Simplicity to roll out, features available, customization options.
Solutions Manager at a consultancy with 201-500 employees
All the information is now stored in a central repository that is accessible to everyone.
Pros and Cons
- "Simplicity to roll out, features available, customization options."
- "User interface needs improvement (at least in the version we are using, desktop client)."
What is most valuable?
How has it helped my organization?
All the information is now stored in a central repository that is accessible to everyone.
What needs improvement?
User interface (at least in the version we are using, desktop client).
For how long have I used the solution?
I've used this solution for six years.
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OpenText Extended ECM
April 2024
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What do I think about the stability of the solution?
Yes, but we believe those were related to our environment.
What do I think about the scalability of the solution?
No.
How are customer service and support?
7 out of 10.
Which solution did I use previously and why did I switch?
No (we were using file servers).
How was the initial setup?
Straightforward.
What's my experience with pricing, setup cost, and licensing?
It is an expensive solution. The licensing is not that complex for the core products, but it becomes more complicated for some additional modules.
Which other solutions did I evaluate?
Yes. We evaluated SharePoint & Documentum .
What other advice do I have?
To keep up to date with the latest versions of the products because OpenText continues to invest money on new features.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Scalability is great. We can extend areas horizontally and vertically.
Pros and Cons
- "An SAP user can store documents directly into OpenText without a connector."
- "Scalability is great. We can extend areas horizontally and vertically."
- "We are looking for new, advanced UI features. Currently, the UI does not look great."
Buyer's Guide
Download our free OpenText Extended ECM Report and get advice and tips from experienced pros
sharing their opinions.
Updated: April 2024
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Buyer's Guide
Download our free OpenText Extended ECM Report and get advice and tips from experienced pros
sharing their opinions.
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