Skype for Business Reviews

We are using Skype for Business mostly for meetings.

Skype for Business could improve the interface. It could be easier to use. Additionally, it's hard to find the people or add people you want to communicate with.

I have been using Skype for Business for approximately four years.

I have found Skype for Business to be stable.

Skype for Business is a scalable solution.

We have approximately 350 people are using this solution. All departments are using it.

The support for Skype for Business is good.

The initial setup of Skype for Business was simple.

We did the deployment of Skype for Business in-house.

We are using the subscription-based version of Skype for Business. There is a free version of the solution.

We are in the process of moving to Microsoft Teams and it is integrated into Microsoft Office.

I rate Skype for Business a six out of ten.

Public Cloud

We primarily use the solution for business purposes. We use it for virtual meetings. 

The initial setup is pretty straightforward.

The deployment is very fast.

It needs to be easier to use. The product is very heavy. It's very unmanageable. It used to take up a lot of memory of my computer system. 

There are not many options, in terms of some other third-party integration. The adoption of Zoom primarily spiked during the pandemic and is sort of better. This solution is now being used much less.

The solution isn't scalable.

I've been dealing with the solution for one and a half years so far. 

The solution is very stable and unmanageable. 

The product doesn't really scale all that well.

We have about a hundred users on the solution. 

I don't have any experience with technical support. I can't speak to how they are in terms of helpfulness or responsiveness. 

I'm also familiar with Microsoft Teams or Zoom.

The initial setup is not overly difficult. It's pretty straightforward in general. A company shouldn't have any issues with the process.

The deployment is also quick and only takes a minute or so.

I handled the implementation myself. I didn't need the help of any consultants or integrators.

While it's my understanding that users would need to pay for a license, I have no visibility on the costs involved. 

I'd rate the solution at a five out of ten.

I wouldn't really recommend the solution to other users or organizations. I'd rather suggest Zoom or Microsoft Teams, which are better options.

Integration with other MS products such as outlook, OWA, SharePoint Support for various client devices, gateways etc. Support for federation with third party.Lync Client allows users access to presence, instant messaging, voice, audio, video, and Web conferencing

Voice telephony and video calls utilize lots of bandwidth.

It's is a very good product to have -- a solution for IM, voice telephony and video communication bundled into one.

• IM
• Audio/video
• Federation
• Public telephony
• RGS 

The public telephony feature reduces hard phone costs and RGS is like a call centre feature.

Reduced the capital cost on the hard phone.

End user enhancement: There are few codes in the back-end from the vendor which need to improve, be enhanced, like application sharing for remote party to access the machine, and can be easily accessed by tools, such as CAD design. This is one of the examples.

Nine years starting from its 2005 version.

There have been a few issues working with vendor.

An eight out of 10.

No.

It will depend on the B2B setup.

It is okay for a large environment.

Think about other parameters, such as monitoring, if you invest in a Microsoft-based monitoring solution.

IM, Presence, P2P audio video calls, Conferencing.

Optimizes our network, encourages adoption, standardizes optimized headsets, strong change management, mobility.

Make the Skype applications work with unified end user computing. For example, so that Apple headsets can be used. Instead of optimizing some headsets, it would be helpful to get into OS to optimize the application.

Five years.

Yes.

Yes.

Five out of 10.

No.

Complex.

It depends on your infrastructure. There is value in using Skype only when your organization is Microsoft shop.

Cisco.

Look at your end users and computing needs and find a suitable solution for them.