OpenText Silk Test Room for Improvement

SrinivasPakala - PeerSpot reviewer
Director Consulting Expert at a computer software company with 10,001+ employees

While we are performance testing the engineering key, we need to come up with load strategies to commence the test. We'll help to monitor the test, and afterward, we'll help to make all the outcomes, and if they are new, we'll do lots and lots of interpretation and analysis across various servers, to look at response times, and impact. For example, whatever the observations we had during the test, we need to implement it. We'll have to help to catch what exactly is the issues were, and we'll help to see how they can be reduced.

Everything is very manual. It's up to us to find out exactly what the issues are.

The solution needs better monitoring, especially of CPU.

View full review »
SB
Director of Engineering at a energy/utilities company with 51-200 employees

We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that.

The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important.

View full review »
MM
IT Service Delivery Manager Testing and RPA at a transportation company with 1,001-5,000 employees

The product has a lot of features, but many of the clients do not know how it can improve their productivity. Information on how these features can be used would be helpful.

The support for automation with iOS applications can be better.

View full review »
Buyer's Guide
Functional Testing Tools
March 2024
Find out what your peers are saying about OpenText, SeleniumHQ, SmartBear and others in Functional Testing Tools. Updated: March 2024.
765,386 professionals have used our research since 2012.
SB
Manager QA at a tech vendor with 1,001-5,000 employees

The initial setup is somewhat complex if you're deploying on-prem. It means we have to set up a database and application client machines, as well as Silk Meter which manages the licenses. It could be more user-friendly on the installation and configuration side.

View full review »
CA
IT Programme Manager at a financial services firm with 10,001+ employees

The solution has a lack of compatibility with newer technologies.

When tests are recorded on to Silk Central, there is a bit of a lack of clarity in terms of what needs to be fed into Silk Central and how the test cases and reports are all managed.

The solution should make it easier to schedule our test cases during out of office hours.

We want the solution to allow us to do more of API level integrations.

View full review »
it_user294423 - PeerSpot reviewer
Mobile QA Developer at a tech vendor

1) Many times I've seen that SilkTest doesn't support the latest versions of some UI libraries (that happened many times for DevExpress and Infragistics). Being on top of cutting edge technologies is vital

2) Despite the support of real programming languages like Java and C# this feature wasn't really convenient to use. Old-style 4Test solution still seemed to be more convenient and efficient. It would be nice to have windows definitions recorder which could create windlasses and window objects on Java and C# in similar fashion as it was initially done for 4Test

3) Installer errors could take place. Since for potential users it's first impression on the system such errors shouldn't take place at all

4) Some technologies were supported in a form of extensions (e.g. ActiveX, Web). It would be good if we wouldn't have a need to make additional setup to start working with at least mainstream technologies

View full review »
RA
Director at Traydaht ltd

The integration of the object library can be improved. It's a bit clunky. 

It also has some commands that are difficult to use sometimes. We work around its deficiencies and forget that it's a deficiency. 

They should extend some of the functions that are a bit clunky and improve the integration. 

View full review »
it_user739686 - PeerSpot reviewer
QA Engineer at a tech services company with 201-500 employees
  • Implementing integration with IntelliJ IDEA, since it's a way better IDE compared to Eclipse, in my opinion.
  • Implementing a better integration with Git. It was extremely painful to implement the link from Silk Central to Git. I couldn't do it with a self-signed certificate implementation of Git, such as the one we use within our organization.
  • Improve integration with Maven and Gradle.
  • Since I create KDT files locally, I am expecting they get uploaded / visible within Silk Central. Actually, I had to rebuild all of the KDT scenarios on the Silk Central machine. This turns out to be a huge overhead - syncing is also a huge pain with Git.
View full review »
AK
Solutions Architect at Mweb

The pricing is an issue, the program is very expensive. That is something that can improve.

View full review »
it_user186282 - PeerSpot reviewer
Team Lead Automation with 51-200 employees

GUI interface could be simpler for non-developers.

View full review »
it_user345987 - PeerSpot reviewer
QA Automation Lead at a tech vendor with 5,001-10,000 employees

SilkTest has to improve on Firefox and Chrome as their versions change.

View full review »
it_user369150 - PeerSpot reviewer
Technical Test Analyst at a government with 1,001-5,000 employees

The browser based testing needs to be improved.

View full review »
SB
Test Automation Project Lead at a tech services company with 1,001-5,000 employees

Need to improve online documentation, community & forums to share issues encountered & solutions.

View full review »
Buyer's Guide
Functional Testing Tools
March 2024
Find out what your peers are saying about OpenText, SeleniumHQ, SmartBear and others in Functional Testing Tools. Updated: March 2024.
765,386 professionals have used our research since 2012.