The tool is worth its money. 

The tool's pricing is medium. 

I rate Sophos Email a ten out of ten. 

It is an anti-spam solution. It filters out spam emails. It performs inbound and outbound filtering.

The price is okay. The on-premise email security solution of Cisco can perform only outbound filtering. Sophos Email provides both inbound and outbound filtering. I also like that the solution is deployed on the cloud.

The scanning and filtering must be more detailed. A lot of legit emails get quarantined. The filtering features must be improved.

I have been using the solution for a couple of months.

I rate the tool’s stability a seven out of ten. The tool quarantines legit emails.

The tool supports a lot of endpoints. It's more on a network level. I rate the scalability a ten out of ten. Two of our customers are using the product.

Compared to McAfee, Sophos' technical support is quite slow. The technical support could be faster.

Neutral

The setup is not that complex. We can fine-tune policies and filtering features. If the product is stable, we need one or two infrastructure engineers to deploy and maintain it. If there’s a software bug, we need a developer.

We see an ROI when the solution works perfectly.

We have to pay licensing fees yearly or once every two or three years. The product is cheaper compared to other solutions.

If someone's solution is straightforward and they don't have too many proxies, I will advise them to choose Sophos Email. However, I would not advise choosing Sophos if their network or infrastructure is quite complex. They will need some fine-tuning. We will need a principal developer if there is a bug in the software. Overall, I rate the tool seven out of ten.

I have been using Sophos Email for a year. My company uses the solution as a customer. Also, I am using the solution's latest version.

Feature-wise, everything is fine with the solution.

Servicing and support are areas with shortcomings where the solution needs to improve.

I have been using Sophos Email for a year. My company uses the solution as a customer. Also, I am using the solution's latest version.

It is a stable solution.

It is a scalable solution.

For support, on a scale of one to ten, where one is a low scale, and ten is the highest scale, I rate the support a six.

Neutral

I rate the setup a nine out of ten. So, it is very easy. The deployment can take up to a month.

It is an expensive solution. On a scale of one to ten, where one is low price, and ten is high price, I rate the pricing a seven.

I may suggest those planning to use the solution to give it a try. Since the technical support is not comfortable enough, I rate the overall solution a seven out of ten.

We have been receiving a lot of spam emails and we are using Sophos Email to help prevent the spam.

Sophos Email can improve mail security.

I have been using Sophos Email for approximately six years.

Sophos Email is a stable solution.

The scalability of Sophos Email is good.

We have approximately 450 people using this solution in my company.

We have contacted the support from Sophos Email.

I rate the support from Sophos Email a four out of ten.

Positive

The initial setup of Sophos Email was easy.

I rate the initial setup of Sophos Email a  four out of five.

I rate the price of Sophos Email a four out of five.

I would encourage others to use this solution.

I rate Sophos Email a nine out of ten.

I am using Sophos Email to protect us from malware. The emails go through the solutions before they come to the email server which protects us.

The most valuable feature of Sophos Email is the sandbox. We're able to scan the file, isolate it, and look at it before it is delivered. It is highly effective.

I have been using Sophos Email one approximately one year.

Sophos Email is a stable solution. There is a lot of email activity and it has been working well.

We have approximately 150 people in my organization using this solution and they are from the IT department. We do not plan to increase usage.

The support from Sophos Email is good.

The installation of Sophos Email could be easier. It's a bit difficult because setting up the email virtually requires some bit of technical knowledge.

I would recommend this solution to others.

I rate Sophos Email an eight out of ten.

The solution is very good at covering all of my organization's needs.

I've found the security to be quite good on the product.

The deployment is very easy. It's quite straightforward.

The pricing is great. It's quite fair and not too expensive.

Overall, the product has some great features.

The solution seems to be very good at iterating on past editions and continues to improve itself. I don't know if it's truly lacking everything.

It would be great if it was a bit better at protecting from the endpoints.

The solution's technical support is slow and unresponsive. You need to book time in order to get support.

I've been using the solution for about four years now.

The solution is quite stable. We've found it to be very reliable for our organization. There aren't issues with bugs or glitches. I've never experienced it crashing or freezing. It's been good.

The solution is scalable. Your organization can easily expand it if you need it to.

Currently, we have around 100 users on the solution. That would be the maximum number of users.

While Fortinet has great technical support and is quite responsive and fast, I've found that Sophos requires its users to book time for support.

Symantec was also quite helpful - more so than Sophos, which still seems to be iroing out details in terms of handling customer queries. They need to be much more responsive.

In the past, I've used Symantec products including Symantec Gateway and Symantec Endpoint Protection. When Symantec bought Barracuda, the pricing became much different. The solution seemed to offer the same features but with much higher pricing. Our company decided to go in a different direction and chose Sophos.

I still like Symantec. I used it for five years and I'm quite familiar with the product.

The initial setup is quite straightforward. It's not complex. 

The deployment is easy to handle. How long it takes depends on which product you want to use. It's different according to your endpoint, email service, mobile, etc. That said, it's still an easy deployment process.

Our users are able to easily maintain it themselves.

The pricing, in general, if very fair. It's definitely a positive aspect of the solution.

I've looked into Fortinet's server and some related products, however, I likely won't continue looking into them. I'd rather consider Symantec.

We're just customers. We don't have any business relationship with the company.

I'm still working with this solution and testing its capabilities. There's still so much to learn about its offerings.

On a scale from one to ten, I would rate it at an eight. If they had better deployments for email security, I might rate them higher.

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Sophos Email is in the cloud and integrated with its firewall. 

The tool's integration becomes an issue when the internet connection is weak. 

I have been using the product for ten years. 

Sophos Email is stable. 

Sophos Email is priced lower than its competitors. 

I rate the solution an eight out of ten.