Skype for Business Valuable Features
At the time when Skype was introduced, it was video-enabled, which was a feature we were very fond of. Performance is also seen as a strong feature compared to other vendors.
View full review »The most valuable features of the solution stem from the fact that the tool provides simple functionalities in areas like video and voice quality, which is enough for me.
The tool's most valuable features are its audio and chat functions. They help us save time and have good telephone integration.
View full review »Buyer's Guide
Skype for Business
June 2025

Learn what your peers think about Skype for Business. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,524 professionals have used our research since 2012.
The most valuable features of Skype for Business include its persistent chat, Edge Server, Reverse Proxy, front-end server, back-end server, and business calling capabilities, among others.
View full review »GM
Gary McQueen
Systems Engineer at Advance business consulting
Desktop sharing is a valuable feature. It is easy to demonstrate workflows and procedures while problem-solving and administration of products. I use what's available, and the product does the job I need it to do. Desktop sharing is the most beneficial feature for enhancing team collaboration.
View full review »FO
Felipe Oliva Encabo
IT engineer at JCCM
The solution’s video quality is fine.
View full review »AC
Alfredo Chavez
Director Of Information Technology at Multitech Soporte Profesional IT
The simplicity of use is the most valuable feature of the solution. For a long time, with Skype for Business, what you see is what you get. So, the solution is just what we expect.
View full review »Screen share is one of the features of the solution I like the most. The product also offers good connectivity over voice calls.
View full review »I'm using Microsoft Teams, and it's very similar to it. However, I don't actually have more advantages from Teams versus Skype for Business.
Screen sharing, control in the session, and file sharing are easy.
I like the chat application and the features it offers.
The security seems good. it may even be more secure than Teams.
View full review »It was handy for when you were working from home.
The solution is stable and scalable.
View full review »It's a good and stable product that suits my needs because I've been working from home for the past couple of years.
TC
Toni Choroski
Office Ohrid at AGENCY FOR REAL ESTATE CADASTRE
Skype for Business has good performance.
View full review »CM
Cliff Matonda
System Administrator at Finlays
The most valuable feature of Skype for Business is that it has many other tools that you can be integrated with it. It makes the meetings more interactive.
View full review »VC
Vikas Chanalia
Principal Engineer at Dell EMC
We had a very good experience with Skype for Business. It was a helpful tool, and one of the best tools I've ever worked with. It's just that our organization is now starting to use Microsoft Teams, so people are diverted into that tool slowly and steadily. We can organize meetings and send across files on it, e.g. there are a lot of options you can use on Microsoft Teams. Both Skype for Business and Microsoft Teams have multiple advantages.
One of the best features of Skype for Business is that you can set it up on mobile phones, and you can set it up on laptops. You can connect to the tool from anywhere.
View full review »The GUI is very user-friendly.
View full review »I find Skype for Business a good solution. It works well. The tool can be nice if I'm talking to one of my colleagues, or doing a small session where I don't have to share content, or where I don't have to divide students to groups, or make a group work together.
View full review »SR
Sugun Rao
Technology Manager at City of Markham
In terms of what I have found most valuable - with COVID people are now able to virtually collaborate with their staff and have a conference call. We don't need a phone line to make that conference call and we are saving on that. People are able to share their presentations. Also, they can chat using the Skype. It's not a great tool, but it meets our need right now.
View full review »The ability to mute everyone else is pretty useful when there is a large audience. It is more stable, and the video quality is better compared to other communication platforms.
View full review »LC
LayalChahine
Procurement Manager at EXCEED IT Services
The product helps me make international calls.
View full review »SP
Suzy Poly
Data analyst at bigcat
I think it's a good solution and provides us with a good option for virtual meetings. I've never had any problems.
MR
Mohammad-Ranjbar
CEO at Norahand
The solution is easy to use and includes the ability to text message, video and voice chat, and transfer files.
View full review »I like the seamless integration to local telecommunications. We can call local numbers in different countries, and pretty much call anyone who is within the same system using Skype. If I'm not mistaken, it can also add people to my list (from my personal contacts) that are using Skype.
SW
SamWu
Product Line Manager at Edgecore
The most valuable feature of Skype for Business is overall it is an okay solution.
View full review »Skype for Business is good for meetings and instant messaging.
View full review »It's a good product, we like using it.
View full review »The most valuable feature is how useful it has been for virtual meetings during the pandemic.
View full review »AM
Akash Mukherjee
Manager Global Business Development at Trigent Software Ltd
The calling features are the most valuable, especially now as we are working remotely because of this pandemic. The screen sharing aspect is also a valuable feature. For example, if we need to explain something internally or deliver a presentation internally, being able to share the screen is a huge benefit. We also use Google Meet for that, so it's dual usage for us.
MS
Marc Spicer
Director Of Technology at UNCF
I use the chat feature to communicate with my staff, which is very helpful. I'm in a different area of the building than my support team, so a lot of my communications, rather than me running down to their offices or calling them, can be done with Skype.
View full review »The most valuable features are the history tracking which allows us to see who participated and who didn't in the meetings as well as the integration with Outlook.
View full review »LK
Lenka Kunecova
Senior Channel Sales Executive at a computer software company with 501-1,000 employees
What is most valuable about Skype for Business is that almost everyone knows about it and almost everyone has it. You will be able to reach a large number of people.
It fulfills all requirements.
View full review »VK
VijayKumar4
AVP - Cyber Secuirty at Cloud4C Services
There are many valuable features. For collaboration purposes, there are many motivation integrations.
View full review »VK
VijayKumar4
AVP - Cyber Secuirty at Cloud4C Services
There are many valuable aspects of the solution. For collaboration purposes, there are many integration capabilities.
Making calls and having meetings is easy.
There are a lot of very fundamental functions on offer.
View full review »The solution connects to meetings pretty well.
I like the fact that it opens up your video conferencing, and, in many cases, the audio at the same time.
It's very useful that the solution can save conversations.
View full review »The most valuable feature is stability.
View full review »The most valuable feature is the ease of organizing and setting up a meeting.
It is integrated with my Outlook, which is helpful.
The quality of the meetings is very good.
View full review »The simplicity and ease of use are the most valuable features. It's so much easier and quicker than writing an email to someone and waiting for them to read it. If you actually see in Skype For Business that they're online and free, and you just put your question into there, it's a lot faster. The increase in productivity for messaging people is the number one reason for using it.
View full review »The use of video conferencing is an excellent tool to avoid the expenses associated with displacements of professionals who need to be in a meeting with other members. With this function, all guests can be in their own offices, homes, or elsewhere. At the time of the call, everyone will be in a virtual room.
View full review »RC
Rasik Chauhan
Works at TechnipFMC
The most valuable features include video meetings with clients, scheduling multi-party meetings, and keeping track of meetings with each client.
View full review »You can do meetings of up to two hundred people in a single conversation. You can share your desktop with all meeting attendees at the same instant.
View full review »PT
PunitThakkar
CEO at Shivaami Cloud Services Pvt. Ltd.
I find the international dialing is the best feature.
View full review »JO
John ONeill
Principle consultant at Active Data Consulting Services Pty Ltd
The audio and the screenshot sharing is quite strong.
View full review »RJ
Rajeev Jha
Database Manager at a manufacturing company with 10,001+ employees
I really like the meeting feature. It is the feature that is used the most in our case. It is really helpful because it reduces our company's travel expenses.
View full review »RB
Rosmer Bustamante
Computer Maintenance Technician at GTP Sistemas S.L at GTP Sistemas S.L
One of the most useful functions has been its use for calls. Although seeming obvious, it should be noted that the quality I would say is excellent, and the plans offered by the product are superb, also, the image represents the product strength of my organization and without a doubt, it is something innovative.
View full review »We like the easy provisioning of Skype for Business Conferencing. Also, we like the tools our administrator can use to identify which calls had quality issues and why. This makes troubleshooting our user experience somewhat easier.
File sharing and email invitations for a conference. I can have a meeting with people at the opposite end of the Earth, sharing documentation; it is quite easy.
View full review »- IM
- Audio/video
- Federation
- Public telephony
- RGS
The public telephony feature reduces hard phone costs and RGS is like a call centre feature.
View full review »IM, Presence, P2P audio video calls, Conferencing.
View full review »RDS, Conferencing, VoIP and IM are the most valuable features.
The Remote Desktop Sharing (RDS): It allows the users to share the desktop during a collaboration session. This feature gained popularity with our users whilst assisting others or working on a document together.
Conferencing: The ability to host conference calls with multiple users and bring in mobile users or other participants on the click of a button proved superior. All the users, now, have conferencing space which is readily available on a moments notice. Scheduled meetings which are tightly integrated with Microsoft Outlook means the users spend less time organizing meetings; where the users needed to call the support team to book boardrooms or book conferencing resources, this is all now integrated with Outlook. Anyone can now do this easily without engaging with support desks or engaging conferencing of the support teams.
VoIP: The ability to call any user without incurring any charges. Since introducing Microsoft Lync, our users can now call other Lync users in other organizations. Our system is equipped with PSTN calling, which has allowed the users to make calls to PSTN from anywhere in the world. It has introduced flexibility in the way we work. We, now, have our users working on the road all the time and they can call/be called on their Skype number anytime-anywhere.
View full review »
Integration with other MS products such as outlook, OWA, SharePoint
Support for various client devices, gateways etc.
Support for federation with third party.Lync Client allows users access to presence, instant messaging, voice, audio, video, and Web conferencing
View full review »
The most valuable features of the solution are that it is quick and easy to use. It is a good tool for group calls.
Buyer's Guide
Skype for Business
June 2025

Learn what your peers think about Skype for Business. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,524 professionals have used our research since 2012.