Prisma Cloud by Palo Alto Networks Reviews

We use it for mobile access, and we probably will also adopt a direct connection to our small branch offices across Europe.

Prisma Cloud has improved the response time and the availability of our applications on-premises and on the cloud for our users in many different countries in Western Europe, Eastern Europe, and the United States.

We use it for our mobile users. Prisma Cloud is a very strong and robust platform that improves endpoint security. The COVID-19 pandemic made us realize that we should be able to permit more or less 50% of our employees to work confidently and securely from home.

Prisma Cloud provides security across multi-cloud and hybrid-cloud environments. We already have developed a direct connection between the Prisma Cloud platform and the Azure Cloud solution. We also have integration with the AWS cloud where most of our servers are now located. It was absolutely a strategic choice for us.

We have decided to adopt almost all the security features that Prisma Cloud offers, such as DNS security, threat prevention, vulnerability analysis, anti-phishing, email, and so on. We did not use Prisma Cloud for security automation capabilities. We have a very specific application for the OTC environment, and we prefer to maintain this environment completely separate from the other world of traditional information technology applications.

Prisma Cloud helps with cloud security, but we are also managing security at many different levels. We have endpoint protection, firewalls, SIEM, and log collectors. We also have dedicated probes that work silently to discover any anomalies, such as zero-day threats, that could be there. We have a Palo Alto firewall, and this cloud solution also has some predefined level of security managed by the cloud provider.

Prisma Cloud provides the visibility and control we need, regardless of how complex or distributed our cloud environments become. We can very quickly and easily analyze the clusters, the connections, and so on. We have very good control over the data flow and any possible security problems. It increases our confidence in our security and compliance postures.

About 50% of our people work from a private network, not inside the company. The protection of the endpoints is more difficult than the protection inside the office. Prisma Cloud can elevate the level of security for people who are working from home or are traveling to another country and so on.

Prisma Cloud provides us with a single tool to protect all of our cloud resources and applications, without having to manage and reconcile disparate security and compliance reports. Prisma Cloud is used by remote users that are working from home, and that is it. It makes our operations easier.

I have daily evidence of any possible new threats that could appear. I get to know how often a threat was blocked and from which client these threats were blocked. We can then very quickly contact the user if there is a compromised endpoint.

Prisma Cloud sends the email and data to the administrative IT staff in case a very severe threat appears. So far, we have not received any alerts related to severe threats.

Prisma Cloud has reduced a lot of our alert investigation time. We have perfect visibility of every single connection from our colleagues who are working from home, a hotel, or any other place. We have activated a mechanism by which the VPN connection is mandatory as soon as the end users switch their computers on. If I have a severe alert, I could investigate the related bad behavior and node in 10 to 15 minutes.

We found it to be easy and flexible. We could easily configure it for our needs, and we could spread the Prisma Cloud platform to 16 countries without encountering any kind of problem.

It can be too expensive for small companies.

In terms of features, I wouldn't add anything specific. They did a major improvement in the field of reporting. It can automatically produce statistics on usage and so on. This aspect was not very well developed at the beginning of the project, but now, there is a very big improvement in this specific field. Reporting is better than the previous versions, so at the moment, for our needs, the solution is good enough. We might need something in the future, but at the moment, we are not asking Palo Alto for any new developments.

We have been using this solution for half a year. We started the project at the beginning of this year, and at the moment, we have about 2,100 people who use this solution.

It is very stable. The platform is quite robust and available. From the time the project was released to other countries, we received one or two tickets for a sporadic problem for some users.

We have 4,000 licenses. We have Prisma Cloud in 16 different countries with a total of about 2,100 people. We do not have a large presence in the Extreme East or Middle East, but we have people connecting from Europe and also from Russia. It works perfectly.

Its usage will increase when there is a new acquisition or there is a new office somewhere in the world. 

The customer support is good and professional. I would rate them a ten out of ten.

We did not use any similar solution before. We adopted the same VPN technology based on the on-premise firewall that we already had, but there was a very big consumption of bandwidth. It was sometimes a little bit difficult to manage a high number of remote users, and this problem was completely solved by Prisma Cloud.

I was involved in its deployment. It took us about nine months to implement it.

In terms of the implementation strategy, we started with deciding about the site of our company that should be directly connected to Prisma Cloud. We produced an inventory of the applications and identified whether they are located on-premise, on Azure cloud, or on AWS cloud. We then started to configure the server and endpoints inside Prisma Cloud. We established the service connection between the site and Prisma Cloud, and we started to develop the solution for the end users. We selected a subset of users. We selected about 100 people from different departments in different countries to be sure that the solution was working properly in every country and every application environment.

We received very professional and qualified support from both Palo Alto technicians and a platinum partner that normally assists us in developing Palo Alto technologies.

We had two people from Palo Alto for implementation. We had one senior engineer and one junior engineer from Palo Alto. We had two engineers from our partner. We did not have a lot of staff.

In terms of maintenance, Prisma Cloud is subject to periodic updates, and we follow what is required by Palo Alto. For maintenance, we have a colleague of mine and one person from our partner.

It was a good investment because now we can manage so many remote users without any problems.

The platform is not famous for being cheap. It is quite expensive, but we know that we have the protection, so there is enough value for what we pay for. It is worth the money.

It takes more or less nine months to realize its benefits.

This solution is good for a company with at least 400 people that must be connected remotely. For smaller companies, it can be too expensive.

There are no costs in addition to standard licensing. We pay based on the number of users. We have 4,000 user licenses, and we use more or less 60% of our licenses.

We evaluated solutions from Cato Networks and Palo Alto. Because we have quite a large installation of Palo Alto's firewall and in-depth knowledge of this technology, we decided to adopt Prisma Cloud.

I am very satisfied with Prisma Cloud, and we do not have any plans to change to anything else. I am confident that we will retain this solution for a long time.

Overall, I would rate Prisma Cloud a ten out of ten. We have received very positive feedback regarding this solution. I would recommend it to others.

We use the solution for three areas, CSPM, CWPP, and Cloud Security.

We use Prisma Cloud by Palo Alto Networks mostly for CSPM. CSPM helps us identify and fix misconfigurations in our cloud environment. This can help us prevent security breaches and improve our overall cloud security posture.

Prisma Cloud also provides CWPP. CWPP helps us protect our cloud workloads from malware, ransomware, and other threats. This can help us keep our data safe and secure.

Prisma's Cloud security is something we are still working on.

The solution is deployed as SaaS.

The solution provides security across multi and hybrid-cloud environments. However, we are currently only using it for the public cloud. We do not use it for any hybrid solutions, and we are not running any on-premises solutions on it.

The solution covers the full cloud-native stack with a single pane of glass. If we need a holistic view of our security posture, Prisma Cloud is a good option. It provides a single pane of glass for managing our security across all of our CNCF workloads.

Overall, Prisma Cloud by Palo Alto Networks is a very good product. I have been using it for the past four years, and I found it to be very effective in helping me to understand my cloud security posture. 

I will use the CNCF as an example. I really like the complete tool. When we first started to use the cloud, we didn't know what we were doing. Only the admins knew what they were doing wrong and what the threats were in the cloud. Cloud is a shared responsibility between us and the cloud provider. This is true for any cloud provider, such as GCP, Azure, or AWS. We don't have visibility into what admins are doing wrong or right, or how many admins keep our configuration secure. On-premises has parameters, but the cloud does not. The solution provides visibility into what is wrong in our environment, what has been done wrong, and what we can do to correct it. This is because of the configuration and the misconfiguration. From an architectural perspective, if we are doing the first step wrong, there is no point in going to the second step and making it correct. We should make our first step correct. Prisma Cloud provides visibility for us to do this.

Prisma Cloud's comprehensiveness for securing the entire cloud-native development lifecycle across build, deploy, and run is good. The solution provides a single pane of glass for everything, including core security, data security, CSP, CWPP, and EIM security. Other good options are available, but they do not offer a single pane of glass. Instead, they are individual products or modules that must be used separately. Prisma Cloud can improve IM and data security, but if we do not want to use multiple tools, Prisma Cloud is a good option because it offers a single pane of glass for all our security needs.       

Prisma Cloud provides the visibility and control we need, regardless of how complex or distributed our cloud environment becomes. We can see how many complaints and alerts we have, which gives us a sense of security. 

Prisma Cloud enabled us to integrate security into our CI/CD pipeline and add touchpoints into existing dev ops processes.

Prisma Cloud provides us with a single tool to protect all of our cloud resources and applications without having to manage and reconcile discrete security and compliance reports. For operations, the capability of CSPM works well.

Prisma Cloud provides risk clarity at runtime and across the entire pipeline, showing issues as they are discovered during the build phases. Our developers are able to correct issues using the tools they used to code. Some of the results are false positives but the majority are not.

Prisma Cloud helps reduce some of our runtime alerts by 40 percent.

Prisma Cloud helped reduce our investigation time by up to 60 percent. 

I find the CSPM area to be a more valuable and flexible feature. We have control in our hands, and we can do anything we want with our cloud security posture management.

Prisma covers all the CNCF areas. However, they are not the best in all of them. For example, their identity controls are not the best. They have modules for identity controls, but they are not the best in the market. The same is valid for data security. AWS and Azure have better native data security than Prisma. Individual modules, other than CSPM and CWPP, could be improved.

The security automation capabilities are average. They have a semi-automated remediation policy, but many tools on the market can automatically remediate based on the resource and desired outcome we need. Therefore, I think the automation of alerts could be improved.

The visibility of the reporting data for CI/CD can be improved in our console to make the output visible to management and developers.

I have been using Prisma Cloud by Palo Alto Networks for four years.

Prisma Cloud is stable.

Prisma Cloud is a scalable platform that releases new modules every six months.

The technical support is good.

Positive

The initial setup is straightforward for an experienced person who follows the instructions. If we have all the necessary resources, the deployment can be completed in one day.

I first started with the CSPM, then the CSP medium, about a year before moving to computing. I then tried data security for native security and more outside and code security.

We used Palo Alto Networks' Professional Service, which was included in our credit and license. They provided us with assistance with the initial implementation, and we were satisfied with their services.

We have seen a return on investment from using Prisma Cloud because it has improved our compliance and security posture.

The pricing is reasonable. However, I think some modules need to be restructured, particularly those related to data security. The licensing model for data security should be compared to the native security offered by AWS and Azure.

We evaluated Wiz and CrowdStrike. We initially started with CSPM, so Prisma Cloud was more flexible. The representative of the Prisma Cloud CSPM was better and more user-friendly. It gave us more permissions, more controls, and it wasn't complex. We could still do whatever we wanted if it was not given by Prisma out of the box. Therefore, we chose Prisma Cloud.

I give Prisma Cloud by Palo Alto Networks an eight out of ten.

If you are new to the cloud and you are not sure where to start, I would recommend using Prisma Cloud. It will give you a comprehensive view of your cloud security posture and help you to identify any areas where you may be vulnerable. You can also use Prisma Cloud to test and evaluate different security controls before you deploy them in your production environment.

Our entire company uses Prisma Cloud. Anything we deploy in the cloud is protected by the solution.

Prisma Cloud does not require maintenance from our end.

If someone is new to the cloud and looking for cloud security, I think the best place to start is Prisma Cloud. Prisma Cloud offers a comprehensive set of security capabilities, including CSPM, workload security, and cloud security. We can start by using the CSPM module to assess our cloud security posture and identify any potential vulnerabilities. Once we have addressed any critical vulnerabilities, we can then move on to the other modules.

Everything is a lesson because we started with no knowledge. We did not know that there would be many risks and offenses involved in our cloud security environment. We need to know all of the risks, and we can overcome them with Prisma Cloud.

We use Prisma Cloud by Palo Alto Networks for our cloud security posture management.

Prisma Cloud by Palo Alto Networks has multiple aspects that help protect the full cloud-native stack. We are not concerned with just one cloud at the enterprise level; we are focused on the multiple cloud environments we have. The solution provides us with a comprehensive dashboard and a comprehensive view of our cloud security posture. Furthermore, the solution not only covers the security posture but also informs us of our compliance with leading industry standards.

The solution does have security automation capabilities, but we do not use much of it in this case. We use automation for the alerts; if there are any misconfigurations, the alerts are automated. However, we do not mitigate any specific items using automation, as that is something we have not configured. We prefer to first look at the problem manually, and then take action against it.

There is no single comprehensive cloud security solution. We will need to use multiple tools, such as those offered by Palo Alto Networks and Check Point. Every security firm has a range of products, so if we consider all of them, we can have anti-virus, anti-malware, vulnerability assessment solutions, EDP software, and cloud security posture management. We need to evaluate each tool, and Prisma and Check Point both offer good solutions, including next-generation firewalls.

The solution provides the visibility and control we need, regardless of how complex or distributed our cloud environment becomes.

The solution can enable us to incorporate security into our CI/CD pipeline and add checkpoints to existing DevOps processes. From an automation standpoint, we enabled certain monitoring features. However, the remediation steps are still manual. This can be integrated into our DevOps pipeline, though some of the features are not being used as we prefer to keep it manual.

The solution provides us with a single tool to protect all of our cloud resources and applications, without having to manage and reconcile disparate security and compliance reports.

The solution reduced runtime alerts. We don't need to receive all the runtime alerts every time, as they will overwhelm us with messages. People often neglect this. Depending on the situation, generally, only very important alerts should be sent. I prefer that the solution be configured for when there is a major business impact. For minor alerts and notifications, we can still check the dashboard. Generally, we monitor the dashboards at certain times. We don't need to be alerted for everything, as this will defeat the purpose of this mechanism.

The solution significantly improved the time taken to investigate alerts by 40 percent with the alert monitoring and all its mechanisms, we receive our critical alerts quickly via email. We can even configure the remediation, although we have not done so yet. 

I appreciate the multi-cloud support that this solution provides; I can use it with AWS, Microsoft Azure, and Google Cloud. I find the ability to configure alerts and monitor misconfigurations in the cloud to be particularly useful, and we take advantage of this feature as well.

Prisma Cloud by Palo Alto Networks is an impressive solution. The solution continuously assesses our security posture, making it the ideal preventive measure. If any misconfigurations occur, I am immediately notified of any unnecessary ports that are open in my cloud. This alerting system allows me to take the necessary steps to secure it before any attack can occur, making it the best preventive measure for our cloud.

I now extensively use cloud security posture management. There needs to be a mechanism that allows me to manually configure compliance more easily. Currently, it requires programming knowledge, so if someone without hardware programming knowledge could customize certain features to their requirements, it would be very helpful.

I have been using the solution for five months.

The solution is stable because it is a SaaS offering.

Nowadays, all cloud solutions are scalable; scalability should be a given feature and does not need to be asked for.

A maximum of ten people have administrative-level access, which will be used by 50 to 60 Security Operations Center personnel. This personnel must log in with various role-based access rights. In total, we have around 70 people using the solution.

In my previous project, we had a dedicated team associated with the account, so we did not have to pay for support. This was beneficial because, most of the time, we would go to our account team instead of the technical support, and our issues would be resolved quickly.

Positive

The initial setup is seamless. We only need to integrate our API key and connect it.

The deployment took one hour.

I can see one return on investment due to continuous monitoring. Before, we had a few staff members who monitored our environment, but now the alerting and other processes happen automatically, so there is a good ROI in terms of resources. Additionally, the security posture of the environment is increased and fewer incidents occur, which improves our response time and resource efficiency. There are also indirect ROIs.

The pricing is competitive; for the most part, the security firms have similar prices. Therefore, I believe it is competitive and a good investment. The solution is good quality, so I would not hesitate to invest in Prisma Cloud by Palo Alto Networks.

I give the solution a nine out of ten.

I absolutely recommend Prisma Cloud by Palo Alto Networks at an enterprise level because the solution is an enterprise-grade product.

It is pretty easy to onboard accounts with Prisma Cloud. We use Prisma Cloud Compute and Prisma Cloud policy management. The latter is our primary solution and we use Compute to manage our container security, including threats and vulnerabilities. But we primarily focus on managing the policies for our entire cloud configs, internal threats, and network patterns.

For our market requirements, we do need several other services to be maintained for the perfect security posture. For example, one of the primary resources that we are using in our cloud is EC2 instances. That does need some primary security features, like security groups with proper closures, and proper networking with our firewalls. To make sure all of these premade configs are working, Prisma Cloud helps us to identify whenever any deployments meet up with our cloud. It is helpful with our singular architecture.

Prisma Cloud is very helpful with a full native stack. We don't want to leverage any of the resources directly. Instead, Prisma provides us with the services to automate and increase security posture without any internal agents to run it. Other products have internal agents to run with our cloud to help with the security posture of that cloud, but Prisma does not do that. It has a very simple mechanism to onboard the accounts with their console, where we can use the IAM to scan all of the accounts and identify threats and config mismatches.

The solution has also been helpful when it comes to our investigation times because we have fully automated it with our ticketing system. We use ServiceNow and whenever there are any alerts from Prisma Cloud, we have it configured so that they go directly to ServiceNow. That means the user can identify their incident and can resolve it based on the priority of service level agreements. When they do remediate an issue, Prisma Cloud will resolve the alert within Prisma Cloud and ServiceNow will close it on behalf of the user.

Prisma Cloud saves a lot of manual effort that we had to do within our cloud organization.

Prisma Cloud policy management is more valuable than Prisma Cloud Compute. While we use Compute often, we are not leveraging container security as much. We have limited resources for the containers in our cloud environment. Sooner or later, we will launch multiple container features in our cloud, but right now, we don't have much scope so we haven't had a chance to explore the Compute side much.

The solution supports multi- and hybrid-cloud environments. It has multiple cloud strategies like GCP and Azure. It has policy fixes for those cloud environments. We leverage it for AWS and it's important that we can use it for that singular platform.

Prisma Cloud also has log retention periods for the alerts and policies that are triggered, for each account. For example, my account has a specific policy that is high severity. If I need to further investigate, I can do that investigation in the upcoming 30 days. After 30 days, the logs of the triggered alert are not retained by Prisma Cloud on the Palo Alto network.

It also provides us with a single tool to manage our entire cloud architecture. In fact, we are using a multi-account strategy with our AWS organization. We use Prisma as a single source of truth to identify high- or medium-severity threats inside our organization.

Another feature is the automation. It has certain types of policies that can identify network-based threats, such as unusual port or protocol activities. It has tremendous machine-learning capabilities to identify patterns.

When it comes to automation and machine learning, it still needs some more work because sometimes they can give false positives.

In addition, since cloud services are coming up with new features and solutions, Prisma should also keep up with the same level of security. For example, at the previous AWS Summit, numerous services were introduced. Our businesses wanted to develop some of the services with the features in our cloud, but Prisma hasn't come up with any new APIs. Prisma needs to keep up with quick changes as soon as any cloud platform comes up with a new invention.

And one of the main backlogs in their development is in the area of integration. For example, we have ServiceNow in place for ticket management, and Prisma Cloud is supposed to send closure emails for incidents. But from time to time, it fails to do so. We have several other mismatches between Prisma Cloud and ServiceNow. So we have had to focus on incident management.

Integrations with third-party vendors, such as ServiceNow, Slack, and other ticketing tools that Prisma supports have full automation, but there are still some bugs to fix. We see failures from time to time. When our team fixes vulnerabilities or threats, they still see the incidents in place, which makes them liable to pay for SLA failures. Those kinds of things can be avoided if we have fully fledged event management integration with those tools.

They also need to increase their log retention periods to allow further investigation. Sometimes it takes time to check with asset owners and do deep investigations. Because we have numerous accounts, it can take time for asset owners to investigate each and every alert. The log retention period is one of the cons. 

I have been using Prisma Cloud by Palo Alto Networks for more than a year. I started in my role as a cloud security engineer about two and a half years ago, and Prisma Cloud is one of the CSPM solutions that we use.

I use Prisma Cloud every day. It is one of the primary tools I need to monitor and manage the security of our cloud environment. I use it very extensively and my team members use it for identifying threats and managing them with the asset owners.

In terms of performance, they have cloud releases of security features during the first week of every month. Whenever they release new policies, all of a sudden it starts to throw multiple alerts within our console. It is a bit annoying for the DevOps team, but from a security perspective, it is a useful process. But a pre-announcement or pre-testing of the alerts would be a better way for them to do this, instead of creating 50 or 100-plus alerts for our DevOps. We are suggesting better pre-testing of new policies.

It is pretty scalable. When we deploy new AWS accounts within our organization, it applies the same security posture policies to those accounts as well. We can see the security postures it recommends whenever we onboard any new accounts with our organization. The scalability is very good with the management it provides for any accounts we onboard.

Palo Alto Networks is one of the fastest-growing security products in our organization.

From time to time we experience delays in support for critical scenarios. They do have engineering teams at the backend that work with the policies. I understand that. But I'm expecting a more responsive service on their side because sometimes it can even take a week to get a response back from the engineering team.

When we go through the toll-free number to submit a case, they suggest that they are working on it, but sometimes they don't give solutions for such cases for some time.

Positive

We used AWS native security, which is Security Hub. They have their own benchmarks which we leveraged. But we wanted to see more variables with the policies to have a stricter and more secure cloud environment so we moved to Prisma Cloud.

We have been customers of Palo Alto Networks for a very long time because they have several security products, including firewalls that we use in our organization.

The deployment was very straightforward. We were able to onboard IAM policies from our AWS master account to our console with a few clicks. We were able to see that Prisma had started to onboard and ingest for alerts and asset variations within our inventory.

We have a security architect and Palo Alto has a security architect. We deployed it together with the support of a Palo Alto engineer.

When we started using Prima Cloud a year ago, we had 7,000-plus alerts. We went through many of the policies that resulted in numerous false positives and we went through the RQL (Resource Query Language) queries that were not applicable to our environment and that created false positives from their side. We reported them with the details via their case submission. They checked on them and they modified some of the alerts as a result of our request. They are progressing with their changes. We have reduced to 500-plus alerts in the past eight months and we are in good shape in terms of security posture.

Overall, I would rate Prisma Cloud at seven out of 10. It has the scalability and easy onboarding where we can onboard an organization with a few clicks and the integration part will take care of the rest. I appreciate that. But the log retention and integration with third-party solutions need improvement.

I work for a monetary provider and handle around five customers. We mostly use Prisma Cloud for CSPN, but we have a banking customer using CWPP. 

Apart from those two use cases, the other customers are not interested in Prisma Cloud's other functionalities because they're green and already have other solutions with partners that they say are more mature. We have not implemented them in the customers' production environment, but we have toyed around with proofs of concept.

My organization is not primarily a customer. We don't use it a lot because we're a security company that mainly provides customers with solutions using this. That said, visibility is the most significant benefit for our clients because some are so large that they're unaware of what they have. 

They don't have adequate governance over expenses, security, and the parts of the network that are communicating. Prisma Cloud gives them reports that will provide instant insight into what's there. A new feature creates a visual map of networks and communications in the discovery part. It's excellent because you can instantly visualize everything. That's one feature that all the customers appreciate.

It performs well in complicated cloud environments. You only need to add your cloud account credentials. Most of the time, Palo Alto recommends using a full admin account for a service account accessing the tool. The tool works just as well, regardless of the company size. That's one of Prisma's biggest strengths. No matter how big you are, the tool can see everything.

Prisma Cloud can scan any cloud provider. We currently use Prisma on GCP, Amazon, Azure, and Alibaba. We also have Oracle, but I haven't used it for Oracle yet. This is crucial because some customers aren't proficient in managing multiple cloud environments. They only need to go to Prisma Cloud and see what they have because the team managing security is not the same one developing the solutions. 

Prisma offers a single pane of glass that lets you do most of what you want in one place. It's not only configurations but also knowing what you have, and your assets are doing. That's the main selling point of Prisma Cloud. It provides you with visualized reports, whether it's in the cloud, live serverless, containers, etc. 

I haven't toyed with CAB personally, but I think you can do that because you can scan images and deployments. I wouldn't say it gives you a lot of value in that regard because most of the CI/CD issues are application-level problems that Prisma Cloud or any other tool wouldn't help you with. Regarding security, you can deploy agents during the integration deployment and gain complete visibility with total memorability that you might introduce in the pipeline. Still, I think it will be a tiny part of the pipeline.

You will not see the problem if you're running an OGs application. While the developers can pinpoint the issue with the information provided, it will never relate to a piece of code and solve it. No tool can tell you exactly which part of the application is the problem, but a tool can identify which process has a vulnerability. Apart from that, many developers have issues finding the root cause of the vulnerability. When it's a library-related vulnerability, the TVD tells you to use another library or play the library. When your own code has the vulnerability, it's hard to pinpoint that.

Prisma provides a lot of information. You can see real-time alerts and forward them to JIRA or whatever tool you use with API or TVD. It also offers anomaly detection. If an administrator is logging in at weird times and doing strange functions, this tool can notify you about them. The anomaly detection is a correlation engine. You seldom get false positives. When it is a false positive, it's something you would expect. The only times I got a false positive were when the administrator forgot the password and tried logging in 50 times. At that point, they just need to contact support and change the password. 

Prisma has massively reduced our alert investigation times. It's 50 times quicker. Without this tool, we must dig up AWS logs, and the format isn't too accessible. The difference between using this tool to investigate an issue compared to a cloud-native solution is two hours versus two minutes. Digging up two logs using Ctrl-left is not the best approach, and it's the only approach cloud providers give you. 

The solution saved us because it helps us turn off idle machines. Most are machines we have turned on, and we didn't know what they do, but we didn't want to turn them off. Prisma Cloud lets you see the communication flows and the asset's actions on the communication map. If you see a device not communicating, it's easier to investigate what it's doing. Sometimes, it's a device generating reports at a particular time. You can schedule it to turn off when it's not active to save money. You also save money by spending less time solving your issues.

Doing cloud compliance without this tool would be impossible because cloud solutions are huge and highly complex. SOS compliance requires that you provide reports in under 24 hours. That's not possible without an automated tool like Prisma Cloud and the CSPN module. You would need to purchase Prisma or a competitor. It helps a lot because some customers have weird compliance requirements, and you can do it all on Prisma Cloud.

You can create custom compliance configurations according to your customer's needs and set Prisma up to provide the reports every 24 hours. In fact, you can do reports in 10-minute intervals or in real time. The client can access the dashboard and see if they're compliant. C-level executives in any company love that. 

The most valuable features are the alerts and auto-remediation because it allows us a lot of flexibility to customize and do functions the Palo Alto team never intended. We faced some challenges with certificates because we also have next-gen firewalls. We would like to equip all the traffic because there have been many cases in which the developers have made mistakes. Deploying certificates on virtual machines can be complex in a development environment, but we managed to do that with Prisma Cloud.

Prisma performs well in a fully cloud-native stack if you run several layers and Kubernetes. It's not so smooth if you migrate VMs into the cloud. Some customers try to do that with Prisma Cloud, but it's not compatible with Windows Server. However, you can deploy serverless containers without issue. You must deploy personal cloud agents into the virtual machines. The agents are called defenders. That module is excellent because you can see communications and vulnerabilities across your environment. It can also scan for malware. It tries to do many tasks at once, say the value it provides is the ability to see communications between devices.

The agent can block the traffic trying to exploit the vulnerability, but it can't fix the problem. That's on the application level. Most of the time, you give the application development team the vulnerability report, and they fix the issue, but Prisma protects you in the meantime. You can sleep well knowing that the agent is blocking the malicious traffic.

They recently added a module called Code Security that enables you to scan repositories or infrastructure as code. You can see concept errors like CSPN problems before the deployment. In tab use cases, it's excellent because you can see if there are misconfigurations in Terraform without having to deploy the instance or whatever you are deploying. That can save you money because sometimes people are deploying machines with problems that are easily fixable. It also improves security because you can fix a vulnerability before you have it with Cloud Security, but that's a rather new solution.

The IMD feature could be improved, but Palo Alto is working on that. It's a relatively new module that attempts to identify unnecessary permissions. Prisma Cloud is a platform that adds new modules whenever Palo Alto acquires a company or develops a new solution. The development team is trying to add new features. It also has Click Code Security for infrastructure security, but it doesn't add much value unless your DevOps team is really junior.

While Prisma provides a lot of visibility, it also creates a ton of work. Most customers that implement Prisma Cloud have thousands of alerts that are urgent. It creates a high workload initially. Apart from that, it solves the problems you have. Palo Alto says that 99 percent of breaches come from misconfiguration. I have seen that first hand. I think the fewest alerts a customer had was around 100 still, but they used another tool for that, so that saves a lot.

I have been working with Prisma Cloud for about 15 months.

Prisma's stability is close to 100 percent because it's just a dashboard that connects to your public cloud. It's essentially a website that never goes down, and you could also host it locally if your security requires it. Most of the customers use the Prisma Cloud platform. If it goes down for any reason, the security agents work independently of Prisma Cloud. You send logs to Prisma Cloud and update the configurations via the cloud. However, if the platform goes offline, you still have top-notch security.

As long as you purchase credits, Prisma Cloud is easy to scale.

I have never contacted Palo Alto support because our team is highly proficient in the solution and the platform is easy to use. You deploy the agents, and it just works. 

It's straightforward to deploy the solution because it's cloud-based, so you just set up an account, username, and password. If you think about it, the Prisma Cloud tool does not do much, but what it does is valuable. It does something simple on a scale that human beings could not do. 

Based on my own experience, I would I rate Prisma Cloud a ten out of ten. However, I haven't compared it with other solutions, so maybe other solutions have more features that Prisma is lacking. My advice is to implement Prisma if it has the features you want but also shop around because I'm sure other solutions are just as good as this one.

I work with Palo Alto products, including their firewalls, VM-Series, CM-Series, hardware, and Prisma Cloud by Palo Alto Networks. I recommend Prisma Cloud by Palo Alto Networks primarily for financial services, FSI, and energy companies.

The threat detection feature in Prisma Cloud by Palo Alto Networks integrates with cloud-native controls like AWS GuardDuty and similar services on Azure and GCP. It also brings its own threat intelligence from Unit 42 and supports external intel feeds like VirusTotal. Multi-cloud compliance monitoring leads to a normalized view and can reduce workforce requirements.

The cost of Prisma Cloud by Palo Alto Networks is too high. I would also appreciate the addition of NLP to reduce the learning curve and make configuring queries more user-friendly.

I have been working with Prisma Cloud by Palo Alto Networks since it was called RedLock in 2019.

The initial setup is straightforward. Day zero involves cloud integration following an admin guide. Day one involves policy tuning, customization, and configuring compliance policies like GDPR.

The ROI is challenging to quantify. While there is tangible reduction in workforce needed, exact cost savings cannot be easily measured.

Pricing and licensing are expensive. There are different experiences with ROI, and exact cost benefits are hard to quantify.

If you have a multi-cloud environment, Prisma Cloud by Palo Alto Networks is essential for reducing costs and normalizing outputs. In a single-cloud, limited setup with good automation, you might not need it. I rate the overall solution at seven to seven and a half.

We are running multiple VMs on GCP and use Prisma Cloud to monitor the CICD pipeline for any issues. If there are issues, we raise tickets in Jira. 

Prisma Cloud keeps our servers secure in most cases. We get the most value from the alerts when we have security issues. The runtime protection is also a good thing. We're also exploring the possibility of automating the CICD pipeline. 

We realized the benefits immediately after we integrated or connected our account.  We used to get a lot of false positives, but we took steps to fix that. In most cases, we get help with that. It doesn't take much time to identify the problem.

Prisma covers the full development cycle and helps us a lot. We use it in the development phase and get a good value from it. We catch issues before the production stage.

Prisma Cloud's real-time detection and monitoring of our entire system is the most useful. We also value Prisma's runtime protection and security alerts.

We like Prisma's preventative approach to cloud security. It alerts us about security issues before they become a problem. If our cloud system has outages, our clients may switch to another competing platform. With the preventative approach, we can ensure our servers are always up. 

The UX part of Prisma's user interface could be simplified and the metrics tool should be highlighted more.

I have used Prisma Cloud for three months.

Prisma Cloud is stable. We haven't had any downtime, crashes or lag. 

Prisma Cloud is highly scalable. 

It was easy to deploy and integrate Prisma Cloud. We connected to our account and chose the platforms and environments we have. When we first deployed Prisma Cloud, we didn't know much about it, so it took 30 minutes to an hour. Deployment was a one-person job. It doesn't require any maintenance on our end because it's a cloud platform, so we just receive alerts. 

I rate Prisma Cloud 10 out of 10. The first thing a new user should do is check the documentation and the official YouTube videos. You can always contact their technical support if you have any issues. I don't think they will require technical support because the videos are useful and the documentation is also good. You can also easily integrate and see the reports on the UI. 

We use Palo Alto to secure our network.  We are using the PA-820 firewall and all of the Prisma Cloud modules. It helps reduce our vulnerability to hacking and any malicious attacks on the network. With that appliance, we can minimize those things and control what goes in and out 

We have reduced network calls by 80 percent. The benefit of Palo Alto is the ability to create security across multiple levels and protect against hacks and vulnerabilities. You start to see these benefits within one or two days after implementing these devices. 

We are also using a honeypot to detect a target on our site. Once we have the target, we are blacklisting those using the firewall. The solution has reduced our investigation times by about 50 to 75 percent. It minimizes the alerts, so we're seeing fewer.

I like Palo Alto's threat protection and Wi-Fi coverage. It has advanced features like DNS security and sandboxing. The automation capabilities are excellent.

The UI could be improved.

I have been using Palo Alto for almost eight months.

Palo Alto provides good support and doesn't take long to resolve an issue. 

We previously used Cisco ASA. We decided to switch because we wanted to adopt a UTM approach in which all the logs and reports go to a single dashboard. Everything is visible in Panorama, which comes with the Palo Alto appliances. We need to purchase a separate license for Panorama, but it's there. 

There are many competitors, such as FortGate, but Palo Alto is better. FortiGate has some advantages in terms of throughput. You can get better throughput if you enable all the engines in parallel. However, I've heard about Fortinet devices being compromised, but I've never heard of that happening with Palo Alto. 

I rate Palo Alto Prisma Cloud nine out of 10. Everything is neat, clean, and easy to use. However, when you commit changes through the UI, it takes some time to load on every system. 

We are using CSPM, IM Security, and Cloud Workload Protection modules.

There are different use cases for Prisma Cloud. Our use case for the CSPM module is to assess compliance with standards such as HIPAA and GDPR, based on our current cloud CSV vendor and configuration. We need to use a CSPM tool to calculate the risk score associated with our current compliance posture.

Some of the reasons we implemented Prisma Cloud were to find the total number of assets in the compliance asset inventory and use the CSPM to assess our workload security. If we have a container environment, we can secure it using cloud workload protection. Additionally, IM Security can help us to determine if our saved credentials are exposed to the public network.

Prisma Cloud provides security for multi- and hybrid-cloud environments. This is the best use case for supporting multi-cloud vendors because, even if we have different cloud service providers, such as AWS, Azure, or GCP, we can manage and view all data in a single, consolidated screen.

All cloud service providers have limitations when it comes to cloud-native stack visibility. Prisma Cloud integrates with all CSPs, switches and correlates the data, and provides complete configuration details for alerts and incidents.

Prisma Cloud's security automation capabilities are effective, allowing us to specify our audit criteria and key configuration audit parameters to detect and automatically remediate misconfigurations. We also have playbooks to automate remediation.

It helps us take a preventative approach to cloud security. We recently received an incident alert for a resource with a security group that allows all ports, which is not a best practice. We will send a notification to the DevOps team and make a change to only allow the necessary ports. We can also automate this process to automatically remove all port access and only allow specific limited ports. Additionally, we can proactively define security keys for our servers and identify and fix vulnerabilities.

We have improved our organization in many ways. The first benefit is that we have from Prisma Cloud a complete asset inventory of all our cloud resources across all CSP vendors. This includes the number of assets and the number of VM instances currently running. This is a valuable use case, as it provides us with visibility into our entire cloud environment. The second benefit is that Prisma Cloud can help us identify misconfigured assets. This is also a valuable use case, as it helps us to ensure that our cloud resources are configured securely. The third benefit is that Prisma Cloud can help us to identify unusual access to our cloud resources. This can be helpful in identifying and responding to security threats. For example, if a user logs into a cloud instance from India and then two hours later logs into the same instance from the US, this could be a sign that the user's account has been compromised. Prisma Cloud can alert us to this type of activity so that we can investigate and take appropriate action.

The comprehensiveness in securing the entire cloud-native development lifecycle is great. We have integrated this solution with our CI/CD pipeline tools, so it scans and validates code in real-time, only allowing legitimate code to be processed further and executed.

It provides us with the visibility and control we need. At first, we may receive many alerts, but once we fine-tune them to generate genuine alerts only for legitimate traffic, our confidence in our security and compliance posture increases.

It also makes it easy to integrate our security with our existing CI/CD pipeline.

Prisma Cloud provides us with a single tool to protect all of our cloud resources and applications without having to manage and reconcile security tools.

Prisma Cloud provides clear visibility into risks at runtime and across the entire pipeline, showing issues as they are discovered. Our developers are able to correct the issues using just a few tools.

Prisma Cloud has reduced our runtime alerts by 20 percent. It reduced our alert investigation time to ten minutes. It also has saved us between 30 to 40 percent of our costs.

CSPM is the most valuable feature for any organization that runs its workloads in the cloud. CSPM can audit the current cloud configuration, identify misconfigurations, and assess risk.

If a customer is already running their workloads in the cloud and wants to secure them, Defender emails can be used to easily identify potential risks. Additionally, the CI/CD pipeline can be scanned to identify any vulnerabilities in the code that developers have written. When code is uploaded, it will be validated and only legitimate code will be applied to the production application. This means that no vulnerabilities will be present in the code.

CSPM can also be used to scan existing infrastructure for vulnerabilities.

The IM security has room for improvement. I would like more important features added.

I have been using Prisma Cloud by Palo Alto Networks for three years.

Prisma Cloud is stable.

Prisma Cloud is scalable.

The technical support is good.

Positive

The initial deployment was straightforward. All components can be deployed in one day, but the CSPM alone only takes half an hour.

Ten people were required for the deployment.

Prisma Cloud is more expensive than some other solutions, but when we consider all of its use cases, the cost averages out.

I would rate Prisma Cloud by Palo Alto Networks nine out of ten.

In terms of our location, we have different cloud service providers, such as AWS and Azure. The majority are AWS and Azure, where we have integrated Prisma Cloud. In terms of Docker and containers, we have integrated some types of labs and CI/CD parts. Therefore, we currently manage both AWS and Azure, as well as a few GCP parts, within a single console.

We have over 50 users.

Prisma Cloud requires maintenance and the OEM initially notifies us of the priority and schedule for maintenance.

We use Prisma Cloud by Palo Alto Networks to scan the Kubernetes cluster.

We use Prisma Cloud's threat detection module.

We implemented Prisma Cloud by Palo Alto Networks to help us address vulnerabilities within our Kubernetes cluster.

Prisma Cloud provides security in multi- and hybrid-cloud environments. It is a security console that is essential to our organization. We have implemented Prisma Cloud on the Kubernetes cluster for threat detection and vulnerability monitoring.

Prisma Cloud's security automation capabilities are good. Once integrated with our Kubernetes cluster, it automatically detects vulnerabilities and provides reports in the dashboard, which we can use to generate CSV formats to help our development team detect vulnerabilities.

Before implementing Prisma Cloud, we had difficulty preventing threats. After implementation, the vulnerabilities were resolved, and we now receive immediate notifications to help us prevent threats.

Prisma Cloud protects both our Azure and AWS cloud environments.

The most valuable features are vulnerability monitoring, serverless access, container runtime features, and Defender.

Prisma Cloud supports generating CSV files, but I would also like it to generate PDF files for reporting. 

I have been using Prisma Cloud by Palo Alto Networks for two years.

Prisma Cloud has a stability rating of 99.99 percent.

The solution has very good performance 

The technical support is dedicated and they respond quickly.

Positive

We previously used Lacework, but we faced some licensing issues in our parent company, so we switched to Prisma Cloud.

The initial setup is straightforward and was completed by my manager and me.

Initially, we implemented it along with the vendor team, they guided us excellently.

Prisma Cloud's pricing is good.

We evaluated other solutions' costs and features.

I would rate Prisma Cloud a ten out of ten.

Twenty-four people monitor Prisma Cloud alerts each day in our organization, and any issues are sent to developers to be addressed.

Maintenance is required to upgrade the dashboard.