Prisma Cloud by Palo Alto Networks Reviews

We use the solution for cloud security, multi-cloud environments, compliance, and governance.

We have not had interruptions. It helps us to prioritize and gain resolutions faster. We can see what is happening in any particular environment. 

The visibility and control are very good. It offers good runtime protection. Risk prevention is also a valuable aspect.

Prisma Cloud provides security in multiple and hybrid cloud environments.

Prisma Cloud plays a crucial role as it is one of the key pillars in our security tech stack. It helps us secure the whole multi-cloud cloud infrastructure and protects the deployments, which are crucial to our production environment. 

The automation capabilities are there. In the general context of automation, it offers policy customization to eliminate false positive alerts and fine-tune detection. It constantly gives us more and more facilities to fine-tune the configurations over time. The automation itself also helps save time. 

The real-time protection and management of compliance (of multiple standards, such as ISO, and SOC 2, et cetera) is useful. We can custom-add policies for enhanced protection.

We began to observe benefits immediately after integration. When it comes to real-time protection or risk prevention, there were some initial drawbacks. Over time, however, when we started working on it and fine-tuning the alerts, we started seeing the results.

It provides comprehensive security from the initial phase of spinning up the instance to the termination of the instance. In that life cycle process, it is giving us visibility and control. 

Prisma Cloud provides the visibility and control we need regardless of how complex or distributed our cloud environments have become. 

This positively affected our confidence in your security and compliance. No matter how complex the environment is, the seamless integration from the top layer itself gives us immediate visibility on the number of services. The way Prisma Cloud is structured makes it so that even if the environment is complicated, the categorization will give us a clear picture of where we should focus, what it lacks, or which specific areas we should have more control. 

Prisma Cloud provides us with a single tool to protect all of our cloud resources and applications without having to manage or reconcile disparate security and compliance reports. Managing all of the infrastructure, security, compliance, and reporting can be done on the console itself. 

The fact that Prisma Cloud is the single tool for protecting all of our resources saved us money. If we were to replace Prisma Cloud; we'd need two to three other solutions. We'd need to cover replacement and management costs. It would be 30% more expensive, at least. 

Prisma Cloud hasn't reduced runtime alerts. However, it has helped us identify the true alerts. That helps save us time as we manage multiple clouds. Instead of chasing down each and every alert, we can see what matters and what doesn't. We can focus on the alerts that have the biggest impact on the most sensitive data.

We've been able to save a good amount of money using Prisma. When it comes to cloud security, it satisfies 90% to 95% of our needs and we don't need multiple solutions which would be more expensive. 

We do have many feature requests and custom policies. I don't have any specific notes for improvement; however, if they could continue to focus more on giving users the ability to create custom policies and configurations, that would be ideal. 

I've used the solution for more than three years.

We have not had any issues with stability. We've only had one or two instances where there we outages, however, it's never been down for a long period of time. 

The scalability is good. I'd rate scalability eight out of ten. 

I've contacted technical support on a regular basis. In most cases, they are pretty quick. For some, depending on the issue, it may take time. However, for us, it's not an inconvenience as we understand the physicality of the issue. 

We have tried a few solutions, however, we did not deploy them. This wasn't recently. This was a while ago. We weren't completely satisfied with the capabilities. 

The initial deployment was pretty easy. It wasn't too difficult. I found it fairly seamless. It was a hassle-free experience. 

We tried it in a test environment (non development) for three months. They we deployed it over nine months to a year in the cloud and production environments. We had three to four people deploying the solution. 

The solution does not require any maintenance after deployment. 

We did have help from the vendor. 

The licensing model is based on assets. The pricing for what we are using is pretty good. 

We're a customer and end-user.

I'd rate Prisma Cloud nine out of ten. 

From a customer point of view, even is a user has multiple products, they should test it out so that they are able to satisfy the requirements. Then, they can easily upgrade with additional add-ons and features. Instead of just creating the Prisma Cloud itself with too much complexity, start simple. 

My main experience with Prisma Cloud is with AWS. We have a huge AWS environment, and we are trying to manage its security with Prisma Cloud. 

We have about 7,000 assets of different customers. We are managing the security posture. Prisma Cloud is the product that we have to manage the security posture for different companies. They are e-commerce companies that do online shopping, payment companies, banks, and even online bakeries and cloth stores. Prisma Cloud is a very good product. We have never seen a breach. I have never come across a situation where Prisma Cloud caused data leakage.

We mainly use AWS, but we also have some of our workloads in Azure. Prisma Cloud is a multi-cloud solution. So far, I have not seen any other solution capable of doing all the jobs that we do in Prisma Cloud.

With respect to the AWS cloud, we can achieve whatever we want in terms of automation most of the time. I have not come across a scenario where I am not able to automate any security-related feature for AWS with Prisma Cloud.

Prisma Cloud helps to take a preventative approach to cloud security. It is about 97% there. It is very good for cloud security posture management. It is also good in terms of prevention.

Prisma Cloud was deployed before I joined the company, but within six months, I was able to see the ability of Prisma Cloud. Compared to the old solution that I was using in my previous company, it has more capabilities and more features. It has less than 1% false positives. It is a very nice product.

As it was already implemented when I joined, I only tried to use all of its features or enhance the features wherever I could. I have never come across a breach situation, but if there is a breach, it will provide immediate remediation or at least give us the information. If you have configured it properly, it alerts you that this breach is happening, and this could be a possible cause and a possible solution. In my experience so far, it has been quite comprehensive.

Palo Alto DSPM is one of the best features because we have customers across different domains. For data classification, it is a very nice product. It also has some customization capabilities where you can define your categories and categorize the data according to that. It is one of the top-rated solutions.

Palo Alto DSPM can help discover data that exists outside of your official IT systems, but I do not have experience with that. Based on the documentation and what people discuss on different forums, it is capable.

Palo Alto DSPM provides automated discovery of new data assets as they onboard. When we onboard a new customer or their new AWS environment, it helps a lot in discovering. This automated process is very nice. We are able to discover them as soon as possible. It is quite easy to discover and classify. We are more comfortable now.

Palo Alto DSPM provides us with a prioritized list of all the data security posture issues in our environment. We can categorize and prioritize what needs to be done. We can see what kind of alerts should be prioritized and what data we can prioritize to monitor. 

Prisma Cloud has good insights. You can have graphs and very good statistics. To present the statistics, it has very good reports. The representation within the reports is very nice. It takes you to the core of the things. You can get the statistics at a very granular level.

Prisma Cloud is one of the best products. We renew annually because it seems that we cannot survive without it.

We have integrated Prisma Cloud with our SOC operations. It is a Cloud Security Posture solution that can be integrated with multiple SOC standards or SOC solutions or products.

Prisma Cloud provides the visibility and control we need, regardless of how complex or distributed our cloud environments become. Otherwise, we would not continue with the solution. Our chief security officer and others find it to be one of the best solutions.

It is not very easy to deploy, but once you learn it and deploy it properly, it provides a very granular level view of your entire security environment. You can do a lot of customization. You can monitor. You can remediate. You can automate a lot of processes.

Prisma Cloud has reduced a lot of our manual work and a lot of our time from having to go into different environments and looking into them. We do not have to use different products for different purposes. That is why Palo Alto Prisma Cloud is one of the best solutions. We can have everything within one solution. It has helped us with cloud security posture management. We mostly work with AWS. We have time savings, and we have productivity improvements. We have moved towards a rapid remediation or an automation of remediation. We have moved towards more effective alerts related to any kind of vulnerability. That has helped a lot. We can report them to our management and our teams, and we can also communicate the same to our customers. That is where Prisma Cloud has an edge.

Prisma Cloud has saved us money. Previously, we were using multiple products. We were using one product to check the encryption and multiple products to maintain a security posture and capture vulnerabilities or issues with our CI/CD pipelines. The company was using four or five products. We are now able to get all those functionalities in Prisma Cloud, so the license cost of the products we were using previously is gone. Prisma Cloud initially seemed expensive to us, but when we started utilizing it, we were able to save the cost of other products that were giving us just a slice of the pizza but not the entire pizza. Prisma Cloud has helped us reduce costs, and there is also efficiency. The cost management team knows exactly how much we have saved, but as per the 2023 report, we have had about 37% savings from not having to spend on multiple products. We were able to achieve the same things with Prisma Cloud.

Through Prisma Cloud, we can write Lambda functions, configure policies to check the security posture, and get reports. We can do a lot more. That is my main expertise, and that is one of the advantages of Prisma Cloud. For example, we have almost 7,000 AWS assets. If I want to check how many of my S3s have encryption, I can write a Lambda function in Prisma Cloud and get that report. Things like this are helpful in understanding where we lack security and where we can improve it.

Prisma Cloud is very comprehensive, but there should be better support for the customization of the reports. If Palo Alto can have more customized reports available or give an option to the users to customize the reports, that would be great.

As Palo Alto is developing Prisma Cloud, they can provide more graphical visibility. That would help organizations like ours where we have to generate multiple reports and share them not only with the technical people but also with the management of customers. The reports should be as per the requirement of non-technical people.

I have been using Palo Alto Prisma Cloud for almost four years.

We are renewing its license because we are getting a lot out of it.

It supports multi-cloud environments. It is already scalable. It has very good features such as discovery.

We are a multinational company spread across the globe. I am in the UAE. Some people are connecting from the US, and some are connecting from the UK. All of them are working within their domain. The cost optimization team is within the US. In the technical team, eight members are from the UAE. A couple of them are from India and the US as well. Our customer base is mostly in the US, UK, and some of the European regions. We have very few from the UAE.

Their support is very good. If we have anything to discuss or want to learn something that has been added, we engage the support.

I would rate them a nine out of ten because whenever there are issues, they are able to resolve them within the timelines and SLAs.

Positive

Prisma Cloud was already deployed when I got into this company.

In my previous company, we were using a Cloud Security Posture Management solution from a smaller US company. I do not know if they are still using that or not. I do not remember the name, but we were getting a lot of false positives and things like that. We even gave this feedback to them.

I was not involved in its deployment. It was already deployed when I got here.

It does not require any maintenance from our side.

Prisma Cloud is no doubt one of the best solutions in the market. Among cloud security or cloud-based posture solutions, Prisma Cloud is one of the best.

We are getting what we want, so I would rate Prisma Cloud a nine out of ten.

Our enterprise customers tend to use it for compliance. 

A big drive towards Prisma Cloud came during COVID-19 when many organizations were moving away from traditional VPNs. There was a drive to facilitate people working from home, and traditional VPNs were not the right solution for large customers who had a huge amount of staff working from home. Prisma Cloud offered multiple solutions that facilitated the ability to work securely from anywhere. That was one of the big things, and that continues to be a big thing today.

Prisma Cloud provides security spanning multi- and hybrid-cloud environments. That is what its big strength is.

It is one of the most comprehensive solutions available. If you compare it with the likes of Netskope and Skyhigh, Prisma Cloud is fairly similar in terms of features and depths of features. Automation capability is built in. It has got extensive logging. Automation is there, but it is not extensive. You can combine it with other tools like XO. The integration capability is already strong. That itself makes it a good contender.

Prisma Cloud takes away a lot of manual work for our clients. It has reduced costs by not having to work with pre-COVID-19 traditional networking scenarios. It has given them the ability to have staff working securely from anywhere on the globe. I do not have the metrics for cost savings, but all customers who bought the solution from us say that it has reduced their costs. Over the last three years, we have not had a customer who has not renewed, and it is based on the reduced costs.

As long as it is set up correctly and it is integrated correctly with the SOAR and the SIEM components, it provides very good visibility. It is a very good enterprise solution. No one toolset or platform can protect every single cloud resource, but it can cover a lot of cloud resources.

They claim to secure the entire cloud-native development lifecycle, across build, deploy, and run, but I am not 100% sure. It probably can do 80% of the job.

Visibility is a key feature. Integration with other technologies across the board, whether they are Palo Alto technologies, Windows technologies, or cloud technologies, is probably the biggest thing.

They can improve the integrations into the SDLC lifecycle.

Their support is good. I would rate the Palo Alto technical team an 8 out of 10.

Positive

It is not easy, and it has to be well-planned. You need good skills to deploy any of these tools, but that is the same for many solutions. These platforms are complex, and it is important to understand exactly what outcome you want when you are deploying any tool like this. 

The deployment duration depends on the size of the environment. It can take anywhere from two weeks to four or five months depending on the size of the environment and the complexity of the environment. Some customers have a very simple setup in Azure only or in AWS only. It is very quick to deploy. Other customers have complex hardware environments where they are in the process of migrating to the cloud. Those implementations typically take much longer. It depends on how many global offices they have.

It is an expensive tool. It is not cheap technology. It is a serious investment for any customer. Customers typically buy it together with services. In my experience, customers buying Prisma Cloud are prepared to pay for the implementation and the tool itself.

Overall, I would rate Prisma Cloud an 8 out of 10.

We primarily use the solution to ensure coverage of compliance. It's also used for security. It covers my workload, infrastructure, and applications.

It's improved the organization by providing vulnerability assessments. Having those assessment capabilities helps us assess the security vulnerabilities in cloud environments. Automation also helps us identify and remediate security weaknesses.

We have been using the solution to improve out posture management and network security, as well as identity security. This is important for us as these are the main pillars of our enterprise. It's ensuring everything we do remains seamless.

The product provides very good network security.

The support has been very prompt.

It provides security across multi-cloud and hybrid environments. The offering is very comprehensive. I'm able to have a strong security posture and it helps me take care of and protect my workloads. The network security is strong. It gives me complete traceability.

The automation depends on the technological stack, however, it helps with identifying vulnerabilities. If there is a violation happening, I can see it - plus it helps put in preventative measures. It helps me to identify issues in cloud deployments and also gives a prioritized list to help me maintain my operational efficiency. I can scan and assess weaknesses and have continuous monitoring and fixing with automation of remediation. We were able to realize benefits on day one using Prisma since we were able to see results immediately in terms of operational efficiency.

Prisma offers robust security features and seamless integration with AWS. It has complete capabilities, so I don't have to run my automated cloud resources while ensuring a proxy approach to cloud security.

The agent provides us with more security options. We can also easily integrate seamlessly with our CI/CD pipeline. It's simple. It's plug-and-play.  

Prisma offers a single tool to protect all of our cloud resources and applications without having to manage and reconcile security and compliance reports. It's complete. We have everything under one single entity while fulfilling our compliance needs. 

The solution provides risk clarity at runtime and across the entire pipeline, showing you issues as they are discovered. It can block according to our complex requirements.

With the increased operational efficiency, I am facing less downtime. It's reduced runtime alerts by two to three hours. It's also reduced alert investigation time. 

We've been able to save money. We're getting a good return on investment. We're saving about 20 hours of work a week.

It would be ideal if they could somehow reduce the deployment time. It also required a skilled person to implement. 

I've been using the solution for three years.

We've had no issues with the stability. 

We only use the solution in one location. About 400 people use it right now. 

We haven't had any issues with scaling. 

Support is prompt. We are pleased with the level of service. 

Positive

We did not use a different solution. 

It takes a while to deploy. It took us a week to deploy the solution.

Our goal was to ensure the minimum amount of downtime during the process. Two people were involved in the setup process. 

Maintenance is required on a monthly basis.

We had a consultant help us with the implementation.

We have witnessed an ROI with work savings of about 20 hours. 

I'm not sure of the exact cost of the solution. 

We have looked at other options on the market. We did look at Microsoft Defender and Sentinel One. They both lacked the features we needed. 

We're Prisma Cloud customers. 

I'd rate the solution eight out of ten. 

It's a very good product if you look at the market right now. It offers all types of features, including cloud security, workflow protection, etc. It's all bundled together for convenience. 

Public Cloud

I am using Prisma Cloud by Palo Alto Networks for security. It ensures AWS security, and it is part of my cloud report.

Prisma Cloud by Palo Alto Networks has a good reputation and prepares constructive reports that are helpful for addressing any security issues. The Cloud Native Security Monitoring feature is also beneficial and is a good aspect of the solution.

I believe there are some issues with the product's maturity. In some cases, it could malfunction concerning Cloud Native. These are aspects that need to be checked to ensure stability, especially in terms of monitoring.

I have been using Prisma Cloud by Palo Alto Networks for almost over a year.

I would rate the stability of Prisma Cloud by Palo Alto Networks at seven out of ten.

While I haven't scaled Prisma Cloud by Palo Alto Networks, I believe that Cloud products generally have scalability available.

I would rate Palo Alto Networks' technical support an eight out of ten.

Positive

I have experience with SonarQube, which I consider an earlier and stable product. Prisma Cloud by Palo Alto Networks, however, needs some maturity improvement.

The initial setup process for Prisma Cloud by Palo Alto Networks was primarily a little complex.

SonarQube

The features of Prisma Cloud by Palo Alto Networks are overall satisfying, although I would like to verify some aspects. My final rating for Prisma Cloud by Palo Alto Networks is eight out of ten. I recommend Prisma Cloud by Palo Alto Networks to other users.

Public Cloud

Amazon Web Services (AWS)

We are mainly using Prisma Cloud for Cloud Security Posture Management (CSPM) and for following the compliance standards as per the industry. Another use case is to get the runtime workload protection.

We are using the WAAS, CWP, application security, and CSPM modules. We are not using the DSPM module because it is not available for the India tenant.

All the features provided by Prisma Cloud are quite helpful for the BFSI sector and other sectors. It protects our overall infrastructure and detects any attacks or threats in real-time scenarios. It can also block any suspicious processes or things from the Internet, so it is quite helpful for the organization.

We are working for an organization with a multi-cloud environment. We have deployed Prisma Cloud in their infrastructure with AWS, Azure, and GCP. We are able to monitor all the tools and all the assets as per the compliance standards. We have deployed Defender on all the environments. We have integrated Defender with an embedded kind of application. We have been able to work with the client as per their specific requirements.

Compliance monitoring is very important for the banking sector. With Prisma Cloud, we can see the compliance status. It shows us how we are following the rules of a particular industry. It helps organizations match the industry level and ensure that their data is secure and they are following the guidelines of their particular industry.

Prisma Cloud provides security spanning multi- and hybrid-cloud environments. It is very important to create a secure infrastructure. Prisma Cloud has the ability to protect a multi-cloud environment with AWS, GCP, Azure, Oracle as well as Alibaba Cloud. It plays a very crucial role in the security of an organization.

For security automation capabilities, we have some integrations. We have initialized application security before deploying the infrastructure over different environments, such as prod and pre-prod environments. Every open point should be closed. If we are creating our infrastructure through any automation code, there should be no cloud security posture management alert. We have also integrated Prisma Defender at the same time with the app-embedded format to protect our workload.

Prisma Cloud has features to detect anomalies, attack paths, and escalation privileges as well. It detects the root cause and lets us know the things in our infrastructure that can lead to the attack. We remediate them and secure our infrastructure.

Prisma Cloud saves a lot of time. It provides a consolidated dashboard for our infrastructure. We have multiple accounts, and on a single page, we can see the types of issues and the resources impacted. From there, we can directly go to the cloud, and we can take action on that. It saves time. We can close an alert in minimal time. It saves about 60% of the time which also has financial benefits. There are more than 50% cost savings.

We are more aware of things. If something suspicious is happening, we can track it and take action on that. Also, if any critical issue or vulnerability is reported that can impact our infrastructure, we can take recommended action from there. It helps us to detect the root cause. If there is any data leakage or server compromises, we can get the details and investigate things in detail. We get the API call as well. We get to know which endpoints are not set or how we can secure them. We can secure the endpoints. It helps us to reduce any attacks. We are using a lot of things from Prisma Cloud.

We could realize its benefits within one week of its implementation. Before we started with the actual implementation, we had done a PoC. It took us one week to observe and understand the flow and how it can help our organization.

Prisma Cloud covers all the stages such as build, deployment, runtime, etc. It has the capability to detect, protect, and escalate at all of these stages. At the build stage, we can initiate scanning for application security. It has the capability to scan the images at runtime. It also has features to block things in real-time scenarios. It has all the features. We have already adopted all the features of Prisma Cloud.

We trust Prisma Cloud and follow all the recommended actions. If there is any module that we have not yet adopted, we do a PoC and adopt that as well. As security engineers, we have to secure our infrastructure and assets in real time. Most of the competitors are providing CSPM, but only Prisma Cloud has the features to detect and block things in real-time scenarios. That is why we believe in Prisma Cloud.

Prisma Cloud provides a single tool to protect all of our cloud resources and applications, without having to manage and reconcile disparate security and compliance reports.

Prisma Cloud provides near to real-time alerts for our cloud infrastructure. At run time, when our Defender is running, it instantly gives the impacted process in a particular environment. So far, we have reduced more than 40% runtime alerts.

We have pre-production, production, prod, and UAT accounts. We can take action on the basis of severity and close any vulnerabilities.

The CWP module, runtime protection, and WAAS API are valuable.

For Prisma Cloud, I have already raised some requests, which are in progress. I am hoping they will be implemented soon. One of the requests is that Prisma Defender for the ECS solution is only supported for Linux. It does not support Windows.

For a runtime incident, it only has the option to archive. After validating the incident, the team members should have the option to add some comments and then archive. We should be able to add comments saying, "It is a false positive." or "This is the action we have taken." We have requested a few more improvements. The Palo Alto team is working on them.

I have been using Prisma Cloud for more than one and a half years.

It is a stable solution. We can trust it and rely on it. I would rate it a ten out of ten for stability.

I would rate it a nine out of ten for scalability.

In our organization, more than 60 users are using this solution. We have some team members working on AWS. We have some team members working on networking and we have some team members working on creating the infrastructure.

We are using the enterprise version, and we are getting the required support. If we find something suspicious, we can raise a ticket with the support team. They are working on priority, and they are following their timeline as well. They are working properly based on the severity and agreed timeline. There is no recommendation for any kind of change.

They are quite helpful, and they are aware of the things. If something is beyond their understanding, they reach out to their internal engineering team, and they are able to help us. They are very nice.

Positive

I have used multiple security vendors. Every vendor has its specific use case. Every tool has some kind of limitation. Overall, we found Prisma Cloud to be better. It has features like template scanning, runtime scanning, and runtime blocking. Endpoint blocking is also there in Prisma Cloud. 

Other products do not have all the features. Some products have only the CSPM feature. Some products have only vulnerabilities and scanning features. Some products only have API endpoint discovery features. Prisma Cloud has all the features integrated or consolidated into one platform. As a single platform, we are getting all the things. Prisma Cloud gives a consolidated report in a single platform. This is why we chose it.

Its deployment is very straightforward. The time taken for its deployment can vary depending on whether it is a migration or a new deployment. Overall, it takes a maximum of one week.

It is fairly priced. However, its price can be better so that small banks or small organizations can afford it and adopt it to secure their environment and data.

I would recommend Prisma Cloud if you are looking for security, real-time protection, and real-time API discovery. If a client needs such a solution, we recommend implementing Prisma Cloud.

Overall, I would rate Prisma Cloud a nine out of ten.

Currently, we use Prisma Cloud by Palo Alto Networks in my company for our clients who operate in the finance and banking teams and want data, network security, and posture management for the cloud infrastructure.

The solution has improved our organization, and I believe that it is a continuous process to protect you in any environment. Prisma Cloud gives you an overview of what gaps are in their environment, but how they are going to be solved depends upon the client, especially the security gaps. Prisma Cloud by Palo Alto Networks gives 60 to 70 percent of the overview, which the client ignores in their infrastructures. The tool provides users with a better overview of what is going on in their infrastructure.

The most valuable features of the solution are areas like compliance and asset inventories, along with runtime protection.

The tool's UI is an area with certain shortcomings where improvements are required. With the cloud protection and UI, the tool should have the option to download the data for the vulnerabilities. One should have the option to download detailed data about vulnerabilities in the host. The tool should have a guide or a knowledge base document. The tool should specifically provide a guide about the solution's UI, which can be helpful for clients.

Sometimes, it does provide an error, or I can say that when we integrate our infrastructure cloud with Prisma Cloud, we face some issues. Most of the time, the integration issues are not due to Prisma Cloud but from the client side.

The tool's support team needs to improve.

I have been using Prisma Cloud by Palo Alto Networks for two years. My company has a partnership with Palo Alto Networks.

Stability-wise, I rate the solution a seven out of ten. I rate the stability at a seven, considering the time we needed to get the data from DSPM. Most of the time, when the client requires data, it is not available. At other times, it requires a lot of time to get the data. It also requires time to import data from the cloud as per our requirements.

It is a scalable solution. Scalability-wise, I rate the solution a nine out of ten.

My company's clients are medium and enterprise-sized businesses.

The solution's technical support team doesn't reply on time. There is a gap in communication. The solution's technical support team doesn't have enough engineers to handle the cases. The support team wants us to work as per their time, so it is not according to the clients’ needs and time. I rate the technical support a six out of ten.

Neutral

I got a chance to work with CrowdStrike and SharePoint, but I never got the project since the client did not give me a chance.

The product's initial setup phase is straightforward. For the deployment phase, we just need some minimal data from the cloud to be able to integrate with Prisma Cloud. Just in case of custom issues, there are some points where we faced some issues with the deployment, but it was basically from the client side as they had multiple policies deployed on AWS and Azure Cloud, making it a little difficult for Prisma Cloud to integrate. In general, it is easy to integrate anything on the Prisma Cloud.

For the product's deployment phase, one cloud admin from the client's end and one from my company's side, one person is required. Two to three people are required to take care of the deployment.

The solution can be deployed in a matter of days.

Though the company's clients have multiple tools, they were not able to integrate all of the cloud accounts in a single SIR tool, which is why we had to use Prisma Cloud by Palo Alto Networks to monitor all of our company's clients' cloud accounts.

The solution provides security scanning for multi and hybrid cloud environments, but it does not provide the details about the product that provides the security. Most of the time, it just provides an overview of the security gaps. In real life, I didn't see any of the scenarios where it is protecting our company's infrastructure. Clients are sometimes not ready to use runtime protection for the Prisma Cloud because they don't want to take any risks in the production environment.

The comprehensiveness of Prisma Cloud for protecting the full cloud-native environment involves network protection. The most important thing is network security, and the second is IAM security, which is important for the banking team. I see that the tool has a large number of containers. Deployment and pipeline security are the main areas for the banking sector. Our clients don't use much of Prisma Cloud by Palo Alto Networks because it contains complexity, and the UI is not user-friendly. There have been multiple cases of their client complaining about the UI. From the standpoint of the client, the tool is too complex.

Speaking about the tool's help that allows users to take a preventative approach to cloud security, I would say that based on the asset inventory, we check the details about the assets and the number of assets. Secondly, we go through the alerts, which consist of IAM and the network security rules. Following the severity, like critical, high, or medium, we first resolve those issues and take steps monthly. The alerts that are generated monthly should be resolved only in that month.

After the deployment, it took three to four months to notice the value derived from using the solution, from my point of view and experience.

The discovery is good. The discovery provides details about the assets and the data, along with the data inside the infrastructure and about the infrastructure. There are some issues because if only about the data, it does not give out any issues for the user and instead gives more information about the infrastructure and some within the infrastructure.

Palo Alto DSPM did not discover much data existing outside of our company's official IT systems.

The solution provides insights into the content that has been discovered, along with some detailed information.

I cannot reveal the type of insights into the content that the solution has provided because our client would not want our company to open up about such details.

The insights into the content have affected the data security operations since following the compliance provides and helps clients regulate their security. It also prevents data breaches. The data breaches open up whatever data can be opened, and it helps clients to determine what data they need to secure and how. Speaking about data security posture, our company's clients take steps to resolve any issues because they want to save their reputation, especially in scenarios involving hacking.

It took around two to three months to see the value derived from the use of the product.

The tool provides an automated discovery of new data assets as they get onboarded. It does take one to two days on an average basis to show all the data.

In terms of whether the solution provides a prioritized list of all the data security posture issues in our company's environment, I can say that as soon as the assets are discovered, Prisma Cloud starts scanning and does all of the data security scanning. It does not take much time, and it can be done in four to five hours. If it is a large-scale infrastructure, then it can take an average of eight to ten hours.

I have not used the solution's connectors for the SOC's DDR solution to help automate remediation since the plant where it is used did not integrate Prisma Cloud with the same tools they use, with one of the reasons being that Prisma Cloud overflows the alerts, and they did not want alerts to overflow with their production in an SIMP environment.

The solution provides visibility and control regardless of how complex or distributed the cloud environment becomes, but when it comes to getting the data from the UI shown to the upper management, things do become complex because the tool doesn't have many options to import or export data.

I cannot say that the solution has reduced all the alerts by prioritizing the ones that have the most impact on sensitive data. The alerts that were critical and high, have been resolved by the team, while also taking care of areas involving IAM and networks.

The prioritization of alerts in the tool has affected our company's operations, and from my point of view, right now, I am able to show my CIS and the upper management team what steps we have taken and how the issues that are there as per the alerts have been resolved based on the critical, medium and high severity basis. I can say that 60 percent of the issues have been resolved as per the alerts. It gives me the flexibility to provide details to the management team that we are on track to provide security to our infrastructure. It gives me the flexibility to provide data to management for some time. As the environment grows, it generates a lot of alerts, and it takes time to resolve all of them.

The solution does not require any maintenance, and one just needs to make sure that the tool is up to date.

Based on my experience, I would recommend Prisma Cloud because I have hands-on experience with the solution. The integration is easy. The tool provides visibility in the infrastructure and for the alerts about the security gaps, the tool provides precise details. Talking about the new app in the tool, I would say little improvements are required. The tool is quite informative for me, but from the client side, it does require some improvement.

If someone has a large infrastructure, I won't recommend Prisma Cloud to them. If they have medium and enterprise, then I will recommend Prisma Cloud to such people because it can handle and, as per the working out of the tool, it can change the details about the small-scale, medium-scale, and enterprise businesses, but not for the large scale enterprises.

I rate the tool an eight out of ten.

I primarily use the solution for vulnerability management, compliance management, and sometimes defense and access control. It has a sandbox. We can scan and manage CI pipeline security. 

The cloud solution as one platform can provide us with a lot of features and cover most of what customers care about. 

I have some clients that are moving from computing to a container environment. For cloud sets, customers need to increase the power of security over the DevOps environment. It doesn't create any bottlenecks when launching new products. From a business perspective, it's very helpful and supportive. It expedites go-to-market.

The runtime defense and API security are very good. It offers very good application security.

It's very comprehensive. It can cover the full cloud-native stack. There is a wide range of integrations, and the compatibility with various cloud providers is very useful.

It's perfect in terms of the security automation. We can do everything from the portal and choose a variety of policies. It can cover medium to large customers. 

We can take a preventative approach to cloud security. It's helpful.

They are constantly updating and adding new features and offering support for each of the updates. 

It is very comprehensive. It covers all aspects of the customer's cloud.

It provides good visibility and control regardless of the complexity. 

We can integrate into CI/CD pipelines. It's very efficient. They can integrate with whatever CI tools the customer uses, including Windows, Linux, and so forth. 

Modules can be added to cover additional items from the customer's side.

It reduced runtime alerts. We've saved more than 50% to 60% of our time.

We've reduced alert investigation times. With any incident that happens, we can do an investigation and correlate and normalize the incident quickly. We've saved more than 70% of the time typically taken.

They could improve more features for the enterprise version of the solution. They need to also have more features for on-premises versions for companies that cannot access the cloud version. 

I've been using the solution for around two years. 

The solution is stable. I'd rate the solution eight out of ten. 

We use the solution for one location. 

It's a scalable solution. I'd rate it nine out of ten. 

I was not involved in the deployment of the solution. 

There is maintenance, however, it is very minor. You just need one to two people to manage it. 

The ROI users get from the tool is very high. 

The pricing is a little bit high. It is not a cheap product. 

I'm a partner and reseller.

I'd rate the solution nine out of ten. 

I'd recommend the solution to others. The cloud-based version is very good. Users can rely on the product.

Private Cloud

We have deployed Prisma Cloud for one of our client premises. And we are managing it internally. Although we do have support and other stuff for this solution, it has two kinds of modes. One is the detect and protect mode, and one is only for the monitoring purpose. There's different licensing. If you need protection from Prisma Cloud, then you will purchase a firewall kind of module with that. Otherwise, by default, it comes in monitoring mode.

It's deployed on all VMs and workloads. With the Prisma Cloud, you can have it on a cloud server or you can deploy it as a stand-alone. That said, the container should be persistent. Otherwise, if you restart the container, you will lose your configuration and everything.

We were doing a deployment for a telecom client, and they have two different application pipelines. One was based in India with the Oracle team. They were developing their own application, so we have also incurred it to the Prisma Cloud in their CI/CD pipeline.

The second use case was to monitor the OpenShift environment. The solution was basically bare metal. Then on top of that, there was OpenStack. It's an on-prem cloud service. We have deployed the Prisma Cloud solution, so it was on top of an open stack.

If there is a large infrastructure involved, you need to run continuous vulnerability assessments. You also need comprehensive reports and complete inventory details. Doing everything manually would cost a lot of human resources. And it can take a long time. This helps automate and control vulnerability scanning that's continuous. It also helps with compliance. If I have to scan something monthly or quarterly, I can do it, and it will run. What Prisma Cloud actually does is that it keeps on doing this activity for you without any required request from the operator side. Its agents are deployed on the infrastructure, on all the components, on all the applications, on all the operating system images, VMs, or the old private cloud environment or your work on nodes. If you spread your agents all over your infrastructure, it'll keep scanning and reporting, and you can see everything from your dashboard. 

We have integrated OpenStack, OpenShift, RH, et cetera. You don't need to integrate every individual part; you only need to integrate the worker node. And once you deploy it on the worker node, all the parts running on that worker node.

Prisma gives you full-fledged posture management. You get detailed insights into all your modules, how they are communicating, and on which ports they are communicating. If there is any unknown port or unknown address, et cetera,  Prisma Cloud can show you the configuration, and the ports. That way, as an architect or product manager, you know through your documentation which application should be communicating on which ports. If there is any deviation from that documentation, Prisma Cloud can see that, and you can get the details for that. 

With respect to virtual protection, it tells you which image, VM, physical server, worker node, or port has what kind of vulnerability. It gives you everything in real time. 

Monitoring mode is great if a company wants to know every single vulnerability and loophole in its infrastructure. It gives you a complete inventory list of VMs and devices within your infrastructure from the dashboard. You can add new policies or elements easily. You just integrate it within Prisma Cloud. That way your inventory automatically gets updated. 

Real-time continuous vulnerability assessment and reporting are key features. It's critical to most large-scale enterprises.

Prisma Cloud provides security scanning for multi and hybrid cloud environments. Sometimes, if we, for example, have some infrastructure on a public cloud, like AWS, then you need to monitor them continuously and you will require the inspector module of AWS. The inspector module is initially free of charge. And after two weeks, they'll start charging you. However, you can just put the credentials or access keys for AWS within the Prisma Cloud and assign the agent to that. It will start monitoring your cloud infrastructure as well with less overhead.

Prisma Cloud provides the needed visibility and control regardless of how complex and distributed the cloud environments become. What you do is you need to open the communication matrix. That communication matrix is the baseline or the product for the Prisma agent or CLIs, to communicate with the Prisma Cloud and share its findings directly. Whatever the agent finds on its local host, it will respond and share it with the Prisma Cloud. 

Prisma Cloud has two types of interfaces. One is towards the Internet to the main Palo Alto cloud environment. The second interface is towards the infrastructure or architecture. Most of the time, the operators focus on the corporate side since their responsibilities are related to that scope. The other side should be automatically updated, similar to how Microsoft. They simply tell you updates have been downloaded and installed, and you need to restart your system. The update processes are transparent. There is nothing manual to worry about.
There are a lot of compliance rules that you can configure. If the product manager knows that there's a new compliance rule, they ensure that the new compliance rule is compatible with their product. Compliance is not an issue, however, rules should be configured. It's just like any other compliance activity. 

Prisma Cloud enabled our customers to integrate security into their CI/CD pipeline. Our client was developing a large-scale application for billing purposes. And Oracle India was involved in that, and there was a DevOps pipeline. We have integrated the Prisma routes to the CLI within their pipeline; it was being handled through Prisma Cloud automatically within different DevOps gateways. It's seamless. Once you integrate it, then it's part of the pipeline, and it's being done automatically just like any other pipeline gate.

Having a single tool to monitor cloud sources has had a positive impact on our customers. Tasks that were headaches have become easier. It's easier to assess vulnerabilities and compliance thanks to automation. 

Prisma Cloud provides risk clarity at runtime and across the entire pipeline showing issues as they are discovered in the build phases. The vulnerability will stay on the dashboard until you fix it as well. It will keep showing you the issue until it is resolved. Vulnerabilities that are identified are documented and stored in the vulnerability management system.

Prisma Cloud has reduced alert investigation times thanks to the comprehensive dashboard. You can directly search for any host you are targeting or go through the entire list and check everything. 

It's helped customers save money in that it's helped them catch vulnerabilities thanks to 24/7 scanning. That helps you fix the issue earlier. If a vulnerability gets through and the company is breached, they can lose their reputation. The same is true if their service goes down - especially in a banking scenario. It can lead to a big financial loss. Having proper security controls and monitors in place mitigates this. 

They have very rich documentation, and everything is very clear with respect to integration and configuration.

It provides a lot of compliance rules. It provides us with around 160 different rules. That way, you can define everything during scanning and the system will keep checking for compliance, which is automated.

One single drawback is that updates are not directly based on push notifications. There is a lot of software that gets updated automatically. Since this is a security product, this product should be automatically updated. Right now, it must be manually updated. I should be able to focus on vulnerabilities and security, not updating.

Delays can be very costly. Even with a minute delay in updating, if an attack is successful, when you have this corrupted million-dollar product, it's useless to you then. That's why updates should be automatically done. 

It doesn't patch your products; it only provides insights into vulnerabilities. It's merely a value-added service for your overall security posture. 

They are missing some compatibility details in their documentation. If I am choosing a product, the first thing I look at before recommending it to my organization, is the documentation, including how it is organized, if their documentation is informative, what information they are providing, et cetera. Prisma Cloud has one issue within its documentation, and that is that it does not provide exact details of every single plugin. I was very concerned about which version of Prisma Cloud was compatible with which version of the solutions we had in our CI/CD pipeline. They need to be more clear. 

The solution is stable and is capable of covering large enterprises. I've never faced issues once I've deployed it. However, if you will be holding the data for the long run, you need to think about storage. That's it.

It's scalable. You can scale horizontally or vertically. 

Their support is not very good.

Negative

I've deployed it from scratch in a containerized environment. I am running a persistent container for Prisma Cloud.

The setup is very straightforward, thanks to their documentation. It's rich and comprehensive. They just don't provide version compatibility.

We deployed the solution in a day.

There is no other complexity in the implementation. It can be anywhere in the VM or any other component of your infrastructure. The agent should be able to ping its Prisma Cloud server. Once that is done, there is no other complexity. You just deploy the agent. The agent will keep updating automatically via the Prisma Cloud, and it will start finding new vulnerabilities. That's it. There are no such complex issues with the Prisma cloud deployment.

The implementation strategy was that we knew for which kind of infrastructure we were going to deploy it. 

There isn't much maintenance needed. The only thing is that sometimes you integrate Prisma Cloud with something that is not supported by Prisma Cloud or documentation does not explain it. In that case, you need to engage their support team. Their support is not very good. 

The solution is very expensive. They must have decided internally not to go after SMEs or startups. They are targeting multi-million or trillion-dollar organizations. Those are the companies that can afford their products. 

We're an MSP; we provide this product to customers. We provide security as a service.

We wouldn't recommend the solution for SMEs or startups. This is for larger corporate enterprises like large banks, fintechs, or telcos. It's good for larger infrastructures that might have legacy controls or devices.

Prisma is not the only solution in the market; there are others as well. It offers good core functionality, and it covers your whole cloud environment. It's a fully-fledged package that can help provide insights into security threats in any kind of development environment, from production to staging.  

I'd rate the solution seven out of ten.

If you are interested in Prisma Cloud, look at your business cases first. If you have a massive, large-scale infrastructure, they should not go into new products blindly.

We use Prisma Cloud Data Security for security compliance and detection.

We implemented Prisma Cloud because it eliminates the need for hardware appliances, thereby reducing our on-premises footprint.

Prisma Cloud provides security scanning multi and hybrid cloud environments which is important.

Prisma Cloud provides comprehensive protection for the entire cloud-native stack, encompassing threat protection, global protection, threat intelligence, and zero-trust architecture.

Prisma Cloud's security automation capabilities are effective. It utilizes AI-powered cloud-based technology to analyze unknown files and identify potential threats.

Prisma Cloud employs a combination of features to safeguard against both known and unknown threats, including IPS and threat intelligence integration.

Prisma Cloud has benefited our organization by providing URL filtering, facilitating secure customer connections, implementing endpoint security with a zero-trust architecture, and enabling user identification.

Prisma Cloud safeguards our entire cloud-native development lifecycle. Palo Alto's architecture encompasses multiple engines, each with distinct functionalities. These engines include the SP3 engine, application visibility control engine, URL filtering engine, Wildfire, intelligent saving, zero trust, threat prevention, and content infection. Together, these engines enhance security, reliability, and threat monitoring.

Prisma Cloud provides visibility and control of our web traffic at the URL level and across other technologies.

Prisma Cloud's visibility improves our confidence in our security compliance posture.

Prisma Cloud effectively integrates security into our CI/CD pipeline and seamlessly harmonizes with existing DevOps processes.

Prisma Cloud provides a single monitoring tool. The single point of monitoring makes our company more secure.

Prisma Cloud provides up-to-date information about real-world threats at runtime and across the entire pipeline, through communications, community, and mail.

Prisma Cloud reduces the number of runtime alerts. The extent to which alerts are reduced depends on the appliance and the number of throughputs purchased.

Prisma Cloud has saved our organization money. 

What I like most about Prisma Cloud is its zero-day signatures, maximum security, minimal downtime, cloud visibility, control, and ease of deployment.

Firewalls can identify application and user activity within network traffic. This includes information such as, what applications are being used, what URLs are being accessed, how frequently applications are being accessed, and how much time users are spending on particular applications.

The Palo Alto support needs to improve. Their response time is not good.

I have been using Prisma Cloud by Palo Alto Networks for two years.

Prisma Cloud is stable.

Prisma Cloud is scalable.

The technical support is slow to respond.

Neutral

We previously used Fortinet, CheckPoint, and Cisco. Palo Alto Prisma Cloud is more efficient in single scans.

The initial deployment was straightforward. Using a basic configuration, we can deploy within six hours. I completed the deployment myself.

Prisma Cloud by Palo Alto Networks carries a higher cost, but its enhanced security measures justify the expense.

I would rate Prisma Cloud by Palo Alto Networks nine out of ten. Its architecture is well-designed, more reliable, and more secure.

We have Prisma Cloud deployed in multiple locations across the globe.

The maintenance is done on the cloud.

I recommend Prisma Cloud to others.

Public Cloud