Skype for Business Reviews

We use Skype for hosting meetings that are internal to the organization.

Pre-COVID, we did not use it as much as we do now. Post-COVID, however, all of my staff meetings are now done through the visual interface.

I use the chat feature to communicate with my staff, which is very helpful. I'm in a different area of the building than my support team, so a lot of my communications, rather than me running down to their offices or calling them, can be done with Skype.

Going forward, I would like to see better call quality and reliability.

I have been using Skype for Business since I joined UNCF two years ago.

Different parts of our organization were using Skype and Zoom, and we are trying to standardize the use of solutions for virtual meetings. Zoom is being used for external communication, and Skype for Business is being used internally.

Microsoft Teams is replacing Skype for business and we have also used Amazon Chime.

All of these solutions are different audiences. The first category is internal communications and collaboration, and that would be Skype and Teams. In the next tier, you have external meetings, webinars, and conferences of medium-sized scale. These are within the Zoom realm. Finally, you have virtual events such as registrations and breakout rooms. Although Zoom has that capability, the scale is different, which is where Chime and some of the other products come in.

The tier that Teams and Skype for Business are in, suits that tier. Skype is not about conferences, large meetings, webinars, and the like. It is for people working together online, sharing information, transferring files, and changing the screens depending on who is presenting. It's a collaborative remote use case.

The cost of Skype for Business is incorporated into our Office 365 licenses.

Microsoft Teams is slated to replace Skype and Skype for Business. It will have a more seamless interface between it and Outlook and the Office 365 suite. It is feature-rich and includes things like a whiteboarding capability. It is easy to use and ties together far more manageable and sophisticated collaboration tools.

I would rate this solution a six out of ten.

We use this solution for meetings and scheduling. Our meetings involve audio or video. These take place with outside clients at any place in the world.

Using this solution has helped us to cut long distance calls, as well as video services from third parties. We have the option to use this solution even for local calls.

The most valuable features include video meetings with clients, scheduling multi-party meetings, and keeping track of meetings with each client.

Skype for Business is good for the PCs with higher bandwidth, but an improvement is required for low bandwidth usage.

I feel that the stability of this solution is very good.

My impression is that the scalability is very good.

The technical support for this product is very good.

Previously, we used Lotus Notes Chat, but it is not as powerful as Skype for Business.

It was a little bit complex to setup, but the usage is not.

Our implementation was done thought the vendor's team, and they were knowledgeable.

Our return of investment was over a two year period.

It may be slightly costly, but the features are awesome.

We did not evaluate other products before choosing Skype for Business.

I do not have any specific advice, other than improvement in the app is required.

Skype for Business was one of the prime tools we used to communicate with vendors. We also used it for communicating with other employees internally, within our organization.

We had a very good experience with Skype for Business. It was a helpful tool, and one of the best tools I've ever worked with. It's just that our organization is now starting to use Microsoft Teams, so people are diverted into that tool slowly and steadily. We can organize meetings and send across files on it, e.g. there are a lot of options you can use on Microsoft Teams. Both Skype for Business and Microsoft Teams have multiple advantages.

One of the best features of Skype for Business is that you can set it up on mobile phones, and you can set it up on laptops. You can connect to the tool from anywhere.

Dynamic file updating is a feature I haven't seen on Skype for Business. It's an area for improvement, e.g. I've seen that feature on Microsoft Teams, but not on this tool. If I send one file and shared it with 10 resources, for example, those 10 resources can update that file dynamically all at once, at the same time. Being able to update a file dynamically, by more than one resource, is one of the best features that isn't available on Skype for Business.

Skype for Business is a stable tool. It's just that our organization has moved to Microsoft Teams, but I found Skype for Business to be stable.

Scalability is present in Skype for Business, e.g. you can use it to participate in one-to-one chats, and you can have a call with multiple people on it. If you have an organization with 3,000 people, you can manage it very nicely on Skype for Business. The tool can also scale from 10,000 to 20,000 users. It's a scalable tool.

We have Skype for Business in our organization, and our last usage of it was six months ago.

I'm unable to comment on the initial setup of Skype for Business, because the installation was done by our IT team. Our team just used the tool. My work is on IT infrastructure, and Skype for Business is one of the communication tools that our local IT team provided to us. Our IT team took care of the installation.

Everyone in our organization used Skype for Business. Everyone was using the same thing, because there was no other option that time. Slowly and steadily, people went on to use Microsoft Teams, and I started using Zoom for meetings, because once the pandemic came in, everything was remote. Our organization wanted a tool which had better quality, or could be a better way to communicate, so we went onto Zoom and Microsoft Teams. Prior to those two tools, we used Skype for Business.

I'm rating Skype for Business seven out of ten. It's a really good solution.

We use Skype for Business to host and attend company meetings. It is primarily used for virtual meetings and video calls.

The GUI is very user-friendly.

The technical support from Microsoft needs to be improved.

We have been using Skype for Business for between two and three years.

This is a scalable product. We have approximately 500 users. We have managers, three administrators, engineers, and developers that use it.

Troubleshooting problems with Microsoft is very hard. This is something that should be improved. The support should also be faster.

We also use Cisco Meeting Server, Cisco Webex, and Adobe Connect.

All of the platforms are very good and of high quality.

Skype for business is straightforward to install.

Only one person is required to maintain and support this product.

The licensing is billed on a yearly basis.

Overall, this is a good product and I recommend it.

I would rate this solution a ten out of ten.

I use the solution to make calls and talk to colleagues. I use it mostly to chat with people inside the company and make international calls. 

The product helps me make international calls. 

I feel that the whole look and feel of Skype should be improved, including its user-friendliness. It should also improve its scalability.  

The tool is not stable since some calls just don't get through. I would rate it a five out of ten since it doesn't happen every time. 

I would rate the solution's scalability a three out of ten. My company has 200 users for it. 

I have used Teams before. 

The product's setup is not complex and takes around three hours to complete. 

I would rate the solution a six out of ten. You can use the product without any training. However, I feel that Teams is better than Skype in terms of scalability, user experience, app integration, etc. 

Our team of six uses the solution for virtual meetings. 

The solution is easy to use and includes the ability to text message, video and voice chat, and transfer files. 

The solution requires deployment on a Microsoft server and its performance is heavy because it consumes too many resources from the RAM. 

I have been using the solution for two years. 

The solution is stable. 

For our purposes, the solution works fine and we have no need to scale. 

We use a free version of the solution so we don't need specific support. If we have problems, we search Microsoft forums to find solutions. 

The setup takes a day and requires some knowledge of configuration and deployment.

We outsourced implementation to one Microsoft technician skilled in setup and deployment of the solution and other Microsoft products such as SharePoint. 

Most of the IT ecosystems in Iran use Microsoft solutions because they are free for us. We crack them and pay no fees when configuring servers, downloading packages, or using Skype. 

We also use WhatsApp and Telegram for small meetings.

I rate the solution a nine out of ten. 

I use Skype for Business for my office's internal communications.

The most valuable features of the solution are that it is quick and easy to use. It is a good tool for group calls.

I feel bored with the look and feel of the tool, so it should be changed.

I have been using Skype for Business for five months. I am a customer of the product.

It is a scalable solution.

Around 400 employees in my company use Skype for Business.

I never had any requirements or needed to contact the technical support team of Skype.

I have previously worked with Slack, and it was not easy to use, while Skype has been comparatively much better. Compared to Skype, Slack was only providing my company with a free trial, after the expiry of which we could not make calls.

I don't know about the time taken for the product's installation process since my company's technical team managed it.

The product's installation phase was easy.

I think that one of the technical team members was involved in the product's installation process.

The solution is deployed on the devices in our company.

There is no maintenance required for the solution.

I recommend the solution to those who plan to use it.

I rate the overall solution a ten out of ten.

Skype is mainly used for our internal meetings. We have it set up for all the different groups in the company, whether it's my IFC, the marketing team, pre-sales team, senior leadership, etc. We're using the product at least once a day and everybody in the company uses it. We're customers of Skype and I'm the manager of global business development. 

The calling features are the most valuable, especially now as we are working remotely  because of this pandemic. The screen sharing aspect is also a valuable feature. For example, if we need to explain something internally or deliver a presentation internally, being able to share the screen is a huge benefit. We also use Google Meet for that, so it's dual usage for us.

We have issues with the Skype bandwidth, particularly for external meetings, which is why we also use Google Meet. Also, the sound quality of Skype is not great - there is a constant background humming noise. Clarity is essential, especially in our planning meetings. We can't rely on Skype for that and that's why we sometimes use Google Meet instead. 

I've been at this company for three months and that's how long I've been using the solution. 

The system is somewhat stable although there's the issue of the background noise and it's not always clear who is talking. Following the flow of a meeting can become a bit tricky when a lot of people are involved.

The solution is scalable in that we can sometimes have up to 30 people participating in a meeting. 

We currently use both Skype and Google Meet. Google Meet is very user friendly with good voice quality. We can record our calls and then share screens when we're making a presentation. It's an easier solution than Skype even though we use both platforms. 
For our external client meetings we use Google Meet and internally we use Skype. 

I would rate this solution a six out of 10.