One of the key advantages of PegaRULES is its out-of-the-box capabilities, which eliminate the need to build certain functionalities from scratch. For instance, features like "get next" in process flows allow for the seamless continuation of a flow without the requirement of additional activity creation. This serves as an illustration of how existing components can be leveraged rather than starting from scratch. It provides a solid foundation, to begin with, and allows for enhancements at a higher level, making it a beneficial starting point.

View full review »

What I found most valuable in PegaRULES is that it allows you to quickly make changes to an existing application. It's pretty easy to do any modification in the tool, which you cannot do in legacy solutions. For example, it takes a lot of time to do it in Java or in .NET. I have worked with both legacy technologies in the past, so that I can tell the difference.

In any low-code, no-code tool, it's always easier to implement, and it's the same for PegaRULES because it's a lightweight tool. I found implementations and transitions in PegaRULES very smooth because everything comes out of the box, making implementation easy. This is the reason why PegaRULES is one of the most sought-after low-code, no-code tools in the market at the moment.

View full review »

The most valuable feature of the product is that it's very customer-centric. It's easy to use for a customer or a user. It's also easy for someone who is developing an application. You can develop different features in just one place. You don't have to go to different places. Unlike Salesforce, where you have to buy different components to make a complete application, Pega comes in one single package.

I also like the fact that a lot of platforms and new automation are coming in.

View full review »

The rules Pega provides for almost all the areas are great. Pega provides a lot of flexibility or out-of-the-box rules. You do not need to write your own code. It's a low-code solution which makes it very easy to use. 

The setup process is pretty simple. 

It's not too expensive.

It is stable and reliable.

The solution can scale.

Technical support is helpful. 

View full review »

Pega has traditionally been very good in inclusion automation, which primarily deals with case management, and following the automation along any other processes.

Pega has a capability called the Pega series, which is a customer lesson hub. With it, you can offer or create a business conversation with the customer. For example, if a customer comes onto a bank's website and they're searching for a loan, we have to present the right offer to the customer in milliseconds. With Pega, you can quickly understand the customer and therefore be able to present the right, most personalized offer to them.

Many customers use Pega for customer service also. It's quite useful for that.

It is stable.

We find the product to be scalable. 

View full review »

They're pretty easy to create, and they're pretty easy to deploy. 

View full review »

I can say that less development effort is required for developers, allowing them to focus on business problems rather than technical issues. It corresponds to every BPM, so it serves the same function.

Pega also sells the same so that you can integrate with legacy applications or with different applications that may or may not have AP capability. You can use UiPath in between with PegaRULES integration.

There are a lot of features, which most people prefer.

Case Management is the most valuable feature of PegaRULES, which is not found in other BPM tools.

View full review »

In certain circumstances, it can be fairly straightforward to execute and deploy new modifications.

View full review »

We can use the rules as per the class.

View full review »

One of the valuable things in the solution is that Pega offers a unique environment where its entire architecture is very unified, meaning it's used free across multiple areas. In other products, say IBM, and other solutions, the products range across several solutions and include separate components for analytics, separate components for the UI and a separate component for business roles. Pega, on the other hand, is one unified architecture and that is very valuable. The second thing is that Pega is model driven architecture so building something up on it from models is very quick. 

View full review »

The latest releases of PegaRULES are scalable, advanced, and can be easily integrated into your environment.

View full review »

The visualization of the business process and the collaboration aspects of the solution are its most valuable features.

The solution is more user-friendly than its competition, and more visual. Its level of inference is much lower as well.

View full review »

getNext, because it removes some of the management overheads, as well as some of the inbuilt reporting capability.

View full review »

The most valuable feature is the ease of deployment.

View full review »

PEGA provides many OOTB functionalities which can be configured for your purpose.
What I really recommend are the following features:

* Case Management (incl. extensive Audit Trails)
* User Interface (based on HTML5 and constantly improving)
* Integration (pre-configured functionalities like REST, SOAP, API)
* GetNextWork (configurable algorithm to route the most critical task to users)
* Multi-Channel-Ability (start your case from whichever device and continue on other channels)

View full review »

Easy to implement and it's built for change, so that any rapid changes in process can be configured easily. View full review »