Technical manager at Andalusia Hai Aljamea Hospital
Reseller
Good protection, easy to scale, stable, and has good support, but the security could be improved
Pros and Cons
  • "It's easy to use and the configuration is straightforward."
  • "Sophos Email can improve security."

What is our primary use case?

We use this solution to secure Office 365, and cloud email servers. It scans different platforms from different vendors.

What is most valuable?

It is really good for anti-spam, anti-malware, and especially for ransomware. It's a very good product.

It's easy to use and the configuration is straightforward.

What needs improvement?

Sophos Email can improve security. We would like more security for our customers.

For how long have I used the solution?

I have been using Sophos Email for five years.

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What do I think about the stability of the solution?

The stability of Sophos Email is really, very good.

What do I think about the scalability of the solution?

Sophos Email is a very scalable product.

How are customer service and support?

The support is good, there is no need for improvement.

How was the initial setup?

It's a cloud-based solution. There is no installation.

What's my experience with pricing, setup cost, and licensing?

Licensing is paid on a yearly basis.

There are fees in addition to the licensing fee.

What other advice do I have?

It's a wonderful product, I would recommend it to others who are interested in using it.

I would rate Sophos Email a six out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
Technical Engineer at a tech services company with 11-50 employees
Reseller
Good protection features and easily scalable; lacks visibility into spam emails
Pros and Cons
  • "Good VIP protection, time of click protection and the Sandstorm feature."
  • "Lacks visibility into spam emails."

What is our primary use case?

Most of the time, Sophos is used as a mail room. It sits in front of an email server, either on cloud or on-premise. I'm a technical engineer and we are distributors of Sophos. 

What is most valuable?

There are quite a number of features in this solution. There's VIP protection, there's also time of click protection and the Sandstorm feature. I think these features are all very good. There's also the smart banners, that help us know whether the email has malicious content. Management of the solution is simple because it can be managed at one point. We can also integrate with all other Sophos solutions which gives us visibility in their network. 

What needs improvement?

They're making improvements all the time but I'd like to see visibility into the spam emails so you can easily see them directly on the dashboard. 

For how long have I used the solution?

I've been using this solution for five years. 

What do I think about the stability of the solution?

This is a very stable solution. 

What do I think about the scalability of the solution?

This is a very scalable solution. Depending on the number and size of the environments, you can easily cover every size, almost every small SMB within the market.

How are customer service and technical support?

Sophos lacks real-time support, which would be a help to us. Getting them active and the ability to get a technical person on a chat room immediately, you need that support.

How was the initial setup?

The initial setup is very straightforward, it is one of the simplest setups you can get. Implementation takes a few minutes, especially on public cloud. It may take extra time if you are using another domain host that Sophos doesn't control. 

What's my experience with pricing, setup cost, and licensing?

I think the licensing is reasonable compared to its competitors. 

What other advice do I have?

I would recommending deciding on the specific features you need rather than just going for the standard product because you will be missing out on advanced features that take care of advanced threat protection. I recommend the advanced version which protects against threats from hackers and especially when it comes to phishing.

I would rate this solution a seven out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor.
PeerSpot user
Buyer's Guide
Download our free Sophos Email Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Sophos Email Report and get advice and tips from experienced pros sharing their opinions.