IT Central Station is now PeerSpot: Here's why

Pega BPM Valuable Features

SS
Senior Manager at a tech vendor with 10,001+ employees

The solution is stable.

You can scale the solution if you size it right at the outset.

It's very customizable.

You can use it for many industries.

There are lots of very useful features. They're constantly adding more items to the product.

There are lots of great automation and machine learning aspects.

View full review »
VB
Advanced App Engineering Sr Manager at a tech services company with 10,001+ employees

The best part of Pega, for me, is that they let you reuse a lot of the aspects in the product.

View full review »
AmarenderChitti - PeerSpot reviewer
Feature Lead at a financial services firm with 10,001+ employees

The integration is good. It can be capable of different integrations. 

There is a Pega Decision Hub, which is just a text-based analytical site. Based upon the text-based analytics and it can decide and trigger a case.

There are a lot of new features in Pega that are great.

I like case management in Pega. For the case management applications, so it's really fast to develop and it can scale and be extended based upon the business requirements.

The initial setup is pretty straightforward. 

The documentation and training available are great.

Pega is coming out with Pega Express, which is kind of a low-code development platform. The business rules can be built in a Pega Express Portal, which is more specifically built for business users and not technical users. That way, even non-technical people are able to build their own business processes easily.

View full review »
Buyer's Guide
Pega BPM
July 2022
Learn what your peers think about Pega BPM. Get advice and tips from experienced pros sharing their opinions. Updated: July 2022.
620,319 professionals have used our research since 2012.
Bireswar Das - PeerSpot reviewer
Business Unit Head - Government Business at YASH Technologies

Application development is very rapid. A lot of code gets reused while building the applications, which is something we highly appreciate. 

People are also very happy with the robotic process automation and the dashboards. They are very good.

View full review »
SS
Digital Engineering Manager at a comms service provider with 10,001+ employees

I have a lot of experience in this kind of industry, and Pega is one of the best solutions in terms of performance, capabilities, and the way we develop. 

View full review »
Pawan Dihiye - PeerSpot reviewer
Senior Process Consultant at Ernst & Young

It's low code. That is very useful. A business value architect will have zero coding to do, and he can create a business flow on top of that. The technical developer can handle further things. 

Apart from that, the kind of APIs that they support is also very nice. It also has a lot of APIs out of the box. It can directly connect to Fitbit, it can directly connect to Google Maps, et cetera. That API exposure is also a good thing. They are very easy and very reliable to use, the APIs.

The setup was simple. 

It's a stable solution.

The solution has very helpful technical support.

It can scale pretty well.

View full review »
AV
Head of Robotics Process Automation at a comms service provider with 10,001+ employees

The workflows are the most valuable features, particularly for us, because we were attempting to automate processes by utilizing workflows to provide a hands-off comparison between the bot and the human.

Also, the out-of-the-box reporting, visibility, and dashboards are extremely useful. 

View full review »
JT
Senior Consultant at a aerospace/defense firm with 51-200 employees

I have found a lot of features valuable. The ability to define processes, build reports, and get insights or analytics on data is most valuable. It is a powerful platform.

View full review »
AL
Sr. Technical Architect at a tech services company with 10,001+ employees

Case Management, as well as Workflow Automation, are Pega's most powerful capabilities. 

By creating a visual layout of the business process, designers can easily go and implement the business process. And from there, you can pretty much do it in concur. You can concentrate on each area of the business process and create user input tasks with defined role-based access controls on each of those user input tasks.

View full review »
AP
Senior Director Platform Management at a real estate/law firm with 10,001+ employees

It is quite configurable, which is the most exciting feature. We can easily configure it as per our needs. 

View full review »
SB
Senior Practice Lead at a tech services company with 10,001+ employees

What we like about Pega BPM is their case management feature which we find powerful. We also like its workflow capability.

View full review »
ManishSingh6 - PeerSpot reviewer
Senior Consultant at a tech services company with 1,001-5,000 employees

Pega BPM's most valuable features are case management, integration, the convenience of using REST APIs, and the ease of changing things at the UI level.

View full review »
Andrzej Chmielarski - PeerSpot reviewer
Tech lead/Solution architect/Team manager at a tech services company with 501-1,000 employees

I have found the solution to be flexible and they provide good support. 

In general, we use web services to integrate this solution with our other tools. It is the main approach we use with this solution and it integrates with all tools that we need. If you want to integrate with other solutions such ThreatFire or similar, it is possible as well. 

View full review »
RD
User at Automation delivery

The robotic process automation has increased the confidence of business users. 

View full review »
RAVIRANJAN - PeerSpot reviewer
Project Manager at Telus Digital

The rule engines work well.

It is a stable product.

View full review »
Rajiv Mohan - PeerSpot reviewer
DevOps Strategist at a computer software company with 5,001-10,000 employees

It's a good tool for workflow automation.

It's stable and secure.

View full review »
Somnath-Ghosh - PeerSpot reviewer
Solution Architect and LowCode Practice Lead at a tech services company with 10,001+ employees

There is a feature to accelerate the development so that business analysts can directly create their user stories and assign the task to the developers. It's called DCO.

View full review »
RD
Senior Associate at a consultancy with 10,001+ employees

There is definitely an advantage to digitization, so we recommend Pega to our clients for the KYC digitization. Pega's strength is in KYC onboarding.

View full review »
Jack Haggerty - PeerSpot reviewer
Senior Vice President, PBM Data & Technology Services at UnitedHealth Group

We appreciate that this solution supports the size and scale that we need.

View full review »
PS
Principle Technology Architect at a tech services company with 10,001+ employees

The most valuable feature of Pega BPM is its architecture.

View full review »
KS
Senior Manager at a tech services company with 10,001+ employees

The case management functionality of this solution has been most valuable.

View full review »
Ganesh Parameswaran - PeerSpot reviewer
Principal Consultant at Infosys

Pega BPM's most valuable feature is the use of CDX to solve problems.

View full review »
HA
Chief Information Officer at a government with 1,001-5,000 employees

The solution is operating well overall.

View full review »
Buyer's Guide
Pega BPM
July 2022
Learn what your peers think about Pega BPM. Get advice and tips from experienced pros sharing their opinions. Updated: July 2022.
620,319 professionals have used our research since 2012.