Prisma Cloud by Palo Alto Networks Reviews

I'm using the main module of Prisma Cloud, which manages security at scale in cloud environments.

Prisma Cloud offers a very interactive UI that lets you work more effectively, faster, and more efficiently. It can also be used as a dashboard for querying the cloud provider since it integrates with most of the APIs of the cloud service providers. It's a very unique tool in the sense that it lets you centralize the security control of all your cloud providers.

The first aspect that is important is the fact that Prisma Cloud is cloud-agnostic. It's actually available for the five top cloud providers: AWS, GCP, Azure, Oracle, and Alibaba Cloud. 

The second aspect is the fact that we can write our own rules to try to detect misconfigurations in those environments.

And Prisma Cloud is a single tool that protects cloud resources and applications without having to manage and reconcile disparate security and compliance reports. That's the main purpose of the CSPM module of Prisma Cloud: You can manage every cloud platform, every cloud account, from a single place, which is the Prisma Cloud dashboard. It gives you a very high overview of every asset, a full site inventory. And you can see the context as well as the severity of the errors that have been raised on each service and asset that has been deployed in the cloud.

In my experience, Prisma Cloud is a valuable asset for enterprises that tend to have a lot of cloud-native applications and that wish to secure, and take control of the security posture of these applications. One of the most important considerations is that Prisma Cloud is a product from Palo Alto Networks, a company that invests heavily in cyber security. There are a lot of features that have come out over time. In the beginning, Prisma Cloud was known for its CSPM capabilities, but today, Prisma Cloud is doing a lot of things that are very beneficial for cloud-native applications.

There are a couple of things that can be enhanced. The first is the coverage that Prisma offers. Today, there are hundreds of built-in policies for AWS and Azure, but GCP and Oracle are not covered as much as AWS. There is a lot of work to do on that part. There is, obviously, a tiny bit of favoritism towards AWS because it has the most market share. It's logical, but the other cloud providers are not as well covered as AWS.

The second issue is the alerting process. Today, it does monitor the resources—and I'm only speaking on the CSPM side of things. Prisma Cloud scans the environment and checks if there are misconfigurations, but it lacks context. There is a real lack when it comes to taking into consideration how the application was designed. For example, you can have an application that is deployed with an open S3 bucket, which is one of the most basic services in AWS. Prisma will tell you that there is a high-severity alert because, with that bucket, there is a possibility of having your data extracted. But sometimes, the data inside those buckets is actually public. So, the process lacks some intelligence.

I've been using Prisma Cloud by Palo Alto Networks for 10 months.

I'm using the SaaS version which is running on Palo Alto's infrastructure, so I've never encountered instability. 

There is some patching behind Prisma Cloud when Palo Alto delivers new features so there are some "patch intervals," but most of the time, Palo Alto does notify you when something like that is coming up. It will say, "Hi. This Friday, the application will be unavailable from 6:00 PM to 7:00 PM." But it is not very disturbing at all.

Because I'm using the SaaS version, there is no issue with scalability. It all depends on the credits and the amount of money that you have put into the tool. Aside from that, you can use it to onboard any cloud account no matter how many resources are in it.

I have contacted their tech support many times, and they are pretty quick. They are very invested and proficient. I get answers within a day or two, at most.

Sometimes, when an issue becomes pretty complicated, it can span a week because it is transferred to different people.

I did not use another solution before Palo Alto.

We have definitely seen ROI in that using Prisma Cloud is an eye-opener regarding cloud security. In general, Prisma Cloud helped us see a lot of blind spots that we left when designing applications. There were a lot of security misconfigurations that we wouldn't have been able to spot without Prisma. The return on value is in the securing of the applications that we are deploying, as well as through a better understanding of the types of issues in the type of environment.

The cost is run by credits. You can allocate them as you wish, so there are no issues there. I believe the credits, licensing, et cetera, are based on the size of the enterprise that is buying the product.

There are no additional costs beyond the standard fees.

Wiz was one of the tools we looked at. I was not the only one who made the choice, but we went with Prisma because of its capabilities as well as the support. We are investing a lot in Palo Alto Networks, meaning we use a lot of their products, so we know the enterprise itself. We know the quality of their catalog of services.

My advice is to take your time before going the CSPM route. Look at your environments and inventory everything in it. There is, obviously, no shadow IT in the cloud. It's very easy to get an inventory of the resources you are running on. Get an overview and see if having a powerful CSPM at your side is really a need. There are a lot of open-source solutions that can do the job for smaller environments.

From what I understand, Palo Alto is trying to push Prisma Cloud to become more than a simple CSP tool, since it offers the ability to cover the global environment of cloud applications, such as doing scanning and infrastructure-as-code, and managing IAM, rather than doing it directly in the cloud provider. They are trying to centralize things.

It can also be used to manage containerized applications. It can do runtime security in container-based managed services of cloud providers, such as EKS (Elastic Kubernetes Service) which is a service managed by AWS. You can rely on Prisma to put an agent in such environments to monitor and supervise the security. You can also use it to scan the container images that are stored in repositories, whether they are on-premises or in the cloud. I've heard that Palo Alto is doing a lot of things like this, but as of today, I'm only using the CSPM part.

And in terms of security automation capabilities, I've used Checkov, which is the tool they are using for scanning specialized code like Terraform. In its origins, Checkov is an open-source tool and I've been using it with my clients by deploying it in CI/CD chains to scan, automatically, the code that is pushed inside repos and deployed in the cloud. But I have never used the Chekhov that is built into Prisma Cloud.

Similarly, I know Prisma offers the possibility of auto-remediation, but I have not enabled this option. It could be a bit dangerous because there is the context and a lot of things to take into consideration before blocking something, before deployment or after deployment. So, I have not used its preventive actions.

The solution provides visibility into complex or distributed cloud environments, but I can think of a couple of scenarios where clients might not think the same. It supports the top five clouds, but if you are using another cloud provider, you won't be able to use Prisma Cloud for that instance. You would be able to use the Compute module, but it would be very hard to use the CSPM capabilities on such a cloud provider since their APIs are not working with Prisma. But if you are using the most commonly used clouds, Prisma Cloud is a very valuable asset.

Prisma Cloud is a very powerful tool and it can be used in various scenarios, but it doesn't cover everything. You might choose a cloud provider that is not supported or prioritized by Prisma. If you are using Oracle Cloud or Alibaba, you might want to get another solution, maybe one that comes with better policies and a better investment in those technologies.

Aside from that, Prisma Cloud is a good solution if you are using a mainstream cloud provider. Prisma Cloud can help enhance your security posture. Because it's a Palo Alto product, you can be sure that there is a lot of maintenance behind it. The product will be able to keep up with the market. They will keep the features coming and it will continue to be a better product over time.

I am in a services company. My company is also a partner of Palo Alto, so all the Palo Alto products have been tested, researched, and deployed at least three to four times by every engineer in my team.

It is being used for posture management. We have many users coming from many locations. All of them are having the same experience and all are secured. We used to use CASB which is a solution for authentication. This solution is in line with CASB. It helps to ensure that data protection is fine and all the data is coming properly. We can see whether there are any leakages or vulnerabilities. We can check all these aspects of security with this solution. All this is configurable. It is a web-based solution.

Our company is a vendor. If customers want, they can purchase solutions via us. We then take care of the physical box as well as the configuration. We manage the physical as well as the logical. In the case of Palo Alto, it is all logical. We can even code for a customer if the customer wants to upgrade their existing cloud setup, migrate to a cloud setup, or bring in a new setup. It is our bread and butter. We are one of the leading sellers of Palo Alto solutions.

Prisma Cloud helps reduce vulnerabilities. The number of vulnerabilities is less. If you have 1,200 vulnerabilities, after implementing Prisma Cloud, the number is drastically reduced to 500. That is one of the key advantages of using Prisma Cloud. You can see its benefits within a month.

Prisma Cloud helps to identify all the vulnerabilities in modern scenarios. For traditional scenarios, we have enough products, but a solution like Prisma Cloud helps to identify vulnerabilities in containerized environments and modern traffic scenarios. It helps with run-time security and east-west traffic.

Prisma Cloud helps secure the entire cloud-native development lifecycle, across build, deploy, and run. I would rate it an eight out of ten for this.

As an enterprise architect, I seek three capabilities from a solution. It should be preventative. It should be corrective, and it should be detective. Prisma Cloud is good in these aspects. I would rate it an eight out of ten for these capabilities.

Palo Alto DSPM's discovery and data classification processes are comprehensive. I would rate it an eight out of ten for comprehensiveness. For data security, we have a DLP solution. We have a separate solution. We never use Palo Alto for that.

Palo Alto DSPM provides us with insights into the content it has discovered. It also provides automated discovery of new data assets as they onboard and a prioritized list of all the data security posture issues in our environment.

The security provided by Prisma Cloud is important for our customers, especially for our banking and finance customers. We are a service company. We never use any of these products. I am a security architect. I am the one responsible for assessing and finding the right product and then deploying the product with the help of my engineering team.

Prisma Cloud definitely reduces complexity. We can see the issues or vulnerabilities that have been there for a while. We get good clarity on why they have been there and how to resolve them. Palo Alto is very good at this, and they make complex work quick and easy.

Prisma Cloud drastically reduces the number of vulnerabilities in the organization. There can be 60% to 70% reduction. It also depends on the industry again. For the web-based industry, where the company is providing solutions through the internet, such as share market or banking companies, it is very helpful. Production companies rarely use online solutions. 

With the reduction in vulnerabilities, the security cost automatically reduces. There is an indirect impact on an organization's cost.

It is user-friendly. It has a good look and feel and reporting structure. It provides a single pane of glass. These are the things that I like.

There should be some kind of automation, AI incorporation, and bot system. All these would add value. For example, AI should be able to detect all related viruses based on one virus. That will be a great invention. 

I have been using this solution for about five years.

It is stable. I would rate it an eight out of ten for stability.

It is scalable. I would rate it an eight out of ten for scalability.

Their support is very good. I would rate them a nine out of ten.

Positive

I have worked with Trend Micro Deep Security, Singularity, and Lacework. There is a new vendor called Orca Security. They are phenomenal. They can even beat Palo Alto.

Prisma Cloud is better in terms of cost, GUI, and look and feel. There is a single pane of glass and very good reporting.

Its deployment is straightforward for me. It is deployed across multiple geographies and departments. We mainly work with enterprises.

We have some stringent processes for getting the system to a perfect stage and ensuring that it is running properly. It takes at least a month. We do all sorts of testing, and then based on our test outcome, we configure everything in the right way. After that, we consider the data shown in the report as official.

Prisma Cloud is one of the top solutions in the market. When customers ask for alternatives, I recommend Trend Micro Deep Security, Singularity, Lacework, and Orca to them. I provide them with a detailed comparison, and then customers make the decision. I help customers with architecture design, decision-making, vulnerability assessment, and penetration testing. I also help them compare vulnerabilities before and after implementing a solution.

There were some cases where we struggled with some customer requests such as related to zero trust. We were struggling to configure that. They thought that this product also supported zero trust. We then had to tell them to buy the Prisma Cloud CNAAP solution. In many cases, we also moved them from DSPM to CNAAP.

As a security professional, I would not suggest automated remediation. That is because we need to see that automatic remediation does not impact anything else. We have a team. We register all the vulnerabilities and threats, and then at the backend, we do the testing to ensure that remediation or automated remediation will not create any other problems. As soon as we get that assurance, only then we do the fix. This is a requirement from the customer side, especially from the banking and finance organizations. Because everything is crucial, we do not configure automatic resolution for any of the issues.

Overall, I would rate Prisma Cloud an eight out of ten.

We use it for mobile access, and we probably will also adopt a direct connection to our small branch offices across Europe.

Prisma Cloud has improved the response time and the availability of our applications on-premises and on the cloud for our users in many different countries in Western Europe, Eastern Europe, and the United States.

We use it for our mobile users. Prisma Cloud is a very strong and robust platform that improves endpoint security. The COVID-19 pandemic made us realize that we should be able to permit more or less 50% of our employees to work confidently and securely from home.

Prisma Cloud provides security across multi-cloud and hybrid-cloud environments. We already have developed a direct connection between the Prisma Cloud platform and the Azure Cloud solution. We also have integration with the AWS cloud where most of our servers are now located. It was absolutely a strategic choice for us.

We have decided to adopt almost all the security features that Prisma Cloud offers, such as DNS security, threat prevention, vulnerability analysis, anti-phishing, email, and so on. We did not use Prisma Cloud for security automation capabilities. We have a very specific application for the OTC environment, and we prefer to maintain this environment completely separate from the other world of traditional information technology applications.

Prisma Cloud helps with cloud security, but we are also managing security at many different levels. We have endpoint protection, firewalls, SIEM, and log collectors. We also have dedicated probes that work silently to discover any anomalies, such as zero-day threats, that could be there. We have a Palo Alto firewall, and this cloud solution also has some predefined level of security managed by the cloud provider.

Prisma Cloud provides the visibility and control we need, regardless of how complex or distributed our cloud environments become. We can very quickly and easily analyze the clusters, the connections, and so on. We have very good control over the data flow and any possible security problems. It increases our confidence in our security and compliance postures.

About 50% of our people work from a private network, not inside the company. The protection of the endpoints is more difficult than the protection inside the office. Prisma Cloud can elevate the level of security for people who are working from home or are traveling to another country and so on.

Prisma Cloud provides us with a single tool to protect all of our cloud resources and applications, without having to manage and reconcile disparate security and compliance reports. Prisma Cloud is used by remote users that are working from home, and that is it. It makes our operations easier.

I have daily evidence of any possible new threats that could appear. I get to know how often a threat was blocked and from which client these threats were blocked. We can then very quickly contact the user if there is a compromised endpoint.

Prisma Cloud sends the email and data to the administrative IT staff in case a very severe threat appears. So far, we have not received any alerts related to severe threats.

Prisma Cloud has reduced a lot of our alert investigation time. We have perfect visibility of every single connection from our colleagues who are working from home, a hotel, or any other place. We have activated a mechanism by which the VPN connection is mandatory as soon as the end users switch their computers on. If I have a severe alert, I could investigate the related bad behavior and node in 10 to 15 minutes.

We found it to be easy and flexible. We could easily configure it for our needs, and we could spread the Prisma Cloud platform to 16 countries without encountering any kind of problem.

It can be too expensive for small companies.

In terms of features, I wouldn't add anything specific. They did a major improvement in the field of reporting. It can automatically produce statistics on usage and so on. This aspect was not very well developed at the beginning of the project, but now, there is a very big improvement in this specific field. Reporting is better than the previous versions, so at the moment, for our needs, the solution is good enough. We might need something in the future, but at the moment, we are not asking Palo Alto for any new developments.

We have been using this solution for half a year. We started the project at the beginning of this year, and at the moment, we have about 2,100 people who use this solution.

It is very stable. The platform is quite robust and available. From the time the project was released to other countries, we received one or two tickets for a sporadic problem for some users.

We have 4,000 licenses. We have Prisma Cloud in 16 different countries with a total of about 2,100 people. We do not have a large presence in the Extreme East or Middle East, but we have people connecting from Europe and also from Russia. It works perfectly.

Its usage will increase when there is a new acquisition or there is a new office somewhere in the world. 

The customer support is good and professional. I would rate them a ten out of ten.

Positive

We did not use any similar solution before. We adopted the same VPN technology based on the on-premise firewall that we already had, but there was a very big consumption of bandwidth. It was sometimes a little bit difficult to manage a high number of remote users, and this problem was completely solved by Prisma Cloud.

I was involved in its deployment. It took us about nine months to implement it.

In terms of the implementation strategy, we started with deciding about the site of our company that should be directly connected to Prisma Cloud. We produced an inventory of the applications and identified whether they are located on-premise, on Azure cloud, or on AWS cloud. We then started to configure the server and endpoints inside Prisma Cloud. We established the service connection between the site and Prisma Cloud, and we started to develop the solution for the end users. We selected a subset of users. We selected about 100 people from different departments in different countries to be sure that the solution was working properly in every country and every application environment.

We received very professional and qualified support from both Palo Alto technicians and a platinum partner that normally assists us in developing Palo Alto technologies.

We had two people from Palo Alto for implementation. We had one senior engineer and one junior engineer from Palo Alto. We had two engineers from our partner. We did not have a lot of staff.

In terms of maintenance, Prisma Cloud is subject to periodic updates, and we follow what is required by Palo Alto. For maintenance, we have a colleague of mine and one person from our partner.

It was a good investment because now we can manage so many remote users without any problems.

The platform is not famous for being cheap. It is quite expensive, but we know that we have the protection, so there is enough value for what we pay for. It is worth the money.

It takes more or less nine months to realize its benefits.

This solution is good for a company with at least 400 people that must be connected remotely. For smaller companies, it can be too expensive.

There are no costs in addition to standard licensing. We pay based on the number of users. We have 4,000 user licenses, and we use more or less 60% of our licenses.

We evaluated solutions from Cato Networks and Palo Alto. Because we have quite a large installation of Palo Alto's firewall and in-depth knowledge of this technology, we decided to adopt Prisma Cloud.

I am very satisfied with Prisma Cloud, and we do not have any plans to change to anything else. I am confident that we will retain this solution for a long time.

Overall, I would rate Prisma Cloud a ten out of ten. We have received very positive feedback regarding this solution. I would recommend it to others.

We use the solution for three areas, CSPM, CWPP, and Cloud Security.

We use Prisma Cloud by Palo Alto Networks mostly for CSPM. CSPM helps us identify and fix misconfigurations in our cloud environment. This can help us prevent security breaches and improve our overall cloud security posture.

Prisma Cloud also provides CWPP. CWPP helps us protect our cloud workloads from malware, ransomware, and other threats. This can help us keep our data safe and secure.

Prisma's Cloud security is something we are still working on.

The solution is deployed as SaaS.

The solution provides security across multi and hybrid-cloud environments. However, we are currently only using it for the public cloud. We do not use it for any hybrid solutions, and we are not running any on-premises solutions on it.

The solution covers the full cloud-native stack with a single pane of glass. If we need a holistic view of our security posture, Prisma Cloud is a good option. It provides a single pane of glass for managing our security across all of our CNCF workloads.

Overall, Prisma Cloud by Palo Alto Networks is a very good product. I have been using it for the past four years, and I found it to be very effective in helping me to understand my cloud security posture. 

I will use the CNCF as an example. I really like the complete tool. When we first started to use the cloud, we didn't know what we were doing. Only the admins knew what they were doing wrong and what the threats were in the cloud. Cloud is a shared responsibility between us and the cloud provider. This is true for any cloud provider, such as GCP, Azure, or AWS. We don't have visibility into what admins are doing wrong or right, or how many admins keep our configuration secure. On-premises has parameters, but the cloud does not. The solution provides visibility into what is wrong in our environment, what has been done wrong, and what we can do to correct it. This is because of the configuration and the misconfiguration. From an architectural perspective, if we are doing the first step wrong, there is no point in going to the second step and making it correct. We should make our first step correct. Prisma Cloud provides visibility for us to do this.

Prisma Cloud's comprehensiveness for securing the entire cloud-native development lifecycle across build, deploy, and run is good. The solution provides a single pane of glass for everything, including core security, data security, CSP, CWPP, and EIM security. Other good options are available, but they do not offer a single pane of glass. Instead, they are individual products or modules that must be used separately. Prisma Cloud can improve IM and data security, but if we do not want to use multiple tools, Prisma Cloud is a good option because it offers a single pane of glass for all our security needs.       

Prisma Cloud provides the visibility and control we need, regardless of how complex or distributed our cloud environment becomes. We can see how many complaints and alerts we have, which gives us a sense of security. 

Prisma Cloud enabled us to integrate security into our CI/CD pipeline and add touchpoints into existing dev ops processes.

Prisma Cloud provides us with a single tool to protect all of our cloud resources and applications without having to manage and reconcile discrete security and compliance reports. For operations, the capability of CSPM works well.

Prisma Cloud provides risk clarity at runtime and across the entire pipeline, showing issues as they are discovered during the build phases. Our developers are able to correct issues using the tools they used to code. Some of the results are false positives but the majority are not.

Prisma Cloud helps reduce some of our runtime alerts by 40 percent.

Prisma Cloud helped reduce our investigation time by up to 60 percent. 

I find the CSPM area to be a more valuable and flexible feature. We have control in our hands, and we can do anything we want with our cloud security posture management.

Prisma covers all the CNCF areas. However, they are not the best in all of them. For example, their identity controls are not the best. They have modules for identity controls, but they are not the best in the market. The same is valid for data security. AWS and Azure have better native data security than Prisma. Individual modules, other than CSPM and CWPP, could be improved.

The security automation capabilities are average. They have a semi-automated remediation policy, but many tools on the market can automatically remediate based on the resource and desired outcome we need. Therefore, I think the automation of alerts could be improved.

The visibility of the reporting data for CI/CD can be improved in our console to make the output visible to management and developers.

I have been using Prisma Cloud by Palo Alto Networks for four years.

Prisma Cloud is stable.

Prisma Cloud is a scalable platform that releases new modules every six months.

The technical support is good.

Positive

The initial setup is straightforward for an experienced person who follows the instructions. If we have all the necessary resources, the deployment can be completed in one day.

I first started with the CSPM, then the CSP medium, about a year before moving to computing. I then tried data security for native security and more outside and code security.

We used Palo Alto Networks' Professional Service, which was included in our credit and license. They provided us with assistance with the initial implementation, and we were satisfied with their services.

We have seen a return on investment from using Prisma Cloud because it has improved our compliance and security posture.

The pricing is reasonable. However, I think some modules need to be restructured, particularly those related to data security. The licensing model for data security should be compared to the native security offered by AWS and Azure.

We evaluated Wiz and CrowdStrike. We initially started with CSPM, so Prisma Cloud was more flexible. The representative of the Prisma Cloud CSPM was better and more user-friendly. It gave us more permissions, more controls, and it wasn't complex. We could still do whatever we wanted if it was not given by Prisma out of the box. Therefore, we chose Prisma Cloud.

I give Prisma Cloud by Palo Alto Networks an eight out of ten.

If you are new to the cloud and you are not sure where to start, I would recommend using Prisma Cloud. It will give you a comprehensive view of your cloud security posture and help you to identify any areas where you may be vulnerable. You can also use Prisma Cloud to test and evaluate different security controls before you deploy them in your production environment.

Our entire company uses Prisma Cloud. Anything we deploy in the cloud is protected by the solution.

Prisma Cloud does not require maintenance from our end.

If someone is new to the cloud and looking for cloud security, I think the best place to start is Prisma Cloud. Prisma Cloud offers a comprehensive set of security capabilities, including CSPM, workload security, and cloud security. We can start by using the CSPM module to assess our cloud security posture and identify any potential vulnerabilities. Once we have addressed any critical vulnerabilities, we can then move on to the other modules.

Everything is a lesson because we started with no knowledge. We did not know that there would be many risks and offenses involved in our cloud security environment. We need to know all of the risks, and we can overcome them with Prisma Cloud.

We use Prisma Cloud by Palo Alto Networks for our cloud security posture management.

Prisma Cloud by Palo Alto Networks has multiple aspects that help protect the full cloud-native stack. We are not concerned with just one cloud at the enterprise level; we are focused on the multiple cloud environments we have. The solution provides us with a comprehensive dashboard and a comprehensive view of our cloud security posture. Furthermore, the solution not only covers the security posture but also informs us of our compliance with leading industry standards.

The solution does have security automation capabilities, but we do not use much of it in this case. We use automation for the alerts; if there are any misconfigurations, the alerts are automated. However, we do not mitigate any specific items using automation, as that is something we have not configured. We prefer to first look at the problem manually, and then take action against it.

There is no single comprehensive cloud security solution. We will need to use multiple tools, such as those offered by Palo Alto Networks and Check Point. Every security firm has a range of products, so if we consider all of them, we can have anti-virus, anti-malware, vulnerability assessment solutions, EDP software, and cloud security posture management. We need to evaluate each tool, and Prisma and Check Point both offer good solutions, including next-generation firewalls.

The solution provides the visibility and control we need, regardless of how complex or distributed our cloud environment becomes.

The solution can enable us to incorporate security into our CI/CD pipeline and add checkpoints to existing DevOps processes. From an automation standpoint, we enabled certain monitoring features. However, the remediation steps are still manual. This can be integrated into our DevOps pipeline, though some of the features are not being used as we prefer to keep it manual.

The solution provides us with a single tool to protect all of our cloud resources and applications, without having to manage and reconcile disparate security and compliance reports.

The solution reduced runtime alerts. We don't need to receive all the runtime alerts every time, as they will overwhelm us with messages. People often neglect this. Depending on the situation, generally, only very important alerts should be sent. I prefer that the solution be configured for when there is a major business impact. For minor alerts and notifications, we can still check the dashboard. Generally, we monitor the dashboards at certain times. We don't need to be alerted for everything, as this will defeat the purpose of this mechanism.

The solution significantly improved the time taken to investigate alerts by 40 percent with the alert monitoring and all its mechanisms, we receive our critical alerts quickly via email. We can even configure the remediation, although we have not done so yet. 

I appreciate the multi-cloud support that this solution provides; I can use it with AWS, Microsoft Azure, and Google Cloud. I find the ability to configure alerts and monitor misconfigurations in the cloud to be particularly useful, and we take advantage of this feature as well.

Prisma Cloud by Palo Alto Networks is an impressive solution. The solution continuously assesses our security posture, making it the ideal preventive measure. If any misconfigurations occur, I am immediately notified of any unnecessary ports that are open in my cloud. This alerting system allows me to take the necessary steps to secure it before any attack can occur, making it the best preventive measure for our cloud.

I now extensively use cloud security posture management. There needs to be a mechanism that allows me to manually configure compliance more easily. Currently, it requires programming knowledge, so if someone without hardware programming knowledge could customize certain features to their requirements, it would be very helpful.

I have been using the solution for five months.

The solution is stable because it is a SaaS offering.

Nowadays, all cloud solutions are scalable; scalability should be a given feature and does not need to be asked for.

A maximum of ten people have administrative-level access, which will be used by 50 to 60 Security Operations Center personnel. This personnel must log in with various role-based access rights. In total, we have around 70 people using the solution.

In my previous project, we had a dedicated team associated with the account, so we did not have to pay for support. This was beneficial because, most of the time, we would go to our account team instead of the technical support, and our issues would be resolved quickly.

Positive

The initial setup is seamless. We only need to integrate our API key and connect it.

The deployment took one hour.

I can see one return on investment due to continuous monitoring. Before, we had a few staff members who monitored our environment, but now the alerting and other processes happen automatically, so there is a good ROI in terms of resources. Additionally, the security posture of the environment is increased and fewer incidents occur, which improves our response time and resource efficiency. There are also indirect ROIs.

The pricing is competitive; for the most part, the security firms have similar prices. Therefore, I believe it is competitive and a good investment. The solution is good quality, so I would not hesitate to invest in Prisma Cloud by Palo Alto Networks.

I give the solution a nine out of ten.

I absolutely recommend Prisma Cloud by Palo Alto Networks at an enterprise level because the solution is an enterprise-grade product.

I work with Palo Alto products, including their firewalls, VM-Series, CM-Series, hardware, and Prisma Cloud by Palo Alto Networks. I recommend Prisma Cloud by Palo Alto Networks primarily for financial services, FSI, and energy companies.

The threat detection feature in Prisma Cloud by Palo Alto Networks integrates with cloud-native controls like AWS GuardDuty and similar services on Azure and GCP. It also brings its own threat intelligence from Unit 42 and supports external intel feeds like VirusTotal. Multi-cloud compliance monitoring leads to a normalized view and can reduce workforce requirements.

The cost of Prisma Cloud by Palo Alto Networks is too high. I would also appreciate the addition of NLP to reduce the learning curve and make configuring queries more user-friendly.

I have been working with Prisma Cloud by Palo Alto Networks since it was called RedLock in 2019.

The initial setup is straightforward. Day zero involves cloud integration following an admin guide. Day one involves policy tuning, customization, and configuring compliance policies like GDPR.

The ROI is challenging to quantify. While there is tangible reduction in workforce needed, exact cost savings cannot be easily measured.

Pricing and licensing are expensive. There are different experiences with ROI, and exact cost benefits are hard to quantify.

If you have a multi-cloud environment, Prisma Cloud by Palo Alto Networks is essential for reducing costs and normalizing outputs. In a single-cloud, limited setup with good automation, you might not need it. I rate the overall solution at seven to seven and a half.

We are running multiple VMs on GCP and use Prisma Cloud to monitor the CICD pipeline for any issues. If there are issues, we raise tickets in Jira. 

Prisma Cloud keeps our servers secure in most cases. We get the most value from the alerts when we have security issues. The runtime protection is also a good thing. We're also exploring the possibility of automating the CICD pipeline. 

We realized the benefits immediately after we integrated or connected our account.  We used to get a lot of false positives, but we took steps to fix that. In most cases, we get help with that. It doesn't take much time to identify the problem.

Prisma covers the full development cycle and helps us a lot. We use it in the development phase and get a good value from it. We catch issues before the production stage.

Prisma Cloud's real-time detection and monitoring of our entire system is the most useful. We also value Prisma's runtime protection and security alerts.

We like Prisma's preventative approach to cloud security. It alerts us about security issues before they become a problem. If our cloud system has outages, our clients may switch to another competing platform. With the preventative approach, we can ensure our servers are always up. 

The UX part of Prisma's user interface could be simplified and the metrics tool should be highlighted more.

I have used Prisma Cloud for three months.

Prisma Cloud is stable. We haven't had any downtime, crashes or lag. 

Prisma Cloud is highly scalable. 

It was easy to deploy and integrate Prisma Cloud. We connected to our account and chose the platforms and environments we have. When we first deployed Prisma Cloud, we didn't know much about it, so it took 30 minutes to an hour. Deployment was a one-person job. It doesn't require any maintenance on our end because it's a cloud platform, so we just receive alerts. 

I rate Prisma Cloud 10 out of 10. The first thing a new user should do is check the documentation and the official YouTube videos. You can always contact their technical support if you have any issues. I don't think they will require technical support because the videos are useful and the documentation is also good. You can also easily integrate and see the reports on the UI. 

Our environment consisted of a cloud-native stack, including Kubernetes, OpenStack, and OpenShift, running alongside additional virtualizations. This hybrid setup required securing both the cloud-native components and the virtualized instances. To address this challenge, we implemented a comprehensive CI/CD pipeline with cloud security in mind. Following vendor code pushes to our environment, we use rigorous scanning and verification procedures to ensure the code's safety before onboarding. Once onboarded, Prisma Cloud provides continuous posture management and security monitoring.

Our current Prisma Cloud deployment utilizes the Registry Scan, Runtime Protection, CI/CD Integration, and Vulnerability Management modules. While we have opted for the Complete Edition, it does not include Posture Management, a feature frequently inquired about by our customers. Currently, Posture Management is only available in the SaaS model, and we are utilizing the on-premise edition, also known as the Complete Version.

We are a system integrator for the telecom sector.

Clients utilizing cloud-native environments often face challenges in scanning and securing their containerized solutions and clusters. Prisma Cloud offers a comprehensive solution, providing end-to-end protection for these clients. 

Prisma Cloud is a crucial component of our clients' security, particularly for their billing environments.

It offers comprehensive security across multi-cloud and hybrid cloud environments. This is particularly valuable for hybrid environments because it unifies all security needs under one platform, simplifying management and providing a more consistent approach.

It helps us take a preventative approach to cloud security. It is a comprehensive solution with a lot of features.

We have improved our clients' organizations by offering unified monitoring that directly connects their SIEM, SOAR, EDR, and XDR within their environment. The benefits are usually seen within six to eight months.

The Prisma Cloud SaaS version's comprehensiveness secures the entire cloud-native development life cycle.

Prisma Cloud delivers comprehensive visibility and control over our client's cloud environment, regardless of complexity or distribution. It provides a complete map of the environment, visualizing traffic flow for enhanced understanding.

The touchpoints in the DevOps process are seamless. We can integrate them with our registry and the CD platform, so there are no challenges during automation.

Integrating with a CI/CD pipeline and incorporating a vulnerability assessment process are highly effective features, especially when combined with runtime protection. This synergy provides a comprehensive view of how our application is performing while it's running, which is immensely valuable.

Prisma Cloud's Complete edition is not a complete suit. Only the SaaS version includes posture management and IDE integration.

The visibility on the SIEM needs to be streamlined so we can get the data without any issues. 

I have been using Prisma Cloud by Palo Alto Networks for two years.

Prisma Cloud is stable.

Prisma Cloud scales well. In addition to our main site, we recently added Prisma Cloud to our disaster recovery site.

We acquired the services of their technical support several times which was helpful.

Positive

I have experience with Trend Micro Cloud One as well. The pricing is what differentiates Trend Micro Cloud One from Prisma Cloud. 

Initially, we deployed Prisma Cloud quickly, focusing solely on the containerized environment. The remaining deployment across the entire environment took two months to complete. From the solution's perspective, the deployment is straightforward. Some customers have complex environments but that has nothing to do with the solution itself.

Three people were required for the deployment.

Prisma Cloud licensing works on credits.

I would rate Prisma Cloud by Palo Alto Networks a seven out of ten.

Maintaining Prisma Cloud is generally straightforward.

We have Prisma Cloud deployed in a single department used for the billing system in our hybrid cloud environment. We have eight users.

While Prisma Cloud Complete offers runtime protection, organizations seeking a comprehensive cloud security solution should implement Prisma Cloud SaaS. 

I work with various modules, including CSCM, CWP, Code Security, and NS.

We use the solution for day-to-day activities, from onboarding accounts to deploying Defender to creating rules to monitoring incidents. It's used for alerts and monitoring of what happens on the workloads. 

Our customers use the solution to try to meet their compliance standards, and for audit purposes. It helps create policies. SmartCloud itself has around 2,000 policies. It can cover compliance standards around banking, for example, around workloads and data. It helps align with governing bodies' compliance standards. We can create custom policies and anyone can create workloads.

There are many modules that have various capabilities. We can look at the misconfiguration of cloud resources, for example. They can help with compliance as well. We get notified and get data alerts and this is automated. However, we can manage items manually as well. 

It's good for monitoring your environment for AWS.

For visibility, we can create one service account.

Regarding the assets, regarding the alerts, we get all the data. It's great for our cloud security posture and management.

It's cloud-native and is used in major cloud environments. With it, we can monitor clouds like AWS, DPP, Azure, Alibaba, and Oracle. This is important. Many customers work with various key cloud providers. They often have their resources across different cloud providers and all resources must be protected and monitored. With this product, we can monitor all the things even if they are on different clouds - and it can be done on one platform. 

The most valuable aspect of the solution is the computing part.

Prisma Cloud makes it easy to host virtual machines and cluster environments like container Kubernetes. It does this while providing a single dashboard, from which we can monitor all of the workloads and perform vulnerability scanning.

It's very good at helping us take a preventative approach to security. Many bans are using it as a cloud security tool based on the level of prevention they offer. 

It supports the multi-cloud environment beautifully. If there is any kind of anomaly, it helps alert you to it. If there are malware or brute force attack attempts, it will report that. We can both monitor and audit the system. They have their own out-of-the-box configurations or we can customize them to create our own monitoring and auditing policies. 

The solution provides us with data sessions to help gain visibility of workloads in various regions. For example, if there is a workload created just in the US region, we can see that. It will give an overview also. It supports all kinds of workloads, from host protection to Kubernetes and container environments. It even provides support for the Oracle Kubernetes environment.

It ensures that nothing impacts operations. It will block vulnerabilities or implement fixes. 

The solution provides the visibility and control you need regardless of how complex or distributed your cloud environments become. It's very easy to see the entire security posture from every angle - region, data, compliance, et cetera.

We can integrate it into our CI/CD pipelines into existing DevOps processes. We can integrate via APIs or code. When a developer is in the code and integrating, if there's a vulnerability present, or a misconfiguration, it will scan and provide data. With Terraform templates, we can create a lot of instances. With one Terraform code, we can create hundreds of instances. 

The solution helps developers go to very specific locations, to exact areas, at which point they can perform fixes. 

Overall, it provides us with a single tool to protect all of our cloud resources and applications. It's got the best features for web applications and ETL security.  By enabling data, we can monitor whatever is deployed on the cluster or on the IT environment. It provides risk clarity across the entire pipeline. For example, the vulnerability explorer gives you a view of the top critical vulnerabilities. That way, developers can see what the priorities are for what needs fixing. 

It reduces runtime alerts. They provide us with a runtime alert console. It's also reduced alert investigation time. By clicking right on the investigation, we get all the data, including the source IP and any kind of suspicious detail in the workload. We can quickly go ahead and block IP as necessary.

We're able to directly integrate alerting to tools like QRadar.

The solution has helped our customers save money. They don't have to go ahead and hire individual experts for different areas like AWS and Azure. Having everything separate can be hectic and expensive. This is centralized. YOu don't need different teams. With its user-friendly interface, you only need one or two resources to monitor the whole cloud environment.  

Prisma Cloud introduced some new permissions so we have to go and manually add that permission. It is a little bit hectic. If someone onboards single accounts they have to go through each account in that IIM role, and they have to manually add that permission. It's a manual job that takes time. It would be ideal if there was some sort of automation involved.

In scanning, it does not provide runtime protection. 

The licensing could be better. You need to deploy an agent and it would be more convenient if it was agentless, which should be possible. With agents, you are consuming the same amount of credit, yet it does not provide the same amount of features. The automation needs to be improved and included in terms of AWS onboarding. For Azure, it's good, however, with AWS it requires manual intervention. 

Sometimes we do get false alerts. That should be improved. 

I've used the solution for around one year.

The solution is stable. There is occasionally some downtime.

The solution has been scalable. 

Technical support is strong. They have different levels of support, critical, high, medium, and low. For issues rated as a high priority, they provide assistance within one to two hours. Lower priorities may take 24 hours. 

Positive

I did work with a different product previously. Often, other solutions do not have as much visibility. AWS native services, for example, are not able to monitor the workload or data of Azure. You'd need another product for that. Similarly, Defender will only monitor an Azure environment. I have not worked with something that moved across clouds like this solution does. 

I've helped deploy the solution for five to six clients. 

In the early stages, it's a bit complex to set up due to the fact that it's new and we need to train. We need to give users a session and a POC or demo. So the complexity comes from the training and onboarding, not necessarily from the product itself.

Typically, we can deploy it in one week, and deploying it to any cloud environment would take one to two hours. After onboarding the new cloud environment, we need to create rules and integrate the ticketing tool. That might take two weeks also. There's a dependency with the cloud team in that sense, since, if you are going to integrate anything you need to schedule a call. If Defender is included, we need to deploy it manually. We'd also decide what is being automated. 

The solution does require some maintenance. On the portal, it would show whenever some maintenance is needed or if they are updating their versions. There may be maintenance downtime. The maintenance is provided by Palo Alto itself. We'd notify the customer if they need to be prepared for some downtime. 

Customers have witnessed a good ROI based on the ability to create and customize multiple policies. It helps them meet compliance and auditing requirements. 

I don't know the exact cost; that's handled by another team. However, my understanding is that the cost is based on consumption. 

It takes a little bit of time to create time to value for the solution. A new customer might not have any idea of a cloud's capability. Some people need training and this might be on a quarterly or monthly basis to get the customer up to speed. Once they are more knowledgeable about the solution, they can utilize its capabilities more fully.

I'd recommend the solution. It's comprehensive for securing the entire cloud-native development life cycle across the build, deploy, and run. It not only provides security protection in the runtime environment - it also covers CI/CD. We can integrate Azure DevOps or any kind of solution like Jenkins. 

For new customers, I'd recommend they take on a demo or POC. They can get a one-month license and try it out. Customers can coordinate with partners and see how it would work in their environment. If a customer has a multi-cloud environment, this is a good choice. 

I'd rate the solution nine out of ten. 

We used a couple of modules, mostly WAFs. We use it for detection. 

We use it for our modern infrastructure, mostly run on the cloud. We use it to measure the security of cloud-native infrastructure and to calculate the risk of the applications we use and APIs we interact with. We also use it to meet compliance requirements. We have plenty of use cases for this product.

We really wanted to capture all of the information. To make something in-house would be too much engineering work for us. We don't have to bui;d something from scratch; this allows us to use something that is highly accurate.

We're a fintech company and we deal with a bank. Doing certain tasks manually, like logging every node, server, and container, can take six to nine months. However, if you can automate the process, you achieve the same results in a short time span to help ensure product security.

We were using common CBE for general identities.

I personally used the web application API security, WAF for in-line controls. It helps with implementing an additional layer of security to block the attacks and get alerts on vulnerabilities. I am just focusing on that side.

The support is excellent. They'll call us personally and keep us updated. It's some of the best support I've dealt with.

It's great for protecting the full cloud-native stack. Being a security engineer, I have the visibility of the solution on the infrastructure. The tool is doing a good job of automating this process and making it less time-consuming for me. I don't need to handle as many manual tasks.

There are various cloud configurations that can help you gain insights. If a threat is on the portal, it will give you insight into the cloud infrastructure to help you improve the configuration to make it more secure. In terms of threat detection, you can see different kinds of payloads coming to the API. It helps you consider fixes, like adding more validation.

It is very easy for us to generate reports and download the findings while working with the team to resolve issues.

It's good for build, deploy, and run, however, we still need to figure out how to better integrate it. We're still in the early stages of exploring this for CI/CD. 

The solution does provide the visibility and control we need regardless of how complex or distributed your cloud environment becomes. When we were using our core infrastructure previously, we didn't have the visibility, for example, on which APIs we had or were using. Now, there's a better understanding. It's helped us become more confident in our security and compliance posture. If someone comes tomorrow to audit, we can do a fast report and we can pass that over to show to compliance. It would show the risk factors and what we are monitoring. It's the first thing we would go to during an audit, to provide transparency. 

The solution provides a single tool to protect all of our cloud resources and applications without having to manage and reconcile disparate security and compliance details. It's mandatory to have a tool like this to run a fintech in India as we need to have an audit trail in order to be able to submit reports. Operationally, it's helping us stay compliant. 

We are able to enable alerts. We are using it more manually. We can see alerts on Slack. We can configure alerts as we like.

The UI is good, however, they could improve the experience. The animations on the dashboard could be better. They may already be working on an update to improve this.

We'd like to understand better how to automate between the pipeline and CI/CD. There's a bridge needed between DevOps and security. We need to understand the alerts. There seems to be a gap in DevOps that we need to reconcile. 

I've been using the solution for more than six months. 

While running the solution, we have no issues at all. 

We have Prisma installed on Google Cloud, across multiple accounts and environments. We also have data recovery in another region. I'm not sure if that is covered by Prisma. 

It's scalable. It's not difficult. In fact, it's easy. You just need to add agents to the nodes you want. 

Technical support is great. There are two teams. One is always available. Another is creating tickets and looking into issues. Both are quite good. They are eager to support the customer. 

Positive

We were using another product previously. It was called Lacework. The virtual business aspect was a reason we switched. We also wanted to have more functionality and more insight and control into APIs. The visibility was also better with Prisma. 

The deployment was handled by the DevOps team, not the security team, which is the team I am a part of. There was a requirement to install it on every node of the infrastructure. However, my understanding is it did not take too much time. My understanding is that it was easy to install and it was done within 30 minutes to an hour. It was deployed in a very short amount of time. One person was able to deploy it; we didn't need a team. 

There may be some maintenance required. 

I'm not sure of the licensing terms or the exact pricing. 

We did evaluate multiple tools. We knew what we needed the tools to do and we were comparing them all together. We realized that Prisma did a better job and decided to go with them. 

I am a customer and end-user. 

I'm not sure if the product is useful in a multi-cloud environment. I hope it is. We just have the one cloud environment we use it in. That said, we are using it in multiple staging environments. 

We have not enabled the Code Security module. We still need to integrate in that sense with Prisma. We did do the integration with cloud infrastructure. 

For any product you choose, it's good to consider security. I'd recommend Prisma as it offers good security. 

I'd rate the solution eight out of ten. There isn't really anything missing in the product. However, there's always scope for improvement.