PeerSpot user
Lead Automation Engineer at a wellness & fitness company with 51-200 employees
Vendor
We have been able to move to a two week sprint schedule, which had been bottle-necked by manual QA.

What is most valuable?

Vastly improved speed and reliability. Support is also excellent

How has it helped my organization?

Has freed up huge amounts of time managing integrations. We have been able to move to a two-week sprint schedule, which had been bottlenecked by manual QA.

What needs improvement?

The way the owner/user/sub-user hierarchy is set up can be confusing. It would also be nice to have more control over who can see what tests.

For how long have I used the solution?

One and a half years.

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What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

Early on we had some difficulity with parallelizing large runs, but they were resolved.

How are customer service and support?

Customer Service:

Excellent!

Technical Support:

Exceptional!

Which solution did I use previously and why did I switch?

No

How was the initial setup?

It was quite straightforward. All we did was integrate Sauce's sample scripts into our base test and then modify, once we got the hang of it.

What about the implementation team?

In-house.

What was our ROI?

High.

What's my experience with pricing, setup cost, and licensing?

Start with what you need and scale up.

Which other solutions did I evaluate?

Yes, Testbot and BrowserStack.

What other advice do I have?

The effort you'll save not maintaining a grid makes Sauce worth it, even without any of its other features

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Technology Development Program Intern at a healthcare company with 10,001+ employees
Vendor
I like that it gives me the ability to integrate testing on multiple web browsers into our Jenkins Pipeline.

What is most valuable?

I have found it very valuable that Sauce Labs gives me the ability to integrate testing on multiple web browsers into our Jenkins Pipeline.

How has it helped my organization?

It has made our end to end testing roughly 25 percent faster.

What needs improvement?

I think there could be improvements in the way Sauce Labs provides support to its users and could maybe provide tutorial videos on its services.

For how long have I used the solution?

About 4 months.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

Minor ones but they were on my end.

What do I think about the scalability of the solution?

Our application is relatively small so no

How are customer service and technical support?

Customer Service:

10/10

Technical Support:

9/10

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

It was very straightforward but there was a slight learning curve.

What about the implementation team?

In House.

What was our ROI?

10/10

What's my experience with pricing, setup cost, and licensing?

The free version works just fine.

Which other solutions did I evaluate?

No.

What other advice do I have?

Nope! But in a future release I would like to see a more seamless integration with mobile testers.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Sauce Labs
April 2024
Learn what your peers think about Sauce Labs. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
771,063 professionals have used our research since 2012.
PeerSpot user
Software Engineer at a tech services company with 51-200 employees
Consultant
I can now virtually test the devices I need, plus a lot more devices that I wouldn't be able to get my hands on.

Valuable Features:

The beyond convenience to test websites and applications on any platform necessary.

Improvements to My Organization:

In the past, I would have to find all the devices I could to live test pages. But now, I can virtually test the devices I need, plus a lot more devices that I wouldn't be able to get my hands on.

Room for Improvement:

Just continue to support new versions as they come out. The speed can be a little slow, but other than that it's great.

Use of Solution:

At least five years.

Deployment Issues:

We've had no issues with deployment.

Stability Issues:

It's been stable.

Scalability Issues:

No issues with scalability.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Test Automation Engineer at a tech services company with 51-200 employees
Consultant
It allows us to monitor test executions in real-time as well as perform actions on a testable web page.

Valuable Features:

It can be used in a very wide spectrum of environments and has a high speed of access when running tests against these environments. 

The environments are really easy to configure and the UI is very friendly. 

Another great feature is the monitoring of test executions in real-time as well as the ability to perform actions on a testable web page. 

It also has video recording and full logging, which are great and helpful functionalities.

Room for Improvement:

I think that I found maybe only a few gaps which I don't think are very important. These are more like improvements which need to be added. 

It would be very good to see a short example of the code that needs to pass into Driver capabilities, something like auto-generation of this block. 

Also, it's not obvious where to look for the API key. It would be very nice to have a button on the top navigation menu.

Deployment Issues:

No issue with deployment.

Stability Issues:

No issue with stability.

Scalability Issues:

No issue with scalability.

Other Advice:

My general overall impression of Sauce Labs is very positive. I use Sauce Labs and recommend it to every engineer.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Prodigious Programmer at a marketing services firm with 501-1,000 employees
Vendor
We've been able to reduce the number of applications running on our server, and therefore reduce the processor costs.

Valuable Features:

Being able to test on Windows without a VM has been a life saver.

We've had issues with IE (of course) and being able to run my selenium tests without needing to set up a virtual machine has not only made my day a lot better, but the whole process was stupidly simple.

Improvements to My Organization:

We've been able to reduce the number of applications running on our server, and therefore reduce the processor costs.

Room for Improvement:

Honestly, I can't really think of anything. It's been a joy to use and so incredibly simple.

Other Advice:

Hands down, would recommend.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Consultant at a tech vendor with 1,001-5,000 employees
Vendor
Prior to implementation we had a three month release cycle. Now we do daily releases.

What is most valuable?

  • Parallel and flawless execution of automation test
  • Go sync with any CI and CD tools

How has it helped my organization?

Prior to implementation we had a three month release cycle. Using Sauce Labs we were able to move to daily releases. Due to stable remote environment, we started believing in the product and now we are in true CI and CD.

What needs improvement?

Every product has room for improvement but for me it provided an all together complete solution that catered for all my needs.

For how long have I used the solution?

I used Sauce Labs for two different organizations over the last three years, primarily for remote automation test execution and automation test lab management.

What was my experience with deployment of the solution?

All you need is an access key. There is no client deployment required.

What do I think about the stability of the solution?

They provide good information if there is any downtime needed, hence one can plan accordingly.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

Good.

Technical Support:

Good.

Which solution did I use previously and why did I switch?

No previous solution was used.

How was the initial setup?

It's a very simple initial setup.

What was our ROI?

We are now on our fourth quadrant of agility and this tool helped us.

Which other solutions did I evaluate?

We also looked at Browser Stack.

What other advice do I have?

Just go for it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
DevOps Engineer at a sports company with 51-200 employees
Vendor
Pros: Easy, Fast, Reliable Selenium & Appium Grid. Cons: Hosted Solution Only

Valuable Features:

* Video Recording of Test Runs

* Snapshots

* Mobile Web, and Native Mobile Support

* Running Tests in Parallel 

* API to return test results and metadata 

Improvements to My Organization:

Sauce labs is an easy to use hosted infrastructure for managing/launch all browser versions, mobile web browsers, and native mobile applications for seamless integration testing. I have used them at Bleacher Report while I was working as a QA Engineer for 2 years now and their has not been a tool that provided the same feature set and ease of use.

The fact that they contribute back to the open source community is also another great reason to use them. The tools they help deliver (like Appium) have helped our team scale while keeping our QA department very lean.

Use of Solution:

3 Years

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer1396425 - PeerSpot reviewer
Senior Automation Engineer / Senior SDET at Setel
Real User
Easy to integrate and has good video recording but the speed needs improvement
Pros and Cons
  • "The most valuable feature is the cross-browser feature, it has many android and iOS devices both simulators and real devices. It's easy to integrate. I also like video recording too."
  • "The only drawback is the speed, it will be good if we have a server in Asia too. It will be great if we can improve speed while initialization and execution."

How has it helped my organization?

Our primary use case is for cross-browser automation. 

One more improvement would be the cost. It would be great if we can get more competitive pricing especially in terms of Real devices. Apart from this, I don't see any drawbacks. I love the support team. The user interface is very easy to integrate. It has solved so many hurdles very easily and my company is very happy.

What is most valuable?

The most valuable feature is the cross-browser feature, it has many android and iOS devices both simulators and real devices. It's easy to integrate. I also like video recording too. 

What needs improvement?

The only drawback is the speed, it will be good if we have a server in Asia too. It will be great if we can improve speed while initialization and execution.

For how long have I used the solution?

We have been using Sauce Labs for 3+ years. 

What do I think about the stability of the solution?

The stability is excellent.

What do I think about the scalability of the solution?

Scalability is very good.

What's my experience with pricing, setup cost, and licensing?

Highly recommended.

Which other solutions did I evaluate?

We also evaluated AWS Device Farm.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Sauce Labs Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Sauce Labs Report and get advice and tips from experienced pros sharing their opinions.