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System Engineer at DSoft
MSP
Top 20
Protects our systems from malware and other attacks
Pros and Cons
  • "The tool is a good solution for protecting against email attacks and monitoring networks. It supports our compliance efforts and is easy to use and stable."
  • "The tool's pricing is expensive. In its future release, the tool should make reporting easier to view."

What is our primary use case?

The tool protects our systems from malware and other attacks. We use it to apply different policies and rules to our networks. 

What is most valuable?

The tool is a good solution for protecting against email attacks and monitoring networks. It supports our compliance efforts and is easy to use and stable.  

What needs improvement?

The tool's pricing is expensive. In its future release, the tool should make reporting easier to view. 

For how long have I used the solution?

I have been using the product for four years. 

Buyer's Guide
Sophos Email
July 2025
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What do I think about the scalability of the solution?

Sophos Email is scalable. 

How are customer service and support?

We have no problems with customer support. If we have any issues, we contact our partner, and they address them quickly. 

How would you rate customer service and support?

Positive

How was the initial setup?

The tool's deployment was completed in two days. 

What about the implementation team?

Sophos Email's deployment was done by our partners. They helped us with the rules. 

What's my experience with pricing, setup cost, and licensing?

Sophos Email is a little expensive for us, but it's necessary. We have a subscription and renew it every three years.

What other advice do I have?

Sophos Email is easy to integrate with other security systems. We use it alongside Microsoft Defender, and it works well for us. The tool is a popular choice for our country's government systems. 

I rate the overall solution an eight out of ten. I would recommend it to others.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Sophos Email Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2025
Buyer's Guide
Download our free Sophos Email Report and get advice and tips from experienced pros sharing their opinions.