Oracle Cloud Infrastructure (OCI) Reviews

We are using the LAN2 as well as the Oracle Cloud Platform. We running the Gen-2 which is called the OC2. We have a global company working with more than 185 employees. 

We have customers around the globe and our company is located in 17 international locations. We needed solutions which could be good for our customers as well as our service applications. 

We have decided to test the Oracle Cloud Platform. After the testing, we found that it was good for our use case. Thereafter, we have adopted it.

The POC for Oracle Cloud Platform is done. After POC, we have tested with various applications and found it is optimizing us with less time, so that's why we are using it.

Apart from the licensing, there's support from Oracle Cloud Platform which improved our day to day operations. Time is reduced. Based on this service, we are able to scale up dependent applications as quickly as we can. 

There are many other various features of the Oracle Cloud Platform that we have used. It is very good for us in our business organization.

Oracle is an enterprise database technology. We have used Oracle products in our database department. That is why most of our testing was in regards to the database department.

With the Oracle Cloud Platform, they have to give first some proper documentation with a step-by-step process. Then the customer is able to use it properly.

Nowadays, the Oracle Cloud Platform requires lots of floor work. Things are level in the market and the Oracle naming conversion is something to make a difference between cloud providers.

Those hands-on sessions with Oracle Cloud Platform will be enough, i.e. for product improvement, hands-on sessions can be arranged.

Automation is something else that Oracle can do to improve the service. Apart from that, if you can arrange some hands-on sessions with Oracle to preview OCP, it would be good.

The stability of OCP is great, it will scale. The solution is excellent. The only caveat is that you have to understand how to properly use it.

The scalability of OCP is very good, more than 7,000 people are using it as of now. They are all in different roles. Other OCP applications, we are using mainly for reporting.

After the training for the deployment, there were 3 people who were taking care of all the core construction. Apart from the OCP side, we have another network expert.

We are planning to increase our usage of OCP. We have adopted e-licensing for the cloud environment. Now we are planning for the next stage of development of services.

Most of the customer support was done from the Oracle side. Then we did it from our end also. This was good and they also did well. The technical support is okay.

Customer service representatives respond to your ticket whenever you have issues with the Oracle Cloud Platform. They respond on time.

We have evaluated AWS. We have evaluated Microsoft Azure as well, but not for this purpose.

The initial setup of the Oracle Cloud Platform is complex with some programming languages, domains, and the networking that we have to do. i.e. uploading our databases, etc.

Those all provide a little bit of a challenge on the Oracle Cloud Platform that we have to understand, and also as per the compliance rules. Then we chose it. 

For the setup overall, it was taking not more than 40 days. Then for the next 3 months after implementation, we have done the same for the client sites and service applications.

The final implementation of OCP was not taking more than 20 days. All of our deployment is ready and everyone is able to use it with integration for all our systems.

One consultant that we used was for the DV training. We have gone with a consultancy with them and they guided us in the proper way to get training.

That was very awesome and we understood the concepts for the cloud differences between AWS, Google Cloud, & OCP, as well as conducted one fitness evaluation for our introduction.

Implementation proceeded the way they described it and everything was very good.

OCP is good, not too expensive. Based on the need you can say that there are other good options for people who can go with less time and other approaches to the services.

Both pricing and licensing are affordable with the Oracle Cloud Platform.

We have tested with AWS, we tested with Google, but due to the limitation of AWS, we are not able to host our applications. We are not able to use the rack.

The AWS billing figures were not up to our requirements. That's why we have decided to go with Oracle instead of any other competitor.

If people are looking for a cloud solution I recommend Oracle, but there is one thing which is very challenging to us: with Oracle, there are many options packages. 

You can get extreme performance and other things, but it's really costly and that needs to be paid extra for on the plan.

Overall, I give Oracle Cloud Platform an 8/10. Because our consultant showed us how to use Oracle for our service, that was very beneficial. 

From the team I come from for my product support also I can say 8/10 for OCP.

Our primary use case of this solution is to do implementations on the cloud like Oracle Application, PeopleSoft, and E-Business Suite.

The deployment is the most valuable feature.

The stability of the solution is okay.

The users we have are from 100's to 1000's. It depends on the deployment. The implementation strategy depends on a case by case basis.

The setup was not very simple but not complex either.

I am not involved with the pricing model of the solution.

This product is used for building the DRP, for databases. We use it when there is a corruption on our main site.

It's very easy to use it. It's very hard to configure, but it's very easy to use.

There is a little bit of a problem that we are concerned about, where there is a gap happening between the primary and the DRP  - the product skips. We only found it when we move to the secondary site, the backup site.

I would also like them to make it easier. The creation process is very long. There is a very long cookbook that we needed to build. It requires the DBA to build it well, and when you don't build it well it causes a lot of problems. We would like this process to be more automatic.

The stability is very good.

It's easy to scale. The scalability is good.

Oracle does not provide very good support. It has been very bad support. I'm not talking about this product, I have not used technical support for this product. I'm talking about Oracle.

It takes them a long time to resolve problems, maybe months. Just in the last year, I opened four issues with Oracle that took them about four months to resolve. The problem is not that they have no knowledge, the problem is that we are moving from person to person, and it takes a long time until the problem gets to the right person.

When selecting a vendor, what's important for me is very good support.

When compared with other products, this product is very good because it's easy to move from primary to secondary sites. With other products, you need to build everything from the base. With Oracle Data Cloud, you can move from the primary to the secondary and return back to the primary by a very simple command, and you never lose data. This is very important.

My primary use case is administering a critical production database on an Oracle Cloud Platform. 

It has improved my company by cutting my time to market. 

The most important features are the turnkey solutions offered by Oracle. These ease the administration of Oracle Databases.

More technical papers could be published to help out professionals.

I have migrated more than 10 databases to Oracle Cloud Platform and all of them perform optimally. 

Customer service could be improved.

Before, we were managing databases on-premise. Now, we manage them on the cloud.

My ROI has increased.

Make sure you read the fine print.

No.

The Oracle Cloud Platform is seamless, self-driving, and self-healing.

The managerial reporting view has been enhanced.

The most valuable feature is the reporting service.

I would like more technical expertise.

The solution is efficient.

Customer Service:

I would give customer service a rating of 7/10.

Technical Support:

I would give technical support a rating of 7/10.

We used a desktop application previous to this solution.

We implemented through a vendor.

The most valuable feature of Oracle Cloud is its autonomous database.

There are some missing services in Oracle Cloud. Managed services for Postgres are not available in Oracle Cloud. Even if you have to move to Oracle, you don't have a place to deploy applications.

We have been using Oracle Cloud for almost three months.

Oracle Cloud is a very, very stable solution.

Oracle Cloud is a scalable solution.

AWS and Azure have a wide range of services compared to Oracle Cloud is a very, very stable solution.

Oracle Cloud's initial setup was pretty straightforward.

An in-house senior technical team implemented the solution for our organization. Initially, it took around four weeks to deploy the solution, but later it was easy.

I rate Oracle Cloud three to four out of ten on a scale from one to ten, where one is cheap, and ten is expensive.

Many of our customers are choosing Microsoft Azure since it is more popular than Oracle Cloud in the manufacturing vertical that we are in.

Overall, I rate Oracle Cloud a seven out of ten.

What I find the most valuable is the fact that there is zero down time for automatic offer. That is very good design for this environment. Overall, I would say that Oracle Cloud provides support with zero down time and the high probability is very good.

Oracle Cloud's price is very high. Overall, Oracle Cloud is doing everything I need it to. I have not had any issues with the application, deployment, and implementation. It is very suitable for us, especially considering our needs. Other than the price, I do not see where any further changes could be made. 

I have been using this product for the last three years.

Oracle Cloud is stable. 

We have not had any issues with scalability.

I am satisfied with the technical support.

The initial setup was easy. 

The product's configuration is simple. 

The solution does not follow a retention policy while taking ad hoc backups. Since it does not follow the retention policy, we had to do the manual task to check the backups. 

I have been working with the product for two years. 

The tool is stable. 

The product is scalable and we can increase the resources which we need to pay. 

The solution's overall support is good if you chose the right platform. 

The product's setup is easy. The tool's setup is a two-step procedure. You need to create a policy and enable automatic backup. The product's maintenance is handled by the vendor. 

I would rate the solution a seven out of ten. The product's backup and configuration are simple. Database maintenance is manageable by engineers.