The tool should undergo an overall improvement, including support. Data sharing should also be faster.
Director Of Operations, SAP, AWS Consultant at Saudi Paper Group
A stable solution that needs to improve support
Pros and Cons
- "The tool's installation is easy. I rate it an eight out of ten."
- "The tool should undergo an overall improvement, including support. Data sharing should also be faster."
What needs improvement?
For how long have I used the solution?
I have been working with the product for seven years.
What do I think about the stability of the solution?
I rate SAP S4HANA on AWS' stability an eight out of ten.
How was the initial setup?
The tool's installation is easy. I rate it an eight out of ten.
Buyer's Guide
SAP S4HANA on AWS
May 2025

Learn what your peers think about SAP S4HANA on AWS. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
What's my experience with pricing, setup cost, and licensing?
The tool's price is not cheap.
What other advice do I have?
We have medium enterprise clients for SAP S4HANA on AWS. I rate it a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:

QA Analyst at a comms service provider with 501-1,000 employees
Beneficial latency and performance
Pros and Cons
- "The most valuable feature of SAP S4HANA on AWS is the latency and speed. When we use the various typical relation database, the performance was visible."
- "We had some storage and legacy migrations problems with SAP S4HANA on AWS."
What is our primary use case?
We are using SAP S4HANA on AWS for test cases.
What is most valuable?
The most valuable feature of SAP S4HANA on AWS is the latency and speed. When we use the various typical relation database, the performance was visible.
What needs improvement?
We had some storage and legacy migrations problems with SAP S4HANA on AWS.
For how long have I used the solution?
I have been using SAP S4HANA on AWS for approximately nine months.
What other advice do I have?
I rate SAP S4HANA on AWS an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
SAP S4HANA on AWS
May 2025

Learn what your peers think about SAP S4HANA on AWS. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
SAP Practice Head (S4 HANA,Group Reporting & BRIM practices)FPSL/PaPM at ERP Logic
User-friendly but pricing is a bit too high
Pros and Cons
- "It's easy to use and user-friendly."
- "The pricing is a little bit high."
What is our primary use case?
We have clients who use SAP S4HANA on AWS.
The solution is deployed on the cloud.
What is most valuable?
The operation of the solution is good. It's easy to use and user-friendly.
What needs improvement?
The pricing is a little bit high.
For how long have I used the solution?
I have used this solution for about seven years.
What do I think about the stability of the solution?
It's stable.
What do I think about the scalability of the solution?
It's scalable. It's about 70% scalable.
What other advice do I have?
I would rate this solution as seven out of ten.
I would recommend it to those who want to use it.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Group Integration Tools Manager at TITAN
This solution brings the speed that many other solutions are missing
Pros and Cons
- "I would rate this solution as a nine out of ten because it covers all the fields, has a big maturity, and has something other solutions are missing, which is speed."
- "I would like to see a lower price for the solution."
What needs improvement?
I would like to see a lower price for the solution.
What do I think about the stability of the solution?
In order for us to use it so much, the solution has to be stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
The technical support is very good. I would rate it as a four and a half out of five.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was not an easy installation. It was very complex.
What's my experience with pricing, setup cost, and licensing?
I would rate the pricing as a two and a half out of five.
What other advice do I have?
My advice to someone looking to implement this solution would be to just do it.
I would rate this solution as a nine out of ten because it covers all the fields, has a big maturity, and has something other solutions are missing, which is speed.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Co-founder & Partner at idiligence Solution
Saves space and costs but the licensing can be complex
Pros and Cons
- "They have their own instances where you can host your database."
- "There are a few complexities when it comes to licensing that could be simplified."
What is our primary use case?
Infrastructure-wise, if you have your own data center and you're running SAP ECC, a very initial or the older version of SAP ERP - if that's the case, you need to maintain your own data center. You need to maintain your own infrastructure away from the server or network. SAP offers cloud hosting to help with that.
What is most valuable?
You can directly host your SAP system on AWS, Azure, or other cloud hosting services. SAP also provides its own cloud hosting part. That way, infrastructure activities are smaller. You don't have to have your own team of infrastructure guys to maintain each and every thing. Your infrastructure services get minimized a lot. You can save costs.
Issues related to the infrastructure also get reduced. Servers, et cetera, get reduced. Everything is stable and can be contained in dedicated AWS services.
They have their own instances where you can host your database. You can host your system, wherein AWS completely takes care of that hosting part. You just need to maintain and run the system and you have and just pay for the services you want to, which you have acquired, or which you are utilizing. It's pay as you need. The cost gets minimized a lot for a bigger ERP like SAP and you need to have any minimum resources from infrastructure which you need to take care of. It's a couple of SAP business administrators and the cloud architect. That's it.
Therefore, in terms of maintenance and cost, it is reduced by a lot and when you're hosting a SAP system on the cloud, the system is very fast. The system is secure and stable. And the accessibility of your SAP system to your business users is very properly organized so that there is no lag in terms of performance or in terms of integration is getting concerned.
What needs improvement?
For the cloud part, it's very good. However, some customers are a bit skeptical and a bit hesitant regarding putting their data on the cloud. And, even if they want to put their data, the business transactional data, or their company data on the cloud or not, you will still have to take care of all these licenses from a security perspective. Just recently, we had a European client who wants to work with the SAP system, however, they don't want to go on the cloud. They want to go with the on-premise solution. This is possible. For this particular solution, with the AWS angle, it won't necessarily work for them. We'll have to go with the client's requirements. We'll host on-premises.
The integration part is quite secure and stable. Only the part from the customer side that's been raised is regarding their data hosting part on the cloud. Otherwise, we don't see any issue with hosting SAP on AWS. It's always good to have on there since it reduces cost. It reduces your maintenance-wise integration also.
They are a very big company and their own data centers although you have to make all these protocols and service agreements so that the data will not get lost. You have to take proper care of the data. You have to take daily backups before any availability or any optimization. On-premise we also used to take backups, however, it was very manageable.
There are a few complexities when it comes to licensing that could be simplified.
For how long have I used the solution?
Regarding SAP S/4HANA services, we have been using these services for the last three to four years. Until 2017 or 2018, we were into SAP ECC. Therefore, our consultants are having major experience from various backgrounds. As a company, as a business service provider, we've used this product for the last three years.
What do I think about the stability of the solution?
The stability is fine. We do have a certified cloud consultant with us who is AWS-level certified and even our SAP business person is also SAP S/4HANA business certified. We do have our certified consultants who can take care of things and ensure it runs seamlessly. There are no performance issues.
What do I think about the scalability of the solution?
The solution can scale. We just have to identify how many users are there since we have to identify the instance of the database. That is very important. The common instance of the database needs to be created so we need to identify properly and number of CPUs, number of database instances, et cetera. All those things should be identified and once those are properly identified, then making and implementing the system and designing the system and running the system is not an issue.
We have three clients that deal with this product.
How are customer service and support?
We can always log and raise incidents. From the system side, only business and cloud architects are needed to manage any technical issues.
How was the initial setup?
The initial setup was not a big task. We haven't had any kind of issues. The last time we did it within two months by completely making the setup of the SAP landscape quality. If the requirements and the services are getting properly identified, then the integrations became very easy.
For technical staff, we deploy four to five staff members from our side. We have a couple of cloud architects, one DBA wherein we have to align sometimes the SAP person to take care of the SAP node implementation, all those things, and to our SAP business side. They all ensure the implementation part is getting done. If it's a very small stack, then two to three consultants are enough. If it is a big one, then we might require four to six staff. It all depends upon the size of the landscape, how many cloud instances, and how many data instances we have to implement.
What about the implementation team?
We had a competent consultant that took care of all the requirements and made the setup simple.
What's my experience with pricing, setup cost, and licensing?
The cost is quite reasonable. It's less than if you had an on-premises setup or used different clouds.
You do need licensing from the AWS side.
The cost may vary depending on if a company is taking a Greenfield approach or a Brownfield approach. If you're migrating your older systems to a newer system, then you have to upgrade your licenses, however, if you're starting with a completely new system, as in Greenfield, then you have to purchase a few extras, which might be a bit costly. The rate varies from SAP regarding those licensing parts. Each package depends completely upon the hosting instance, the cloud instance. It depends upon how much big infrastructure you want.
What other advice do I have?
We are an SAP partner.
We deploy both on-cloud and on-premises versions. We have done SAP on cloud on AWS and the latest cloud solution, which is provided by SAP - Horizon ERP. SAP is increasing a lot. We have more returns from Horizon SAP compared to AWS, however, with AWS, we do have our consultants on the infrastructure side - including SAP cloud architects and SAP business consultants who are well versed regarding the requirements.
I am into the development area, but for me and my organization, I am looking after the SAP business development part for the client acquisition and sales and marketing.
Whether the solution would be a good fit for a company depends upon three scenarios. If the customer is a bit hesitant about the cloud, for example, then we go for SAP on-premise. If the customer is not hesitating about the data, then SAP and AWS are also good, however, SAP is also coming up with their own SAP online solution, which also might work for some people. Cost-wise, SAP AWS is always better.
I'd rate the solution seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Infrastructure Manager at a tech services company with 51-200 employees
Plenty of features and scalable
Pros and Cons
- "We have approximately 1,000 people using the solution in my organization. The solution is scalable."
- "SAP S4HANA on AWS could improve by having the entire solution available as a web solution. They only have Fiori right now, and it's a solution for certain modules, but not for all the modules that SAP currently has. We would like to see the GUI removed, it is not very good. We want it to be web-based."
What is most valuable?
I have found a lot of the features that SAP S4HANA provides are very good.
What needs improvement?
SAP S4HANA on AWS could improve by having the entire solution available as a web solution. They only have Fiori right now, and it's a solution for certain modules, but not for all the modules that SAP currently has. We would like to see the GUI removed, it is not very good. We want it to be web-based.
For how long have I used the solution?
I have used SAP S4HANA on AWS within the past 12 months.
What do I think about the scalability of the solution?
We have approximately 1,000 people using the solution in my organization. The solution is scalable.
How are customer service and support?
The technical support we have received has been okay. We need to get used to using the cloud solution coming from the on-premise version. The cloud service has lead time requirements, the time before they take your case or an incident, depending on the incident, whether it is a high-priority, medium, or low. All of the lead times or waiting times for the requirement have to be taken into account. This is something that people must be willing to accept when going to this type of service because when you have on-premise, usually, you have people dedicated to it. The times are a lot shorter.
How was the initial setup?
The initial setup of SAP S4HANA on AWS is complex. The deployment took approximately one year. We had approximately 80 working on the functionality of the solution and 40 people from the IT department assisting with the deployment.
What about the implementation team?
We used a reseller from Central America for the deployment.
What's my experience with pricing, setup cost, and licensing?
We pay a monthly fee for the use of SAP S4HANA on AWS for approximately five years. That's the time of the contract.
There are no additional costs other than the license. However, there are other costs that come from the partners or reseller who is doing the implementation. If you want any changes or anything that wasn't taken into account at the moment you were implementing it or you need support, the cost might be very high. This is something that needs to be taken into account.
What other advice do I have?
I rate SAP S4HANA on AWS an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior ICT Consultant at CGI Inc
Great for large organizations with good reliability and easy to expand
Pros and Cons
- "The solution is scalable."
- "The initial setup could be easier. It's complex."
What is our primary use case?
We've used the solution for HR and their salary processes, including the salary payments. That is still on the SAP, however, the database they have changed to a HANA database.
What is most valuable?
The solution is quite stable.
The solution is scalable.
What needs improvement?
The initial setup could be easier. It's complex.
What do I think about the stability of the solution?
The solution is very stable. It's reliable. There aren't bugs or glitches. It doesn't crash or freeze. Previously, there was an Oracle database, and, with HANA, they had much fewer problems with the database.
It's more of a stable landscape and the organization has to make a decision for the next generation.
What do I think about the scalability of the solution?
The product is scalable. It works well with large organizations. It was a very big implementation. In the Netherlands, we had around 160,000 workers for the central government, and all the HR processes and the salary payments were performed with SAP.
We do not have plans to increase this number of users, as the Dutch government is growing, however, not that much.
How are customer service and support?
Technical support is fine, however, the organization I'm with isn't going very fast. Yeah. They need help and I'm an IT consultant and I've helped them for more than a year.
Which solution did I use previously and why did I switch?
The company still has SAP on-premises, however, they are considering moving to the cloud. They want to change the whole landscape and move to the next step with their SAP implementation within the Dutch government.
How was the initial setup?
The initial setup was a complex landscape with many problems which have to be solved initially.
The company had a much older implementation. It's not a full SAP and that makes the whole landscape very complex.
With the HANA database, the company has been busy with it for two or three years, as it's taken much time. Last year, things went better and they migrated to HANA.
What's my experience with pricing, setup cost, and licensing?
As is usual for SAP, license management was in order.
What other advice do I have?
I'm not sure which version of the solution we're using.
I'd recommend the solution to other users and organizations.
I would rate the product eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
AGM, Enterprise Solutions at Omgea Exim Ltd
Scalable with many available modules and good stability
Pros and Cons
- "The solution adds great value to any organization."
- "The product can be very complex."
What is our primary use case?
We only provide the infrastructure, not the solution. We use just the infrastructure that we provide to our customers and customers include the system integrated to deploy the SAP S/4HANA inside the AWS infrastructure. The customer likes it that way.
In every organization, there are several systems including project management and production planning. They can get integrated in a way that they can actually link up with all these departments and get common visibility. Clients use SAP for that.
What is most valuable?
SAP is number one in the world in all the years I've used this solution. There are other ERP solutions such as Oracle (EBS). There are other ERPs and different ERPs, however, SAP is number one in terms of providing the complex modules so that the customer can have complete automation and complete visibility.
The solution adds great value to any organization.
The solution is very stable.
The scalability is good.
What needs improvement?
The product can be very complex.
It is not extremely user-friendly.
If you want to learn SAP S/4HANA the resources are not available and it's very difficult to learn. We found that aspect very difficult.
For how long have I used the solution?
I've used this particular solution for over three years, however, my total experience on SAP S4HANA, and in terms of providing infrastructure for SAP solutions, I have more than 13 years of experience now.
What do I think about the stability of the solution?
The stability is very good. There are no bugs or glitches. It doesn't crash or freeze. The solution is very reliable.
What do I think about the scalability of the solution?
The solution scales well. You can integrate almost any application with SAP and you can pull data from SAP or input data in SAP.
We have more than 20 SAP clients, however, only five are on the cloud.
How are customer service and technical support?
AWS support is very good, although it is expensive.
How was the initial setup?
The solution is rather difficult to set up. It's not simple or straightforward. Only a few people know how to install SAP in our country.
That said, I do not install the solution myself. We only sell the license. Our customers have someone else handle the implementation, which may take about 20 hours or so to deploy.
We are not a service provider or deployment provider for SAP and therefore, we do not handle maintenance. We do resale only. For that, we have a pre-sales team of two members and we have a sales team. We sell licenses only.
What's my experience with pricing, setup cost, and licensing?
If clients are setting up the solution as an infrastructure as a service, they have to bring on their own license.
What other advice do I have?
We are authorized to sell SAP. We only provide infrastructure licensing.
If our client's company would like to deploy SAP S/4HANA on the cloud, then we provide the AWS infrastructure or Huawei infrastructure to clients to deploy.
SAP B1 customers are not taking infrastructure from the cloud. They are directly taking the SAP B1 as a service on-premises. S/4HANA has separate modules that you can have on cloud models, and we do provide the cloud infrastructure to deploy S/4HANA.
We use infrastructure as a service for SAP S/4HANA deployment, though AWS has a separate offering where you can have a platform as a service offering, meaning that they will provide the infrastructure and provide SAP.
We highly recommend the solution to others and find that every year we have more and more clients implementing it.
I'd rate the solution at a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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