Skype for Business Reviews

I use Skype for any audio or video meetings. I'm an IT architect and a customer of Microsoft. 

It's a good and stable product that suits my needs because I've been working from home for the past couple of years.  

WebEx has a feature that allows you to zoom in when you're giving a presentation. To get the same result with Skype requires going through the host. It would be a good feature for Skype to include. There can be minor problems; a microphone that's not working or a bad network connection but it's not usually anything related to the solution. 

I've been using Skype for the past 18 months. 

The stability is good, issues generally revolve around individual problems participants have with their hardware.

Scalability is good enough for my needs. 

The process of support responsiveness was very good, but in the end they couldn't help because it was a problem with my local environment. 

I've previously used WebEx, Zoom and Google Hangouts, depending on what my client is using so I go with what they've chosen. 

I'm an end-user so it's just a single, click-through process. I believe my client's company has several thousand users. if you're with a company, the software is deployed for you, otherwise you do it yourself. 

Skype is part of my Office 365 subscription.

I rate this solution eight out of 10. 

We use the solution for team meetings and sharing desktop views when working with other team members.

We use the tool for problem-solving, sharing screenshots, and walking through demonstrations. The product makes working with members in a geographically dispersed environment easier.

Desktop sharing is a valuable feature. It is easy to demonstrate workflows and procedures while problem-solving and administration of products. I use what's available, and the product does the job I need it to do. Desktop sharing is the most beneficial feature for enhancing team collaboration.

The video conferencing quality can be improved. The video conferencing quality can be temperamental with internet access and bandwidth availability for a geographically dispersed team environment.

I have been using the solution for 12 months.

I rate the tool’s stability an eight out of ten. We face some stability issues, but it might be just problems around bandwidth accessibility since I am geographically dispersed from the rest of my team.

The tool is highly scalable. We use it on a large scale. We have a couple of hundred users. Almost 50% to 60% of the users’ time is spent using the tool.

We were using mobile phones to connect with our team before. We started using Skype for Business because it was a business-delivered product.

The solution can be very effective for geographically dispersed technical support organizations. Overall, I rate the product a seven out of ten.

This is our primary application for virtual meetings. However, we have MS Teams and the company is positioned to use more of MS Teams going forward. Skype is more of a chat application nowadays. 

I like the seamless integration to local telecommunications. We can call local numbers in different countries, and pretty much call anyone who is within the same system using Skype. If I'm not mistaken, it can also add people to my list (from my personal contacts) that are using Skype. 

It does everything I really need it to do. I don't recall coming across any big missing features. 

I've used Skype for Business for as long as I can remember. I started using that more than five years ago.

It is stable. I haven't experienced any problems while I've been on a call, for example, or in a meeting. It's pretty reliable and the performance is good. 

I've never had the chance to really scale it. I can't speak to how well it can expand. 

We have about 1,000 people using the solution right now. 

I've never really dealt with technical support. I can't speak to how they are in terms of helpfulness or responsiveness. 

We also use MS Teams. I also have some experience with Cisco. 

When I came to this company, they were using Skype, so I adopted it. I didn't migrate over to something else with any other purpose in mind. 

I'm merely a user of Skype. I did not handle the initial setup. 

My colleague handled the implementation. 

I'm not sure what the licensing costs are for the product. It's not an aspect of the solution that I handle. 

We do have a partnership with Microsoft and are integrators. 

The company will push out the newest version and purchase it. I'm pretty sure we are using the latest version.

I'd rate the solution nine out of ten. 

I would recommend the solution to other users and companies. 

I'd advise users to try to familiarize themselves with the features so that they can get the most out of Skype. 

We only use Skype for instant messaging.

Whenever someone is using a messaging platform, the messages needs to be stored. In Skype for Business, the message will not be seen later on if you're not online. It isn't useful, in my opinion.

Two years.

Skype for Business could be more stable. 

I think Skype for Business is scalable. However, I believe Microsoft is discontinuing the Skype platform altogether, so I don't think it's super-relevant. 

I rate Skype for Business Five out of 10. I would not recommend it.

We use it for our internal communication.

In terms of what I have found most valuable - with COVID people are now able to virtually collaborate with their staff and have a conference call. We don't need a phone line to make that conference call and we are saving on that. People are able to share their presentations. Also, they can chat using the Skype. It's not a great tool, but it meets our need right now.

We are looking for a more collaborative tool, not only in terms of virtual meetings but also for teams to collaborate, share a document, work together, and all those types of things.

We have been using Skype for Business from right when Skype introduced it - many years.

For the last two years, we have been using it and it has been stable. People are not getting dropped out from meetings. We are able to have 50 users in a meeting. It is something that is available as part of our enterprise agreement with Microsoft, so there is no additional cost.

As part of our EA, we have support. Usually we also have a dedicated account manager for any Microsoft product, not just the Skype, if we are not able to get support. We never had any problems with Skype. We never had to call in for technical support since it was set up and running. Periodically, we continue to apply patches and upgrades. So far, we never had any issues and there was never a need to make a call to Microsoft to resolve any issue, but we do have support in place, and if we don't get prompt response, then we have the account manager to escalate and, usually, the account manager is able to assign a technical lead expert to help us resolve the issue in a quick manner.

I think Skype for Business has been discontinued, so I don't think anybody should be interested in implementing it. Microsoft is not selling it anymore, but the product is still supported until the end of 2023.

On a scale of one to ten, I would give Skype for Business a six.

We primarily use the solution for our business meetings.

The solution is stable.

There are free versions of the solution available.

It would be ideal if the solution could make instant messages more permanent. Currently, if you close the conversation, you lose the instant messages that you shared during the meeting. If those could last beyond the meeting, that would be a great addition, due to the fact that frequently, people give each other key details, important information, or email addresses, etc., during the meeting. If you don't write it down during the meeting, after the meeting closes, it's gone forever. That can be quite frustrating.

The ability for the solution to offer a grid view, so you can see all of the people on a call at the same time, instead of just a few selected ones, would be ideal.

I've been using the solution for about a year now.

The solution appears to be quite stable. There aren't bugs or glitches. There aren't any crashes. It doesn't freeze. I would say it's reliable.

Our IT team would handle any scaling that needs to be done. It's not something I have direct experience with.

We have about 20,000 users on the product in our organization currently. Everybody uses it, from the accountant to the CEO.

The number of employees has remained fairly stable for a long time. Right now, they're just maintaining it at the same user level. We haven't had any recent growth. I have no idea if we'll increase usage in the future.

Skype is actually the first tool like this that I have used. Another company I work with is trying out Zoom, but that's fairly recent.

I wasn't a part of the initial setup of the solution. I don't know if it was complex or straightforward. I'm just a user. The IT team is the one that sets it up and configures everything for us. I also can't say if the process of deployment was fast or not or how long the process took.

I'm sure there are licensing fees for it, however, I don't know what they are. I know there are free versions of the solution. However, that probably doesn't apply to us as we have a high number of users in this company.

I'm just a user of the product. I'm not a reseller or an integrator.

I use Skype for Business every day.

I'd rate the solution nine out of ten. It's been great so far.

The product is needed to communicate with people in different locations. Our company is in Germany. I'm in Istanbul. If I have a serious issue on the client side I can use Skype for Business to communicate and resolve issues. 

I'm using Microsoft Teams, and it's very similar to it. However, I don't actually have more advantages from Teams versus Skype for Business. 

Screen sharing, control in the session, and file sharing are easy. 

I like the chat application and the features it offers.

The security seems good. it may even be more secure than Teams. 

I'm not sure if it is possible to invite customers to meetings is they are outside the company. There might be some invitation issues with Skype for Business.

Skype for Business is not as popular as Teams. Teams has a file sharing area, which is useful. That wasn't in the Skype for Business. Skype for Business is just for chatting. However, there are no rich components like in Teams. Teams have a lot of features. Skype isn't as robust. 

I've only used the solution for eight or nine months. 

The stability has been perfect. It's reliable. There are no issues with bugs or glitches. 

I'm not sure about the scalability. I don't know how easy it is to add users, for example. That's handled more on the company side. 

We have about 350 at the company using the product. 

I've had an issue in the past and reached out to technical support. They were helpful and responsive. 

We've used TeamViewer for very specific accounts. We've also used Microsoft Teams. It's better than Skype for Business as it integrates more effectively.

The initial setup is not too difficult or entirely easy. It's somewhere in the middle. It's a moderate setup. 

The solution does have a license cost, however, I don't have any knowledge of the exact pricing. 

I'm a customer and a user.

I'm not sure which version of the solution we're using.

I do tend to use normal Skype for personal use. While we use Skype for Business, they are moving more towards Microsoft Teams. 

Nowadays, you should just maybe buy the Microsoft package. If you are using a Windows laptop, then you need Word, Excel, and PowerPoint. Teams will come with this package. I prefer Microsoft Teams, actually. We have been using Microsoft Teams for the last three or four years.

I'd rate the solution seven out of ten. 

It's a good product. It's not that bad. That said, not a lot of people are using it. 

We use Skype for Business as a tool for our online lectures. We're using it as an online platform for the tutorials and lectures we give our students.

I find Skype for Business a good solution. It works well. The tool can be nice if I'm talking to one of my colleagues, or doing a small session where I don't have to share content, or where I don't have to divide students to groups, or make a group work together.

Skype for Business is not suitable for giving lectures. Tools more suitable for online lectures are Zoom and Microsoft Teams, because you can divide students into groups. I didn't see this feature in Skype for Business, and if it's there, I don't know that it's there.

I've been using Skype for Business since COVID-19 started, e.g. 2020. The coronavirus makes us use these technologies extensively.

The stability of Skype for Business is based on the internet, e.g. if your internet is good, then the tool is good. If your internet is not good, then the tool is not good.

I find Skype for Business easy to expand. It's scalable.

Installing Skype for Business was easy. We installed in 10 years ago, and we use it like a phone. We call our friends who are abroad, e.g. instead of using international minutes in our mobiles, we use Skype as a technology to call our colleagues. Installation was easy, and its available on mobile and on the computer. I installed Skype for Business myself.

I never paid for a Skype for Business license as it's free on my device, but Zoom, we pay $20 a month.

I evaluated Zoom and Microsoft Teams.

I don't have information on how many users can use Skype for Business at the same time, because I didn't use it with students. I used it to call my friends, e.g. just one or two friends, and not more than that number.

I would recommend Skype for Business to others, because it's good. It's a good software to talk to others. Even old people are using the tool.

My rating for Skype for Business is seven out of ten.