Sophos Email Reviews

We use this solution to secure Office 365, and cloud email servers. It scans different platforms from different vendors.

It is really good for anti-spam, anti-malware, and especially for ransomware. It's a very good product.

It's easy to use and the configuration is straightforward.

Sophos Email can improve security. We would like more security for our customers.

I have been using Sophos Email for five years.

The stability of Sophos Email is really, very good.

Sophos Email is a very scalable product.

The support is good, there is no need for improvement.

It's a cloud-based solution. There is no installation.

Licensing is paid on a yearly basis.

There are fees in addition to the licensing fee.

It's a wonderful product, I would recommend it to others who are interested in using it.

I would rate Sophos Email a six out of ten.

Most of the time, Sophos is used as a mail room. It sits in front of an email server, either on cloud or on-premise. I'm a technical engineer and we are distributors of Sophos. 

There are quite a number of features in this solution. There's VIP protection, there's also time of click protection and the Sandstorm feature. I think these features are all very good. There's also the smart banners, that help us know whether the email has malicious content. Management of the solution is simple because it can be managed at one point. We can also integrate with all other Sophos solutions which gives us visibility in their network. 

They're making improvements all the time but I'd like to see visibility into the spam emails so you can easily see them directly on the dashboard. 

I've been using this solution for five years. 

This is a very stable solution. 

This is a very scalable solution. Depending on the number and size of the environments, you can easily cover every size, almost every small SMB within the market.

Sophos lacks real-time support, which would be a help to us. Getting them active and the ability to get a technical person on a chat room immediately, you need that support.

The initial setup is very straightforward, it is one of the simplest setups you can get. Implementation takes a few minutes, especially on public cloud. It may take extra time if you are using another domain host that Sophos doesn't control. 

I think the licensing is reasonable compared to its competitors. 

I would recommending deciding on the specific features you need rather than just going for the standard product because you will be missing out on advanced features that take care of advanced threat protection. I recommend the advanced version which protects against threats from hackers and especially when it comes to phishing.

I would rate this solution a seven out of 10. 

I have a couple of clients who are using this solution. We use this solution to scan email for viruses.

The anti-malware, risk scanning has been pretty spot on.

They should allow copier release without having to create email accounts.

I've run into situations, especially when I'm using Office 365; if we're actually using copiers to send emails (of course you'd barely actually have to set up an email account, you just set it off to relay). If your exchange environment is only set to accept email from Sophos Email servers, those messages will never get delivered. Sophos flags them as spam and kills them even before they get there.

I have been using Sophos Email for two to three years.

Sophos Email is pretty stable.

The scalability is not relevant because they're on cloud-based servers.

Their technical support is slow to respond.

Years ago, I used to use Symantec for email security. Sophos offers a giant suite through their central managed console, they became MSP friendly. That's why we made the switch. We had a central pane of glass that actually viewed every single Sophos product that we would deploy to our clients.

There is an additional fee for their central managed console.

I haven't looked at the costs of that because I'm in a tier program. The licenses I sell for any Sophos product go into a pool. As long as I'm using a thousand different Sophos products, or a combination of those products, my tier drops.

The initial setup was straightforward.

If you're thinking about implementing this solution, keep in mind that the tech support Is usually very slow.

On a scale from one to ten, I would give Sophos Email a nine.

The solution is very good at covering all of my organization's needs.

I've found the security to be quite good on the product.

The deployment is very easy. It's quite straightforward.

The pricing is great. It's quite fair and not too expensive.

Overall, the product has some great features.

The solution seems to be very good at iterating on past editions and continues to improve itself. I don't know if it's truly lacking everything.

It would be great if it was a bit better at protecting from the endpoints.

The solution's technical support is slow and unresponsive. You need to book time in order to get support.

I've been using the solution for about four years now.

The solution is quite stable. We've found it to be very reliable for our organization. There aren't issues with bugs or glitches. I've never experienced it crashing or freezing. It's been good.

The solution is scalable. Your organization can easily expand it if you need it to.

Currently, we have around 100 users on the solution. That would be the maximum number of users.

While Fortinet has great technical support and is quite responsive and fast, I've found that Sophos requires its users to book time for support.

Symantec was also quite helpful - more so than Sophos, which still seems to be iroing out details in terms of handling customer queries. They need to be much more responsive.

In the past, I've used Symantec products including Symantec Gateway and Symantec Endpoint Protection. When Symantec bought Barracuda, the pricing became much different. The solution seemed to offer the same features but with much higher pricing. Our company decided to go in a different direction and chose Sophos.

I still like Symantec. I used it for five years and I'm quite familiar with the product.

The initial setup is quite straightforward. It's not complex. 

The deployment is easy to handle. How long it takes depends on which product you want to use. It's different according to your endpoint, email service, mobile, etc. That said, it's still an easy deployment process.

Our users are able to easily maintain it themselves.

The pricing, in general, if very fair. It's definitely a positive aspect of the solution.

I've looked into Fortinet's server and some related products, however, I likely won't continue looking into them. I'd rather consider Symantec.

We're just customers. We don't have any business relationship with the company.

I'm still working with this solution and testing its capabilities. There's still so much to learn about its offerings.

On a scale from one to ten, I would rate it at an eight. If they had better deployments for email security, I might rate them higher.

The tool protects our systems from malware and other attacks. We use it to apply different policies and rules to our networks. 

The tool is a good solution for protecting against email attacks and monitoring networks. It supports our compliance efforts and is easy to use and stable.  

The tool's pricing is expensive. In its future release, the tool should make reporting easier to view. 

I have been using the product for four years. 

Sophos Email is scalable. 

We have no problems with customer support. If we have any issues, we contact our partner, and they address them quickly. 

Positive

The tool's deployment was completed in two days. 

Sophos Email's deployment was done by our partners. They helped us with the rules. 

Sophos Email is a little expensive for us, but it's necessary. We have a subscription and renew it every three years.

Sophos Email is easy to integrate with other security systems. We use it alongside Microsoft Defender, and it works well for us. The tool is a popular choice for our country's government systems. 

I rate the overall solution an eight out of ten. I would recommend it to others.